Liz (I'm pretty sure was her name) was very rude to my mother while she was working in the fitting room section. My mother's English is not the best, and instead of being patient or helpful, Liz was very disrespectful and spoke to her in a rude manner. Her behavior came across as racist and dismissive. Throughout the interaction, Liz was often on her phone and made no effort to provide proper customer service. This experience was extremely upsetting and unprofessional. read more

I haven't been to dd's since I was in high school; coming from a family that was not in the best place with money this was definitely the spot to hit first before hitting ross or Marshall's. I found so many things for our new home and spent only $80. *floor length mirror *soap dispenser with matching tooth brush holder *retractable hose * bath mat *toilet bowl brush *push lights with a remote *essentials : soap, toys Normally that's about 150-200 depending where you go and 80 is a steal! If your impatient and don't want to dig for good deals your on the wrong place. But highly recommend if you need essentials that are must haves for your home. read more

dd's Discounts shares this commercial space with Chavez Markets. dd fits better in this space than Big Lots which was here years ago. dd's has a small amount of xmas items on display. women's, children's, men's wear are the main attractions. also toys, electronics, sundries, other discounted items... buys: 20 men's crew sox (9.99) -the usual irregular cotton sox. take outs: -departments all have signs, easy to see what's available. -security personal doubles as greeter by the door. -lots of parking. -not much clothing in my size available..... read more

This is my fave DDs in the world! Period. You have to dig, It it's worth it! I know all of the staff, they always have great finds, and of course the prices. read more

Out of All DDs I've been too The one in Eastmont mall San Leandro on floresta blvd The one in Hayward on winton Never have anything I like ! But this one is a gem I live in Oakland and I drive to thIs one just because they've always had more , and better thIngs here ! read more

I love the prices here! I was looking for a sleek plain bag for interviews that would hold my porrfolio and tried Ross and H&M first. Ross was a bit pricier because it's designer but it didn't have what I was looking for. Then I tried H&M but the bags were really bulky to be my work bag. DD has affordable purses and a nice bags for work, also half or even a third of the price of H&M and felt like better material. As for the store in general, I worked retail so I know what's up and will give the benefit of the doubt. I noticed some reviews that they were mad about store policy. Yea heaven forbid that a customer not make a store messy or clothes anymore messy. It's store policy, don't be mad at the fitting room attendant. I'm docking one star for location. Being in a ghetto area, you tend to attract ghetto customers then it perpetuates a cycle of bad and mad customers with attitudes that workers deal with daily then that causes unhappy workers. I heard horror stories from a friend about being harassed or seeing fights in a DDs. Personally I never seen or experienced that but I also never been to the Oakland or San Jose location like him so maybe avoid those stores. read more

Not sure which location I like better this one or the one by Southland Mall. Either way, good stuff at cheap prices. Parking lot is sketchy...but, then again you should be aware of your surroundings anywhere nowadays.... read more

Went to DD's Discount after eating at Chavez Supermarket Taqueria where the food is good! This store has cheap items kinda like a Dollar Store w/ Clothes and everything seems to cost more than $1 that's for sure. I'd only shop here if I lived nearby & had time to kill since it's a bit disorganized inside. There also was a Security Guard so people must be stealing or something. I saw clothes, houseware items, socks, pillows, etc. Bath towels for like $4 instead of $20..things like that. I got only 1 thing since I wasn't really in the mood to shop. It was Northpoint Home Collection 12 pack wash cloth 100% Cotton made in Pakistan, compared at $6, you pay $3.49. With .31 tax it was $3.80. They take credit cards. read more

