I had a bad experience last night. My family and I decided to go around 11pm. Neos was our server but he was rude. He kept rushing us to finish to the point that my 6 year old daughter had to stop eating her meal. He then rush us to pay and was just waiting around for payment. I sent my son to pay so server wouldn't be just looking at us but then he kept asking for his tip. Then Neos added 18% of tip without even asking us. So we told him we had left tip on table and he asked us how much are you going to give me ? I told him tip was optional and he just laughed. I don't think he should be forcing us to tip when he wouldn't even check on our table. We later asked for a manager because he was talking back to me and laughing at what I would say and he told me there was no manager in but he was in charge. He told us if we were going to complain to come in another day. Never had a problem at Denys until today. Horrible!!!! Zero stars read more

What can I say about Denny's? It's the place you go, when it's 2am, and nothing else is really open. You usually order the same thing, cause if you are going to Denny's at 2am, you probably already know what you want to eat. For me, that would be the Country Fried Steak and eggs. Eggs sunny side up with white bread toast. Simple right? One of the perks of being at Denny's at 2am, is that you can people watch. There is a different kind of crowd at this time of night than say during the day? I give Denny's three stars. Cause come on, it's Denny's. read more

Denny's - Country Fried Steak and Eggs - Warning... objects in picture appear smaller than they appear. - Diners Near Me - Placentia, California

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Ordered the lumber jack breakfast online, I requested bacon only no sausage, what I received was wrong. The hostess had me open up the box so she could see for herself that the order was wrong. Now instead of just switching out the sausage for bacon, I ended up waiting in the lobby for 15 minutes. Lost my appetite and was about to leave when the hostess appeared with my order. Just all around disappointed with the error. My printed receipt bckear said bacon only. They need to make sure that all staff can read and understand English and be more then willing to make any necessary changes that are needed ASAP instead of making the customer wait. I will NEVER EVER go to this Denny's again. Waste of $17 dollars for sure. read more

Extremely slow service in a half full restaurant. Waited 30 minutes after ordering for 3 plates of food? Now here we are with food 40 minutes later and still no pancakes.... Lets see what happens.... 41 minute for 2 pancakes WOW As my daughter now gets to eat after we're all done. read more

Enjoying a build your own sampler!! Yummy chicken strips, cheese sticks, and quesadilla!!! Dennys never lets me down!! Gotta get a build your own sundae!!! Super yuummy!!! Pecans are a great crunch!!! read more

Denny's - Sampler!!! - Diners Near Me - Placentia, California

I can understand it's difficult to rate a chain restaurant anything extreme because overall the idea will always be the same. I find it amusing that some of the ratings on this specific Denny's praise it for its excellence but give it a 3 star because it's part of a major franchise food business. Personally, I love the spirit of small business, and I love trying new food, but it doesn't mean I won't eat at a major restaurant here and there. I went to this Dennys because it was near my hotel, and I wanted a sit-down lunch. The service at this location was phenomenal. They didn't show me the new table design, or the dish of the day. The service here was what everyone thinks of and wishes of from a traditional diner. Quick seating, service when you need it, and accurate orders. My server even had the proper balance of not showing up too much to annoy me, but enough that my water cup was never empty. I couldn't even see a dirty table; they kept the place cleaned up. It was a good experience. It is possible that I just had a wonderful shift, but you could say that at any restaurant. Overall, I give this place a 5-star rating. I can imagine other reviewers are resisting the urge to do that because they reserve the right to a 5-star for the hot new restaurant in town. That being said if you're going to go to a Dennys and expect to eat Denny's food, this place is far above what you can expect from the other chain. read more

Denny's - Diners Near Me - Placentia, California

Manny is amazing when we come he always welcomes us with a big smile and is very helpful all the staff here are very friendly my family & i love this Denny's they go above & beyond read more

My server Jonathan was very professional. He was very quick and brought my food really fast and hot. He made my experience very delightful and would definitely come again. read more

I've been meaning to write this review for months! My boyfriend and I always come late night between 2-4 A.M. We are regulars and usually we are helped by Joaquin (I feel I misspelled his name). He is always so kind and helpful. He works so hard, goes above and beyond. We have seen the staff get slammed with indoor business and deliveries. He always remains so calm and professional. Our orders are always on point from the service to the quality of the chef. The establishment is always clean when we visit. Anyways, Joaquin is amazing and that man deserves a raise!! We will keep coming back as long as he's there. read more

Denny is the cheapest place and they make u go through freaking 10 mins to order food on the phone like wtf bro?

