I was really disappointed with my visit. I came in with long natural nails requesting a subtle…read moreFrench tip no-chip manicure and pedicure, but left with short nails painted in a single color. The polish and filing were uneven, and even my toes were left mismatched -- some rounded, others square. I still paid and tipped out of courtesy, but unfortunately the service did not feel professional. Do not recommend.

Went there periodically for the last several years. Service was good. Decided to do gel nails I had…read moreseveral nails tear within a few days all they did was glue my tear within less than a day they are tearing again (I sit at a desk at work no physical work) I most likely won't be back. Dissatisfied

Clean and great service. Very family oriented and really care about their clients. Love their workread more

I visited Lovely Nails for the first time a couple of weeks ago and got a no-chip pedicure. The…read morepolish chipped within a day and a half. I decided not to return. A few days later, I noticed the nail tech had cut my nails in a way that caused them to curve in, leading to infections in both my big toes within a week. I've been in pain since and now need to see a doctor because the infection hasn't subsided. I called the salon to inform them and requested to speak to the manager. The man who answered said the manager was not there and insisted I come in so they could see my toes before I went to the doctor. I explained that I just wanted to inform the manager about what happened to prevent it from happening to others, whether due to poor training or dirty tools, and that I did not want anything in return. I asked him to take my information and have the manager contact me when available. He then said, "OKAY BYE," without taking my info and hung up. I'm writing this review because I'm not sure my concern was or will be conveyed to the business owner, who I hope would want to know about this issue to rectify the problem for future patrons. This is not to be malicious but to warn others that this could happen to you, and you might want to consider a different salon. I've been getting my nails done regularly for years and wanted to find a new salon near my new home. This was my experience. Please don't go here this has gotten so bad. My toes are now bruised underneath my nail and all growing weird. Ps:Edited to show proof I went there and date because they keep deleting my review. (I also got my nails done but that was the a different tech. The one who did my pedicure was a male) Update from DR: it is Paronychia in the medial nail in both toes. This is confirmed to be due to poor practice of the tech. Have to be on antibiotics for 7 days before next check in. Save yourself a DRs visit. Do NOT go here.

I saw another Yelp review of this nail shop, so I decided to stop in when in the area. Although I…read morewas able to be seen as a walk in, it looks like they prefer appointments. At the time I went, there were two technicians working as well as someone cleaning and stocking. I did not feel like she was trying to upsell me. Instead of soaking my previous no chip off she applied a coat of something that lifted the polish off. I am currently on day 7 of no chip and no chips! This is even after doing some digging and other events. Pricing is comparable to other salons in area.

The salon is located in downtown Downers Grove. I came in on a weekday during lunchtime and they…read morehad walk-in availability which I appreciated. The salon is very clean and modern. My nail tech was very friendly and easy to talk to. For my service, I had a pedicure. The pedicure was really nice and she did a great job painting my nails. It just left me wanting a little bit more with callus removal. Pricing was fair. Payment was easy. Massage chairs were also nice.

This is not your standard nail salon with twenty chairs! And that's a good thing! Comfy, personal…read morecare in a homey and fantastically decorated space.

There is no one better! Professional, addresses special concerns, great variety of colors, the…read moreowner is a wonderful person.

I had such a great experience here! I originally came in planning to just get a basic service, but…read moreRandy (the owner) suggested the herbal pedicure and I'm so glad he did. He was a great salesman without being pushy at all, it felt genuine, not forced. I ended up getting an herbal pedicure and acrylic fills on both my hands and feet, and everything was top tier. Randy did my acrylics and was super quick but still very precise -- you can tell he knows what he's doing. I wish I got the name of the woman who did my pedicure because she was AMAZING. The herbal pedi was honestly one of the best I've had. It included hot stones, paraffin wax, and even this candle wax they melt and rub into your skin throughout the process -- it felt sooo good and left my skin super soft. The massage chair is a whole experience on its own (it even massages your bottom ), and the overall vibe of the salon is very peaceful and relaxing. They also have a huge selection of colors to choose from, which I love. Prices were very reasonable, and they offered bottled water which was a nice touch. I would definitely recommend calling ahead since they seem to work mostly by appointment. Overall, 10/10 -- I'll definitely be back!

Randi is the best! Been here twice and loved it every single time highly recommend. :-)read more

This is the only place I trust for my nails! I've been coming here for a while now and have never…read morehad a bad experience.

Horrible. Horrible Horrible. I need to say this 50 times. their service are very rude. I will not…read morerecommend this to anybody in the world.

Highly recommend! Super cute place- friendly and very clean! One of the best pedicures! Will…read moreabsolutely be back!

From the owner: We cater to the individual look for both creativity and quality! We believe in giving our clients…read moreexactly what they want, whether your nail need is, we make sure to treat you more than just another number and more like our client.

I love this salon!!! I have been coming for over 4 years and never had a poor experience. Pricing…read moreis fair & quality always consistent. Jason remembers me by name every time I call and several technicians have remembered my friends, mom, and sister that come with me. I've turned many people into regulars because it's just the best people, service, & vibe. I brought my wedding party here and we were able to split some wine, took up the salon, and were able to just chat & relax before the big weekend.

quality of service overall not bad but BIG RED flag- they are using Pumise ONE for everybody's…read morefeet. Shame !

Stay away from these RACISTS!!! I am Asian and was discriminated at this place when they asked me…read moreto comb my own hair only because it's tangled. They kept asking me if I had glue in my hair and made fun of me. They said that i'd have to do it myself and refused to serve me otherwise. When I asked them for a solution, they brought up a black girl story..

Daniel is the massage therapist and this is the first time that I profusely chit chat with the…read moreperson during my massage. He is just such a knowledgeable guy, I love hearing all these tips and tricks that he knows regarding how I can better take care of my body and avoid pain and injury. Dalia is the pedicure person and she is more quiet but very sweet. I am very pleased with my visits and am so happy to have discovered a place where I can get multiple services done each month! I highly recommend Ambience Salon, It is a great "one stop shop" for many services!

This salon is dirty and has unlicensed people. [ I won't…read morecall them nail tec's ] I would not recommend them to anyone.

If you live nearby please don't try to go anywhere else, this is your best choice, Lee nails has an…read moreelegant environment and the music will make you completely relaxed Reasonable price .great service, I will be back.！