Our sales associate, Juan, was knowledgeable, pleasant, patiently answered all of our questions,…read moreresponded promptly to all of our messages, and has reached out since we bought the car. We asked him for his best out the door price, and based on the prices we got at several other dealerships, we believe we got it. He also honored the price Carmax offered us for our trade-in, when other dealers tried to low ball us. I always recommend shopping around when buying a car or anything else, but if you are planning to buy a Hyundai, I would put AutoNation Hyundai O'Hare on your list of dealers to consider.

The need to go through a 3rd party AI system to schedule a service call is HORRIBLE. On your cell…read morephone they tell your to schedule an appointment below, then you get to the bottom and they tell you to make an appointment above. No obvious place to make an appointment, but they certainly have enough sales pitches to try and get you to buy more services. Finally got to a point where they text you a link to make an appointment and it brings you back to the loop of "Link below, Link Above". I got tired of looking and going in circles. Gone someplace else. Answer a call, or put a simple calendar on your website to schedule an appointment. Get rid of AI LOOP

I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took…read morecare of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray

Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable,…read moreonly required routine maintenance and by far the lowest price on the market.

We worked with Jesse to purchase a used Hyundai Santa Fe. He was a pleasure to work with. Friendly,…read morecalm and honest. He did not pressure us into anything extra and respected our time to think honestly about a big purchase. When we did end up talking numbers, there were no mandatory add-ons like we've experienced with other dealers. Just tax, title and license and a clean and honest out the door price. I am also surprised at the other low star reviews I see here. I honestly got a good vibe and fairness from Jesse, his manager and others at Jidd. Brandon who works in finance was also a pleasure and honest. Car shopping is not a fun process ever. But Jesse, Brandon and his colleagues made it smooth.

I purchased a vehicle from Jidd Motors in 2022 as usual when it comes to the purchase they are good…read moreat claiming you are priority. After my purchase the car had to shipped to my home state where I lived, these transaction proved to be very challenging from lack of clear communication inconsistensies when purchasing a car from Jidd Motors please do not buy the Auto Tech Gaurd warranty- its a scam the number on the customer service and email do not go through. Jidd Motor is very aware of this an continue selling this warranty.

Great service! Thank you for another great job, I…read moredefinitely will be back. And I will refer my friends and family.

I'm a 20 yr old female and he tried to scam me out of hundreds for a headlight change. Don't go…read morehere.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Went to Hertz today to buy a new car. From the first phone call and our back to back texts, I knew…read moreAndrew was my guy. When I arrived, he was awesome. Patient, helpful, and truly went above and beyond anything I have experienced with a car salesperson in my 56 years. The entire staff was wonderful and very supportive. I strongly recommend Hertz for your next car purchase. Thank you, Andrew.

My experience here was amazing!!! It was long as most car buying experiences are but everyone that…read moreworked here was really nice and friendly!! We were offered water, cupcakes and even food! Karl helped us get a car and he was amazing, honest, thorough and super cool! The finance guy Leonard (I think that was his name) was really nice and explained everything to us in detail!! The GM Andrew who everyone says was rude didn't seem to be mean he smiled at me a few times in passing, he didn't seem like a bad guy and we were there for a while! Yes they did have some good cars that weren't available for sale but it's because they had to be inspected first and they don't have a shop on sight for that so they have to send them out and wait for the inspection to be done. Overall I had an amazing experience with this location. I'd definitely recommend!