Great customer service helped me and great communication , I wouldn't mind coming back read more

Denny's is a Denny's? No, some good, some bad. Service here was lightning fast, food was good, people extremely friendly. On a road trip, did not want to drive anymore after checking into hotel. walked here and was not expecting much more than typical denny's. This one was waaaay above most. read more

This place needs to seriously care for what they do and treat every customer with respect I have been waiting for over 45 minutes and if I hadn't said anything I still be waiting with my family to be seated To make matters worse they didn't even gave us a clean table read more

Worst customer service! I came in and was greeted and seated right away. But my server Judith was the worst server. I ordered the lumberjack and she asked if I wanted sausage or bacon like I have to choose between the two in the picture it had both. And then I finished drinking my water and like 10 minutes later she ask if I wanted a refill I don't know where she was at for like 10 minutes. As a server you're suppose to keep checking up on your customer. But Judith only check up on us like once or twice the most and she has an attitude. So I received my food and the sausage was dry and terrible it actually looks like my dogs poop. I am never coming back to this Denny's I am going to norms from now on where the customer service is excellent and the food is better quality. read more

They have terrible service. I ordered the customizable slam. They took about 10 minutes that felt like forever to come back and order. When finally ordering, I placed my items as desired. This man mistook one of the items. I ordered 2 turkey bacon, 2 hash browns, and 2 pancakes. He replaced the pancakes with 2 strips of regular bacon. Why? I don't know you tell me. So then they come back and I'm like hey this is wrong and he's like "Oh" and then goes back. Then finally after 5 minutes comes back with the 2 pancakes after I'm done with the hash browns. Not enough hash browns on that plate by the way. They did not accommodate me by adding another pancake or anything for the wait/inconvenience. read more

To hell with this place. Sitting in parking lot right now. Walked in at 4:30 am with a co-worker to grab some breakfast. Stood at register waiting to be seated for 5 minute, then seated ourselves. Noticed one guy sitting at counter eating and another customer got up and put his own dirty plate in the bus boy tub and walk out. WTF? After another 10 minutes, guy eating at the counter gets up, throws his plate in the bin, and starts walking around behind the counter. Holy shit! He works here! Another 5 minutes passes and he finally comes over to the table to tell us we have to leave because there's no cook on duty. I said "Why the hell are you open then?! His response was "yes we are open, but there's no cook here". Then I asked "why he was eating a plate and the previous customer was eating a plate?" Response was the same..."there's no cook on duty". Fucking moron. Turn the goddamn "Open" sign off, turn the lights off, and lock the doors then. Wasting my time and pissing me off this early in the morning is never a good thing. Smells like goddamn sewer in the parking lot as well. Shithole! read more

This location remains my favorite. I've been a returning customer for over 10 years. I typically don't write reviews, but tonight my friends and I received spectacular service. Dina was so attentive and kind, so much so that we all pointed it out. I'll be back soon! Thank you Dina!:) read more

Worst Denny's ever! Sat down w no silverware took 10 min just get the attention of the waitress. She kept forgetting everything. The coffee, straws, sugar, and a mom and daughter walked out because their order was taking way to long. Only came here to get a quick bite before heading to Disneyland. read more

