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    Crumbl - Northbrook

    4.2 (94 reviews)
    Special Hours 8:00 am - 6:00 pm
    Updated a few days ago

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    Kitchen
    Brenda K.

    Well, when I first walked in, it took about at least 10 mins before I was greeted! Not even a simple hello! I was very disappointed to say the least! But the cookies were good!

    Mini 3-Pack
    Arman P.

    Boom baby back with another review Clean inside. But no indoor seating but... cool colors but... where do these employees sit? FAST service pow pow Now. Let's talk dough. Did it crumbl? Boom Cookie 1: confetti cake - sweeetttt too Cookie 2: caramel cheesecake: best Cookie 3: strawberry : real good Overall, good but too sweet.

    Front entrance
    Cheryl T.

    This Crumbl is a little bit hard to find if you're new, as it's in the middle of the Willow Festival strip malls. It is a small pickup only location. I have come here many times and just used the kiosks, generally they work well however the past few times I have had challenges with special QR code coupons getting to work on the kiosks. I did manage to get assistance after a little bit and then was a bit taken aback when I was asked directly how much tip I wanted to leave - I'm sure not all cashiers will be as forward. I wouldn't recommend ordering the new 'mini' size, because if you think about it for just a little bit more you get so much more cookie. The basic chocolate chip is always been my favorite. I have tried others, but I do find many of them to be too sweet - however the kids love anything and everything ever brought home from here. I would recommend joining the free rewards program and getting the birthday coupon.

    Party pack!  2 of each kind
    Stacey W.

    Always easy to come in here and pickup a cookie or two. My most recent order was just redeeming my birthday cookie freebie. FYI the day it says it expires, it does not last till the end of the day.

    new cookies
    Gabby Z.

    New week means no cookies! Tried out 4 cookies this time. Honey bun, Chocolate Chip, Blueberry Cheesecake, and Cookie Butter Ice Cream. All were honestly really flavorful, did not expect the Cookie Butter one to be cold but it was good as well. My favorite was the Blueberry Cheesecake, the glaze with mini blueberries and the cheesecake frosting or cream on top really went well with the graham crusted cookies, whatever it was it was good. Wasn't busy at all maybe a couple people picking up. I had paid $15 for 4 cookies.

    Best delivery courtesy of door dash
    Andrea R.

    I've been hearing rave reviews about these cookies for a long time and wondered how good a cookie could really be. It's true- they are AMAZING! We recently ordered the party pack (a dozen cookies) for my daughter's friends bday. Their app couldn't be more convenient- a few clicks and the cookies were on their way, courtesy of door dash. I promised myself I would only have 1 bite, but pretty sure that's impossible with cookies this delish. They change their flavors all the time, but if you see the key lime pie flavor that's a must. And the others deserved 5 stars too! I look forward to more cookie deliveries and even visiting in person too; I'd even wait in line for cookies this good!

    Such a cute box
    Selma L.

    When you walk in, the smell is intoxicatingly delicious. Like a mix of fresh baked cookies and vanilla. This location is very well staffed and super accessible in the evening. We stopped in at 7 PM and we were the only ones in line which was amazing after seeing lines out the door last week. Ok so we ordered 1 cookie to share (the s'mores cookie) and that took some self control. They packaged it in a really cute pink box. Yay We brought the cookie to our car to eat. This was the thickest, and most dense cookie I have had the pleasure of eating. It was warm gooey buttery, everything you look for in a mouthwatering indulgent cookie. We devoured the thing. The only thing missing was milk and they actually sell it, on site haha. All in all, if you have a sweet tooth, you will not be disappointed!

    Monty W.

