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    Riverview Auto Brokers

    5.0 (5 reviews)
    Closed 12:00 pm - 4:00 PM

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    AutoNation Honda O'Hare

    AutoNation Honda O'Hare

    (412 reviews)

    I had some negative issues with the front office staff when picking my car up. They didn't know…read morewhere the car was at and I was getting stressed medically looking for it. I have a disabling condition. Repair was more expensive than anticipated. It was over $ 1,000.00 for a starter. I did get dropped off and picked up to facilitate repairs. That was very helpful. Price turned out to be competitive for area, considering it was an original Honda Part. Right now we are going through a major heatwave and the car is starting instantaneously. It had stalled and later started twice in the proceeding week. The job appears to have been done correctly. Tip of the hat to the mechanics who fixed my car, that I never did have a chance to interact with. It can't be easy working in this horrendous heat and their abilities are appreciated. A few months ago the parts people here were very helpful when I had problems with my Keys and battery replacement. Autozone broke it and they fixed it. Nominal charge for that repair.

    Worst service imaginable…read more Laughably bad. Management promised me a car detail because of my moronic salesperson being so bad at their job. They scheduled the service and said sorry we will fix it. I showed up today for the service and they argued with me and said that they don't do details!!! They said the appointment didn't exist and gaslit the shit out of me. After yelling at them for 10 minutes they suddenly agreed to detail it for me after all. A JOKE of a company

    AutoNation Honda O'Hare Service Center - This is a photo of a service desk employee with his mask under his chin asleep on the phone while there were 3 people waiting in line.

    AutoNation Honda O'Hare Service Center

    (15 reviews)

    Beware, the service department here will scam you!!…read more I brought my car in to have my battery replaced, which was still under warranty. They replaced my battery and charged me full price. When I brought to their attention the battery is still under warranty, they said they would need to process the warranty, which could take a couple days. I couldn't pick up my car until it was paid, so I would either have to wait to pick up my car until the warranty processes, or I can pay in full that day and they would refund me. They never refunded me... simply strung me along with 'we are working on it'. They also told me that as a result of their 'multi-point inspection', I needed to have the transmission fluid replaced, spark plugs replaced, and engine coolant replaced. They didn't realize I had done all these at a different dealership 12 months ago. They clearly did not check if these fluids actually had to be replaced, they simply were looking to stack as many services onto my visit as possible. Go elsewhere.

    I stopped in on Friday to look at a couple used vehicles I found online. Harvey met me with a smile…read moreand eager to help. Sadly I got beaten out on the car I wanted as someone else was already there looking at the same one. Harvey did his utmost best to snag that deal but their paperwork went in first. We tried on a couple others but it wasn't meant to be. My whole time there was very pleasant and Harvey was the best. Kudos to the awesome customer service!! I will absolutely recommend.

    Riverview Auto Brokers - usedcardealers - Updated May 2026

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