Receieved some of these for my birthday. they were very ornate and rich. Everyone that tried them had nothing but good things to say. The cupcakes were delivered a little later than scheduled but were a big hit! read more

Deerfields Bakery has been a staple in my home since I was about 6 years old when my family moved to Deerfield. (I'm 34... ouch I can't believe I'm admitting that)! Every Sunday my Dad would make that special trip to Deerfields and bring home a box of doughuts that we all went crazy for! They were always fresh, delicious, and everyone in my family would go running to that table where he set down that white pastry box. Every birthday cake we ordered was from Deerfields because it was simply not a birthday without their cake! It was always perfectly decorated and their cake and frosting is to die for.. I hadn't visited them in quite some time, but when I returned earlier this year all of those memories returned. Their product and customer service remain the same, and It was just as I had remembered it. I've recently set a date for my wedding and Deerfields is the first and only place I would consider for my wedding cake. I'm salivating just thinking about it. read more

I could not be a BIGGER fan of Deerfields Bakery! This charming shop offers coffee, cakes, donuts, bread....whatever it is your sweet tooth desires....and with good service. There is a reason this shop has been around for over 100 years and that is due to QUALITY. One of my favorite things to do is think of ideas for special cakes, talk to a designer at the bakery and make a VERY fun, creative, massive cake for special events. It's always a crowd pleaser....no matter what. And then there is the frosting.....which you will dream about for a week after. Yum. If you are in the area, this is a MUST to stop by and a LOCAL favorite. (And they offer Gluten Free!) read more

Awesome bakery. Great selection with great taste. Brought a coffee cake into work and everyone loved it. High quality stuff and great store!

I'm a very social person and would have liked a little more interaction, something along the lines of, "Hi. how are you?" or "how can I help you?" Gives me an opening for me to have a conversation. Didn't get that. I would have LOVED to hear everything about their pastries: how they were made, etc. Pastries are to DIE for. Would have been wonderful to have one of the employees to talk to about them. It was a little busy though and when I talk, I TALK. Ain't no customer gettin' in my way in the middle of an important convo. And gurl, a convo about sweets goes untouched. If there's anything anyone should know about me it's that I know it when I see it. Honey. The best "sugarmuffin" in town couldn't beat their chocolate cake. I'd give ANYTHING for their recipe. read more

We've loved the sweet rolls and coffee cakes at Deerfields since our son was little; he's six feet now. And we regularly proclaim this as the best bakery in the northern suburbs. Our only complaint, a recent one and a limited one, is that something has changed in the vanilla frosting used on, for instance, long johns. It's now semi-liquified at room temperature and this hot summer icing positively dripped down the sides of the rolls, making handling a mess and losing taste and texture as well. Most items continue to be yummy, just pay attention to what you select. read more

Rude rude rude younger staff No customer service Short and snippy responses I expected more from this established local bakery! read more

Terrible customer service. To say the least. The cakes are not even good. They might look fancy but lack in the taste department. Highly disappointed!! Never will I ever buy a cake from them again!! read more

I called Deerfield's last week on a day the bakery was actually closed. I spoke with Barb...she was very nice and helpful . I needed a cake that would stand out for my hubby's 50th birthday- what can I say...other than it was the topic of the evening. THANKS Barb!!! read more

Deerfields Bakery - Hubby's 50th bday.Thanks Barb (Deerfield Bakery -) - Bakeries Near Me - Deerfield, Illinois

I have been going here for years and all of a sudden, their prices almost doubled and wouldn't let me use my rewards card because they are "changing the system". What a bunch of b.s. They have gotten too big and no longer worth the effort. I guess they don't care about losing a long time customer who was treated very rudely. read more

The butter cream frosting is awesome. Simply the best Bakery ever!!!! read more

They deserve NO STARS...I wish I can rate this lower. I ordered a cake for my birthday online, I live 45 minutes away, and had a question about my order. I left 3 voicemails. 4 days later they called back, and told me that it's TOO LATE to change my order. HEY, I WONDER IF THAT WOULD HAVE HAPPENED IF THEY ACTUALLY WOULD HAVE JUST CALLED ME BACK, OH I DON'T KNOW, THE FIRST DAY THAT I LEFT A MESSAGE, 4 days ago, NOW OF COURSE IT'S TOO LATE. If someone asked me for a recommendation, I would never recommend Deerfields Bakery. **Now that I posted a bad review, they want to help me, and make it right. Where was that assistance when I was on the phone with you 2 hours ago!?! You have my number, you left me a message at 8 am this morning. And phone problems, please, I left 3 messages! Unbelievable!** read more

They have the best cakes for EVERY occasion! The staff is also the best! I love how accommodating they strew and how many options they have.