    Crumbl the cookie shoppe known for its large cookies and weekly rotating flavor choices has finally landed today in Northbrook at the busy shopping complex at Willow Rd and Waukegan Rd. They've gotten alot of attention, because just like the cupcake fad of the 2010s, it's now the cookie dad of the 2020s. I used to have to jump out over to Schaumburg or grab them while traveling to another state, but they're just in my backyard now. The cookies are pretty hefty, solid and chunky. Personally I could only handle a bite or two of each cookie. This opening week's choices included some personal favorites such as the banana creme, the rose white chocolate and the cookies and creme. The banana creme this time has a sort of tanginess almost citrus-like that I was not expecting - (could it have been key lime by accident?), it was not what I remembered and not to my liking. The base of the bana creme seemed like a simple sugar cookie. The Rose white chocolate was my favorite, since I do like the white choco, the "rose" didn't really do much it tasted like a white choco cookie. The cookies and creme had the typical creme between Oreo cookies as a topping - which was ok. All together a little disappointed with the experience. The cookies seemed larger the previous time I got them and the banana creme surprise was not my cup of tea. I'll keep the pulse of the next week's flavors to see how things shake out.

    Menu Nov 2022
    Jenny K.

    This crumbl location is absolutely convenient for me. It's located in a plaza so there's plenty of parking space around. I love crumbl cookies and was super happy to find this place. I like that they have a convenient kiosk/ipad to place your order and then you can see what queue your order is at. I grabbed a batch of 8 and when closing the box, the lid had hit one of the cookies and made an indent line mark on it. The lady helping me offered to switch it out for a pretty non marked one. I was super thankful and really appreciated it. The cookies are huge - the size of a palm! So I feel like the price point is definitely worth it. I've never tried their ice cream but I'm 100% positive I will be back again for ice cream and cookies!

    Rod D.

    I love that every time you enter, they welcome you in. I love how clean the store is and friendly the staff. For those who haven't been to Crumbl, they are a cookie and ice cream company who changes up their menu every week of the year. Their cookie flavors are to die for and definitely worth sharing!

    Graham cracker, molten chocolate, chocolate chip, and limeade
    Sonia B.

    Holy moly! Wowza! A party in my mouth! I have heard about Crumbl for quite some time and this was my first time trying it. I wasn't sure if I should believe the hype and let go of the notion that this is just part of a cookie fad! Well, my experience was fantastic and I'm glad I finally tried it! I've been stalking the menu waiting for a perfect combination of 6 cookies. There were some missed opportunities, but this week had a molten chocolate cookie and I was sold! We ended up getting the Graham cracker (teddy Graham) cookie, molten chocolate, limeade, and a traditional chocolate chip cookie. Ordering via the app was easy and seamless! The cookies smelled AMAZING in the car! Haha! I couldn't wait to get home and dive in! Ok, on to the good stuff! That molten chocolate cookie was AMAZING! I think it may be one of the best cookies I've EVER tried! I was worried that it was going to be overly sweet and my teeth would hurt, but no way! That dark chocolate was delicious! I was in a happy place doing a happy dance shimmy as I sat in my chair! Downside, I had to share with my toddler...lol. But, she's like her momma and did a shimmy as well! Lol. Her delight was a bonus and I can't wait to share more cookies with her! Graham cracker was delish. I was surprised I loved it as much as I did. And limeade was sooo good, too. I didn't think I would like it, but man it worked! These cookies are massive, thick, cooked to perfection, and not overly sweet. Dangerous part is that I may now make weekly stops here. My tummy will love it; my waistline, not so much! Haha. If you've never been...GO! I seriously don't think you can go wrong with your choices. I enjoyed all 4 flavors we got!

    Oreo birthday cake cookie

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    6 months ago

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    Alex S.

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    3 years ago

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    4 years ago

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    1 year ago

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    Alex S.

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    2 years ago

    I really like the staff. Wish the store was bigger and maybe places to sit down. I wish it was open on Sunday's too!

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    11 months ago

    amazing cookies. Staff where friendly. and the store had a very nice vibe to it. overall amazing def coming back here again.

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    Alex S.

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    1 year ago

    Cokies were too sweet and not tasty at all. Jewel does better job! Sale lady was very friendly though.

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    Alex S.

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    1 year ago

    Nice!!! the cookies were amazing and GREAT! My kids loved it. The service was fast. Ambiance amazing.

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    Alex S.

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    2 years ago

    The best! Always friendly. Always ready for pick up! This location is my favorite of all of the ones I have been to. Clean and orderly.

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    Alex S.

    Your feedback made our day! Looking forward to your next visit!

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    2 years ago

    Quick service, fresh cookies, great customer service, and clean store. This is my go to Crumbl store.

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    2 years ago

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    Hannah N.

