Came to Denny's and one of the workers couldn't get 1 simple order right. It took an extra 30 mins to get the second half of my order.

so I took my son here today and enjoyed some time together. He loves to eat. He ordered the Grand Slam and at 17 can pack away a 4x4 from In N Out. Well When his food came he actually said why do I think theres a lot of food here. He couldn't finish it all there was so much. We both thought it was good and plan to come back to this Dennys again. read more

The food is ok like every dennys location, the service is horrible. The host! Ok what is wrong with the host, she doesnt greet, doesnt have manners, the host today her name "Lupe" was the worst, I ordered to pick up, then she just say is that the total, she just gave me the food, thats it! Not good afternoon, didnt repeat the order, didnt check the order, didnt thankyou, it was like she didnt want to work, horrible person. Dennys please if you are with a host at least it has to be a person who is happy or have manners, or whats the point? No one wants to go a place with a person who is at the front looking like a . Hire a person who really understand whats the purpose of customer service. read more

First of all...you will probably need an interpreter to order food here. I think there is only one person who can barely speak in broken English. The service here is terrible! One server in particular, Andrea "Dre" totally overdoes her flirting with the male patrons to try to get better tips. It's so sad how she's always messing up people's orders...I'm surprised she hasn't been fired yet! Located in a bad part of the city, I thought I was going to witness a drive-by shooting when I was leaving this Denny's. This restaurant also looks like it needs a good "sanitized cleaning" too. read more

Great service. Left IHOP because it was still closed early and there were a bunch of rowdy kids waiting to get it

I will not order from this Denny's again . I wish I would of gotten the mans name at the front counter . He was very very rude ! I greeted him after sitting in the parking lot in front of the door for 20 mins . I told him that I had curbside pick up and his response was " you have to come in and get your food if you want it " . I told him that on the website which is were I ordered it offered curbside pickup & I thought it was because of the corona virus. He said " that's on weekends only so if you want you food you come in to get it " I then said okay , asked him for extra ketchup & he had such a bad attitude! I will never order from here again . Poor customer service! Example here on the receipt it states the make and model of the vehicle so that's what I thought I was getting curbside pickup! Because that's what the website asked for! To top it off when I got home the food was ice cold from sitting on there counter for so long! Ridiculous and nasty wasn't satisfied at all !! read more

Denny's - Receipt - Diners Near Me - Riverside, California

Shit service !!!!! So unorganized. Tried calling to order for pick up by phone, line was busy. Tried several times. Show up, ordered to go. Waited 40 mins! Watched people get skipped as far as seating went and also experienced the neglect of the staff to let me know that my order was ready. Asked a few times and the bag sat there the whole time. Jessica, the girl handing out orders for pick up could use some better customer service training. The staff overall including management need a better organized plan for seating and servicing! So disappointed. I only gave a star to review but this Denny's really doesn't even deserve that one star! read more

I would give a negative 5 stars. But I am in here today. Today's my daughter's birthday I have been coming to this Dennys for the last 7 years and they have never asked me For my daughter's birth certificate. So we offer to have my husband show them the birth certificate via video. So when I say Excuse me can you please come and see this...the gentlemans (Martin) he does not want to serve me now. if you look at the pictures there is no signs stay that you can refuse service to anyone and he said he wants to refuse service on my daughter's birthday. After my husband goes in our Room to look for our daughter's birth certificate. His name is Martin this Denny's is located on University and Iowa the service is terrible at night now when somebody told me that I didn't believe it but now I see the service is terrible at night his name is Martin he stands about 5' 5 and hes a Spanish do not get any service from him. He told me you can come back tomorrow...tomorrow is not my daughters birthday. Now mind you when I showed my daughters birth certificate via video all of a sudden he says that he believes me so what was the whole purpose of showing my baby's birth certificate right. And then on top of that young lady that that greeted is her name is Minerva. There were standing in the back talking about myself and my daughter. They ruined my appetite!! 7 years 7 years!!! I'm pssttttt.. my name is Wykeon B. Check Order No. 319759 read more

Denny's - No sign - Diners Near Me - Riverside, California

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Incredibly rude manager who touches your own personal items and disruptively confronts you. Employees are nice but the manager goes around involving himself into customers own personal business. He even followed me to my own table as soon as i put my stuff down, he thought he had the right to come up to me and touch all my own personal belongings. I'd give it a negative review if I could. read more

