We stopped by with the kids and had a great experience! The service was fast, the staff was friendly, and the restaurant was very clean, including the restrooms, which is always a plus when you're dining with little ones. The indoor playground kept the kids entertained while we enjoyed our meal. The only downside is that parking is a bit limited, so plan accordingly. Overall, it's a great spot for families looking for a place where kids can eat, play, and have fun. read more

#Terrible Customer Service, #Unwelcoming Staff, #Unclean Dining Area I had a very disappointing experience today. I ordered a Peach Milkshake at the drive-thru and politely asked stuff to refill my other drink. I asked if refills were done inside, so my son walked in alone. We've refilled here before without issues, but today three young female staff were extremely cold and hostile, interrogating my son about where he bought the drink and making him feel uncomfortable. They eventually refilled it, but rudely told him, "Only this time. Additionally, the dining area here is often dirty and poorly maintained. Treating a child with disrespect is unacceptable--especially for Chick-fil-A. Management needs to address this immediately. read more

Came in with some teammates after weekend sports. It was clean and crowded. The staff was great! The service was quick. They had some balloons and decor up and around the restaurant . All the kids had fun in the play area. We will be back. read more

Chick-fil-A - Fast Food Near Me - Fullerton, California

Cookie time! If you are signed up as a rewards member and have the Chick-fil-A app, you can get a free cookie for your birthday. Who doesn't like freebies? I don't know about you, but I'm a fan of free lol Aside from that, the food at this location is great. I've had the macaroni and cheese. Very cheesy and hearty. I love the market salad. It so fresh! The cross cut fries are hit or miss though. Sometimes they are not fried enough. Service is always great. Ambiance is busy busy. read more

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Everyone was kind and it wasn't super busy so I don't understand why they took so long to make a simple order. Apart from that they gave me the wrong item. I ordered the 12ct chicken nuggets and did not get that. read more

Chick-fil-A - Wrong order - Fast Food Near Me - Fullerton, California

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This Chick-Fil-A needs to be looked at ASAP. I ordered for pick up the morning of Aug 26 at around 7:30. By the time I walked towards the pick up area I noticed my order was ready. There was a sign for customers to wait for help. There was one employee guy at the registers and plenty of employees doing drive through, including managers. Waited for an employee to notice me but nobody did. I decided to grab my order. This has been one of the worst Chick-Fil-A I've been to. There needs to be more training. The employees need to be aware of their customers. Would have taken less than a minute for help. Shame for the employees not looking around and stepping in. read more

I usually never complain about Chick Fil A customer service but this location needs work and I'm hoping corporate will see this. Our order yesterday was missing a sandwich even though the worker assured me everything was in the bag. When my husband finally talked to the manager to complain, she wasn't particularly sorry even though it was explained someone in our family didn't have a dinner...couldn't do much about it...and we would have to come back to the store for the refund (that wouldn't even be worth our time or effort). Very disappointing experience. read more

Didn't give me a pup cup, nice to know this location hates dogs! I should've asked for a side of whip cream when I ordered my milk shake I guess. read more

I was picking up several orders for people and myself, all placed on the mobile app ahead of time. Upon arrival, I was told by the lady that it was still on the board and being prepared. I found that a bit strange since all orders were placed at least 15 mins ago (mind you nothing fried was ordered either, just mac and cheese). I had purposely told everyone that ordered to hit the button "I'm here at the restaurant already" so by the time I get there it would be ready. Sure enough after the third person approached me while I was standing there for several more mins asking if I had been helped, I happened to see that this whole time all 4 orders were already ready on the shelf... the first person who had told me it was "still on the board" didn't even bother checking the shelf and just assumed it wasn't ready. Other than that, the saving grace was the last gentleman who had approached to help get my orders and the other younger lady who asked if I needed a bag for all of my orders while I was getting some napkins. read more

Regularly customer here, consistently get the order right and always fresh/hot! 5 stars for Trevor P. in the drive thru tonight, he's taken my order a couple of times in the past and always has a great attitude and excellent customer service. We need more Trevor's! read more

We ordered a spicy chicken sandwich and a regular chicken sandwich. One came in a red bag and the other came in a cow print bag. NEITHER said it was the spicy or non-spicy one. We could NOT tell until one person had to bite into the sandwich and inadvertently had the wrong one. Who does that where they don't mark the bags when you order different ones? Terrible. read more