Today I went to this site in San Leandro to return an item it had all the tags except for the price tag but I had my receipt I had bought 2 one in brown and another one in pink the lady in another store charge for both with the same tag I explained to this lady who help me it was Hispanic very rude no customer service she told if I want it to return it I had to go back to Hayward store when is the same company why I had to go to Hayward if it was next to the gym I go. I was so mad I was talking to my husband and she just got into my conversation which is totally rude and I told her I wasn't talking to her she refuse to help me and ask another person to help me out because I was also making a purchase I had 2 more items with tags but no price when I ask him to check for the price he told me the price in one of the olive blouse it was too high the price when I took him another one similar with price 3.99 or 4.99 the other was a black velvet jacket he told me a price higher according to the manager I ask him what was her name he told me Stephanie according to her the price was 7.99 I said to him no thank you I continue to paying for my 3 items I ask to speak to the store manager and she said she was I couldn't speak to no one else because there was no one I was very upset I ask the guy for the phone number for the corporation number to make a formal complaint he refuses he said just go to the store website he said he didn't have the number so at the moment I was very upset of the whole situation I didn't bother to check my bag I paid and left the store once I got home I check my receipt and my bag he had charge for the total of 5 items stead of 3 so he had charge me for the other 2 items I had ask him to check the price I don't know if he did it in purpose of not I called the store right away a guy by the name Juan answer it I explained to him he said the store was close to go tomorrow and speak to the manager he took my name he said he will let them know but I had to go tomorrow I told him I want my money back because I didn't take those 2 items they were left in the counter top you have cameras you can check them hope corporation can read my post and investigate this issue and resolve this asap and train their staff better and managers who really wants to work and do their jobs and not miss treat customers I will go tomorrow to get my money back and hopping I don't have to see Stephanie I really don't want to deal with her horrible attitude and no customer service other stores had nice and polite managers either good customer service read more

I shop here frequently but last week a worker who is an older Hispanic lady with a cock eye pick pocketed my phone out my open purse and watched me search frantically for it. I was in the phone with my air pod and noticed it missing from my purse immediately because it started to static. I went to the car thinking it was there but my call wasn't connected to my air pod until I got back in the store in the baby section where the lady was working. Once I had someone call it she came with it saying it was in the floor. It was not I searched the floors o have an IPhone 13 pro which is heavy and you can hear it fall. I will be reporting her to the manager tomorrow. read more

This DD's Discounts is located in South Hayward right next door to Chavez Supermarket. It used to a be a Big Lots! a long time ago... Upon walking into the store we were greeted with a Hello and welcome to DD's by the security guard by the entrance. There were plenty of yellow shopping carts right by the entrance as well. The store is somewhat organized and somewhat messy at the same time. Some parts of the store is clean and neatly organized, while some sections of the store are messy and unorganized. The isles can easily feel cramped especially the messy sections but other than that it's alright. You can find great bargains here at really good decent cheap prices, you just have to be willing to deal with some parts of the store being messy, and some rowdy customers as well. The checkout process was quick and easy. There was a short little line, but the lines move fast because they have many lines open or at least during our visit. The parking lot is definitely has that sketchy Hayward feel, so beaware while in the parking lot and area... There's also another DD's by Southland Mall. read more

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This place isn't as ghetto as what people say in the reviews below, but the people that go there are pretty ghetto haha. I went here yesterday to pick up some basketball shorts and there wasnt a big selection, but i managed to find a pair. This place is pretty clean. The workers could be a little more nicer. I had bad vibes when i went to the cash register. Great prices if you dont mind stepping into the "ghetto" lulz read more

I love DDs, awesome stuff for a bargain price! Cheaper than Ross and Burlington. Amazing customer service from the team members, always so kind and helpful!!! Thank you Team DDs! You are all appreciated! read more

The staffs are nice but the it's so packed at this location. The racks are placed closely to each other, so it's kind of hard to get through sometimes. And people misplace things from time to time, so there's often a mess in between. It would be better if they can check and organize the store more often, just to maintain it. read more

Great clothes and great prices, but the worst customer service. The clothes and shoes have wonderful prices, which is so great, but it's so difficult shopping there because the store is so packed. The aisles are tiny. You can't fit more than one cart down any aisle. The shoes are never in the right place, and or all over the floor which makes pushing the carts almost impossible. The customer service horrific. I understand it's important to get through the long lines, but they call customers up before they are even finished with the customer before the next one. to be honest it's rude. They don't ask how you are, if you found anything okay, they just do your transaction as quickly as humanly possible and before youre even finished, they call the next person up. Then they make you grab your own receipt. Great clothes, but horrible customer service (if you can even call it that) read more

I've only recently learned about this store as I'm new to the area. I was in the store before covid-19 a couple of times and I have been in the store since covid-19 twice. I am really happy with the selection of items, especially in the clothing departments . There is always an employee within 20 seconds of my looking around if I have a question about something. The store does a good job organizing the items on the racks which obviously is not easy because it's a busy store and many customers are in there. There is always a lot of up-to-date fashion choices at DD's. I like the fresh look of the store, the conscientiousness of the employees , the friendliness of the clerks , the fair prices, the presence of security, the convenient hours open, the generous return policy and the good location. Thank you DD's for providing a comfortable, safe and fun shopping experience. The cashier, Aika, who checked me out ,was personable and professional and provided a great closure to my visit. Nice work Aika! read more