I had the worst experience ever last night . Me and my friend eat vegan and we were givin such a hard time about not wanting butter In our food . The manager came to our table to yell at us about how the food was made correctly and that we were wrong apparently . When I asked why he was correcting me about how I wanted my food prepared he remade the plate but I and my fiend had both lost our appetite . Usually have a decent dining experience but last night was horrible . The waiter tried his best and I saw that . The Manager was the one who had the issue . read more

I was just here and when I checked in the girl told me the wait would be 10 mins, I waited 30 mins and asked how much longer, I was told 10 more minutes another 20 mins passed. The line to pay was long the waiting area was full, empty tables. I got irritated and left. Horrible customer service. read more

Good food like most Denny's I have been to. Service was ok... The waitress was like I have to be here kinda of mood so she wasnt all that great in service. Also husband ordered a burger with another Patty added to it and they tried to charge him 5$ for an extra Patty when it clearly costs in the menu 1.50.. and the manager insisted that he was lieing til he himself saw the oops. And they apologized with an attitude. I love Denny's but surely not this one sneakying up little things like that . read more

Cheese was just thrown in my omelet. Not melted. Still cold. I have never had bad service here after all the years of coming here. She brought me French toast instead of pancakes. I asked for no mushrooms and I got them. Check your food if you come here . read more

Completely forget two meals in our order. When we approached the manager about the situation he seemed genuinely bothered by us asking for what we did not received. read more

Went here tons of times. Waitresses/waiters can vary where you get someone great to someone terrible. Open lab as with all of their chains. read more

Cleanest Denny's I have ever been to and the service is absolutely superb, you are treated as if you are in a 5 star restaurant. My husband and I drive out of our way every time to visit this location because it always stands out with excellent service, Martin was our waiter this trip, job well done. read more

Denny's - Diners Near Me - Riverside, California

Walked in, and people were friendly. Costumers looked satisfied. I sat with a party of eight people. Drinks were delivered quickly, and the food orders were taken promptly. The food that was delivered was made to order, and at a great temperature. Also, the music really made the experience a pure delight, although it was a little loud. Jose G. was the waiter that assisted us. He was awesome. read more

Denny's - So many satisfied people. Thanks! - Diners Near Me - Riverside, California

For the price, Denny's is always a good way to go. The only problem I had was that our order took almost 25 minutes to get to our table. Other than that, my experience was a positive one. The employees were very helpful and friendly. read more

What an experience here that me and my party had. We had just come from an event that ended late, and being open 24 hours, this place was one of the few left open close to the downtown riverside area. We checked in and were told it would be a 30-40 minute wait, and that was no problem with us. As we waited more and more bigger parties began to check in waiting for a table as well, and I guess because of this the cook began to suddenly get "sick" and decided to walk out. We had the manager approach us and say it would be a while longer because he would have to find another cook on short notice and didn't know when that would be so we proceeded to leave instead of waiting any more longer. read more

I use to go to this place a lot but I stop after a while. Your experience will be according to when you go. They do change their servers pretty frequently like an assembly line. So every time I went I ether got a person with an attitude, someone that doesn't pay attention, or someone that just shows how much he hates his job. The can at least crack a smile. Some of the newer women servers were friendlier, but it different people every time I go. Dennys is that one place you go after the club or any social event. They just need better leaders. Also, this place is where all the weirdos come out. Homeless every now and then that make loud arguments. I also witness a fight happening in the entrance. Security got a black eye. I give it 3 stars because the food is good if your on a budget. Their unlimited pancakes are amazing. read more

This is a really good Denny's I like the convenience of it being close to my school. The waiter made my girl friend feel a bit awkward but I liked the service and food overall. My pancakes were actually good and the mozzarella sticks were good. At one point I was really thirsty and took my waiter a while to come ask if everything was okay. But good food read more

Okay, great breakfast & other tasty treats / were great! WOW - we should have had this type of service from the Staff at Wood Ranch yesterday. Basically, the Servers are very kind and courteous to the point where they understand what "CUSTOMER SERVICE" truly is! Denny's please train the Wood Ranch Servers a few things about CUSTOMER SERVICE; because, you've done well with yours! Thank you STAFF!!! read more

food was great and service was very nice and attentive, alexa helped out with my order and everything went smoothly, great host, would come again read more

Been waiting for over 40 minutes now on something i ordered to go online. They also made me wait outside because there wasnt enough seating.

