wonderful people always friendly very safe storage. lots of free boxes and dumpsters close by.read more

Beat Storage on Dowling has renewed my faith in my fellow man. We were having an issue with our…read morestored vehicle. It had been towed to an auto shop where a bill was starting to add up. to be brief I'll say that Tiffany and Davin 0f Best Storage discovered a glitch on their end. They could not have been more responsive and eager to reconcile the issue. They totally took care of us. They could not have been more pleasant and accommodating. I will rest easy storing my vehicle at Best Storage knowing how caring and professional the management is.

Nice and heated storage units! 10/10 would recommend to others! Outstanding customer service !…read moreGreat price

Better than competitive price, and tight security. The only downside would be the security, as only…read moreday access is available. Older buildings but clean, rodent free, and clean.

I've been renting here for about two years now. It's been an average experience that just dropped…read moreto poor. Going back a little, I called in my usual monthly payment back in October. After finalizing my October payment, I asked the man about the deadline for my next payment. He said I was 'good until December'. I asked him about November, and he said I made enough payments to cover November, so I was 'good until December'. But now I'm confused because I'm here calling in my payment for December as per what the man said in October, but this other guy's talking to me about a $70 late fee. $20 for the first few days then another $50 after. Apparently they sent two letters, but the first letter must've gotten lost in the mail as I never got it. However, I got the second letter today saying I owe for November, and that the late fee was $70 and if I didn't pay immediately, they would move forward with 'remedies available to them'. I asked the staff member if I could speak to his manager, but apparently the manager doesn't usually hang around on site. How convenient. This is the first time I've been this late on a payment, and it's because of bad information that their staff member gave me. Instead of correcting their mistake, they're expecting me to pay for their staff members' incompetence and holding my property until I pay for their mistake. The staff member on the phone was quick to point out it wasn't him, but another staff member. It's really disgusting how they don't hold any kind of accountability for the errors of their staff members, and still expect customers to pay for THEIR mistakes. I'm cringing to think how quick he distanced himself from his co-worker, trying to cover his own @$$. He kept bringing up some other lady who didn't want to pay her storage, as if trying to equate me to her. So I cut his @$$ off and told him "I don't know who she is, and she's got nothing to do with me. I'm calling about my situation and the fact that your staff member put me in this predicament with no manager for me to speak to". Now I'm thinking to just get my property out of there and move over to the new U-Haul storage facility right around the corner. I don't care if they cost a little more. These guys boast being 'affordable', but after two years with them I'm not impressed. Especially when it would snow in, and I can't even drive to the back to my storage unit. They have low rates but you get what you pay for so caveat emptor. My suggestion, avoid these clowns.

They seem to keep the place nice and free of trash and water. Access is 24 hours 7 days a week.read more

So, I needed to store a boat, snowmachines and a wheeler. Short notice, only for a month (which…read moreturned into 2 months). Michelle and Dave were great. They set me up with exactly what I needed. Then when my needs changed, they helped me make it work. Competitive rates 24 hour access Customer Service 2nd to none. I had a great experience, and will return for my future storage needs. Sean B

Really nice, super clean. Good hours! Good location. Writing…read moremore words, blah blah blah

I have used 3 storage units here when we were building our new home. We're down to one small 5' x…read more10' It's got temperature control as it's indoors. We're selling the items out of it as it doesn't work in the new modern house. The place is clean, has many available dolly's/carts to move in items and/or move out items. Units are nice. They also take a credit card and auto bill monthly. NOTE: Having rented storage units all over the country there are 2 things I don't like about storage units in general. 1). The lighting inside the units always sucks. Never lighting in the unit. With LED these days being so inexpensive add some lighting that's motion activated. 2.) Accessibility some locations limit your access time. You say can't get in after like 8:00 PM - Why? It's locked, it's pin accessed - they have security cameras, so why?

C J always goes the extra mile to make sure we get a storage space when we need it. He's always…read morevery responsive to any concerns we have. Great place to store your RV or boat!

Great place to store your vehicle! CJ is very helpful and accommodating. Highly recommend!!read more

This place is great. I've stored belongings here off and on for about four years and I would…read morerecommend it to anyone. Gene is a standup guy and an even better property manager. I will be recommending this place to anyone looking for storage!

Clean, 24/7 security, online check in, and affordable rates. Owners are kind. Highly recommendread more