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    Dairy Queen Store

    1.6 (31 reviews)

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    Waited almost 30 minutes for my "Blizzard"
    Lawrence H.

    Poor service, long wait, extremely sub-par blizzard. We stopped in for a quick treat and took 30 minutes just to get through the drive-thru. I was watching and the car ahead of me had a beautiful blizzard come out the window (not served correctly). When I got to the window my blizzard was already soup. When I asked how long it had sat there, I was told that she didn't make it so she didnt know. Thankfully she didn't flip mine either.

    My arctic rush compared to the DQ website picture

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    1 year ago

    Helpful 1
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    Photo of Marina H.
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    6 months ago

    New management!!! Staff was phenomenal! So kind, friendly and helpful. Our ice cream was great! Come give it a second chance.

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    1 year ago

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    2 years ago

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    11 months ago

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    2 years ago

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    9 years ago

    Helpful 3
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    3 years ago

    I hate this place. it was awful and it taste like shit. Never go back the service is awful.

    Helpful 2
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    5 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    Photo of Kurt S.
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    12 years ago

    Helpful 1
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    8 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    4 years ago

    No free pup cups when there free everywhere I don't recommend this place the owner needs a new company

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    7 years ago

    Worst DQ ever! Long wait, inept staff, cold fries, and a mixed up order. Don't waste your time or money.

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    4 years ago

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    6 years ago

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    9 years ago

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    10 years ago

    Helpful 2
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    6 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    5 years ago

    Slush tasted like dirty water. Cheesecake bites in the blizzard tasted sour so they were probably old. Save your $ and go somewhere else!

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    9 years ago

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    7 years ago

    Helpful 1
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    9 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - Dairy Queen Store

    Review Highlights - Dairy Queen Store

    that's turned into a thrift store..." Turns out the Dairy Queen is also in that building, the door is on the other side.

    Mentioned in 2 reviews

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    Freddy's Frozen Custard & Steakburgers - ##3 California Style Double Combo

    Freddy's Frozen Custard & Steakburgers

    3.0(64 reviews)
    1.5 miCouncil Bluffs
    $

    I have never tried Freddys , I went in the 1st time and got the California burger meal... I liked…read moreit! The second time I went in I tried the Grilled cheese steak burger... and I loved it! I would get this again. I get that the fries are their "signature thing" but I'm more of a regular size fry guy! Decent food, fair price

    So the last time I ate it this FREDDY'S was when I lived in Council Bluffs about three years ago. I…read moreremember going through drive-through and they did a horrible job on my order and weren't overly friendly about correcting it here we are three years later I came out here for work, decided to swing through Freddy's give him a second chance what happens they screwed up my order again I ordered a large fry when I looked in the bag. The fries barely had any in them. Sometimes there's fries that have fallen in the bag so I double checked in the bag. There wasn't a single fry in the bag. They were all in the cup in the bottom so I actually pulled into a parking stall, walked in, showed it to them and said hey I ordered a large fry. The kid walks over to the fries grabs a cup throws it in the bag comes over to me and hand it to me and then walks away, didn't say a word so if they haven't changed their philosophy and how they do business in three years, I think that's a pretty strong indicator on how the businesses run when you get the exact same customer service three years apart, , whoever runs the place doesn't care.

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    Arby's

    Arby's

    2.4(21 reviews)
    3.0 miCouncil Bluffs
    $

    Service and food were great at this 24hr Arby's. 2nd time I've been here and this was the case both…read moretimes. Jamie deserves employee of the year, a raise, and potentially a promotion. Her work ethic and attention to detail led me to believe she was either the owner of the franchise or the cleaning crew contracted to clean the store. She was - I believe - finishing cleaning exterior windows when I arrived. The temperature was around 22 degrees at 0' dark 30 when I arrived. She greeted me, took my order, presented my food in a timely manner, and went outside to finish cleaning at least one exterior window. She also did some exterior maintenance with a large mat, etc. I had asked her before I received my food if the area I intended to sit was closed. She informed me it wasn't. As I ate, I marveled at how much she was doing as she was so meticulous about replacing tables and chairs. It's hard to get/find good help these days, which is what led me to my previous assumption. Out of curiosity of an answer to my assumption, I asked her if it was a corporate store or franchise. She informed me it was a franchise. I asked if she was the owner. She said "I'm not even a manager" to my complete and utter surprise. I legitimately just knew she was going to be an owner based on her work ethic and apparent level of care and pride she seemingly took with regard to the store. She's a keeper!

    Service was good food was not. Ended up with food poisoning from what I believe was bad meat on the…read moreGreek gyro. Never had issues with Arby's food before, but was so sick I probably will never eat it again

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    Dairy Queen Store - icecream - Updated May 2026

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