    Thank you for the review, Chai!

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    Alex S.

    We can't wait to welcome you back for another outstanding visit!

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    2 years ago

    Friendly employees and always quick service! Even when I don't order ahead it's always very fast.

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    Page 1 of 3

    Ask the Community - Crumbl - Northbrook

    Are there seats inside or just carry out?

    Carry out only

    Don’t See Your Question? Ask Away!

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    Deerfields Bakery

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    (345 reviews)
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    We used to order a lot of birthday cakes from this Deerfields Bakery.  They always did an excellent…read morejob.  Our daughter's favorite customized cake was an 8" to 10" chocolate cake with chocolate buttercream filling, and chocolate whipped cream frosting, which was huge, rich, and delicious.  Ever since she was little, it also became a tradition to pick up a big smiley face cookie for her whenever we picked up a cake. Recently, we had ordered a small cake from the Deerfields Bakery in Buffalo Grove, and really loved it.   A few days ago, while I was in the Deerfield area, I decided to stop by the Deerfield location for the first time in at least five or six years. This bakery has gone through a nice renovation. It is clean, bright, modern, and pleasant, just like the one in Buffalo Grove, except that it is a lot smaller.  Since it was after 4:00 pm when I went, within an hour of closing, some of the shelves were already empty, which is understandable and probably a good sign for the business. Out of nostalgia, I purchased a big smiley face cookie for $3.95.   The girl who helped me was very polite and friendly even though I was just purchasing one cookie.  That made the visit even more pleasant.  However, I would likely get some other baked goods instead next time, as this cookie and its icing were quite hard, and just tasted like a lot of sugar. I am deducting one star mostly because of the parking situation.  There are only four parking spaces by the building, once these spaces are occupied, customers have to walk to the parking lot in the back that's diagonal from the bakery, and cross a busy driveway shared with a bank.  This can be especially inconvenient when carrying a cake. Since the Buffalo Grove location is much larger and has its own parking lot that makes parking easy, I will most likely continue going to the Buffalo Grove location unless I happen to be in the Deerfield area.

    Excellent cup cakes. Nice moist cake and delicious frosting. Perfect size in standard for one…read moreadult. I will be back to order the specialty Queen Elizabeth cake. Dan Perkins

    Photos
    Outside of store, approached from parking lot
    Outside of store, approached from parking lot
    Marble cake with fresh strawberry filling.  Yummmm!!!!!!
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    Tous Les Jours

    Tous Les Jours

    4.1
    (383 reviews)
    3.7 mi
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    Great place for delicious cake! Parking can get a little bit crowded right in front of the store…read morebut if you don't mind walking the lot is larger in the back area. I ordered online for a 10:30 cake pickup but got a text that it was ready at 10am. We had the strawberry lychee cake which was nice and light and the favorite 'not too sweet'. The store itself had so many options and coming in the morning they had a huge selection. The service was fast and friendly for pickup too.

    I rarely leave negative reviews, but my experience here was disappointing…read more My family and I stopped by on Saturday shortly before closing. As employees were already putting away the bread, I politely asked if I could grab a piece before everything was picked up. I was told that the bread was being moved to the front and that someone would assist me there. While I waited, two other groups entered after me. They heard the same information and ended up being helped before I was, despite the employees knowing that I had been waiting first. I politely asked twice for assistance and was told to continue waiting while the other groups were served. What made the situation more frustrating was that the customers ahead of me were taking a long time deciding what they wanted. I had already put on a plastic glove and was prepared to select my own bread, but I was told that wasn't necessary because an employee would help me. While waiting, I witnessed one of the teenagers from a group point directly at the bread, and another teenager pushed their hand into it. This happened in front of the employees, and no one addressed the situation or reminded them not to touch the food. As someone who was trying to follow proper sanitation practices, I found this very concerning. Not only did this happened once but 2,3 times infront of them. Yet nothing was addressed. After being ignored, waiting while others were served ahead of me, and seeing unsanitary behavior go unaddressed, I decided to leave without making a purchase. I was disappointed by both the customer service and the lack of attention to food handling standards.

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    Tous Les Jours
    Tous Les Jours
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    Crumbl - Northbrook - bakeries - Updated July 2026

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