DO NOT GET ANY SERVICES DONE BY LILLY IF YOU ARE LOOKING FOR QUALITY SERVICE AND RESPECT!! LILLY IS COMPLETELY UNPROFESSIONAL! I have been a patron for over 3 years and she consistently provides poor service that she tries to hide behind her humor. I stopped wasting my time and money on her services over a year ago and unfortunately decided to give her another chance since Jennifer no longer works there. LILLY IS CONSISTENTLY LATE FOR SCHEDULED APPOINTMENTS- On the two occasions she was scheduled to do my nails she was LATE!!!. The first incident she was 45 minutes late and Chow had to call her to see where she was, she was home! The most recent incident I came in and she was practicing for her talent show next week and had me wait through two songs for her to begin my nails!! LILLY PROVIDES POOR QUALITY SERVICE- I explained to Lilly that I wanted short almond shaped tips, but expressed I was okay with square . She guaranteed me that with her 30 years of experience she would be able to delivery on the image that I showed her that she said she done on another customer. I was serviced for 3.5 hrs filled with consistently complaints and Lilly's inability to identify the problem. I unfortunately had no choice but to accept her poor service and left unsatisfied with her work! Today I came in to get her to redo her work and she did not greet me, only complained that I was 11 minutes late , THE IRONY! She also expressed that next time I should know what I want. I explained that I did know what I wanted and that she should be honest with clients about the work she can deliver on. She expressed she could only do the almond shape on longer nails which is not what she told me on the day of the original service! If Lilly had been honest I would have gotten the square shape! Lilly told me the service today would take 3 hrs which I was not comfortable with offering again therefore I stated that and asked for my money back and a soak off. I could not trust that she would offer quality work after failing so miserably the first time! She proceeded to aggressively grab my hands and scream across the salon to the patrons and workers about her GREAT service, which I explained to her I could care less about what anyone in the salon thinks! These are my nails that I paid for and I don't like them! She told me she would only give me 50% of my money back, after I've been a witness to her giving another client a full refund. So regardless of the sign displayed saying no refunds, she is fully capable of choosing who she will make accommodations for. Let me note that the client she gave money back to was also Asian, as I'm an African American woman. I expressed her unprofessional behavior is exactly why I won't ever come back to her salon and why I started going to Jennifer for my nails. Getting others in the salon involved in my service is unacceptable and completely unprofessional !!She snatched the soak bowl away from me and went and got the phone threatening to call the police and only offering me 50% refund. I took the 50% refund and shared that I would be leaving a review! LILLY IS COMPLETELY DISRESPECTFUL! The 1 star I'm giving to chow and Jennifer for their consistent quality of work and professionalism! Unfortunately Jennifer no longer works there but after todays disrespect , I wouldn't return even if she did! The images below are of the work I received from Lilly vs the work I was guaranteed I would get from Lilly from the image I shared with her! The nail shaping is not consistent for each nail, the nail polish is layered on thick after multiple complaints, and the nail polish is poorly applied and so much more!

I went with chewed off nails and left with a full set of natural looking and gorgeous French manicured sns nails at a more than reasonable price! Lily listened and did exactly what I wanted. The salon is owned and operated by a Vietnamese family, so there is a lot of conversation in their language on the side, but that does not diminish their skills. Take a look at the photos to see what I mean

Asha S.

Have always had a wonderful experience here. The team is very professional and friendly. They all remember you too each time you visit. The pedicures are excellent. I usually at least get the Deluxe and highly recommend the Signature Pedi if you really need a good treatment. For COVID, they take everyone's temperature and require you to wash your hands before starting your service and you must wear a face mask while in the salon. All employees are wearing a mask. This is my go to and I'm grateful to have a consistent experience each time.

Shirley C.

I found this place on yelp and decided to call Before going in given that I didn't have an appointment. The lady who picked up the phone stated that we go in as a walk in. When we arrived I saw that the place is very clean and they are practicing covid -19 prevention procedures such as checking your temperature and wearing face mask. I decided to get a regular pedicure and gel manicure. The salon was busy so two different workers did my manicure and pedicure. The guy that did my gel manicure rushed through everything. I've received better gel manicures for the same price. The lady did who did my pedicure did a good job very professional. All in all I don't think I will be back.

