Customer service was amazing very friendly Kayleigh was very helpful professional and friendly customer service food was excellent but the customer care service is what's bringing me and my family back thank you Kayleigh! See you all next Dave's hot chicken read more

Food is great Service is quick and friendly Place is clean Definitely recommend My son and I will be back Thanks Chris for the great service read more

BEGINNING of the END: I received paper thin chicken and asked politely if Dave's is changing their chicken and how they do things. The person said this is always how their chicken has been. I asked if I can get a thicker piece of chicken because I have NEVER gotten chicken like this from Dave's ever. They said they would and then came back with a receipt for a refund and said the manager told them on the phone not to make my order. I am Muslim and have eaten at Dave's for years because it is halal but I can happily choose another restaurant. UPDATE same day: about 10 min later the shift lead arrives after I asked if I could speak with the manager that told them not to serve me. The shift lead was quite rude but I was extra polite and telling her I just wanted my food not a refund! So she then said I'll see what I can do, so I was hopeful. Then a couple minutes later the general manager of the location came in and walked up to me aggressively acting like she wanted to address it but wanted to tell me what happened and not listen to what happened. And I tried to say the same thing to her and she literally just wanted to kick me out of the restaurant.. I've never dealt with such rude behavior and hateful tone at a restaurant I swear to the man upstairs. The GM solidified that I am now done with Dave's hot chicken and will not spend my money here. All because I asked has the chicken got smaller? Lol read more

Dave's Hot Chicken - Paper thin chicken I've never received it like this from Dave's and they said this is always how it is - Chicken Shop Near Me - Fullerton, California

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yesterday, sunday, march 8th at about 7 pm, me and a group of my friends (about 16 of us) went to this location. we had just got out of music rehearsal and wanted to spend a nice, casual dinner together. when we arrived there were a good amount of people there, but by the time we had sat down there was almost no one seated outside where we were. since there were a lot of us, we had to put a couple of tables together. the shift lead (i am assuming, anyway) came out and started speaking to us with a bad attitude, saying, "i wish you guys would have told me you were moving the tables. you can't be blocking the sidewalk. my manager just called me and said you can't do that." ALSO BTW i didn't know it was mandatory to bother the workers about moving the tables if we were going to move them back. so we said "no problem" and moved the tables into an L shape so we would be out of the sidewalk but still able to sit together. this lady then came back outside, took a picture of us, and started talking on the phone. she came back again and said, "excuse me, i already told you guys you need to stop doing that and move all the tables back. you can't move them at all." one of us said, "okay, sorry, that was unclear the first time." and she responded, "yeah, you guys can't do that. my manager said." it made all of us really uncomfortable, but we had already got our food, so we just moved all the tables back and sat separately. it was the most uncomfortable and unprofessional interaction i've experienced. my friends and i will not be going back to this location, and i would not recommend it if you want to enjoy a nice meal with more than three friends. 0 stars if i could, but the mozzarella sticks were good if anyone was wondering. read more

This was one of the few places open at night on the 4th of July, so thank you Dave's. It was just my husband and I, and we had the tenders meals. One with cheese fries, one with kale slaw. They originally gave us Mac and cheese. This location always gets orders wrong. Oh well, easy fix. It was packed but we managed to get a dirty table that we had to clean oursleves. I can't be picky, since it was the only place open near by. The food was at least pretty good. read more

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I've had Dave's Hot Chicken many times before and this location in Fullerton does it right every time! We tried their mozzarella sticks this time, which I loved! The cheese pull was heavenly and it comes out hot and fresh too. The service and ambiance here is always great, which the staff coming up to check on you if you need anything. Great customer service! If you're in the mood for some great chicken or their mozzarella sticks, come to this location! read more

I don't think they make the food in the order they were placed. I came in before a bunch of people and was the last to leave. I believe they were trying to get the simple, one-item orders out and hold the order with multiple items to the last. It was not a good experience. read more

My mouth is full of ice cubes and yogurt right now from just 1 bite of this. FML The sliders are superb though read more

Dave's Hot Chicken - Reaper tender - Chicken Shop Near Me - Fullerton, California

Dave, I know how great your sandwiches are. I wasn't planning on eating at your place today but my temptations got the best of me and I ended up having your mini sliders. It was good. Really good. The perfect amount for someone who didn't want to eat too much while maintaining the same great taste as a normal sandwich. The honey and the sauce paired with the fries? Fuhgetaboutit. But what I can't forget is how sticky my fingers got after going through your meals. How could I open the bathroom doors without getting honey and crumbs all over the handles? Look like a dinosaur by opening it with my elbows? Which I didn't even have the option to since the bathroom was in use during the duration of my dinner. I had to resort to getting the water from the dispenser and having my wife pour it over my hands outside. Your food is great. Your staff's service is cool. But you could really use some hand wipes to go with your dishes. Just my 2 cents. See you soon again. Xoxo Daniel read more

Dave's Hot Chicken - Daaaavvveeee let me in. - Chicken Shop Near Me - Fullerton, California

Dave's got chicken is the best! Make sure you go and check out their chicken. It is fire !!

