wonderful people always friendly very safe storage. lots of free boxes and dumpsters close by.read more

Beat Storage on Dowling has renewed my faith in my fellow man. We were having an issue with our…read morestored vehicle. It had been towed to an auto shop where a bill was starting to add up. to be brief I'll say that Tiffany and Davin 0f Best Storage discovered a glitch on their end. They could not have been more responsive and eager to reconcile the issue. They totally took care of us. They could not have been more pleasant and accommodating. I will rest easy storing my vehicle at Best Storage knowing how caring and professional the management is.

Best is the perfect name for this storage facility. Great staff and accommodations for all my…read morestorage needs. Every team member I interacted with whether only by phone to in person were all professional and courteous. I am very satisfied with Best Storage and shall remain a loyal client of theirs.

Raised the price of unit. Screwed me over when trying to cancel the unit. I told the manager I had…read moreto leave 2 items behind. They could charge me for removal. No response. I see a late fee for the unit and now I am locked out of unit. All this after using them for YEARS. What a joke will never use them again

Nice and heated storage units! 10/10 would recommend to others! Outstanding customer service !…read moreGreat price

Better than competitive price, and tight security. The only downside would be the security, as only…read moreday access is available. Older buildings but clean, rodent free, and clean.

We've been using Best Storage for 4-5 months and it has been sufficient…read more Recently, I entered the facility to retrieve something out of a vehicle we store there right after dark. As I was unloading my property I look up completely startled, there was a man walking towards me head low, hands in pocket not communicating with me etc. I called out to him and slowly responded to identify himself as security when he was less than 2 feet away from me. This might not be alarming to others, but it was dark out, some strange man walking towards me, and we have NEVER been approached there before by security/front desk. He wanted to check my ID. I can appreciate that they were ensuring someone was not stealing property, but if this is a new routine to do, send an email or stop us at the gate. If I had a weapon on me, I would have pulled it out. A golf cart, 4 wheeler, etc would be MUCH appreciated for that giant property to know someone associated with it is approaching you.

From the owner: At Best Storage, we believe that you should have a safe, convenient place to store your belongings…read more Our units are affordably priced, and our staff is here to provide you with exceptional customer service. We want your experience with us to be memorable and great.

Nothing but praise for Royal Alaskan Movers - great staff from top to bottom. Everybody was…read morewonderful. Highly recommended.

Best Moving Company I have ever used and I have traveled all over the world. I give them my highest…read morerecommendation. Their staff are responsive, professional and very knowledgeable. GdR

Beware of unauthorized fees and rude management! Check your contract!…read more When I returned my rental, I was hit with a surprise $10 charge ($5 for a dolly, $5 for furniture padding) because the plastic tags on the pre-staged equipment in the truck were broken. Neither of these items--nor any fees for breaking a seal--were anywhere in my signed rental contract. When I brought this up, the location manager was incredibly rude, dismissive, and refused to help, claiming it was just "company policy." However, internal policy does not override a signed legal contract. Thankfully, the corporate live chat team was very kind, helpful, and professional. They escalated the issue immediately and opened formal dispute. Because the fees were completely uncontracted, they issued a refund for those uncontracted charges. Check your final receipts closely here. If the local manager tries to bully you into paying for items missing from your paperwork, bypass them completely and demand a corporate dispute file number through Uhaul Live Chat online. Thank goodness for Uhaul Live Chat support!

They purposely take the phone off the hook and do not answer the phone they sent it to central…read morereservations who can do nothing about your uBox that's at their facility. Staff could care less. I've had product stored there for four years and call once every 6 to 8 months and this happens every time. It's like management trains them on how to take the phone off the hook so they don't have to do anything. Pretty sad

Excellent customer service, good rates, and convenient location for members of the armed forces. I…read moreespecially enjoyed the thorough explanation of the lease and the creepily dark hallways inside the buildings added a palpable feeling of imminent doom to my experience. I look forward to using the freight elevator multiple times in the same day to save my old and achy knees from having to trudge up and down steps carrying somebody else's precious goods and memories. Welcome to Storage Star. We love you.

Im a life long alaskan. I switched from A1 storage not secure and full of suit from asng. I…read moreswitched to Arctic debar as was brand new. I have a 40ft paved infront of office. With brand new Stealth Cargo hauler. And a classic very clean. Or it was.. BMW 325 xi. I secured with brand new car cover closing in the doors and securing with a rope underneath. Theres no way it could blow off. And cameras are directly above. I just recieved notice 2 people broke in to yard or climbed fence and were going through all vehicals that were unlocked. And to come and look. I called atendent. And he said ive worked here 1 year and ive never seen a car cover on your car and its terably dirty. So now being out of state for the whole time. I gave to fly to alaska.make a claim and remove my vehicles . The owner said they are aware that people rent small units just to steal from the inside. Be forwarned.. and he said Anchorage is terable for theft. That is why I choose to use what was to be the most secure facility in Anchorage. So not true. This is terable and putts sever stress on me as well now I can only imagine what my car looks like now. And my belongings under my Cargo hauler may have been taken as well. ​

This is a good location for anyone that lives on base or the east side/mountain view area. The…read morefact that the storage is in a climate controlled facility is great. They have carts for use (if you can find them in the labyrinth of hallways). The facility itself is very clean, however, they do have some sort of rodents due to customers storing perishable food items and they have done what they can with setting bait traps to deter these critters. I would not blame this on the facility but the unresponsive gross hoarders who choose to store and keep anything they can. This place has great rates and specials including a 15% military discount! I would make sure you have renters insurance as the roof leaks in many areas, I'm really hoping they are going to resolve this issue soon. When your inside and walking around its infesting to see how big a bowling alley is or was. Humongous!!!