Trevor is so nice ! Made ordering here so easy I always feel complicated ordering my food that's not on the menu. Such friendly service 10/10 :) read more

Slow Order wrong Slow Slow Slow Slow asf Bad Slow Long lineeeeeeeeeeeeeeeee Bad Slow Terrible service read more

​I am a huge fan of Chick-fil-A, and this location reminds me exactly why it's my absolute favorite go-to spot. Between the food and the service, they get it right every single time. read more

My parents came here with a group of elderly church folks on Monday 2/24 to grab breakfast. Turns out it was one of their birthday's, so they sang happy birthday. What I thought was super sweet and noteworthy was that one of the staff (I'm assuming the store manager) heard and brought over cookies for everyone! There must have been at least 8-10, so I thought this was such a kind gesture to go our of their way to provide birthday sweets for everyone. I benefitted from this kind gesture with my parents bringing back two cookies that I devoured. Lol. The cookies were so good! Thank you to the Chick-fil-A team here for the above and beyond service! read more

Took 10 minutes for one breakfast and customer service was terrible. I waited I waited in the drive-through like an idiot and no one told me what's going on. Never going back. read more

Chick-fil-A win here is their playground. Not Chick-fil-A is have a playground. Ordering my dad's expected. I'm a little newer to Chick-fil-A. So we opted to get the girls ice cream instead of the toy. They showed us the toy and it just didn't seem like something. My girls would want. Here's my pro tip though they let you pick the ice cream up in the end, wait until the end to pick it up so that way it doesn't start melting. Another thing I learned was the condiment stations that are set up throughout the restaurant. The place was jamming and totally fun for my girls with the play area. Really did like the service. They were very pleasant upfront. Then as we were eating, we came around at least three times to ask if we needed a refill and refilled your drink for you. Definitely worth another visit. read more

Super bummed out... the "Lord's chicken" is one of my Favorite places to eat but today just really was a Debbie downer for me! When I got to the drive through there was a random white work truck blocking the drive thru entrance so that was a mess, that's just for starters. The line was moving very slow, and once I got to the speaker to give them my order the volume was sooooo low. When I got to the window to pick up my order, a market salad with no blue cheese, the guy at the window took my payment and then gave me my bag. I asked him if everything was in the bag and he said yes, then I asked if the salad had no blue cheese and he confirmed no blue cheese. Then I asked if he can make sure there was dressing in my bag because the last time I went they forgot it. He looked at me and said, "yes ma'am. Everything is in the bag." And smiled. So I foolishly trusted him. When I got to work I pulled my salad out of the bag and lone & behold NO. SALAD. DRESSING. Now I know this is 3rd world problems, but man... this kind of service just really gets me heated! How much more time would it have took to just double check that the dressing was in there instead of giving me a condescending answer and a yes ma'am? Now I have a salad with no dressing which is now a waste. I have to spend more money on lunch cuz $20 on a salad and ice tea wasn't already enough. Ugh. That's all. read more

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The LAFC won a home game yet again, so it was time to redeem a free Chick-fil-A chicken sandwich. I placed a mobile carry-out order, and the process was smooth. The food was ready quickly after I paid on the app. I gave the last four digits of my phone number to the staff member to retrieve the food. When I got home, the sandwiches were still warm as expected. There was parking near the front of the restaurant, and it was a little busy getting out. OCTA route 30 also has stops on Orangethorpe Ave. close to S. Harbor Blvd. and N. Lemon St. read more

So I went to try the chicken tortilla soup. Boy Huge mistake! Not appealing or appetizing at all by appearance. Looks like chuncky ____. Yes why would anyone buy this. I was hoping to have a broth with maybe fresh chicken pieces, I was deeply disappointed. This item should be removed from the menu or at least change the recipe a bit to broth. Clearly not a winning streak here. I need to just stick to breakfast and simple sandwich.i will add photo. The flavor was bad also I just wasted money needless to say I did not eat this read more

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Decent Chick Filea sandwich I had. I like their fries and all. Nice location for lunch. Service was good, and menu options. I am feeling Chick Filea again. read more

The best Chick -fil -A experience! We just went through the drive thru and Ashley was so nice and friendly! She really made our experience worth coming back again. She also offered us things we never tried so we did in fact take her word! They need to hire more personality like Ashley ! We vistied store#02805 @ 6:30 on 02/26/25 read more