Another update. Because of the sneaky aggressive manager and a couple real bad service issues I stayed away for a few months(see first review) then a few months ago I returned and noticed huge improvements ( see second review) Now I'm back with names and details of more recent visits First let me tell u I now go to this Denny's at least nice a week The bad stupid thing is on a couple specials it comes with coffee and juice and tho it says no substitutes u would think that's on food. I mean arenas u wanna get your 10 ur old or even 13 ur old coffee? Or diabetics u want orange juice? It should b a simple 2 non specialty drinks milk orange or apple juice ice tea hot tea etc Well this location has eased up on that stupid rule ( thankful because Denny's never has coffee that I like and I snot need coffee at nite) So I get tea and orange juice They also have a nice deal where if u call or go none n with receipt number do a quick survey about your visit u get two pancakes on next visit Now their new improved pancakes r fluffier and WERE bigger but last two visits the pancakes were noticeably smaller tho still more than enough The hash browns still r generally cooked to barely warm not even any BROWN but I now know to say cooked well r cooked a little crispy.bacon varies some times perfect some tea salty sometimes ok some times extra short. The country fried steak is always good the gravy is always mediocre the mashed potatoes r ok nothing special but not bad. The squash a always very tastes and good which means a lot since I am not a squash lover I ask for it sautéed a little softer cause they r usually sautéed crisp which many prefer The. Basic salad is crispy n decent size w onion cucumber Rayo cheese and croutons on top All seem fresh and crisp The soup is. Usually good but this visit was salty I almost always choose chicken noodle I've country fried steak many times always good not as large as many places but about hamburger patty size and I think it's premise frozen whatever cause always exact size and shape (unlike Brandon's diner which is jagged edge n uneven shapes) but whatever because the TaSTE is very good The roast. Have had many times also and it is good but I wish a little bigger serving size and wish Lee carrots the meat is skimpy but tastes very good tender and moist some fat you have to watch for it cause who wants slimy fat in mouth The thing I DONT like is its roast on TOP of bread Why? Fin want bread in gravy Etc together I will do it But o don't want soggy juice soaked bread So I ask for bread on the side Now on to something I have seen comments on ... Cleanliness! In the last year or so when o have been FREQUENT diner I have never seen a messy unclean looking area it's always bright clean and smells fresh Yes I have seen an occasional tabletop two waiting to b cleared....never for more than a few minutes . Yes I have seen some mapper lesson bathroom but rarely andnisiallynits around the trash can where people can't quite hot that big hole! The bathrooms are also fresh and clean usually 5 stars clean and on a bad visit 4 stars clean! Ok so servers ....who has a fave server and knows his schedule? Yes I do and no it's not creepy! I just so happen to usually get Martin and he's always so super that the time I came in and he wasn't ther I was a little bummed and mentioned it to him so he told me his days off. He's ThAT good I don't have to remember to tell him bread on see r crispy hash browns r NO powdered sugar on French toast: he already knows! So if I have to go and Martin isn't there I look for ISSA he's a close second best and both keep my water glass filled as o drink lots of water n only have have one ice tea If u go to Denny's ask for these guys they r great and b sure to do the survey and mention them by name so they get recognition they deserve. Too often managers only hear about problems . read more

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Waited 50 min for some pancakes and when they came they were cold. Server and I both noticed 2 huge roaches at the same time. She just tried to hide it and kicked it under my table. Lost my appetite. Probably the grossest thing that's happened to me at a restaurant. Not coming back read more

Always enjoy coming to this Denny's because I had good food every time. Today the service was exceptional. Claudia was training Jose and Jose did an excellent job with service. We never had to ask for a refill they paid attention to their customers and acted before we asked. I will definitely recommend this Denny's to anyone nearby that wants great food at a really good price. read more

If i could give NO STARS, i would. This place is the worst. I went a few months, maybe a year ago and got bad service. So i recently decided to give this place another try recently. We waited about 5 minutes for a hoast to even say hello. The worst part was that all the employees knew we were waiting and made eye contact, but no one acknowledge us or said a word. The place was not even that busy and it was around 11pm. By the time they sat us down, we literally waited 20 plus minutes sitting down, with no hello, no drinks, or anything. Until we decided to leave becuase we had no service and will not be spending my time and money on this place. This is not how you run a place, especially a restaurant/diner. Management needs to be on top of all its employers and even be on the floor helping, and observing things that need to be tend to and as well as its employees. read more

