Darren was a wonderful salesman! The service that was provided was Phenomenal and the reason I came…read moreback to that location. If you are shopping around, please ask for Darren! To receive impeccable service. I'll be referring customers your way. Thank you Darren and Kevin in finance. 5 stars!

The need to go through a 3rd party AI system to schedule a service call is HORRIBLE. On your cell…read morephone they tell your to schedule an appointment below, then you get to the bottom and they tell you to make an appointment above. No obvious place to make an appointment, but they certainly have enough sales pitches to try and get you to buy more services. Finally got to a point where they text you a link to make an appointment and it brings you back to the loop of "Link below, Link Above". I got tired of looking and going in circles. Gone someplace else. Answer a call, or put a simple calendar on your website to schedule an appointment. Get rid of AI LOOP

I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took…read morecare of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray

Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable,…read moreonly required routine maintenance and by far the lowest price on the market.

I had some negative issues with the front office staff when picking my car up. They didn't know…read morewhere the car was at and I was getting stressed medically looking for it. I have a disabling condition. Repair was more expensive than anticipated. It was over $ 1,000.00 for a starter. I did get dropped off and picked up to facilitate repairs. That was very helpful. Price turned out to be competitive for area, considering it was an original Honda Part. Right now we are going through a major heatwave and the car is starting instantaneously. It had stalled and later started twice in the proceeding week. The job appears to have been done correctly. Tip of the hat to the mechanics who fixed my car, that I never did have a chance to interact with. It can't be easy working in this horrendous heat and their abilities are appreciated. A few months ago the parts people here were very helpful when I had problems with my Keys and battery replacement. Autozone broke it and they fixed it. Nominal charge for that repair.

Worst service imaginable…read more Laughably bad. Management promised me a car detail because of my moronic salesperson being so bad at their job. They scheduled the service and said sorry we will fix it. I showed up today for the service and they argued with me and said that they don't do details!!! They said the appointment didn't exist and gaslit the shit out of me. After yelling at them for 10 minutes they suddenly agreed to detail it for me after all. A JOKE of a company

I have shopped here before and recommended this dealership to people I know in the past, because…read moreyou get quality service and all your questions are answered without any rush. There just aren't that many small businesses around anymore that will give you a personal touch. Try it out.

I just had the privilege of buying my fourth car from Dimitar at Continental Imports. I sought him…read moreout for my car purchase needs due to prior positive experiences in buying cars from him. I was not disappointed in this purchase. They a good selection of very clean used cars, which they very carefully select for purchase and then recondition as needed. I bought a 2016 Honda Pilot which I took to my mechanic. My highly trusted mechanic found 3 very minor issues which Continental took care of before I left. I reviewed the pricing against many other vehicles of the same type, and was satisfied that I got a good deal on the vehicle I wanted. If I need or want another car, I will definitely talk to Dimitar again about the inventory at Continental.

Cezary Wasilewski (Cezar) was very professional, efficient, and answered all our questions…read moreregarding the purchase of a new car. I believe he went out of his way to accommodate us and make new car buying as streamlined as possible. Kudos to Bredemann Toyota for having good standards in the sales dept. I'll check in again when fulfilling the warranty maintenance program in the service dept. I would definitely communicate with these folks if you're seriously in the market for a new car. We bought our last Toyotas from them over twenty years back, and to see them still delivering service is a good thing among car dealerships I imagine.