I think this is the best one out of san leandro n southland mall... They have great finds here most the tome. Its a hit and miss... Great prices and affordable. It seems to be stocked everytime i come in. Although it can get bisy o recommemd coming here first thing in the morning. Its not so crowded and you wont have to bump into someone in the same aisle. I found some high waisted jeans, sleeping shorts, couple of shirts , and toys for my kids.. Im coming to this location from now on even if i have to drive 10-15 minutes.. Its worth the drive read more

Worst customer service. I had return but decided to look around and found couple of things I liked. Bad mistake. They have ONE line for purchase and return. I was next in line but apparently there is only 1 cashier for return. 3rd cashier came to help the long line but can only take credit cards. 4-5 customer went ahead of me because MY BAD that I had something to return. At end, I got so frustrated and said I will just make a purchase since return is too difficult of task for DDs. While, cashier was ringing up my purchase I asked why can't you do return as well. Her response- "I don't know but this cash register only does purchase". WOW...it's 2020 and your technology is still 20 yrs behind. One out of those 2 items that I was buying didn't have a tag. I had to pick similar item so she could ring me up. Cashier next to her which seemed like a manager then tell this cashier just go ahead and do her return as well. SO SHE DID! I was speechless at time. I waited 30 mins in line and had 4-5 people go ahead of me because that register could only do purchase and now all the sudden can also to return. DD's at this location is a JOKE. Poor customer service with no sense of urgency. read more

Lots of clothes awesome prices and shoes but it is soo messy. They do not organize is so bad you can't even push your cart through sometimes. Constantly rolling over items and getting your cart stuck. ..its a mess. The employees literally just step right over and around it...it's a JOKE. I found myself several times saying, "are you f****** kidding me?" When trying to push through the field of merchandise. Unpleasant experience shopping. .but cheap so still worth it lol read more

dd's DISCOUNTS - Horrible mess I couldn't push my cart through, employees watched and didnt help - Discount Store Near Me - Hayward, California

1 star for good prices for medical scrubs. Everything was going well until I went to the fitting room. The girl there told me ," hang your shirts there and make sure all have hangers if none of them do, you can't try on clothes, store policy." I pretended I didn't hear that b/c that was stupid! So I put my clothe there and she says," you can't try this on because it doesn't have a hanger, store policy, and b/c we are short in hanger" wtf bitch please that's the most stupid store policy I have ever heard. There was no sign anywhere saying that. And it's not my problem if they don't have hangers. Gosh that really pissed me off!! Ghetto store! Worst customer service read more

The staff at the fitting room is very rude. She treat customers very bad and NEVER say please. Make me feel very uncomfortable to try on clothes there. And she make customer fold back to original then return to her. Customers need to do her job for her too? Why you hire her then? read more

If I can give them a 0 I would do it. About 16 people waiting in line. It's the worst dds around

i love this place. Its a cheaper version of ross and marshalls. They're cleaner to. I can basically get any house hold items for cheap.

defin good prices on everything. i heard this place takes in whatever ross cant sell. i find great buys for all and any occassions. place is somewhat ghetto since the store is always a mess and theres always a security guard in place. hmmm.?!? haha read more

The services are improving but still a bit of a way to go.the shop is cleaner now, staff are friendlier. They don't allow bags in, so be prepared to check them in. The bathroom and fitting rooms are relatively clean. Good stock selection although they do not carry wall clocks when I checked a week a go. read more

Pros- i love the prices, and the products they have. Cons- I felt like i was in a cross between a government office and a prison. Security was tight! even the dressing room had policy that you cant deviate from, NO EXCEPTIONS!! I also thought it was strange that the checkout lady wanted me to swipe my card before she finished ringing in all my purchases. I want to know what my total price is first before swiping my card, i dont know, call me crazy! read more

I am a security guard for this dd's and we're far from disorganized! Maybe you guys came on a bad day because my boss as well as other guards and staff INSURE THE CLEANLINESS & SAFETY of this store, We do also carry name brands so if you haven't been in a long time your experience is probably going to be different now. Also just because we are present DOES NOT mean it's ghetto.lol We are there to make sure the customers and staff are safe not because it's ghetto. read more