This is probably the worst restaurant experience I have had. So I know that customers usually over exaggerate their experience but this actually happened. So we were told the wait was about 10-15 minutes and then we waited for 45 minutes because they were understaffed and had one cook. We waited for 30 minutes after we were sat down WHAT WE WANTED TO ORDER. so we left and then 3 men. (Only one I know named JOHN) took a picture of my license plate and accused me of stealing food? I tried to tell a waiter I did not want food anymore after waiting for this long and no one responded. They proceeded to make jokes after taking pictures of my license plate. You guys need to get your act together or you won't stay together for much longer. I will be calling the Denny's headquarters but you Yelpers should know too if you decide to come here! Incompetent welps. read more

Love it fast Service clean place delicious coffee and pancakes the only problem it's hard to find empty parking spot ather then that it's good place read more

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I have been sitting at my table for about 25minutes before I got my food. The bacon, meat and Bread was burnt and hard; I got onions and pickles when I read that my burger didn't have them. Overall bad experience, will not be coming back again. read more

Probably one of the slowest Denny's I've been to. Service always seems to take a while even when no one is in the restaurant. Avoid eating there if you want a late night snack because this is when it's the slowest. Also there aren't truly 24 hours. Stopped by to grab a quick snack but guess what they were closing early. Why you lift ask because there was a fight earlier. So what? Fights happen. Call the police and let them handle it. Why are you turning away customers who came for your services as you claim you're 24 hours. They didn't even have the decency to tell me in person rather they me away through the door. Sounds more like an excuse to close early. Worst Denny's ever and sadly the only one in the area. read more

This was the most disgusting establishment I've ever eaten at. The hostess let us wait for 15 minutes before even acknowledging us! There were roaches and ants on the floor and the food was undercooked and super salty. Our server took 20 minutes to bring us our drinks and didn't speak a lick of English. Now I remember why I'm an IHOP girl. I also work at IHOP and we greet and seat within 30 SECONDS! I would give negative star's if I could. read more

Worst ever.. woeful service. . Waited 15 min to be seated in a fairly vacant restaurant. . The server was courteous enough. . Took the order bt had to wait 45 min just to get the orders. And even she forgot to bring spoons ..The food was decent.. bt the hr long wait totally killed the experience. read more

Not too great. Service...not good; had two different servers, one was nervous and too busy for us. He didn't have the answers for our questions, then he left to ask and came back ten minutes later. Food...not good; chicken was too chewy. Environment. ..not good; druggies and drama queens. They need improvements, possibly new staff and a better cook. read more

I try to avoid this Denny's after multiple disappointing visits but unfortunately it's one of the few places open late and that has a variety of foods that I can choose from. The service is absolutely terrible and it seems almost impossible to get the attention of a waiter. When a waiter does happen to pass by my boyfriend would grab their attention but they always ask us to wait and they never return. The food is only okay, there's nothing special about it. Food also takes forever to come out. The service is crap and that is why I would suggest people to try to avoid this Denny's. read more

Seeing as though this is the closest location within 5-10 miles of course I frequent this location while the service is adequate it's not spectacular. Given that fact I prefer to eat at home so having the dennys to go service is great, that is if they would pick up the phone. This is the only location I have ever been to that constantly forgets to turn their phone on in the morning. Otherwise I might have to find a new breakfast place. read more

Worst service ever. We came here for some desert and they tried to refuse service. The waitress was rude. Never expected this kind of behavior. Although eventuality they served us but took longer time than usual. We have decided not to come here again. read more

The reason I m given them a one star is management customer service. When your management suck you can imagine how everything else works. Now we all know this denny's is over there by the university so they want us to believe that they don't take coupons from the phone they don't scan cards from a phone you must still bring in paper coupon paper cards really? I have been going to this Denny's for years and I have always used my phone was in there recently and they want to tell me they just upgraded their system and it no longer takes coupons from the phone or ID from the phone really? Either you don't know what you doing or you too lazy to do it the right way. read more

This review is on the phone order process they have, not on the food or service while dining in. Don't expect them to answer the phone to take a phone order I waited on the phone while a ring for 6 minutes as I arrived at Denny's I walked in to hear the phone ringing and three people standing next to it, yes they have customers but they could have picked up the phone to let me know they would be right with me. Sad to see that from this Denny's cuz it's one of my favorite ones to come to. read more