You get more car for your money here & they treat each customer very special!…read moreI highly recommend this dealership.

Sneaky thieves, bad cars, poor service. They are the type to get you to buy the car but never plan…read moreon helping you if they sell you a lemon. They just want to make a buck out of your expense

I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took…read morecare of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray

Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable,…read moreonly required routine maintenance and by far the lowest price on the market.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I've been an Avis preferred member since 2001, and this is the worst office I've ever been to…read more No car was assigned when I got there. Took the associate a bit to assign a car (he was new, not his fault). Gives me a spot number for a white Acadia. Car is a white Equinox when I get there. Less than half a tank of gas and is dirty inside. Go back and get a different car from a second agent. He's much faster and says to choose the white Acadia in a different spot. It's a black Acadia, but the key says it's white (license plate number matches the keychain and says it's a white car too). It also smelled like weed. I find out the next day there's no wiper fluid in it. Now, I don't blame the desk personnel for this stuff, but the car refresh team needs some help.

Midday, three days before Christmas, and they have four people working to cover both the Avis and…read moreBudget rentals with like 30 people in line. The sent a text a day or two before to rental inviting me to enter my driver's license information to reduce my time at the counter, but there's no way that actually saved me time. I was at the counter for 10-15 minutes waiting. The only reason I give them three stars is because they had a minivan and honored that reservation--unlike Hertz, which I originally rented from and called me on Friday for a Monday rental to tell me they wouldn't have the car I rented. Though I will say that whilst I was waiting at the counter for the car (after she had called to the garage or whatever to request they get a minivan ready) the employee asked me if a seven passenger SUV would work or if it had to be a van, so that did not make me happy. In the end, however, they provided me with the van that I had rented. The car smelled weird, though, at least to me. If I was flying into O'Hare, it probably wouldn't be an issue to get a car. But as a resident, it's a hassle. The only vehicles that are permitted to enter area rental car building are shuttle buses, so if you have someone pick you up or take a taxi or ride share, you have to meet them in the kiss and fly lot at the end of the building. It was a bit of a hassle getting a Lyft to figure out where I was after the cab that the Avis woman had called (which was going to charge me $27 to drive fewer than four miles to my home) didn't show up. It also makes drop-off difficult; the friend who dropped me off took me to the rental garage because we didn't know any different and so I had to hop out in a weird spot in the garage to find my way. Hopefully if you rent from there and you read this, you'll know to have them drop you at the kiss and fly. All this is to say, I would rather rent from a free-standing car rental location than mess about at the airport.

Darren was a wonderful salesman! The service that was provided was Phenomenal and the reason I came…read moreback to that location. If you are shopping around, please ask for Darren! To receive impeccable service. I'll be referring customers your way. Thank you Darren and Kevin in finance. 5 stars!

This place is HORRIBLE!!! The sails person "Zack" has no ideas what he's doing. The manager was…read morerude. They put a car on hold for my son, and sold it 10 hours later while we already had approval for the loan and down payment. Than lied to us and said the never put the car on hold. Just bad business. DO NOT BUY FROM THIS PLACE!!!

I had some negative issues with the front office staff when picking my car up. They didn't know…read morewhere the car was at and I was getting stressed medically looking for it. I have a disabling condition. Repair was more expensive than anticipated. It was over $ 1,000.00 for a starter. I did get dropped off and picked up to facilitate repairs. That was very helpful. Price turned out to be competitive for area, considering it was an original Honda Part. Right now we are going through a major heatwave and the car is starting instantaneously. It had stalled and later started twice in the proceeding week. The job appears to have been done correctly. Tip of the hat to the mechanics who fixed my car, that I never did have a chance to interact with. It can't be easy working in this horrendous heat and their abilities are appreciated. A few months ago the parts people here were very helpful when I had problems with my Keys and battery replacement. Autozone broke it and they fixed it. Nominal charge for that repair.

Worst service imaginable…read more Laughably bad. Management promised me a car detail because of my moronic salesperson being so bad at their job. They scheduled the service and said sorry we will fix it. I showed up today for the service and they argued with me and said that they don't do details!!! They said the appointment didn't exist and gaslit the shit out of me. After yelling at them for 10 minutes they suddenly agreed to detail it for me after all. A JOKE of a company

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

Was very impressed by this business. Made selling my car very easy, and offered a fair price…read more They were at least 10% above Carvana and well above the many dealers that throw out low-ball offers when you are selling a car. Paid off my loan via their dealer's online portal and gave me my equity on the spot in cash, at my own bank. (A cashier's check would also have been fine.) Ask for Ozzy Sanchez or his associate Kyle. This is a great way to securely, quickly and fairly sell your car!

recently got a no money down, 0% interest loan from Ford Credit…read more only one of 3 places i visited mentioned the loan availability -one even said my credit wasn't good, wanted to charge 6.9% not naming names, since salesman universally was only so so. the credit dept where i got the car was fab. (no interest loans mentioned on line on website.) so was ford credit. 5 stars for both of them.

Horrible. I don't write reviews but I'm for sure writing one for this. This is not the first time…read moreit has happened and it is so frustrating! I make my monthly payment on a THURSDAY MORNING, (because I know they are closed on the weekends) it is not pulled out that day. Ok well I have Friday so I'm not worried about it. They also DONT pull it out on FRIDAY. Wake up monday morning and I have auto pay scheduled for other things and now what I "paid" on Thursday is no longer in my account. On my ford account it STILL shows that it has been paid BUT I know from the last time that this happened, it's gonna show paid and im gonna have to call and speak with ANOTHER VERY RUDE customer service rep that is just going to tell me that "I don't know what to tell you, that's just how it is and the payment will be rejected and you will have a late fee." That crap goes on my credit because YALL didn't pull it out. How are you expecting your clients to pay for something but then yall don't pull it out for MORE THAN TWO DAYS and then slap someone with a "late fee". That is absolute bull crap and I will never use yall again. Absolute worst "loan" company I've ever worked with, along with some of the rudest customer service reps I have ever encountered. I've worked in customer service for over 10 years so I'm well aware how difficult it can be, but I'm also well aware of how to handle it respectfully and actually try to help instead of just saying "Well, it is what it is." Absolutely ridiculous.