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If you're looking for good food with good customer service and management, run in the opposite direction of this establishment. It was our first time coming to this particular Denny's, and most definitely our last. It wasn't busy when we came and we had to wait over 10 mins just for our drink order. We had two shakes so I knew it would take some time, but from where I was sitting I saw them make them. They sat there for a long time when they could have brought them to our table. So after a few sips of our shakes, I found a little piece of plastic in the shake. Thinking nothing of it I continued drinking my shake when a HUGE piece of plastic landed on my tongue. Unhappy I showed my server and he took it to the manager. After about 10 mins of inspecting it, the manager came over and said "where was it." I told him my shake and he said "ah." Then began examining it in front of me. No apology. No concern. I told him we didn't want it anymore and to just take it off our tab. He then stomped away and threw the plastic in the garbage angry, then continued to stare us down with a death glare. Then the food came out. The pancakes were burnt, the caramelized onions were cremated, the sandwich was soggy...all around there was NOTHING good about our experience. How these people got jobs let along that MANAGER getting a management position is beyond belief. When it comes to this restaurant do yourself a favor, take a little drive and go to IHOP a mile away. read more

Worst service ever. Waitress wasn't attentive and she didn't come and ask if everything was ok. Food was super bad bacon way hard. Egg wasn't fresh and hash brown was so had and not the way i like. I recommend u don't come to this dennys location. read more

Food was great and it took about 10 minutes for all of our food to be ready. It was hot and delicious. Manuel was our server and he was AMAZING! We will be returning! read more

The food look reheated. The eggs weren't that fully cooked. Felt bad. Order chicken wings and they were salty and super hard. Won't go again. read more

very poor service, they gave us a booth that was dirty with tip and all took 20 minutes just to bring water and still forgot one. then they bring are coffee no creams no sugar the took to long to do that by then are coffee was not hot anymore i believe it was q manager Asian with broken tooth took are order but very not professional, im a server i know how to treat guests. she took i order never wrote it down and of course got it wrong.. the only one i saw working very hard was the Busser WILL NOT BE BACK read more

Our visit today was very pleasant since we walked in the door we were greeted by host Veronica with a smile and very hospitable, our waitress Rachel was great and friendly never did we have to ask fo anything she was on top of the game. They made a great beginning of our day. Thank you ladies!! read more

This is type of resturant we go get a quick bite with no high expectations. But boy yesterday visit was really Horrible. My boyfriend and I just want a dessert and talk. The waitress at first she was nice. They sat us next to this family of 4 the loudest chatter box family in the whole resturant. To make it worst the waitress comes over talks them about her daughter in Mexico and shows them pictures on her phones. Sorry management should have a talk with her. I guess Dennys employees get paid high dollars to sit the and socialize with customer for more then 10 minutes . I was so bother we took your drinks to go. BTW she got my Sundae flavors wrong. No more visits. read more

the worst experience I had in these restaurants the service offered by the waiter is too poor # 1 has no respect for customers # 2 is not courteous at all I have to be very friendly and courteous very important if you want the customer to return to the place alone Remember that the business is due to the customer without customers there is no business # 3 is very despotic he was asked a question how much time was it going to take to finish preparing the food when he already had more than 30 minutes waiting and he answered me that We are aware that it is not yet ready to wait if I want the food. I said sorry. and he answered you want your food or not. and I told him I just want to know more or less how much more I am going to wait and he said ask the cook. # 3 I asked him about his monbre and I told myself that you care, I told him what your monbre is and he said that he was not going to tell me ... I just want the manager to know what kind of employees he has and thanks to that type of behavior they win That the clients do not return really to give them more training in customer service remember that they are the presentation of the business and how they treat the client reflects the type of business and importance that the manager has to the business. the employee's name is "OLO A. ". so it appeared on the receipt. And thanks to the management if they put importance to the comment if it really serves as a manager. or in charged of the business. read more

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Great service great food on point they got a great team and great customer service I Highly recommend Denny's with the team. Thank you guys for a great breakfast and service And especially to Armando. read more

It's ok. been to this location twice idk if it's the acoustics in here, but it's kinda noisy. always a crying baby seems like. steak and eggs are decent/good. coffee is below average. i feel like if the coffee was better I'd give this 4 stars. Last time i had regular coffee, this time cold brew. eh. not impressed. C'mon Denny's step up your coffee game! you're a diner! Hope to see that change in the future. read more