DO NOT PURCHASE VEHICLE FROM THESE CROOKS AT THIS VERY MOMENT THE CAR IS IN THE SHOP AND HAS BEEN…read moreTO THREE DIFFERENT SHOPS SINCE APRIL! A YEAR OF PURE THE HELL I am writing to bring to your urgent attention the ongoing issues I have encountered with the 2015 Infiniti QX80 purchased from SJL Motors on March 2, 2024. I picked up the vehicle on March 13, 2024, and almost immediately began experiencing several problems that have yet to be resolved. Initially, I noticed that both side mirrors were malfunctioning, jerking and making noise due to worn motors. Additionally, the driver's seat was off-track, causing it to lean and make noise when the vehicle was started. Shortly after leaving the dealership and driving for less than two hours, the check engine light illuminated, and the vehicle began to drive roughly, lagging and failing to shift gears properly. Despite pressing the accelerator to the floor, the car would not exceed 60-80 mph. I promptly took the vehicle to the nearest shop, where I was informed that the engine was misfiring in cylinder 5, with multiple cylinder misfires, and an injector circuit issue in cylinder 5 (please see the attached picture for reference). After contacting the dealership, I was instructed to bring the vehicle to Fuzzy Tire Center the following morning. I took time off work and extended my stay to ensure the vehicle could be repaired. Despite driving two hours to be there by 8 AM, and the mechanic's attempt to fix the issue, the engine light came on again as I left the dealership. Upon returning, I was instructed by Tydis to refuel the vehicle and have the mechanic repair it, regardless of the cost. However, the necessary parts would take 3-4 days to arrive, and I could not stay longer due to work commitments and prior engagements. On my way home, with approximately 2 hours remaining in my 7-hour journey, the engine light returned, and the vehicle once again began lagging and failing to accelerate. I immediately informed Tydis and Nelson of the continued issues. Tydis advised me to take the vehicle to an Infiniti dealership for proper repair, stating that SJL Motors would cover the expenses. Infiniti began the diagnostic process on March 18, 2024, and I picked up the vehicle on March 22, 2024. However, the dealership declined to cover the repair costs due to the expense involved. Since then, I have made numerous attempts to contact Tydis and the dealership via phone and text, but my calls and messages have gone unanswered. UPDATE: On April 2, 2024, I took the vehicle to another repair shop for the same issues. Most recently once the extended warranty became active, I had the vehicle taken to C.A.R.S Auto Repair, where it remained for almost a month. Despite their efforts, the engine light returned the same day I picked up the car, requiring me to return it for another week. After picking it up again, the engine light returned, and I was advised to take the vehicle back to Infiniti. Upon doing so, I was informed that the necessary harness for repair has been discontinued and is no longer available for purchase. The car still at this time is unusable/undrivable. When I contacted your dealership and requested to speak with the owner, I was denied and instead spoke with Nelson. I asked for a solution to remedy this ongoing issue or to return the car, but Nelson was rude, unhelpful, and ultimately hung up on me. Given that I have only had this vehicle for a few months, I urgently need your assistance to resolve this matter. As a customer, I believe I deserve better communication and service. I am requesting that SJL Motors address this situation promptly to avoid any further inconvenience. Please contact me at your earliest convenience to discuss a resolution. Update: Vehicle had to be towed to a repair shop on September 11, 2024, and vehicle is still at the shop. Please reach out so that we can find a remedy to this situation. The vehicle was picked in the middle of March and has been in and out of auto repair shops since the day of pick up! Update: Car has been in the shop more times and longer times since we purchased car. Car has been deemed unsafe because how rusty the undercarriage and structural frame of the vehicle. DO NOT PURCHASE VEHICLE FROM THESE CROOKS AT THIS VERY MOMENT THE CAR IS IN THE SHOP AND HAS BEEN TO THREE DIFFERENT SHOPS SINCE APRIL! A YEAR OF PURE THE HELL

Couldn't give 0 stars unfortunately- Scammed me big time. Lied to me about the condition of the…read morevehicle, promised it was completely fixed, damaged it before shipping without telling me and the manager wouldn't return any of my calls. Hopefully this place gets shut down sooner or later.

Magic Auto is VERY trustworthy, reliable and experienced for fixing any problems! They've worked on…read moreseveral of our cars over prob 15-20 yrs from car accidents with serious damage, new tires, brakes and a variety of mechanical issues. Always very fair pricing, never an issue and most important... they've earned 100% of our trust!

I have been going to Magic Auto for the last 15+ years and Dimo and his team are the best. If you…read morewant an honest, straightforward and professional treatment - Magic Auto is the place to go to. It is very important to have a mechanic you can trust and Dimo (the owner) has been the person to go to for me and my entire family for all these years. God bless the whole team and thank you for all you have done for me!