Great donuts and coffee cakes. Cake donuts and their magical Bavarian cream are great.

I love Deerfield bakery! Every time I'm there, I feel welcomed and always have great service! I love the food, never had a bad experience!! They are all very helpful and want us to have the best experience with their bakery! read more

I had the best cupcakes here and they were beautiful! We also ordered a cake for a work party and it was perfect, everyone loved it.

Growing up in the suburbs, if you went to a party and someone got their cake from Deerfields Bakery, it was like, "GAME ON." The baked goods here are absolutely top-notch fabulous. They're beautiful, delicious and definitely worthy of any special occassion. One of my sales reps just brought me a tin of Deerfields Bakery's butter cookies he picked up on a sales call. Um... yeah. Imagine a whole tin filled with sprinkle, jelly filled and chocolate butter cookies. Pretty much the best Friday ever! I love this place. read more

Roomy, Sunday-morning type of customer service (friendly and laid-back), not the best place for presentation, and not the most sanitized either. Doughnuts, danishes, and coffeecakes are left out without wrapping. It's a problem in the summertime when they leave the front door open, and flies and bees come in! Regarding presentation: Pastries look a little sloppy too--the icing is just slapped on, there is no uniform shape, and there's goo kind of everywhere. Cakes are ~$17-20. You can custom order cakes too. Petite fours are $0.85. They have day-old coffeecakes for $5. Didn't like the white chocolate mousse cake which was bland. Bottomline is: the bakery smells better than the food. read more

Awesome old skool bakery. Go in right before Easter and all the frosted eggs, rabbits, and chickies will blow your mind. One of the reviewers other complains about the bagels, but I can't imagine ever getting a bagel at a place like this (of course, even Einstein's is better) . It's all about the sweets. read more

Deerfield Bakery offers top notch quality goods, great customer service at an unexpected low price. Just simply love this place!

Deerfield's is a long standing tradition on the North Shore. The quality of their cakes and cookies is amazing. I was rate them higher if not for the customer service. It's also overpriced. Twice in the last month or so we have ordered bday cakes from here. Both times the orders were not done correctly. Their cakes taste amazing, otherwise, I am sure we would look elsewhere when a family bday rolled around. read more

Mixed emotions here. Perhaps I have idealistic expectations of a bakery but I feel it is this place where warm, decedent food is made. I know that in today's society, it is unrealistic to believe the baker will be standing next to his creations and he/she proudly greats everyone on a first name basis. However, I don't want to feel like a nobody when I go in there and unfortunately, out of my 4-5 visits to Deerfield's, that is exactly how I feel. Every year, I have a custom cookie created with our company logo. I had mostly good luck until last year. Apparently, they lost power in the building and had the cookies made at another location. However, they didn't inform me of this so I arrived at the bakery to pick up cookies that were not there. It took them nearly 20 minutes to sort out what had happened and an additional HOUR to have the cookies brought back over to me. Urgh! I was late to my event due to the delay. I was not thrilled. I also was less than satisfied with the fact that they tried making ME go pick it up at the other location, even after recognizing that they did not call me. So instead of waiting 1 hour for them to fight traffic, it would have taken me 2 as I would have to do the return route as well. I was not happy and made my opinions known on this. In fact, I wanted them to drive them to the event in Glencoe but they flat out refused. Poor customer service. read more

