Clean, 24/7 security, online check in, and affordable rates. Owners are kind. Highly recommendread more

From the owner: With easy, convenient access to the Glenn Highway this storage lot is ready to store your RV/Boat,…read moreetc. within a gated, lighted yard that is monitored by cameras. It has 24/7 access through an electronic gate that is opened using a unique pin number so you can grab your toy and go!

Nice and heated storage units! 10/10 would recommend to others! Outstanding customer service !…read moreGreat price

Better than competitive price, and tight security. The only downside would be the security, as only…read moreday access is available. Older buildings but clean, rodent free, and clean.

I've been renting here for about two years now. It's been an average experience that just dropped…read moreto poor. Going back a little, I called in my usual monthly payment back in October. After finalizing my October payment, I asked the man about the deadline for my next payment. He said I was 'good until December'. I asked him about November, and he said I made enough payments to cover November, so I was 'good until December'. But now I'm confused because I'm here calling in my payment for December as per what the man said in October, but this other guy's talking to me about a $70 late fee. $20 for the first few days then another $50 after. Apparently they sent two letters, but the first letter must've gotten lost in the mail as I never got it. However, I got the second letter today saying I owe for November, and that the late fee was $70 and if I didn't pay immediately, they would move forward with 'remedies available to them'. I asked the staff member if I could speak to his manager, but apparently the manager doesn't usually hang around on site. How convenient. This is the first time I've been this late on a payment, and it's because of bad information that their staff member gave me. Instead of correcting their mistake, they're expecting me to pay for their staff members' incompetence and holding my property until I pay for their mistake. The staff member on the phone was quick to point out it wasn't him, but another staff member. It's really disgusting how they don't hold any kind of accountability for the errors of their staff members, and still expect customers to pay for THEIR mistakes. I'm cringing to think how quick he distanced himself from his co-worker, trying to cover his own @$$. He kept bringing up some other lady who didn't want to pay her storage, as if trying to equate me to her. So I cut his @$$ off and told him "I don't know who she is, and she's got nothing to do with me. I'm calling about my situation and the fact that your staff member put me in this predicament with no manager for me to speak to". Now I'm thinking to just get my property out of there and move over to the new U-Haul storage facility right around the corner. I don't care if they cost a little more. These guys boast being 'affordable', but after two years with them I'm not impressed. Especially when it would snow in, and I can't even drive to the back to my storage unit. They have low rates but you get what you pay for so caveat emptor. My suggestion, avoid these clowns.

They seem to keep the place nice and free of trash and water. Access is 24 hours 7 days a week.read more

I don't have much experience with any other storage places but these folks at this Publix are TOP…read moreNOTCH!!! Chas and Tony provide the most amazing customer service. The units are clean, heated, and many are indoor. The sight is very secure, with cameras and alarms on all the units and areas. If you have storage needs check this place out!!

Excellent customer service; competitive prices; good location & security; highly recommend!read more

Really nice, super clean. Good hours! Good location. Writing…read moremore words, blah blah blah

I have used 3 storage units here when we were building our new home. We're down to one small 5' x…read more10' It's got temperature control as it's indoors. We're selling the items out of it as it doesn't work in the new modern house. The place is clean, has many available dolly's/carts to move in items and/or move out items. Units are nice. They also take a credit card and auto bill monthly. NOTE: Having rented storage units all over the country there are 2 things I don't like about storage units in general. 1). The lighting inside the units always sucks. Never lighting in the unit. With LED these days being so inexpensive add some lighting that's motion activated. 2.) Accessibility some locations limit your access time. You say can't get in after like 8:00 PM - Why? It's locked, it's pin accessed - they have security cameras, so why?

I had to use their storage unit due to the military sending me off. Mr. Valentine is a superb…read moremanager! He provides great customer service, trust, and great communication. The storage security is top notch, but it wouldn't be a great choice without Mr. Valentine! Thank you and your team!

After calling a few storage places in town I was so happy to find Eagle Eye. Arty showed me around,…read moreboth the outside storage access and indoor to get an idea of what accessibility would look like. I love that all of the units are on one level--taking an elevator up and down is the last thing I want to do when moving all my stuff! The area is well gated, you can tell there are video cams everywhere, and it is well lit. Valentin set me up on moving day with the free moving van you can rent for 4 hours and I was so grateful how easy it was and that I didn't have to go to another place to rent a truck, etc. You also don't have to worry about a security deposit as long as you leave your card on file. They really have thought of everything here, even a well placed and very clean porta-potty is outside! We will recommend Eagle Eye to anyone in town who needs storage from now on!

Saw the poor reviews so I called to ask if they had any trucks to rent today. Was put on hold and…read moreafter 11 mins, I hug up. In that same time, I downloaded the Ap and found that there are no trucks available, but what the hell?? Leaves someone on hold for 11 mins, very poor customer service.

Rental was parked overnight at the facility as there was no place safe to leave it. I didn't turn…read moreit in on the APP. I didn't leave/drop the key. I had until 1 p.m. to turn the rental back in. We may have needed it again the next day. Hectic circumstances with death of family member, difficulty getting in and out of the truck (disabled), trying to drive it on snow and ice, etc on top of moving an entire apartment in 6 hours...well it just doesn't help when you get charged a key cut fee of $50.00 when no key was cut and the key I had was returned well before 1:00 p.m. when the rental was due back. No one called to ask. Can't get through to customer service, no voicemail and no working APP. Refusing to refund me. I accepted the fuel fee. The other fees driving a $29.99 rental to $144.00 but the key cut fee is a scam. I can maybe understand the initial charge as a misunderstanding but they didn't cut a replacement key and got the original key back before 1:00 so truck was available for re-rent. Be careful on the website while booking as the additional moving items like dolly and furniture pads are preloaded for selection and its easy to unintentionally reserve those items and be charged with them because you don't receive anything with charges until you pick up the rental not realizing these items are in the back. Also, they didn't tell me I was charged a key fee when I came in to return the key. Rent with caution if you care about getting ripped off. Never renting from Uhaul again.

We began renting storage units here 12 years ago, believing this property provided the highest…read moredegree of security for our valuable possessions. Recently within 24 hours after visiting our unit, manager Dontea alerted us that our padlock was locked with the shackle OUTSIDE the latch hole. How did she discover this? On the daily walk-through, where anything out of order is noted. If security is your highest priority, you'll want to rent with Southside Storage.

Great experience and great location. Highest quality storage facility - class A all the way! All…read moreunits are indoors and heated, and the first-floor garage-style doors plus elevators. Price is fair - you pay for what you get. On-site management, lots of security, cameras and access controls to keep my items secure. Would definitely recommend.