Entered a raffle at this location went to answer call and they hung up. Called 5 seconds after they…read morecalled me and said they never called but here's proof? Claimed they didn't call but I guess phone called itself?said other location probably called but how would they use their number? ** proof they were still making calls after time frame owner is stating Update you guys owner just called with threats so I guess don't leave bad reviews or he will call threatening to get ghetto I am not part of no scam crew it's not that deep it's shoes I got a call from you guys your number I'll send you my statement showing you guys called me I didn't photoshop anything Sucks you've been getting targeted by these scammers but legit I got a call and just was following up Super unprofessional to call though and make threats though.

This place smells like men's cologne very strong. They have a very nice selection of shoes and…read moreclothes. The service is kind of bad. Seems like the doors are always locked. Maybe because it's in a bad area I understand.

Socks. That's the…read moreonly reason I came through here. But there have been multiple visits before, although it's been a minute since. Someone had Jordan socks on their wish list. Admitting, I am one of those who'd rather go online than go to a store to score stuff. But this is one of those rare occasions when online offers were priced completely ridiculous. Then I remembered this spot and remembered finding bargain buys for MJ stuff. Checked out their hours via Yelp and TADAH! Found myself in their store in no time. Parking is no issue - I found out right up front. It almost felt VIP. [Insert chuckle here.] They've done a little upgrade. The store looks a bit chicer and more modern. Tons of merchandise like the last visit. I got distracted for a few minutes (so many cool shoes!) but remained focused: I was here for socks and socks only! They had a bin of socks which I went through but couldn't find the specific ones I need. So, I asked a worker if they had any others. He guided me to a wall next to the cashier and BOOM: there they were, those specific ones I needed to get! And another great surprise: they were cheaper than anything I found online! (We're talking about at least 30% cheaper!) I walked around and found a lot of cool merchandise. Walked through the back and was told of the table with all items "on sale for 40% off." I found a couple of shoes, but even at 40%, it was still a little over my budget. They were so dang cool, though, I WANNNEETTT!!! They always come through at anytime I need anything Michael Jordan. So glad to know they still stand and hope they stick around for a loooong time!

Amazing customer service and easy to talk to too! Definitely recommend shopping here!!!…read more Thank you Jorge amazing service

Had a great experience on my visit Krystal was very helpful and answered all questions I had .read more

Daisy was very nice and respectful. She helped me with some boots very nicely and she nice to my…read morebrother helping him find clothes

Good sized store branch. I came here on the hunt for some more shorts because I previously bought…read moreone from Shoe Palace before. I like how organized the merchandise is because I found the shorts I wanted and for a really good reasonable price. The lighting is really good and bright and plenty of staff. I got checked up on by a lady staff if I needed any help. Pretty satisfied by my shopping experience here. Definitely a great spot for sportswear clothing.

Staff very unprofessional, I don't think they should be cussing and using profanity while there are…read moreguest present. I wish I would have seen the name of the young man, but it's very unprofessional.

Always on point with the fits ! Great customer service always , has a great selection of hoodies…read moreand reasonable prices, see you soon!

Great store with huge selection. Very clean too ! I was…read moregreeted by the owner himself, super polite and patient. Showed me everything i was looking for around his big store. Theres so much to choose from & definitely the best prices i've seen in the area. Thank you for all the fresh gear! Will definitely be returning..

Best place to get clothes at reasonable price the people are very professional and kindread more

Went in hunting for California print tees and accidentally found the mothership of affordable…read moreclothing. This T-shirt Warehouse has everything... neon work shirts bright enough to direct traffic, medical scrubs, school uniforms, Dickies gear, and racks on racks of tees. The prices were so good we started grabbing shirts like we were contestants on a supermarket sweep. Ended up leaving with a stack of California print shirts without financially ruining ourselves. Definitely worth stopping by if you're in the area and want solid T-shirts without the Nordstrom price tag!!

They act like they chill but they really not they prices are crazy and if ima compare (cool kicks)…read morewaaay better SHOP AT "COOL KICKS" only. They staff be lowkey under breathing while in front of customers.

First of all I want to let everyone know that this review is from someone who only shops here on…read moreoccasion and doesn't do consignment. I have tried to sell a few bricks here but they were really honest with me and told me to try my luck on offer up because I was not gonna get a good offer lol. I'm just glad to have a local sneaker shop in Long Beach. This is one of few places I can see hype sneakers in person and try them on before buying. Anyways here's a few tips. 1-take cash. Trust me it's better for you and the business. 2-parking consists of a few feet of green 30 minute curb space directly in front of the shop but you can also park in the Bank of America lot right next to the shop if your not gonna be long. 3-if they lowball you, they got bills to pay. They need to make money. Understand that. Resell ain't retail. Business is business. 4- if you are gonna try the shoes on don't crease them until you purchase

I went to Nike to return a pair of T90 shoes I accidentally got in the wrong size. I ordered an 8,…read morebut honestly should've gone with an 8.5. There was a minor complication because they shipped my shoes without a receipt, but thankfully the young lady, Susie, was super helpful. Another gentleman stepped in too, and together they made the return process super easy. I ended up getting a completely different pair of shoes, these two pink/fuchsia sneakers that were absolutely adorable. Something about the two toe, sneaker was just super cool to me, and they were extremely comfortable. Definitely the better buy, to me. The store was really clean, really organized, and the customer service was a 10 out of 10. Definitely recommend.

I wish I had better things to say. The few times we've been in this store the customer service has…read morereally been off. This is a beautifully designed store with a good selection of products but the staff doesn't seem all that interested in providing customers with a good experience. The first time we came in to buy shoes we had to actively search for someone to help us. While they were friendly and responsive to our requests to try on shoes the person seemed a bit distracted and not that knowledgeable about the products. The second time we were there, we had a problem with the shoes we bought on our first visit and were looking for a solution. The shoes were about four months old and the inside of the heel had collapsed. We wanted to just exchange them for a new pair since it had been such a short time since the original purchase. The person at the counter was dismissive. When I explained the problem with the product she did not acknowledge the defect even though it was quite easy to see. She explained that the in-store exchange/return policy was 60 days I asked if they might be able to help me online or at their customer service phone number and she said she didn't know but that I should leave and Google it. Not a great experience. I sat down inside the store and called customer service and connected with the nicest, most helpful customer service person ever who immediately did her best to understand the issue with the shoes and let me know she would do everything she could to help me. Since the product failed, we were well within the time limit to return the shoes for a full refund. The return window is much longer online or on the phone. She also made me aware that the original product we purchased was now on sale so she helped me return the defective product and then helped me purchase a replacement at the new sale price. It could not have been a more perfect experience. I would recommend trying products on in the store and then buying online or over the phone. The customer service in the store doesn't make shopping there worthwhile unless you don't want to wait for the shoes to be shipped to you. Love all the Nike styles just would like a better in-store experience.