Rental was parked overnight at the facility as there was no place safe to leave it. I didn't turn…read moreit in on the APP. I didn't leave/drop the key. I had until 1 p.m. to turn the rental back in. We may have needed it again the next day. Hectic circumstances with death of family member, difficulty getting in and out of the truck (disabled), trying to drive it on snow and ice, etc on top of moving an entire apartment in 6 hours...well it just doesn't help when you get charged a key cut fee of $50.00 when no key was cut and the key I had was returned well before 1:00 p.m. when the rental was due back. No one called to ask. Can't get through to customer service, no voicemail and no working APP. Refusing to refund me. I accepted the fuel fee. The other fees driving a $29.99 rental to $144.00 but the key cut fee is a scam. I can maybe understand the initial charge as a misunderstanding but they didn't cut a replacement key and got the original key back before 1:00 so truck was available for re-rent. Be careful on the website while booking as the additional moving items like dolly and furniture pads are preloaded for selection and its easy to unintentionally reserve those items and be charged with them because you don't receive anything with charges until you pick up the rental not realizing these items are in the back. Also, they didn't tell me I was charged a key fee when I came in to return the key. Rent with caution if you care about getting ripped off. Never renting from Uhaul again.

Saw the poor reviews so I called to ask if they had any trucks to rent today. Was put on hold and…read moreafter 11 mins, I hug up. In that same time, I downloaded the Ap and found that there are no trucks available, but what the hell?? Leaves someone on hold for 11 mins, very poor customer service.

We used U-Pack to move our family from Anchorage, Alaska to Eugene, Oregon. We were trying to find…read morean economical way to make a very expensive move reasonable. After researching our options, we decided the U-Pack was the way to go, and I'm really glad we did. Customer service was incredible, everyone was so friendly and helpful, answering my questions patiently. Goods arrived in great condition, and the only things that were damaged were because we didn't pack them carefully enough. We can definitely tell that some jostling happened, but that's to be expected. They came in under budget, which seems like it almost never happens. I have nothing but great things to say about them. They dropped off the container when they said they would, and picked it up promptly when we were finished. They found a creative way to park the container safely in our driveway in Anchorage despite the 100 inches of snow that has fallen this year. Our things arrived within the promised timeframe, and in fact they arrived early. Overall, our move was a real hassle, but it had nothing to do with U-Pack and everything to do with the fact that we are three pack rats who lived in Alaska for 25 years and collected far too much stuff.

Great service and containers arrived earlier than expected. Used the company to transport my items…read moreto Alaska last year and again to transport to Los Angeles this month. Both times the was a wonderful experience. The drivers were courteous and professional. I will use their service if it is ever an option.

This review is for the recently built U-Haul "Drive-in Storage Center," on Dimond Blvd…read more It's pretty Snazzy! Something to be experienced for sure. You park in a garage and get to unload/load your goodies in warmth. They have a spot for unwanted items. Many items we left were taken immediately, people seem to be grateful. 5x10 units run about $169/month. Their largest unit is a 10x10, but beware, some of the 10x10 doors are small...which for us, defeated the purpose of renting a unit that large. This U-Haul location has multiple levels with elevators and carts available to use. All workers encountered were helpful and hardworking. The place was always being cleaned and looked after. Cameras everywhere.

We rent a truck for our Dog Show setup 2 times a year. U-HAUL texted me saying there was a problem…read morewith my pickup time at the Old Seward location that was not possible. I asked them to check around and find me another truck. We have the Service HS student Football Team load and unload our Dog Show equipment. I made the reservation 2 mos in advance and can't let them down. Customer Service went to work and found a 26' truck here. I actually like the fact they are a new 8 month new U-Haul facility in town with newer trucks. New arrangements made, I was happy and it was ready for my pickup the next day when they switched my reservation to here from Old Seward. I actually liked their location better. The Dog Show and Football Team's loading and unloading went off on time and without a hitch thanks to U-Hauls Customer Service.

These guys really came through for me when covid made everybody in the city buy plastic sheets at…read morethe same time. They had it done when they said. Every sheet was exactly the size I ordered. Edges were deburred and it was all free of scratches. And then they even delivered it all for half the price of a uhaul! A couple years before that they patched the 45 gallon tank of a john deere pull behind turf sprayer. I've put a few thousand gallons through it since then so the repair has definitely lasted and they saved me several hundred dollars and the wait time to get a new one shipped up. I would not hesitate to call them first for all my plastic needs.

