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    Riverview Auto Brokers

    5.0 (5 reviews)
    Closed 12:00 pm - 4:00 PM

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    AutoNation Honda O'Hare

    AutoNation Honda O'Hare

    2.3
    (410 reviews)

    I came in to help a friend finance a vehicle for the first time and Manny helped work us trough the…read moreprocess and get off the lot with a new car! Manny was incredibly helpful figuring out insurance and financing, and was very patient with us considering how complicated all of that turned out to be. Thank you, Manny!

    What started off as a great experience ended up the being the WORST experience and has actually…read moredriven me to write a Yelp review.. a first for me. After being offered a great price on a Honda CRV (by the Pre-Owned Manager Johnny Dakic) that we were sold on and intended to purchase, the car (after sitting on the lot for 2+ weeks ) IRONICALLY was sold the day we showed up to finally complete the paperwork. Granted, we had not put a down payment or a deposit down, so to be fair we had not officially "saved" it and 2 weeks had passed since we were last at the dealership. However, I had personally spoke to Basil Mirou, Sales Manager quite a few times in those 2 weeks asking about the car (that was still on the lot) and the logistics surrounding our situation in those 2 weeks. I left several messages for Johnny as well letting them know we are coming to buy the car and to call me back.. no call back to date) Even AFTER they "sold" the car, he claimed more would arrive and tried to sell us a different color, claiming now it was more $$ because it was "premier" color and highly sought after. If I didn't call back to ask if any new cars came in, I would have never received a call back. I even flat out asked Basil on his PERSONAL cell phone if he even wants my business! Because I can easily go elsewhere! TO DATE.. Basil was to call me back with new inventory he was checking on (a week ago) and have yet to receive a call back! Do NOT entertain this dealership at all! Not worth the time or frustration... Instead went to Valley Honda in Aurora and had the best experience!

    Bredemann Toyota in Park Ridge - Sales

    Bredemann Toyota in Park Ridge - Sales

    3.3
    (407 reviews)

    It's still a great place to get car maintenance. The only problem I have is the upselling - the…read morecustomer reps on my last visit and the visit prior to that tried to sway me into getting "routine" work that was not needed. Those recommendations were made before the car was even looked at. Lo and behold, no recommendations were made to do any of that work once the inspection report was printed out at the end of my appointment. A polite customer service rep to be sure, but was a bit on the pushy side. I already was fine paying for 300 dollars worth of work. Richard, who has since retired, never, ever pushed for unneeded maintenance. I do still trust this place, they get the job done at a reasonable price.

    Absolutely awful SERVICE experience! Will never return, and will definitely share my encounter with…read moreall neighbors in our Park Ridge community. Brought my 4Runner in for an oil change- they proceeded to pitch their "necessary services". I agreed to a tire rotation and I left once they returned the vehicle to me. Living 10 minutes from the store, there was no reason to exceed 40mph. Well! Took it on the highway and was scared to death once I hit 50mph. My steering wheel felt like it was going to fly off in my lap. I pulled over immediately and called my husband. He suggested I call the Service center back. I called them to explain my vehicle is now unsafe to drive after their tire rotation... even worse, we have a 6-hour drive tomorrow for a funeral service. They advised we bring it back in. Even though I'm scared to drive it. Eventually my husband had to meet me on the side of the highway to bring them the truck again! Not only did they not fix the problem, they unwound the tire rotation and kept our money. Zero accountability for anything and said because they performed the service we would not be refunded. Except they allowed me to drive an unsafe vehicle after it never had any issues prior to the arrival. It was our first visit there!!! Terrible. Both my husband and myself drove carefree before this service visit. Unbelievable to not even offer to compensate our time, our safety, or simply fix whatever we paid for originally- a tire rotation that THEY recommended, that THEY do daily. We asked to speak with the Service Director and or General Manager and nobody was available. Poor quality of service and total lack of care from the staff.

    AutoNation Honda O'Hare Service Center

    AutoNation Honda O'Hare Service Center

    1.9
    (15 reviews)

    Beware, the service department here will scam you!!…read more I brought my car in to have my battery replaced, which was still under warranty. They replaced my battery and charged me full price. When I brought to their attention the battery is still under warranty, they said they would need to process the warranty, which could take a couple days. I couldn't pick up my car until it was paid, so I would either have to wait to pick up my car until the warranty processes, or I can pay in full that day and they would refund me. They never refunded me... simply strung me along with 'we are working on it'. They also told me that as a result of their 'multi-point inspection', I needed to have the transmission fluid replaced, spark plugs replaced, and engine coolant replaced. They didn't realize I had done all these at a different dealership 12 months ago. They clearly did not check if these fluids actually had to be replaced, they simply were looking to stack as many services onto my visit as possible. Go elsewhere.

    I stopped in on Friday to look at a couple used vehicles I found online. Harvey met me with a smile…read moreand eager to help. Sadly I got beaten out on the car I wanted as someone else was already there looking at the same one. Harvey did his utmost best to snag that deal but their paperwork went in first. We tried on a couple others but it wasn't meant to be. My whole time there was very pleasant and Harvey was the best. Kudos to the awesome customer service!! I will absolutely recommend.

    Riverview Auto Brokers - usedcardealers - Updated August 2026

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