Maybe I'm just not getting the right stuff. I just don't see what all the fuss is about. I've been to Deerfield Bakery 3 or 4 times now. First time, got a bran muffin. It was decent. On this occasion, I got the coffee...if memory serves, they offer free pumps of syrup...I believe I got cinnamon, which was delightful. Time two, chocolate croissant. Not good. Chewy, bready, not typical flaky croissant goodness. Tons of mini waxy chocolate chips on top. Come on, dudes! Chocolate croissants are about that delicious softened brick of chocolate baked INSIDE the croissant...the chips were falling off all over the place and just not pleasant. Went on Paczki Day for time 3. Got about a dozen assorted paczki. Some unusual flavors (maple apple comes to mind?), but the icings smacked of Industrial Bakery Icing...overly sweet, mass produced, meh. Seriously, on par with grocery store baked goods. On today's visit, I got a cookie dough cupcake. It had potential- chocolate cake, buttercream icing with crunched up chocolate chip cookies and half of a small choc-chip cookie to garnish. The verdict? cold, stiff, relatively tasteless buttercream. Chocolate cupcake on the dry, flavorless side. Nothing in particular sticks in my mind in regards to service. On today's visit, however, both employees I interacted with were cordial and attentive. I've never ordered a cake here, but working at a nearby restaurant, often have the obligation to serve a cake from Deerfield...they look much more appetizing Still, I'd definitely seek out a more artisan/boutique bakery based on my experiences at Deerfields. read more

They messed up the spelling of my son's name on his cake. The customer service rep I spoke to tried to blame me for the mishap. After speaking to another rep about the first rude one I was supposed to receive a whooping $9 check for the cost of the cake decoration and $10 in gift certificates. The check never came and the gift certificates are useless because I will never order from here again. The customer service is terrible when they mess up. read more

I ordered a custom cake for my husband's surprise 50th birthday party. When I had someone pick up the cake there was a sign on the door that they were closed early due to a 125th anniversary celebration. I never received a phone call from anyone at the bakery to alert me that the store was closing early. All though I was very dissappointed at this point, mistakes happen. Even more dissapointing to me is that it took me five phone calls to get the issue resolved. They credited the wrong credit card and made no effort to correct that either. I think it's time to try another bakery. read more

This was the worst experience I have ever had with any establishment. I arrived to pick up my Apple Cheesecake Tart as it so clearly states below, Only to get the run around while they search for it, then 20 minutes later to be told that it wasn't there. I was told that the Buffalo Grove location never sent it over, and then that it was listed as a Apple strudel, it clearly states "Apple Cheesecake Tart" below. No one was able to assist explain or Accommodate me in any way. It was a disaster and my daughter had to suffer on her birthday because of your mistake. I will never give my business to your bakery again and every chance I get, I will tell this story so others won't either. Very angry customer Monique! I give it zero stars. read more

When I want something special Deerfield Bakery never disappoints me. I call & place my order on the phone a couple weeks in advance, because I am so organized. They have the most delicious cakes, pies & cookies. Not all bakeries are created equal. They have a chocolate mousse cake that they decorate with lady fingers around the cake. My absolute favorite! It's nice to have a local bakery that is consistent every time!! read more

Amazing cakes! I'm obsessed w/ the cake here...my family won't have any other cake for our bdays. We go all the way out to Deerfield and bring the cakes downtown because they are so good! Try their banana cake...you'll never get a cake anywhere else! read more

Deerfield Bakery is excellect! Chose them for our wedding cake. Absolutely wonderful customer service, Merlina was super helpful and able to give great suggestions for flavors. Wide variety of choices for cake and filling, so many wonderful flavors to choose from. We were able to choose the perfect cake for our special occasion! read more

I don't even know how long I've been going to this bakery. Probably since the dinosaur ages. Let me just start off by saying they have the best sugar cookies around! They are always so cute too. I think the last time I got a panda cookie and the time before that I got a dolphin! They have an assortment of muffins, donuts, and other pastries to start off on a sweet morning. I remember my dad would always stop in every Sunday morning to pick up one of their coffee cakes. As a kid, I would lick off all the frosting. It's so delicious! I'm dreaming about it right now as I write this. I love coming here during the holidays when they have all their cute holiday cupcakes and cakes. Their decorating is amazing and the flavors are great too! Deerfield's is also my ultimate cake place. I order cakes from here for special occasions and they always do a superb job. About two summers ago, I hosted a baby shower and had them design the cake! The topper was a mom with a baby stroller carrying a Chanel purse! Loved it! Last year, I ordered a graduation cake and again, it was adorable. They never disappoint! read more

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I go here for the doughnuts - they're all good. Especially the Boston creme. That's pretty much all I have to say about that.