Ordered online for pickup, and everything looked great! I loved the Build Your Own Trio combo. I'm mostly writing this review because of how kind the customer service was especially the cashier. She was incredibly sweet and made the whole experience even better! read more

Dave's Hot Chicken never misses. The chicken was hot, crispy, and super juicy with just the right amount of seasoning. The fries were fresh, the sauce was amazing, and everything tasted made to order. Fast, friendly service and great portions. Definitely one of my go-to spots whenever I'm craving hot chicken! Thank you Kaylee for helping us out read more

I was served by Kylee! She is amazing at gathering orders and attending us! She had a smile on her face that set the atmosphere in the restaurant! read more

Dave's Hot Chicken - I had amazing service from Kaylee!! She's so kind and truly excels at customer service, my food was great and she was serving amazingly! - Chicken Shop Near Me - Fullerton, California

I love Dave's but this location is not where you want to go. Lots of customers, including us, waiting on orders. Our food came out lukewarm. Trash bins were overflowing. Stay far away from from the Fullerton location. read more

First, I will say, the employees are always super nice. However, the wait is always long to get your food. Even if you order ahead, you get there and you still have to wait additional time. Then, today I go to pick up the order I placed online. I asked for the bathroom code to use the facilities. I'm told - new rule, bathrooms are only for people who are eating inside the restaurant. What the heck? You will take my money but not give me the decency to use the restroom. So ridiculous. read more

The wait was long but the food came out hot and was worth it. Despite the wait being long, the cashier, Kayleigh, was an absolute beast and kept the line moving. She constantly helped pack orders, confirmed door dash order, Uber Eats orders, and took orders at the same time. I also overheard other patrons saying this was the best and preferred location in the area. read more

Dave's Hot Chicken - Chicken Shop Near Me - Fullerton, California

Wtf cheese fries?! Reg fries $3.99 vs cheese fries $5.79 I paid $1.20 more for this? Do better read more

Dave's Hot Chicken - Cheese fries - Chicken Shop Near Me - Fullerton, California

From the moment we walked into the establishment we were kindly greeted from employees. Definitely gonna come back.

They have unique decorations and all around fun environment. The service was quick and polite. The food was better than I anticipated. The chicken had a lot of flavor. And I loved the sauce they have! read more

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I ubered the food and it was delicious 8.3/10! Spice level for mild and medium wasn't spicy! Add honey to the chicken solid 9/10! Mac and cheese it was okay 6.5/10. Sauce 9/10! Pickles 7/10 nice crunch! Fries have to eat right away for crispiness 8.5/10. read more

Dave's Hot Chicken - Chicken Shop Near Me - Fullerton, California

Went back Friday 4-17 to try again. As I walked in two guys where at the counter bickering with the staff about the sauce they got and they left. While I was looking at the menu the employee greeted me with welcome and proceeded to talk to the back room cook/manager about the two men about whatever the sauce issue was. While I was deciding what to order I watched the back room cook he /she him her on their cell phone texting waiting for me to place my order I turned and left. Cell phones as we all should know are filthy and should not be in your cooks hands while prepping food. read more

Basic math was lost upon them. I told them I ordered 2 Dave's bites 10 piece that had a sauce dipper in each. The supervisor told me that I only paid for it once, but I know I selected it twice and paid extra for it because it's on my receipt. I tried to show her my order, and she said "can you let me explain this to you so that you can understand" in a very snippy tone and eye rolls. She continued to explain multiple times on and on while I stood there that I didn't order it so again I "could understand" when it's clearly on my order and on my receipt that she refused to look at. So unnecessary to be this disrespectful and unprofessional over a sauce. read more

Dave's Hot Chicken - My order with the Dave bites and sauce dipper ordered 2x - Chicken Shop Near Me - Fullerton, California

First time trying Dave's hot chicken & Kayleigh provided outstanding customer service! She was so friendly welcoming, & had such a positive attitude from the moment we walked in & she was patient, answered all of our questions, & made sure our order was correct, Even though the restaurant was busy, she stayed professional & made us feel valued as customers. It's employees like Kayleigh who make people want to come back. Great food & even better service--thank you Kayleigh read more

Just saw on the TV at Super Bowl final and just stop by the nearest one from my house. No.1 combo 2 sliders with fries was good enough for me. Small but nice place with good quality. read more

Mel! She has great customer service skills. Always greets you with a smile. My son's favorite chicken.