Don't get me wrong, the prices are great, but this by far is the dirtiest store I've ever been to! My shopping cart kept getting stuck on all the sh*# that was on the floor! read more

Ehhh...Stear clear. DDs are up and down, this one thumbs down. Store is messy at all hours. People are questionable in the parking lot at best. Never feel to safe going alone. Lots of drug use in the parking lot as well. If its your thing more power to you, but it isnt appropriate in front of me or my children! Staff could care less, then again Im sure they dont get paid much to put up with shit all day. Theres better DDs in the area. I wouldnt waste the time. Never found an item I wanted in this location. read more

This is the worst place to shop. I bought a few clothes from here and had my receipt and didn't have tags on them, however I jut bought them a week ago so it's no big deal. They didn't take the clothes back and they were so rude about it. It's the worse customer service ever, the manager was rude. On the same day I went to another DDs store and they took all my clothes and returned my money in full. Don't go to this store they are VERY rude!!! read more

The worst service ever I have seen, the item you buy doesn't much the the name of item and u get trouble when u want to return it. They say it is used and doesn't much the item. It is because the person is in charge of doing pricing and tagging is not trained. That was my last time purchasing from this location, I will let all my family and friend that don't purchase from this location. They sell defective and used item of other stores, but if u want to return something they give you stupid reason and policies. read more

I like DD's because they have cheap brand name stuff, like Hanes, Fruit of the Loom, etc. I do not mind cosmetic blemishes so I like buying men's underwear at any DD's. Price is right. This branch is cleaner than most. Certainly the clientele are regular people, unassuming and easy going. No uppity Nordstrom types here. read more

An honest discount store, and I seem to find just what I need, quite a variety of everything!

The prices are great & the finds are awesome. Although, clothes, toys, etc., are all over the place. & My cart kept getting stuck everywhere. Also, the clothes aisles for juniors are so close together, it's hard to find something when you can hardly move, & people are just barging their way too. There was seriously no space in that store. Overall, it was alright. read more

I selected ONE STAR BECAUSE I DIDN'T WANT TO GIVE ANY STARS IT SHOULD BE ZERO STARS THIS PLACE IS HORRIBLE! I couldn't wouldn't give this place a star very dirty inside store manager has a snooty look and talks about shoppers in the store the fitting is very very disgusting.... Kid was peeing in the corner while the mom was changing baby diaper then left it in the Stoll very nasty when I informed the last that worked in the fitting room she said o well not my problem we can't do anything about it! Wow such bad customer service.... Tried on a tank which had been ripped and another I didn't even try on had some weird puss looking thing on it yuck... Never going back there! They need to get rid of manager and hire an experienced manager get rid of the associates and hire new people that can get trained properly and that truly want and need a job .... Need friendly and nice workers not people that hate there jobs.... So sad but I guess you get what you pay for...... read more

Do not shop here because they racially profile customers. I had a back pack on and another woman(white ) she had on a backpack as well I'm(black) the store manager never asked to look in her backpack but yet she needed to look in mine. So the the manager goes well since wallet is in there you can keep it but I have to check it before you leave. I told her no I will spend my cash in a store where I'm not looked at as a thief when I walk through the door and your corporate office will hear about this. I was so pissed off because she had security to approach like I really did something wrong and on top of all of that I was dressed in my work uniform....really!!! read more

I love coming to DD's for the shoes and various household items, however I feel like the customer service is terrible and is only getting worst. When you're in line they yell for the customers to take the hangers off of the clothes, then they call you before the previous guest has even gathered their belongings. They don't even hand you the receipt! To top it off they don't allow you to bring the cart outside no matter how heavy or how many items you may have, I asked the security, considering I had 6 large bags and he would not allow it, nor did he offer to help. The staff is unprofessional, gossiping about a new supervisor, who I agree was very handsome, however they were discussing what they would do to him in the bedroom across the registers and I really did not need to hear that information. read more

The workers there are doing there job its the customers throwing close on the floor letting there kids run wild they dont understand that there just doing there job....they have store policy's to follow read more

very affordable clothes! nice clean layout and friendly staff. mainly off brand off season but basic clothes and great for high low shoppers! i guess my friend described it best - a very affordable ross for less read more

Always find something good but always wish for more goodies. The security gals are very friendly. Greet everybody who walks in. The times that I've been there is short. The last checkout wasn't that great. They lady seem to work there too long that day and when it was my turn she just told me to get the recipes from the machine myself. Oh we'll... read more