This review for Bredemann Toyota at Dempster Rd in IL did not come lightly. It was present here…read moretoday after repeated abuse by them. The first abuse happened years ago. At that time, I took my 2010 toyota camry in for a routine engine oil change. Their service consultant, "Andy", a frog-shaped male, worked with me. He told me during the oil change that the air filter in the channel towards the seats was dirty, and suggested replacing the filter and cleaning the whole oil pipe system in the engine due to dust precipitation. My car had about 30K miles on it at that time, and the filter was for the seating area. I knew he was scamming me, so I refused the pipe clean up. Although no damage was done to me at that time, but his evil mind bothered me for a while. The second abuse happened around 2022. The exhaust pipe of the same car was disconnected from its catalyzer due to the catalyzer's decay at that time. It was clear that the catalyzer needed to be replaced; the exhaust pipe and the pipe between the catalyzer and the engine were in good shape. A different consultant from Bredemann worked with me that time. He told me that the catalyzer and pipe connect the catalyzer to the engine, and one part of the engine itself was a whole piece; they all needed to be replaced together at an estimated cost of over $2000. He could not just replace the catalyzer itself. At that moment, I was not sure if he was fooling me, so I accepted the service. After the service, I saw a new catalyzer and a new fragment of a tube connected the catalyzer to the engine, but the engine part seemed not to have been touched. That engine part was shiny before the service, but I did not mark it before the service, so I did not argue and paid for everything. It was a rip-off if those three pieces were not together. The third abuse happened weeks ago and was the main reason why this review was made. The same car was taken in due to a tire pressure light and a radiator leakage. The "frog" man became a manager now, and the new guy taking his seat at the service desk worked with me. That guy told me he needed to run a diagnosis on the car. Each diagnosis costs $188; specifically, $188 for the tire pressure light and $188 for radiator leakage. I did not dispute, even I knew that one diagnosis fee was charged routinely. 30 minutes later, the guy came back to me with three diagnoses: one failed tire pressure sensor, a leaking radiator, and a broken water pump (my engine ran fine, no temperature increase). He presented me an estimate showing $377 for sensor replacement, $1200 for water pump and $1779 for radiator replacement. There were no itemized charges, just a lump charge for each replacement. I questioned why their charges were higher than market prices, he replied that that was how they charged; he also warned me that the car was not drivable due to the cooling failure. I was stupid at that moment to take his words and sign the service agreement even though I knew the engine did not have a temperature issue. After my signature, he told me he was going to order parts soon, but the repair would not start until two days later, since a tech was not available then. I left my car with them and went home after the encounter. At home, I reconsidered the actual value of the car (16 YR OLD) and the costs for the repair, so I decided not to replace the tire pressure sensor and the water pump (I did not think it was broken), but to continue replacing the radiator. I went back to the guy and expressed my ideas about 2 hrs later. The guy told me they took off the water pump and radiator already. I questioned, "Did you say the repair would not start until your tech was in two days later?" he simply replied, "We started to work once you signed the agreement". I could not do anything about it, but requested not to replace the pressure sensor. He said "ok" but I had to pay the $188 diagnosis fee for it. I insisted on looking at what they had done. He led me to the site, and I found the radiator was on the floor but no water pump. The service man said the water pump was taken down minutes ago and was took away already. They needed to retrieve it if I wanted to look at it. Apparently, the water pump was in good shape and usable, so they took it away. I did not say that to his face and went home with an awkward feeling. In the next two days, I did not hear anything about the car, so I drove back to find out if the repair went well. The guy was talking with a costomer, so I went to their manager's office, where the frog man sits. I told other manger, "Mike", why the guy did not show me an itemized bill instead of a sum. "Mike" questioned me if I spoke to the guy, I told him I just walked in and the guy was busy with somebody else, so I did not ask him the question yet. Mike was angry that I came to him before speaking with his man. He kept asking what I was looking for in a loud voice even I told him multiple times that I wanted an itemized bill.

The best auto purchase I've ever had!! Tim made sure that I didn't have any issues with the…read morevehicle. Any issues I did have were resolved! Thanks again

Purchased a very nice 03 Mustang for my son. Drew was easy to communicate with and had all the…read morepaperwork ready. They made the buying experience really pleasant.

The general manager Dave failed to provide the quote that he said that he was working on and…read moredoesn't offer the courtesy of responding to my inquiries. I visited the showroom and test drove a vehicle. Initially, I was provided a quote for the vehicle I was interested in. I was contacted by the general manager, and upon our conversation, he said that he would follow up with a competitive quote.

Would avoid the entire Napleton auto group (Hyundai, Lincoln, Honda and all others. Once they sell…read moreyou a vehicle, as the saying goes, that's where the service ends, well in Napleton's case, service is non-existent. The staff could care less and there is no follow-up anywhere, dealer, or with the Napketon family ownership. True they are the 19th largest in the U.S., but should be the last in customer satisfaction. Simple awful.

Professional courteous service…read more Matt explains things so that you have a complete understanding of what is be done. Would highly recommend.

Accurate Auto is one of about 50 locations in the Chicagoland area that are part of the Greatwater…read more360 Auto Care network of auto shops. Matt Kepes is the knowledgeable and affable manager of this shop. David Young is a knowledgeable and friendly ASE Certified Technician here also and upon chatting, I could tell he really has a passion for cars. As a helpful Dad's errand, I brought my son's car in here for a brake job while he was out of town on a trip. This particular shop is also part of Costco's network of auto service providers (besides selling and installing tires which Costco does at its own Tire Centers) and that is what directed me here. That and knowing they would be more economical than having a dealer do the brake work. They do good and reliable and guaranteed work and while they are not "cheap", but rather reasonable, you do get a 15% discount based on being a Costco member. You need an authorization number from Costco via their website to get that discount. They do a lot of the usual auto shop services but most of their Costco referral business is admittedly for wheel alignments (which I also had done) which Costco Tire Centers don't do, but often recommends after their tire work. I really liked the professionalism and friendliness I experienced here. Nice written reports with photos are also provided on all of the work btw. Big thumbs up and thank you Matt and Dave! ps - There is a 3% credit card fee and the auto repair bills are not insignificant. There is no fee for a debit card, so bring and use that if it makes a big enough difference for you.

Amazing dealership. Not just through the sales process but beyond. Mark G. Is there to help with…read moremaintenance and anything else you might need. Thank you for being a great salesman. I highly recommend you and Golf Mill Ford to all My family and friends.

** Kind Service ** ** Fast **…read more** Attention to Detail ** My entire extended family, buys and services their vehicles at Golf Mill Ford. There's a very good reason for that. Top tier service!! From sales to their wonderful service department. These guys mean business and they respect your time. Detailed videos of work done or what needs to be is such a fantastic way to inform us on what's going on with our vehicles. Waiting room is comfortable and everything you'd like to eat or drink is a few steps away being that they are located on Milwaukee and Golf. Thanks for the great service!