My siblings and I recently decided to take advantage of the 87-cent small Blizzard deal at this establishment, and we were met with an experience worth praising. The service we encountered was not only welcoming but exceptionally kind. Our visit took place on a Tuesday (September 19th), close to 9:40 PM, and it was a young man with glasses who assisted us. This individual went above and beyond to ensure we each received exactly what we wanted, and his genuinely pleasant demeanor added to the overall positive experience. As for the main attraction--the Blizzards themselves--they were nothing short of amazing. The attention to detail in crafting these treats was evident, resulting in a taste that was undeniably delicious. One notable aspect was how generously they filled the cups, practically to the brim. Each of our Blizzards was a delightful, overflowing concoction of goodness. Parking is also easy at this establishment. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Service was absolutely terrible, 4 people working 3 trying to look busy when they're actually not doing anything productive, as I'm patiently waiting for them to finish their "tasks" so I didn't interrupt what they had going on. August 11th, 2025 @ 5pm. One of the workers for some reason had to recount less than $15 of dollar bills seemed like it was very overwhelming, poor thing. Shoutout to the girl at the register only one giving an actual effort unfortunately I had to interrupt her process to get an answer about my mobile order because physical communication with customers seemed way too traumatic for any of the other 3 seemingly capable workers read more

Ordered through the app. 2 cones-1 large and 1 medium, chocolate dipped. Please tell me WHY the young ladies made them and tossed them in cups. The chocolate was wet, so it stuck to the cup. Not the ice cream. We couldn't even eat the ice cream with the cone. Horrible! Their attitudes matched the service as well. read more

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We ordered 2 chocolate dipped cones- both were served as the one pictured. Absolutely no ice cream in the cone- the ice cream was served in the cup and the cone placed on top. It was in layers- ice cream, chocolate and ice cream topped with the cone. read more

Dairy Queen - How is this a chocolate dipped cone? - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

The ice cream we all tried are good, same as before. But it looks like the staffs nowadays were not trained on customer service. Kind of rude, doesn't smile, will not recommend from the menu, not very attentive. Most of the customers have kids with them, so it does makes sense if the staffs are more attentive to the customers. read more

Dairy Queen - Choco Brownie Extreme BLIZZARD Treat - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Dairy Queen was PACKED, waited in a line about 12 people long because I really really wanted a slush. A lot of parents here with their kids. Fortunately they had ample enough staff and peoples orders were getting knocked out quick. I was indecisive about which slush to get (mango or blue raspberry) I asked the lady at the cashier which was a better choice mango or blue raspberry, she said mango. So I told her I wanted a mango freeze slush.. she gone say, oh we don't have that one girl then why you even tell me that!!?? Gimme a blue raspberry blue raspberry was still really good, it tasted like a blue jolly rancher it melted fast tho. No icee consistency like 7/11, but like fine fine crushed ice and syrup liquid. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Love the blizzards! They are always speedy despite being super busy! There is limited seating but we usually do to go.

My family and I prefer this ice cream over all the other fancy smancy spots. I usually put in large orders for my kids and nephews and the young workers here always deliver with a smile. Today we were helped by A'Kaija and it was no exception, very friendly. We will continue to come no matter how long the line in hot weather. Today was a bonus as we came at the right time with no line! Thank you Dairy Queen team! read more

Dairy Queen - I always order for the size of a baseball team! - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

This establishment needs some remodeling, a deep cleaning and some love. The floors and walls were so dirty we opted to eat in our car. Luckily for them , the customer service was good and their ice cream cones are consistently tasty. However, I shudder to think of the cleanliness of the kitchen. read more

Dairy Queen - Fruity blast vanilla cone - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

I placed an online order a month ago (via DQ App) for two large Blizzards from this location for delivery. Unfortunately, I received my delivery and opened my bag to find out I got two small Blizzards instead. I contacted the Home Office and the owner left me a voicemail a few days later and said to come down in-person to receive replacements for free. Please keep in mind that this location is too far from me and insisted for my compensation to be used online. I contacted him (via texts) a couple of weeks later and he told me to wait until the first week of September for him to come back from vacation. We reached an agreement that if I placed a second order that he would do a full refund on top of getting my Blizzards. So I did this through the DQ App again. Yet, the Door Dash delivery driver (who was at the location) called me to say they didn't get my order and I had to tell her what kind of Blizzards that I wanted. The correct order was delivered a short while later. So I texted the owner my order number and he told me that a refund was issued to my Credit Card. A few days passed and the refund doesn't show up on my account. So I contacted him again and said he would do the refund process a second time and would send me a snapshot of it. Regrettably, it's been more than a week and my grievance still hasn't been resolved. Hence, you should steer clear of this location and visit either the Cypress or Garden Grove locations (since they never messed up on any of my previous orders) to satisfy your DQ cravings in the future altogether! read more