Monse was really nice and had amazing costumer service! The food was amazing as well.

Delicious sandwich but what happened to the coleslaw? Just one or two pieces of it, might as well not have put any. This is nonsense. read more

Dave's Hot Chicken - Chicken Shop Near Me - Fullerton, California

My first visit here was unacceptable due to severe hygiene issues and poor service. I observed staff handling trash and cleaning tables before prepping food all without washing hands or wearing gloves. To make matters worse, our order was given to other customers who handled the food before it was retrieved and handed to us. When I asked for a fresh replacement, I received cold food in the original greasy boxes, including a piece of chicken that had been torn. When I requested a refund, I was told no manager was on-site and I'd have to return tomorrow. This establishment is unprofessional and unsanitary, I will not be back. This happened Sunday May 10 at 7:55pm read more

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Dave's is awesome I love the honey and Dave's sauce all on the burgers. The service was fast and nice took care of all my needs thank you Dave's staff! And the ambiance was nice and quiet then again I was there in the morning if it was night time it would prolly be alittle more busy! read more

Dave's Hot Chicken - Chicken Shop Near Me - Fullerton, California

Great experience with Chris as cashier great job .............it was amazing good stuff go here read more

Dave's Hot Chicken - Chicken Shop Near Me - Fullerton, California

should not take 45-60 minutes to get my order. unacceptable service. a full kitchen of women

Their 'mini' slider meal is essential 4 nuggets. It doesn't even look like the photo in the menu on the kiosk. What a rip off. read more

Dave's Hot Chicken - They need to update their photo on the kiosk and rename this from mini sliders to MICRO sliders. - Chicken Shop Near Me - Fullerton, California

I had Dave's for the first time in almost 2 years. I was really craving hot chicken today. Wow this place went downhill, it just does not taste the same anymore. For starters, the portions got smaller. The chicken wow, between the 2 tenders, one was ok the other was mediocre. The fries were awful as well. I also ordered the new hot mozzarella stick to try and they took forever on one stick. It was ok, but the embarrassing part, to my surprise, was that it was better than the chicken. The reason for the extra star was that they gave me extra sauces. Tables were also not clean so I had to ask to have it cleaned. Safe to say I'm never coming back, good bye Dave's. read more

The customer service is so terrible Long line waiting, every time I went here waiting was so long to pick up my order and most of the time I saw the order already there and one guy takes slow or mess up or whatever I think this place need train more staff. read more

I ordered the two hot sandwiches with fries combo and shared with one other person. The portion was a little small to split for the two of us but the seasoning of the chicken was great and I like that they give you extra pickles on the side! The fries are also not soggy and the sauce that comes with it reminds of spread from in n out. Overall, it's a solid meal for a quick bite! I ordered hot and it wasn't too spicy for me personally but I don't think I would try any spicier than that. read more

Dave's Hot Chicken - Chicken sandwich and fries combo - Chicken Shop Near Me - Fullerton, California

I don't care what anybody says but Dave's Hot Chicken is SOOOOOO BOMB. I legit crave this every weekend and give in to order my usual 1 Slider and 1 tender combo with extra dave's sauce and honey. Gotta have the sauce with honey, life changing. I usually doordash from this location and I never really had a bad experience, my order has always been correct. The size of the tenders are usually also pretty big, which is great! Literally one of my favorite meals ever. read more

My first impression was really great-- the place was clean, staff was helpful, and the food was delicious. It was the aftermath that killed my boyfriend and I. We both got sick. I'm not talking a little tummy-ache. I'll let you imagine the rest. I would not come here again. read more

Have came here on 2 separate occasions. I just wanted to talk about how sweet and professional the FOH crew is. Gavin is amazing. Kayleigh is amazing as well. They both know how to keep the orders flowing and keep taking orders at the same time. Food is always hot and fresh. You do not wanna miss out on this location. read more

Customer service was on top of things. They addressed my concerns, and provided a solution to the issue. I will try this location again and see how that goes. But having a responsive business is nice direction. read more

I got the two sliders with mac & cheese ($14.99) and other orders for my family. It was their first time eating food from Dave's (and my umpteenth), and they enjoyed it. I really appreciate how the chicken has a blend of savory and slightly sweet flavors. I was hungry at the time, so each bite was quick even though the portion size was large. The price point for two sliders with an accompanying side is relatively high, but it's still a nice and reliable treat to have. read more