I have worked in the area for seven years and have always been a big fan of Deerfield Bakery. If I had reviewed the place a year ago, I probably would have given it at least 4 stars, but that is no longer the case. My office orders cakes from Deerfield Bakery every month and we have noticed a major slip in the quality of their products over the past six months or so. Some of our gripes? The cake arrives almost frozen. I know that it's easier to frost and decorate cakes when they are frozen, but they should consider thawing them sufficiently before delivering them to customers. The buttercream appears to no longer be homemade--it is very commercial tasting and probably has all sorts of chemicals and preservatives in it. It used to be so much better. The whipped cream frosting that I used to adore now tastes like Cool Whip. Even the cakes themselves have slipped in quality. Our beloved banana cake that used to be moist and full of banana flavor now has barely a hint of banana--so much so that we had to check our order form to make sure we had ordered correctly. Sad. I can't speak to the current quality of the pastries, donuts, etc. because I haven't had them in a while, but the cakes (that we really used to look forward to) are now simply Meh. We'd do better with a Costco cake at a fraction of the price. Shame on you, Deerfield Bakery. read more

This is a nice looking bakery with sub-par baked good. I ordered cupcakes and the consistency of the cake was overly airy and lacking flavor. The icing was a bit of a let down as well. Their traditional cake was better but was still lacking the flavor that I would expect from a quality bakery. read more

The best general bakery on the North Shore. When you want a custom birthday cake that's nicer than what you can buy at Costco, come here. Get out the credit card because the fancy cakes aren't cheap. The butter cream frosting is legendary. Cookies, coffee cakes and cake slices are also very good. Avoid the eclairs and Napoleans, no matter how pretty they look. The filling is cream that tastes like Cool Whip, not the custard you'd expect. read more

Our wedding cake was delicious and beautiful and it literally took me an hour to try the cake at home with my fiancé (so fun) and 15 minutes on the phone to describe my vision followed by a photo I emailed and that was it. So simple, so professional, and so delicious. Thank you!! read more

Products are very industrial - no discernible butter taste in the buttercream for example. Products show well but do not provide much taste. Service is perfunctory. The donuts are pretty good. Cookies are supermarket-ish. Pie fillings seem like they are simply canned. Pastry is generally tough and greasy. Whole Foods breads are much better at similar prices. Have lived in Deerfield for thirty years and the bakery seemed dated when we moved here. Has not improved. Expensive considering the quality of the ingredients. The town needs a good bakery. read more

The years have not been kind to Deerfield Bakery... I remember this being one of my favorite bakeries to visit in the area. Back then, the cases were full of delectable goodies. This last visit was disappointing. We went in search of a birthday cake but we walked out empty handed. The service was poor and the cake cases were pretty empty. They had a fair amount of baked breads & pastries just out on a table uncovered. There was a lady propped up against the table texting away and breathing all over the baked goods. I made a mental note to pass on those. read more

Best frosting ever! My family has been addicted to this place since we were little. This bakery has a large selection of baked goods, and they will special order any type of cake you want. When I was younger, I always had elaborate Lisa Frank characters adorning my cake in vibrant, tasty frosting. Now that I'm older, the frosting and service is still great! And they have even started a gluten-free line of treats that satisfy my cravings now that I can no longer have regular flour :) read more

The great tasting bakery goods are overshadowed by the rude, mean staff, especially the older woman who usually is at checkout. It would be one thing if I was there only one time and she was just having a bad day, but on subsequent trips she is just as rude and nasty to me. I thought it was just me, but she's like that with everyone. Hire some nicer people at the Deerfield location please or make your employees take a customer service seminar. The rudeness here is enough to make me resort to a "Jewel" or "Dominick"s" cake. read more

I recently ordered a birthday cake for my daughter. I was surprised to see a sign at the register - a 2.5% fee for credit cards. I ordered by phone and was not informed of this fee. We have been customers and fans of this bakery for the past thirty years, but no more. I feel this is not good customer service. Looking for a new bakery! read more