I've been renting here for about two years now. It's been an average experience that just dropped…read moreto poor. Going back a little, I called in my usual monthly payment back in October. After finalizing my October payment, I asked the man about the deadline for my next payment. He said I was 'good until December'. I asked him about November, and he said I made enough payments to cover November, so I was 'good until December'. But now I'm confused because I'm here calling in my payment for December as per what the man said in October, but this other guy's talking to me about a $70 late fee. $20 for the first few days then another $50 after. Apparently they sent two letters, but the first letter must've gotten lost in the mail as I never got it. However, I got the second letter today saying I owe for November, and that the late fee was $70 and if I didn't pay immediately, they would move forward with 'remedies available to them'. I asked the staff member if I could speak to his manager, but apparently the manager doesn't usually hang around on site. How convenient. This is the first time I've been this late on a payment, and it's because of bad information that their staff member gave me. Instead of correcting their mistake, they're expecting me to pay for their staff members' incompetence and holding my property until I pay for their mistake. The staff member on the phone was quick to point out it wasn't him, but another staff member. It's really disgusting how they don't hold any kind of accountability for the errors of their staff members, and still expect customers to pay for THEIR mistakes. I'm cringing to think how quick he distanced himself from his co-worker, trying to cover his own @$$. He kept bringing up some other lady who didn't want to pay her storage, as if trying to equate me to her. So I cut his @$$ off and told him "I don't know who she is, and she's got nothing to do with me. I'm calling about my situation and the fact that your staff member put me in this predicament with no manager for me to speak to". Now I'm thinking to just get my property out of there and move over to the new U-Haul storage facility right around the corner. I don't care if they cost a little more. These guys boast being 'affordable', but after two years with them I'm not impressed. Especially when it would snow in, and I can't even drive to the back to my storage unit. They have low rates but you get what you pay for so caveat emptor. My suggestion, avoid these clowns.

They seem to keep the place nice and free of trash and water. Access is 24 hours 7 days a week.read more

So, I needed to store a boat, snowmachines and a wheeler. Short notice, only for a month (which…read moreturned into 2 months). Michelle and Dave were great. They set me up with exactly what I needed. Then when my needs changed, they helped me make it work. Competitive rates 24 hour access Customer Service 2nd to none. I had a great experience, and will return for my future storage needs. Sean B

This place is great. I've stored belongings here off and on for about four years and I would…read morerecommend it to anyone. Gene is a standup guy and an even better property manager. I will be recommending this place to anyone looking for storage!

Clean, 24/7 security, online check in, and affordable rates. Owners are kind. Highly recommendread more

C J always goes the extra mile to make sure we get a storage space when we need it. He's always…read morevery responsive to any concerns we have. Great place to store your RV or boat!

Great place to store your vehicle! CJ is very helpful and accommodating. Highly recommend!!read more

I was happy to be able to recycle old power tools as well as the usual batteries and bulbs. Paptea…read morewas knowledgeable and could not have been kinder. I'll be back! Thanks for the good service Susan E.

I used the Yelp App to locate a place to recycle a 65" Flat Screen Samsung TV that had quit. I did…read morenot want to just throw it in the landfill. The App sent out two requests under the projects program for responses. Within 24 hours I received two excellent responses that fit my needs. The first was a local nonprofit recycling center with 6 miles. The other was Total Reclaim. Total Reclaim operates a recycling business that accepts on site delivery of recycling products including TV's and other electronics. I consulted their website for details and location and they were 50 miles away. They also have a pickup service in their local area but only rarely in my area. They do charge fees for their services. I choose the local facility because of closeness and smaller fees. It cost me just $7 to recycle the 100 pound TV. I encourage people to use the services of Total Recall when needed. The Anchorage Landfill operates a limited recycling program at the main landfill in Eagle River. It accepts glass which the MatSu Borough Landfill will not. They also accept hazardous materials but I am unsure about electronics. Check the websites for ALL locations to get details and costs concerning their individual operations. I encourage everyone to use the recycling programs to reduce waste, contamination and pollution.

Really nice, super clean. Good hours! Good location. Writing…read moremore words, blah blah blah

I have used 3 storage units here when we were building our new home. We're down to one small 5' x…read more10' It's got temperature control as it's indoors. We're selling the items out of it as it doesn't work in the new modern house. The place is clean, has many available dolly's/carts to move in items and/or move out items. Units are nice. They also take a credit card and auto bill monthly. NOTE: Having rented storage units all over the country there are 2 things I don't like about storage units in general. 1). The lighting inside the units always sucks. Never lighting in the unit. With LED these days being so inexpensive add some lighting that's motion activated. 2.) Accessibility some locations limit your access time. You say can't get in after like 8:00 PM - Why? It's locked, it's pin accessed - they have security cameras, so why?

I had to use their storage unit due to the military sending me off. Mr. Valentine is a superb…read moremanager! He provides great customer service, trust, and great communication. The storage security is top notch, but it wouldn't be a great choice without Mr. Valentine! Thank you and your team!

After calling a few storage places in town I was so happy to find Eagle Eye. Arty showed me around,…read moreboth the outside storage access and indoor to get an idea of what accessibility would look like. I love that all of the units are on one level--taking an elevator up and down is the last thing I want to do when moving all my stuff! The area is well gated, you can tell there are video cams everywhere, and it is well lit. Valentin set me up on moving day with the free moving van you can rent for 4 hours and I was so grateful how easy it was and that I didn't have to go to another place to rent a truck, etc. You also don't have to worry about a security deposit as long as you leave your card on file. They really have thought of everything here, even a well placed and very clean porta-potty is outside! We will recommend Eagle Eye to anyone in town who needs storage from now on!