Chick-fil-A - Food - Fast Food Near Me - Fullerton, California

First off I love Chick Fil A. My family of 6 loves it. I spent about 65 bucks for bad fries, cold sandwiches, and asked for a lot of Chick Fil A sauce which I was only given 2. I live 15 mins away so I didn't want to drive back cause it was late and I was having dinner with my family. I waited a week for them to respond to my complaint. Only to find out they won't do anything and they will keep my 65 bucks I worked for. Worst guest experience at a Chick Fil A and I do not recommend this location. read more

Conversations with the workers. Suggestions about the menu. Atmosphere is nice. Lemonade is really good

Would be a 5/5 if they let paying customers have or even purchase salad containers for their food.

I always appreciate the fast and friendly service at this Chick Fil A location. Even though the line is long, I feel like it is quick and efficient. The workers are so kind, professional, and helpful. My waffle fries needed some more salt, but the sauces save everything. Everything else was good as usual. read more

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Unbelievable Service from the drive-through gentleman named Isaac, as a connoisseur, who comes here all the time with my family. It's really nice to have a gentleman like him was very polite and knowledgeable with great matters. Keep up the great work man love coming to this place because people like you. read more

I was concerned to go back here after finding a hair in the water. But nonetheless I returned. Had a great experience. It was fast and next to a Tesla supercharging station. read more

Chick-fil-A - Chick-fil-A Nuggets 8 count and a cup of coffee. - Fast Food Near Me - Fullerton, California

My wife went through the drive through and ordered food for 2 both meals were wrong. She went to get it fixed inside and the person at the counter told her are sure nothing else is wrong with an attitude!!. Once she got back home the meals were still wrong. read more

Great food, Excellent customer service. Accommodated my picky eaters. Manager seen working right along crew. I love to see that! read more

The people are nice let's just be a little more careful with food please was eating my food and I seen this hair on my chick kinda sucks cuz they are delicious but ... yeah I get it accidents happen let's just be a little more careful please read more

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Order accuracy was way off. A frosted lemonade became a frosted coffee. (They fixed this one) An original bbq sandwich became a grilled. (Discovered later so we didn't bother) It was the team lead that took the order, too. read more

Not sure what happen today but service was very poor .. they parked all the drive thru cars and we had to wait much longer then normal. Once I got to work to eat my food there was a hair in my fry . I took a picture quite disappointed didn't eat food due to this issue . read more

Chick-fil-A - Hair inside fry - Fast Food Near Me - Fullerton, California

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Ordered lunch for pick up and requested no tomato on one of my sandwiches and was charged .30 cents for not tomato.

Came here on a rainy night. The line was packed, per usual. However I downloaded the app and used it to place a mobile order while in line. It's a very easy to use app! Even though the line was long it only took 10 mins. I asked for a few sauces on the side and I wasn't charged extra and they gave me a few of each- I appreciate they weren't stingey! Great customer service and friendly staff. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Fullerton, California

I hardly write reviews for fast food places but the service here was so good. My husband and I had ordered on the app ahead of time for dine-in, so they were efficient and quick to come to our table to deliver our food. Another worker came later and offered us mints and hand wipes (feels like some high end restaurant lol), then minutes later, another worker came up to ask if we needed anything else, like utensils or condiments or anything at all. We were amazed at how attentive and polite their staff was. MAjor props to the hiring team. read more

Charles (the manager) is great. My wife was hesitant to try their spicy grilled chicken sandwich, and he said, "If you don't like it, I'll give you your favorite sandwich instead." The food, service and atmosphere are always great! read more

Super friendly, fast and efficient workers at lunch today. Great food as always too.

This Chick Fil A location holds a special place in my heart. Their catering team, Kristen and Anna, stayed on top of every detail of a huge catering order, even identifying a mistake I had made with pick up times. They were kind, helpful, and attentive. I managed to make an even bigger error on an order responsible for feeding 20 hungry kids and their families. Thanks to the compassion and generosity of the catering team and the GM, Charles, my error was corrected without penalty. They truly embody the spirit of CFA!! Not to mention... the food was incredible. I HIGHLY recommend this location for any catering needs in the area. Thank all of you so much! read more

Ordered 2 kid's meals and two Cobb salads. One salad without corn. Thank goodness the kids meals were correct. Both salads had corn. One did not have any tomatoes. One did not have the dried peppers in the package. But we did get 3 salad dressings. Disappointing to say the least. read more