I came here because a friend had referred Randy & I am mad they didn't refer me to him sooner !! I am willing to drive 35 minutes from Orland Park to see him. My nails have never looked better. He is precise when shaping & painting the nails. My cuticles were trimmed perfectly and the shape is gorgeous. I am picky about shape and nail thickness and he perfected it. Super happy with his service. I'll be back for my fill! read more

The customer service was honestly disappointing The male worker was also rude, and the female workers weren't any better. Do not waste your money here! read more

I was really disappointed with my visit. I came in with long natural nails requesting a subtle French tip no-chip manicure and pedicure, but left with short nails painted in a single color. The polish and filing were uneven, and even my toes were left mismatched -- some rounded, others square. I still paid and tipped out of courtesy, but unfortunately the service did not feel professional. Do not recommend. read more

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Went there periodically for the last several years. Service was good. Decided to do gel nails I had several nails tear within a few days all they did was glue my tear within less than a day they are tearing again (I sit at a desk at work no physical work) I most likely won't be back. Dissatisfied read more

10/10!! great service, workers are very sweet, i come here at least twice a month and always leave satisfied! read more

Xnails - 10/10 nail service, workers are very sweet and they take their time!! i come here at least twice a month and i always leave satisfied!! - Nail Salons Near Me - Downers Grove, Illinois

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Poor customer service. Unfortunately what I asked for was NOT what I got. My boyfriend and I wanted a pedicure and were on a bit of a time crunch. When I went inside I asked if there was a wait and was told no. Once we we sat at the front, only I was called up while the other nail tech went to the back. First red flag. I told the person who welcomed me that we were going to go somewhere else and he got another person to work on my boyfriend, telling me "I just said we will serve you both." Then he went to the back to grab the person who had just left. The most frustrating part about the visit was that I asked for a specific chrome nail polish. I always ask because some places don't have it and that's OK; I'll just go somewhere else. What I don't appreciate is being lied to, and the same person who welcomed me glanced at the photo and told me that they did. They did not. Once they started applying the chrome I told the guy that I didn't like it and it wasn't what I wanted to which he said that he told me they didn't have it. What???? All in all, I'd say this place is okay in terms of technique but poor with customer service. I had to argue to not pay for polish portion of the service but essentially it was a waste of my time. Disappointing. read more

Xnails - What I got - Nail Salons Near Me - Downers Grove, Illinois

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I've gotten good service but I'm not loving the fact that the family is keeping a baby and toddler in the establishment. It bothers me to see a pre-schooler being given a device to stare at for hours, watching videos alone non-stop. I don't feel I'm being understood when I speak with the nail techs. They give a wonderful spot and leg massage and a good mani-pedi! But I'm just not sure about the other issues. read more

Best place in town! Prices are great and service is nothing short of amazing. Have been coming here for a year and has never been disappointed. Anna always does an amazing job! read more

Xnails - Nail Salons Near Me - Downers Grove, Illinois

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WOW is all I can say about Sophia who was FANTASTIC when she did my nails on 08/07/2024. Everyone who sees them tells me how pretty they are and ask who did them. Go see them and ask for Sophia again she did an amazing job. read more

Amazing nails! great service! workers were so kind and overall great vibe here! Love how amazing these nails turned out! amazing price for how great these nails are!!! read more

Xnails - Nailssss - Nail Salons Near Me - Downers Grove, Illinois

I am in love with my nails! I have been coming here to get my nails done for a long time. I will never go anywhere else! They are kind patient a good at what they do here. I would recommend coming here. They are the best! read more

Xnails - Nail Salons Near Me - Downers Grove, Illinois

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**Update** Linda is her name and she's still slaying my eyebrows, who really miss her during this quarantine read more

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I was going to try this place but they cut my friends cuticles in multiple places a few weeks ago and did nothing when she brought it to their attention. Also just today my other friend who has been there multiple times went to get nails done for a very special event and they messed up her nails and took other customers in front of fixing there subpar work. She walked out. I will never go here. Ever! read more

I've been coming to XNails for my acrylics for over a year now, and I've never been unhappy leaving the salon! I tried a bunch of places at the beginning of my acrylic nails journey, and only XNails consistently does them so they turn out well--other places had them come out thick or lumpy or misshapen, or were just very inconsistent, but not here. The prices are very reasonable and the results are great! I definitely foresee myself coming here indefinitely whenever I need my nails done, and recommend them to anyone who asks about or compliments my nails. Added multiple photos to show consistency in quality despite length and shape preference over time. read more

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I really liked the owner that did my nails. He took his time and made me feel valued as a customer. He provided very detailed service and did my nails just the way I wanted. If you get your nails done from him or his wife you'll be very happy. I recommend this place. read more