I can work in wood, but steel and plastic are out of my skill range. We're cruising sailors and…read morehave a lot of opportunity to use weather-proof plastic on many projects. I've used Image for five years on a variety of projects ranging from the complex to the simple and all have been completed superbly. Their scrap plastic bin has also supplied me with a limitless amounts of plastic for projects that were simple enough for me to complete unaided. Great prices and friendly people and I recommend them.

This is just the go to for self moving. I've used them in moving around town in Charleston, SC to…read moremoving to from SC to Virginia, then to Maryland, back to South Carolina, then to Jacksonville, Florida then after we shipped everything to Alaska a couple times moving from our condo to a rental while building our house ... U-Haul is always there for us. Garment boxes, packing boxes, lamp boxes, packing tape and bubble pack, hand trucks and blankets they literally have everything you need. Rented pull behind trailers to their largest truck and every size in between. A couple times when they've run out of the size truck you want, they give you an alternate usually bigger for the same price. So you get reliable self-moving at a reasonable price and great service.

What fantastic service from the time I called for scheduling…read moreto moving a heavy treadmill upstairs. Not one ding or scratch on my walls. They fast and pros!

Outstanding service from the first phone call requesting a move out in Fairbanks. The company was…read moregoing to be in Fairbanks so they talked to the team and got me in. The crew was amazing . Professional yet not stuffy . They were so careful with my furniture. They delivered the furniture to my new home and set it up, they put my sliders under the furniture. The 3 man crew were personable . They asked to play music while they worked and it made for a very fun 5 hours . i would totally hire them again and highly recommend them. Thank you so much.

These guys did a horrible job packing my moving truck. So many boxes were crushed/damaged, fragile…read moreboxes were packed low with heavy things on top of them, furniture was scraped, my dresser was broken, heater was broken, and more. Update: After posting my reviews, GGM did reach out to me to apologize for the issues with the packing job and offered a small refund. I do appreciate them doing so, and believe this isn't representative of the service they offer as a whole. I think the person organizing the boxes in the truck needed to pay more attention to what was written on them though.

We had a very heavy upright piano that we wanted relocated. We called Green Gorilla Movers and…read morewere surprised at how friendly, professional and accommodating they were. They were even able to come out the same day! The process was seamless. From providing them the necessary information, the paperwork and the actual move was easy for us. We will definitely use them again! 5 Star Service!

So, lets talk more about what this place offers, for free, in terms of hazardous waste…read more Aerosol cans, batteries (alkaline and maybe others?), 5 gallons of waste oil, fluorescent lightbulbs, and cables. Maybe more and will update when I know. I'm a big fan of disposing appropriately whenever I can. Just get to the window and state disposal purpose and head through to the left. Does anyone know where I can dispose of electronics?

$16 for a pick up truck - MUST have a tarp / cover. We used a blanket since it's all we had in the…read morecar! Easy enough, pay your money, pull up and unload. They have a super tight turn to get out, so be careful if it's icy. Way better than driving all the way out to Eagle River and the price is the same!

Unprofessional, careless and incompetent manager and service department. I purchased a Tonneau bed…read morecover from Six Robblee's and they cut corners with the installation and could careless.

Came to this business at approximately 4:30 on Friday & they close @ 5pm to look at rims. Had some…read morequestions on what would fit my new car & the Paula was helping me & then got Brenton to help. Brenton looked up all the specs & ALL the information that goes with buying rims that I had No idea about. I didn't feel rushed by him & I of course didn't want to push it to closing time since we all know come Friday we all look forward to the weekend. Brenton & his crew were super awesome which made it very easy to give Six Robblee's my business!

While open during normal hours I had a good experience. I came in to mail off a package using their…read moreflat rate shipping boxes. This location doesn't appear to have the self serve station where I can print my label and buy postage myself. The guy working the counter was nice and looked like he was in an indie rock band. I asked if they had any triangle international postage but they didn't. He informed me that I could order it online.

Muldoon Post Office/Madam Carrier: As we are sure you have…read morebeen aware, the city is now using our 3 mailbox area as a snow and ice dumping ground, and NOT having it properly hauled away as it has been in the past. The few efforts that you have made to exit your vehicle and take a few steps in, to deliver our mail have been very much appreciated. Unfortunately, the situation has become worse, despite our efforts to call the city several times, and ask for assistance from our condominium association's (so called) management company. Bottom line: Since you cannot (or will not- whatever the case may be) deliver our mail, can you at least STOP driving around with it in your truck, making it impossible for us to pick it up ourselves at our local post office? During these unusual circumstances, any extra effort you can make will be very much appreciated, albeit it apparently difficult for you, especially because of the many who have not been able to retrieve important mail. Please be aware that we have been making strides/efforts for relief in this situation, but have not been able to receive proper help. Thank you.