It is a Denny's restaurant, but guess what this is one of the better restaurant in the area. I do not know if that is saying the other restaurant are that much worse, or this Denny's is much better. I was seated very fast here, as soon as I was able to sit down, the waitress asked what I would like to order for a drink, I said Ice Tea, within a few minutes later the drinks where at my table as I was able to finally sit and relax from a long day. The waiter was friendly and asked if I was ready to order, of course not so she gave me sometime to figure out what I wanted. Within five minute she returned to refill my drink and make sure it had plenty of ice too, plus take my order for food. We did not have to wait long before the food was at the table and I was enjoying a good quality hot food. So if you are looking for a place that will give good service, hot food and the drink on time, plus do everything right just liked you ask, then you need to come to this Denny's. If you are staying at the Best Western Hotel right behind this location, they will also give you a 10% discount when you show your room key, plus/plus. read more

I lile dennys because they are a sit in place that has good peices. But i have been to this one a few times and about 3 out of 4 times the silverware have been dirty.... Other then that everything is nice and the staff are kind and helpful read more

I found a piece of bone in my mashed potatoes. Almost broke my tooth. After i told to manager i was given discount 15%. Be careful!

We arrived quite early as we were on a road-trip (6AM) and there was one other person in the store. We ordered very simple traditional breakfast items so we could get moving again. It took an unusually long time to receive our food, it was cold, prepared poorly and not at all as we requested. My expectations of Denny's is not real high BUT that said, this may have been, no it definitely was, the worst experience I've ever had a a Denny's by a long shot! read more

Did a doordash from here for the ghost kitchen being ran under the name "melt down" literally no meat inside my sandwich and had one simple instruction of no pickles. They still f*ck it up. It's 11pm on a Sunday night your not busy it's not that hard to get something simple right. Trashy restaurant in a trashy location what can I expect read more

Came here to eat with my husband food is horrible the t bone steak looked like it was sitting there for the longest time..so nasty and chewy....pancakes are not great.. FOOD ISNT GREAT HERE!!! The customer service was ok..... food is nasty though read more

Dennys, what can you say? You'll either get a horrible experience or an ok experience, never a SUPERB quality of service, well, in my experiences that is. This specific wasn't bad at all. The food came out in a timely manner and our server was friendly and checked on us quite often. I give 3 stars because the service wasn't bad. I ONLY gave 3 stars because its Denny's. I mean, come on, its DENNYS read more

Good place to the limit. We had dinner and breakfast. Good food but waiter was little rude.

Had breakfast this morning with some coworkers. Order the BYO slam. Upon leaving I notice a sign behind the cash register to the right by some other tables showing my same breakfast for $5.99 I ask my server hey that's the same breakfast I had why is mine $8.49. He was like oh you have to say something when you order. I was like WHAT? Why didn't you mention it? He was like I don't know talk to my manager. Manager was at the register and I said hey what's with this new deal that's exactly what I ordered but my server charged me $8.49 he said yeah you have to say something. I said. I didn't know about it he said well it's too late it's already in the system I said can I speak to the manager he said I am the manager I was like really so you're not gonna help me out nope so just to let you know Dennys doesn't care about their guests. read more

Like many others have said, it's a Denny's. But this one IMO is the best one in the area. I'm not a late night diner, but this Denny's has become our go to location when we are in a "breakfast for dinner" mood. We also enjoy the Tuesday and Sunday kids eat free promo they offer from time to time. The service and food is always consistent and good. The staff keeps the restaurant clean and are never far away if you need anything. read more

After a long day of work my wife are sometimes to tired to cook & this Denny's has away done us right for years.. But sometings have changed, they've remodeled & have new people working. I'm sorry to say it's just not the same.. from the food to the service it falls short in quality now.. I'm hoping that they can get back on track & make those nice fluffy eggs again and generous portion of hash browns. My the last meal wasn't so good over cooked eggs stale toast & the smallest hash browns I'd have ever seen.. please get your act together Denny's read more

I called 2 hours in advanced and scheduled an order to be picked up at a certain time. By the time I got there, they lost my order. It was never recorded. I had to waste my time re-ordering it again and waiting around. What's the point of order ahead if I have to wait again for an order? I was pissed. I've never had an order lost before. Never. read more