Nice employees!! But please hire more people they are extremely understaffed, poor employees :(

I come here every so often the soft serve is good but the texture sometimes is inconsistent, on some says it's good and some days it's like too soft and almost doesn't even feel that cold, I think the machine was struggling a bit. read more

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Came here yesterday to use a coupon from my app. I ordered the small strawberry shake and it was only $1.50. Excellent deal and the coupon was in my app which I downloaded recently so I could get my $.85 blizzard. Lots of good deals in their app. My first time at this location, but service was fast and it wasn't too busy. Came on Sunday afternoon. read more

Dairy Queen - small strawberry shake - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Delicious soft ice cream and Great speedy customer service with smile. They have delicious frozen DQ cakes for all the occasions.

Summer officially begins with weekly trips to Dairy Queen. Starting off Summer 2024 with the Turtle Pecan Cluster & Oreo Blizzards. Busy Sunday afternoon but employees were quick, efficient and served all customers with smiles. Blizzard were exactly what we expected- perfect! read more

OMG!!! AWESOME FOOD!! The service was incredible! Best desserts in town!!! The expresso ever!!

Closed on free cone day in the middle of the evening. Even tho it's advertised on their windows. And the workers are inside. Lame ! read more

Dairy Queen - Closed on free cone day ! There's workers inside. Lame !! - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

The cashier was friendly enough and was willing to accommodate my request today. I ordered a New York cheesecake blizzard size medium unfortunately after I had gone through only about 20% of the desert I had no more cheesecake pieces. I might have gotten three cheesecake bits for the entire cup I checked Thoroughly. Also the ratio of the filling and the ice cream was not good it made the ice cream very gooey because it had too much of them. filling and not enough ice cream and definitely not enough cheesecake pieces. Very disappointing next time I'll walk over to Afters ice cream shop and give them a try read more

Walked in no line. Yet I could see they were preoccupied. But no one aknowledge me what so ever they all ( 3 people) and actually one was doing nothing. Looked at me and carried on. The least you can do is say "hello will be with you in a minuete". Im a business owner myself my first rule is to make any one feel unwanted. Not only is that cp Common sense and common courtesy that is something I and everyone should practice at all times not just at wotk. So sad then when these places go out of business tney are scratching ther heads. Because I have spent alot of money at that place buying cakes and cones for over 15 yrs but never again and ill pass the word to thoseI know. You dont see me I don't see you. read more

Really bad service!!!! The cashier who was helping us out was extremely rude and was giving us bad look the whole time!!!! When we left she literally gave me my ice cream and walked away while rolling her fucking eyes like I'm sorry... mind you I have a lot of patience's and I work for customer service read more

Dairy Queen is ice cream for kids. Like Chuckee cheese has pizza for kids. It's not high quality. The soft serve is too soft, it tastes mote like whipped cream. The chocolate dip was thin and flavorless. One plus is it was affordable. It was 3.50 for a small dipped cone. I've been paying 7- 10 dollars at artisan ice cream shops. read more

We went to this DQ after lunch. My wife and Lisa got blizzards and sundays but I love dipped cones. Today I received the worst dipped cone ever. I don't know if this employee was a rookie or in training but it was a horrible job. The blizzards and sundays were good but this cone was awful. read more

Dairy Queen - This side looked a little better. - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

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I personally have meet the owner and family and they are a delight! Very upbeat outgoing and always positive! Your store is always fresh and clean thanks for being a leader ALL THE TIME! Staff is always been friendly and customers really do appreciate a positive atmosphere! Look forward to continued business in the future! ORCHARD SUPPLY HARDWARE!! read more

Dairy Queen - Fro t of store! - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

The service is very bad, and the worker Liz was very disrespectful very rude and was favoring teens

So went to buy a ice cream cake today. The cashier with glass and piercing on her face was super rude. We kindly ask her if she can write happy birthday on the cake and she tells us they dont do it. We been buying ice cream cake from this place with no problem before. The cakes not cheap and all we ask was to get happy birthday written on it. She was claiming they dont do that and she just turned around and walked away from us. we just bought a cake 3 weeks ago and they wrote happy birthday on it so i dont understand what that cashiers problem is. read more

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Employee was VERY RUDE! We were walking in and she yells out, we're closed. It was 8:53pm and the sign on the door said 10:00pm so we told her and she says, we close at 8:55pm,and we are doing construction. We said there should be a sign on the door and she yells there is BUT there was no sign! As we were approaching there were some people walking to their car complaining of employee but we didn't realize it was for the same place. Very poor customer service. read more

