I have always received excellent customer service from Robert both in person and on the phone. I…read morehave been using this location for years and have never had any issues with them.

Nice clean facility. I felt important to them whenever I walked onnto the property. Rented for over…read morea year and never had a problem except for a gate problem. They fixed it immegiately and were vere apologetic. I would remomend to anyone.

Best is the perfect name for this storage facility. Great staff and accommodations for all my…read morestorage needs. Every team member I interacted with whether only by phone to in person were all professional and courteous. I am very satisfied with Best Storage and shall remain a loyal client of theirs.

Raised the price of unit. Screwed me over when trying to cancel the unit. I told the manager I had…read moreto leave 2 items behind. They could charge me for removal. No response. I see a late fee for the unit and now I am locked out of unit. All this after using them for YEARS. What a joke will never use them again

wonderful people always friendly very safe storage. lots of free boxes and dumpsters close by.read more

Beat Storage on Dowling has renewed my faith in my fellow man. We were having an issue with our…read morestored vehicle. It had been towed to an auto shop where a bill was starting to add up. to be brief I'll say that Tiffany and Davin 0f Best Storage discovered a glitch on their end. They could not have been more responsive and eager to reconcile the issue. They totally took care of us. They could not have been more pleasant and accommodating. I will rest easy storing my vehicle at Best Storage knowing how caring and professional the management is.

Really nice, super clean. Good hours! Good location. Writing…read moremore words, blah blah blah

I have used 3 storage units here when we were building our new home. We're down to one small 5' x…read more10' It's got temperature control as it's indoors. We're selling the items out of it as it doesn't work in the new modern house. The place is clean, has many available dolly's/carts to move in items and/or move out items. Units are nice. They also take a credit card and auto bill monthly. NOTE: Having rented storage units all over the country there are 2 things I don't like about storage units in general. 1). The lighting inside the units always sucks. Never lighting in the unit. With LED these days being so inexpensive add some lighting that's motion activated. 2.) Accessibility some locations limit your access time. You say can't get in after like 8:00 PM - Why? It's locked, it's pin accessed - they have security cameras, so why?

Im a life long alaskan. I switched from A1 storage not secure and full of suit from asng. I…read moreswitched to Arctic debar as was brand new. I have a 40ft paved infront of office. With brand new Stealth Cargo hauler. And a classic very clean. Or it was.. BMW 325 xi. I secured with brand new car cover closing in the doors and securing with a rope underneath. Theres no way it could blow off. And cameras are directly above. I just recieved notice 2 people broke in to yard or climbed fence and were going through all vehicals that were unlocked. And to come and look. I called atendent. And he said ive worked here 1 year and ive never seen a car cover on your car and its terably dirty. So now being out of state for the whole time. I gave to fly to alaska.make a claim and remove my vehicles . The owner said they are aware that people rent small units just to steal from the inside. Be forwarned.. and he said Anchorage is terable for theft. That is why I choose to use what was to be the most secure facility in Anchorage. So not true. This is terable and putts sever stress on me as well now I can only imagine what my car looks like now. And my belongings under my Cargo hauler may have been taken as well. ​

This is a good location for anyone that lives on base or the east side/mountain view area. The…read morefact that the storage is in a climate controlled facility is great. They have carts for use (if you can find them in the labyrinth of hallways). The facility itself is very clean, however, they do have some sort of rodents due to customers storing perishable food items and they have done what they can with setting bait traps to deter these critters. I would not blame this on the facility but the unresponsive gross hoarders who choose to store and keep anything they can. This place has great rates and specials including a 15% military discount! I would make sure you have renters insurance as the roof leaks in many areas, I'm really hoping they are going to resolve this issue soon. When your inside and walking around its infesting to see how big a bowling alley is or was. Humongous!!!