If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

AMAZING service and genuine owner, my car overheated around the block and when we walked into the…read moreshop to inquire about buying coolant, no questions asked brought us an all purpose coolant jug. They also gave us guidance on how to refill and possible problems with the car. Will DEFINITELY be back for repairs

Super nice and honest guys. I have had oil changes, routine service on newer vehicles, brake line…read morerepair on an old ass car, they even helped me put tires on an old minibike. These are good honest dudes that do great work, super affordable 90's city of Chicago pricing. There are like 6 shops within a mile and this is the best one.

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

I am very satisfied with the service that I received. They took time to explain and answer all the…read morequestions that I had. I am definitely intending to return and have any future work on my car provided by them.

First customer rip off. Just had new brakes 3 years ago and they tried to tell me I needed them…read moreflushed. Then it was a leaky spark plug. They got me for a battery and am not that sure I needed one. Went in for an oil change. Will let anyone reading this judge.

I brought my Aztek in after it broke down on the highway! My roadside assistance suggested a few…read moreshops; one thing I have learned with mechanics is to go to a mom and pop place. I am SO glad I trusted my gut! Immediately Bobby heard the engine and told me what he thought it was. He was patient with my lack of knowledge of cars and even called my dad for me to explain it to him! My dad lives in Arizona! It was so nice! My dad was able to translate ;) The repair was a hefty task and he had it done in less than 2 days. His price was fair and the invoice was detailed! The service was so great that we even dropped off our other car for a rotted out muffler. He fixed that as well for a great rate! Despite being 30min away, he will continue to be my go to guy!

Went in for a regular inspection and oil change and it took over 8 hours because they completely…read moreforgot about my car, even though I called them for an update and they said they were working on it. I think they got my car mixed up with another. This was after the one guy (not Brian) was being a creep with me. I just moved to Des Plaines and it was my first time going there. They wanted to change me 100 bucks for it too

i came in for a tire rotation and a quote on my brakes because i suspected my rotors were warped,…read morethey gave me a quote explaining what was happening and why they needed to fix stuff. i got the tire rotation and the next day took it in for the brakes, they did a fantastic job i didn't realize how bad my brakes were until they were fixed. being a woman i was scared they might try and take advantage and try and upcharge me but it was nothing but amazing service.

Accurate Auto is one of about 50 locations in the Chicagoland area that are part of the Greatwater…read more360 Auto Care network of auto shops. Matt Kepes is the knowledgeable and affable manager of this shop. David Young is a knowledgeable and friendly ASE Certified Technician here also and upon chatting, I could tell he really has a passion for cars. As a helpful Dad's errand, I brought my son's car in here for a brake job while he was out of town on a trip. This particular shop is also part of Costco's network of auto service providers (besides selling and installing tires which Costco does at its own Tire Centers) and that is what directed me here. That and knowing they would be more economical than having a dealer do the brake work. They do good and reliable and guaranteed work and while they are not "cheap", but rather reasonable, you do get a 15% discount based on being a Costco member. You need an authorization number from Costco via their website to get that discount. They do a lot of the usual auto shop services but most of their Costco referral business is admittedly for wheel alignments (which I also had done) which Costco Tire Centers don't do, but often recommends after their tire work. I really liked the professionalism and friendliness I experienced here. Nice written reports with photos are also provided on all of the work btw. Big thumbs up and thank you Matt and Dave! ps - There is a 3% credit card fee and the auto repair bills are not insignificant. There is no fee for a debit card, so bring and use that if it makes a big enough difference for you.

Everything! I have all the maintenance on my 36 year old car and it runs like a top!!read more

From the girl answering the calls to the tech and Nicks honest business practices. Incredible…read moreservice and pricing. Appreciate your services

Great people doing a great job at a great price. A rare combination i n the auto repair world. All…read moreof the work they've done for us has been fast and reliable.

My rearview mirror was broken off by some jerk in my neighborhood and Edison Park while I slept. I…read morereached out to a friend who is able to refer me to this great autoshop to get me fixed right up within 1 week. This wasn't luck this was meant to be. Because I had called him and left a voicemail on Monday, he returned my call promptly and asked me some questions about the age of my car and the price it would cost. I admitted to the fact that this is an older car with lots of miles and a matching mirror was not necessary; just something that actually took care of what was wrong which is being able to see out the left side from of my driver side mirror. We agreed that Thursday is a good time for me to bring the car in and here I am getting my car worked on and the new mirror installed. Odi, the owner was so polite, when I handed him the rearview mirror from my vehicle he knew exactly what to do. Inside the repair shop there are newspapers that turns out are ones that my friend drops off here to the shop for his father who owns the Filipino newspaper/magazine Pinoy. And a large tv with local news playing. Take advantage of the businesses on Oakton, while waiting.

2018 Altima. An hour on the road, 90 degree day and trans seemed like it didnt want to come out of…read morefirst. Got it home and towed to my mechanic. He thought could be CVT, so had towed to Transomatic. He drove it a few days, and said no warning lights or codes. We decided to do trans tune up/ flush. Now ii is running great. Few hundred over few thousand for new trans anytime. Knew of the reputation prior, which has been very good, and now would recommend first hand.

Go somewhere else. I've never had so many problems after installation. This place was recommended…read moreby a very knowledgeable and reputable mechanic shop. $4000 later. Big mistake.

I found "Z" to be very thorough and conscientious in his work. He kept me apprised of our parts…read moreorder which ended up requiring a reorder. This delayed the work from getting done by a couple days, but it ensured a job well done. "Z" replaced my alternator and the VCC Solenoid on my 2012 Honda Pilot. He also went through system checks to apprise me of other work that would need my attention. The mobile mechanic is convenient and a great business model. I won't hesitate to call "Z" in the future.

Used for PPI. Responsive, pleasant, thorough onsite inspection. Took plenty of time for the…read moreinspection, and explained all issues sound clearly. Excellent summary report produced. Recommend!