I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took…read morecare of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray

Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable,…read moreonly required routine maintenance and by far the lowest price on the market.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Midday, three days before Christmas, and they have four people working to cover both the Avis and…read moreBudget rentals with like 30 people in line. The sent a text a day or two before to rental inviting me to enter my driver's license information to reduce my time at the counter, but there's no way that actually saved me time. I was at the counter for 10-15 minutes waiting. The only reason I give them three stars is because they had a minivan and honored that reservation--unlike Hertz, which I originally rented from and called me on Friday for a Monday rental to tell me they wouldn't have the car I rented. Though I will say that whilst I was waiting at the counter for the car (after she had called to the garage or whatever to request they get a minivan ready) the employee asked me if a seven passenger SUV would work or if it had to be a van, so that did not make me happy. In the end, however, they provided me with the van that I had rented. The car smelled weird, though, at least to me. If I was flying into O'Hare, it probably wouldn't be an issue to get a car. But as a resident, it's a hassle. The only vehicles that are permitted to enter area rental car building are shuttle buses, so if you have someone pick you up or take a taxi or ride share, you have to meet them in the kiss and fly lot at the end of the building. It was a bit of a hassle getting a Lyft to figure out where I was after the cab that the Avis woman had called (which was going to charge me $27 to drive fewer than four miles to my home) didn't show up. It also makes drop-off difficult; the friend who dropped me off took me to the rental garage because we didn't know any different and so I had to hop out in a weird spot in the garage to find my way. Hopefully if you rent from there and you read this, you'll know to have them drop you at the kiss and fly. All this is to say, I would rather rent from a free-standing car rental location than mess about at the airport.

I've been an Avis preferred member since 2001, and this is the worst office I've ever been to…read more No car was assigned when I got there. Took the associate a bit to assign a car (he was new, not his fault). Gives me a spot number for a white Acadia. Car is a white Equinox when I get there. Less than half a tank of gas and is dirty inside. Go back and get a different car from a second agent. He's much faster and says to choose the white Acadia in a different spot. It's a black Acadia, but the key says it's white (license plate number matches the keychain and says it's a white car too). It also smelled like weed. I find out the next day there's no wiper fluid in it. Now, I don't blame the desk personnel for this stuff, but the car refresh team needs some help.

Our sales associate, Juan, was knowledgeable, pleasant, patiently answered all of our questions,…read moreresponded promptly to all of our messages, and has reached out since we bought the car. We asked him for his best out the door price, and based on the prices we got at several other dealerships, we believe we got it. He also honored the price Carmax offered us for our trade-in, when other dealers tried to low ball us. I always recommend shopping around when buying a car or anything else, but if you are planning to buy a Hyundai, I would put AutoNation Hyundai O'Hare on your list of dealers to consider.

The need to go through a 3rd party AI system to schedule a service call is HORRIBLE. On your cell…read morephone they tell your to schedule an appointment below, then you get to the bottom and they tell you to make an appointment above. No obvious place to make an appointment, but they certainly have enough sales pitches to try and get you to buy more services. Finally got to a point where they text you a link to make an appointment and it brings you back to the loop of "Link below, Link Above". I got tired of looking and going in circles. Gone someplace else. Answer a call, or put a simple calendar on your website to schedule an appointment. Get rid of AI LOOP

I came in to help a friend finance a vehicle for the first time and Manny helped work us trough the…read moreprocess and get off the lot with a new car! Manny was incredibly helpful figuring out insurance and financing, and was very patient with us considering how complicated all of that turned out to be. Thank you, Manny!

Worst service imaginable…read more Laughably bad. Management promised me a car detail because of my moronic salesperson being so bad at their job. They scheduled the service and said sorry we will fix it. I showed up today for the service and they argued with me and said that they don't do details!!! They said the appointment didn't exist and gaslit the shit out of me. After yelling at them for 10 minutes they suddenly agreed to detail it for me after all. A JOKE of a company

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

Was very impressed by this business. Made selling my car very easy, and offered a fair price…read more They were at least 10% above Carvana and well above the many dealers that throw out low-ball offers when you are selling a car. Paid off my loan via their dealer's online portal and gave me my equity on the spot in cash, at my own bank. (A cashier's check would also have been fine.) Ask for Ozzy Sanchez or his associate Kyle. This is a great way to securely, quickly and fairly sell your car!