We waited in line twenty min and when it was finally our turn they told us they were completely all out of ice cream and two of their toppings. At least they had the courtesy to tell the entire line at that point too. read more

Been a customer for a good 25 years + and hate that I have to give such a low score and blah review but with what they charge these days they could at least give what we pay for. Anyhow. We ordered a medium dipped cone that was very very small ( like the size of the old big stick popsicle) and the chocolate was so thinned out you could see through it. We also ordered a banana split with even less ice cream and a ton of whipped cream to make it look big. Seriously was 80 % whipped cream with toppings. I really think the guy making the orders really doesn't know how to make any of the ice cream orders right. We watched other orders and they all looked very small and sloppy. As much as we liked this place I think it's time to find another ice cream spot. read more

July 17 2021. Nothing like a little bit of summertime guilty pleasure of delicious dilly bars at Dairy Queen. I have to say this is one of the best location we received excellent customer service by the DQ team. I'm glad they had a variety of flavors in stock of dilly bars highly recommend this Cerritos California location keep up the great work DQ team. Not sure if they have more flavors but continue to bring on the wonderful delicious dilly bar flavors. They do offer a military discount 10% off your order with ID of course. read more

Went for a late night treat and the service was good. Their ice cream is the best! I got the Snicker Blizzard. read more

Dairy Queen - DQ Ice Cream - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

The staff was really friendly and quick. The kids loved that they turned the blizzards upside down lol! They were out of a lot of the flavor options. Dipped cone was tremendous. read more

I am giving this rating for the good of the customers, so that it stands out, please read. I love Dairy Queen their ice cream is probably one of the creamiest, tastiest ice cream I've had, but the way her serve and charge is NOT SANITARY or safe especially during these times. the employees charge the customers and then the same person that charges goes to make the order and doesn't wear gloves! I saw one employee charge and then go prepare the cone, and the cone has a paper around the bottom part, but inevitably, the employees hand still touches the part of the cone that the customer eats. This is not good! I waited for like 20 minutes in line, I was almost next but when I saw that, I made the best decision, and that was to leave. I would feel much more comfortable if only one person charged and the rest of the employees made the orders even still wearing gloves, but they don't do this. So I don't see myself coming back until a few years, unfortunately. read more

Came at 8:30pm 6/11/2024 blonde cashier was pretty rude. Told her thank you and she gave me a nasty look and rolled her eyes. I get that it's busy but why work in customer service if you don't like serving customers? read more

Contacted Mike the owner to give the feedback regarding his staff. What a call. I wanted to speak to give him feedback about the store, about the staff, and about the service He quickly became argumentative. No wonder the staff act that way, the owner does too. He became defensive and wantes to argue his reason. I advised him i did not want to argue with him but rather give feedback. He did not want listen to my concern he only wanted to argue that I was wrong. Even when i mentioned there was hair in my blizzard, his reaponse "okay" Very interesting conversation. Will def address at a higher level. read more

I love my Dairy Queen any time I can I like the large vanilla cone my hubby the banana split. Every couple months we have our treats

My mother came in earlier today to order an ice cream cake for my brother's birthday and was treated incredibly rudely by the staff. She's been very sad and upset by this, especially considering how nice the lady at the register was to everyone, except for her. This is very disappointing and perplexing, and I wouldn't recommend this Dairy Queen location to anyone. read more

Fantastic, friendly service and everyone is wearing a mask! They made my mint Oreo blizzard perfectly and got me in and out quickly. I'll be coming back. read more

It's just an ok place... at least this particular one. The kid behind the counter seemed like she didn't want to work or something. read more

Came here on a hot day to get some Banana Split Blizzard. It's pretty II consistent with other branch. Lots of parking and easy to get to. Lots of tables inside if you want to enjoy your treat there. read more

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This is more dangerous than texting. That was my thought as I ate my Butterfinger Blizzard while driving back to work. Over the past 8 years I have, on occasion, gone down the street to DQ for an afternoon treat. While it's not gourmet ice cream it'll still get the job done relatively inexpensively. Today I walked in and had a childhood flashback to when my grandmother would bring me to DQ and I'd always get a butterscotch dilly bar. I asked if they still have them - they do but only chocolate and they don't have the "swirly" look that they once did. Things change. But luckily they still have blizzards and I chose a butterfinger one today. Clean store with friendly workers. No restroom. Ice cream cakes available in their freezer display. Go and enjoy. read more

Dairy Queen - making my Blizzard - Ice Cream & Frozen Yogurt Near Me - Cerritos, California