Candice S.

I'm giving three stars purely for Lily, she tried to rectify the situation, but I still had to pay for the worst acrylic fill I've ever had. We went here to treat ourselves on our 14th wedding anniversary. I believe it was "Frank" that destroyed my fingers. I asked he shorten my nails as much as they've grown, he went wayyyyyyyyyyyyy shorter. He ground out the sides of my nails not knowing how to do a stiletto shape. I have a blood blister on my thumb from the intense grinding and filing, my nail beds are sore and I won't be able to touch anything citrusy for at least a week while my fingers heal. "Frank" tried to put his mistakes on me saying I should have asked for a "re-shape" not to shorten them, thing is I've never had an issue with having nails for 3 years..... Lily had to add acrylic to rebuild my nail shape and re-cover the exposed nail beds on the sides of my fingers. My husband requested a gel manicure, they seemed totally aghast that a male wanted a manicure let alone color on his nails, that made us really uncomfortable. On top of that the tech did a terrible job at the gel, the finish is uneven and the paint job is messy. She also blew a bottle of lotion all over him and laughed about because she didn't open the nozzle . To top it off the tech threw him dirty looks the entire hour and a half Lily spent trying to correct my nails. We arrived at 2pm and finally able to leave at 4:30pm!!! My nails are still wayyyy too short, but I'll just have wait till they grow out at this point. We most likely won't be back, we went because it's the highest rated place in our area. But unfortunately I was literally sorely mistaken. I appreciate Lily's efforts, but my anniversary is still tainted from the experience. And we still paid for all of this!! And tipped purely for Lily.

Paul R.

Man, I really enjoyed this place. The owner Lily was especially friendly and Linda, the one who was working on my pedicure in my honest opinion was very detail oriented with the work she provided for me. This was my first time actually getting a pedicure and while getting it, I was getting sleepy. I guess after the major work was done, then came the oils, honey, oranges and limes to clean my feet as well as my legs with a major massage. That will start to put you to sleep. I popped for the Tropical package, I think that's the most expensive one that you can get with work going on for a solid hour as well as all of the smell good fragrances that it comes with. As I do know that most men won't get a pedicure to save their lives, I know why they don't. 1) Most men think that's a woman thing and would be girlish of them to get one and 2) Most men don't want to show them alligator scaly feet that some may have. However I will tell you this, If you have or had foot pain due to built up calluses, once you walk out you will feel 100% better. This is my first time going and this will be my spot every 3 weeks to have a pedicure done. There is some really good work done here. So I'm challenging all of the guys who may have hangups about a pedicure to go to this place and all of those hangups will change. Also, may I suggest the Tropical package? That one is $60. That's the one that I will stay with. I will DEFINITELY be back!!

Mai G.

I went here for the first time and it was a great experience! My old nail guy recently left my old nail salon and I went to another establishment and it was an awful experience. However, Dacula Nails & Spa was amazing. Everyone was really kind and friendly. My nails look amazing!! They were patient with understanding of what I wanted and delivered exactly what I asked for. Definitely, found a new nail home!

Keila M.

I came about a week and a half ago. Lily and Darien took their time with my nails and made sure they came out beautifully. Even tho it was getting near closing time, they weren't rushing at all. They made me feel welcomed and my nails came out amazing. I'll be coming back.

Veronica P.

Tony is the guy who did my nails. This nail salon is the best in Dacula. They are very professional, clean, and friendly. The salon is beautiful. I will for sure be going back for my fill.

Robyn M.

Lilly & Darien are the best!!! Lily did my pedi and she is meticulous, a true perfectionist. I'm so excited that I found this nail salon. Darien, her hubby, did the most amazing job on my nails. I gott acrylics with Light Pink clear topcoat, and they look insanely natural. I love square tips and he exceeded my expectations. A very clean nail salon that I highly recommend... and I'm super picky. They are AMAZING!!!