Xnails - Nail Salons Near Me - Downers Grove, Illinois

Just OK!!! They are great if you want something FAST! The quality of pedicure and a fill on my acrylics was only worth two stars. And there was obviously someone smoking out back that was blowing into the salon... disgusting! Just an okay job... nothing great like the pictures look... I obviously didn't get the right person to fill my hombre nails that now just look pink! read more

One technician at X Nails does not do a massage with a pedicure, so when I went to X Nails on my birthday and asked for someone who would do a nice massage with a pedicure, the manager just stared at me, then spoke in another language to the shop, and said, it would be 1/2 hour, he had someone available now, but she would not do a good massage. I said, really? How hard is it to do a foot massage? I could not wait, so I said, OK. I said to the technician, "please do a good massage with a pedicure, can you do that?" She said nothing, I asked her if she heard me and she looked at me and said, "no". I wanted to make sure I heard her correctly, so I said, "really, you can't do a nice massage?". She seemed very upset and again said, "no". I put my shoes on and walked out, passed the manger, and no one said anything to me. Very unfriendly, don't do a nice job. read more

Personally I would not come here again, I was rushed and the nail tech cut my fingers twice while filing rigorously. The painting was sloppy. They were nice but I wouldn't come here for services. It was my first and my last. Being more patient with your customers and taking the time can result to better service. read more

Xnails - Horrible painting. Thick acrylics - Nail Salons Near Me - Downers Grove, Illinois

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Wonderful experience with Michael. Very knowledgeable, worked as of your nails are his masterpiece. It has been years since I have did not feel like I was just another hands & feet. I will be returning to Xnails! read more

I came here by recommendation and WOW, I was impressed. Randy was fast, accommodating and hilarious! My nails turned out PERFECT. I got coffin shape with the pink gel powder. read more

Xnails - Nail Salons Near Me - Downers Grove, Illinois

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chairs are comfortable, loved the design, need to be very specific about what you want to get, they ask between sections if you like it or want to change read more

Xnails - Full set acrylic with design3 - Nail Salons Near Me - Downers Grove, Illinois

My trip to X nails was much better than I expected! I went to get acrylic nails for my birthday and was greeted nicely from the time i entered to the time i left. What i appreciate most was how the young lady paid attention to the tiniest little details in my nails to make sure they were perfect. It made me happy to know I wasn't a rush job. read more

Xnails - white no chip acrylic nails - Nail Salons Near Me - Downers Grove, Illinois

They did good except my finger got cut and was bleeding at it hurts but I recommend asking for nail file only read more

Xnails - Nails - Nail Salons Near Me - Downers Grove, Illinois

Super friendly! Called the day of for an appointment for a full set of acrylics i was in and out of there in an hour they did a great job

XNails, you would have been amazing if service hadn't completely ceased to exist by the end. It should not take an hour and a half to get a basic pedicure, even if French tips and sea salt are added. But they did give me a flawless pedicure and were able to tone my tootsies from a 20 down to a 5 on the gross-o-meter. They were in catastrophic shape when I showed up, so I'll let some of the remaining dead skin slide. The shop is clean and the people got me seated immediately as a walk-in customer. My technician was very nice and worked her hardest to fix all the damage I've done to my feet in that past six months. She hacked, filed, chopped and buffed away an entire winter and spring's worth of neglect. But when she finished she had me go dry them and never came back. I was tempted to walk out. It was half an hour before I stopped the manager and said I was ready to go. He saw I had the basic pedicure and French, then another tech pointed out that I'd also had sea salt. I didn't know it was extra. That wasn't such a problem in itself. But you're really going to haggle when I've been completely abandoned at the drying station? They do a pretty good job, but I probably won't come back. There are places closer to where I live. My nails look great, service was fine. I'm satisfied, but not wowed. read more

Whether the manicurist is Randy (owner), Bryan, Lynn, or anyone else, you will receive TOP NOTCH service! I so appreciate the timeliness, flexible scheduling, appropriate pricing, clean facilities, but most of all the warm welcoming atmosphere! I bring my mom and my daughter here all the time for "girl time". read more

Xnails - My nails after a WEEK! Love love love them! - Nail Salons Near Me - Downers Grove, Illinois

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...yes, if you're wondering, Randy is THAT good. I called last minute which was terrible on my part I know - but he squeezed me in since what I wanted was extremely simple. It was my first time and I was (like most on here) referred to Randy. He took amazing care of me and he stopped plenty of times to make sure I was getting exactly what I wanted. I went in for pink gel coffin nails - I've never had long nails and I'm obsessed. I always go for square pink and white..well I'm glad I went out of my comfort zone because I love the outcome! Vin did my pedicure and she was also amazing! They greet every single one of their customers with such hospitality, this will most definitely be my regular nail spot! Thanks Randy and Vin! I will most definitely be back! read more

Xnails - Coffin Mid Pink Powder Gel - Nail Salons Near Me - Downers Grove, Illinois

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The manager with the bad haircut is awfully rude for someone with bugs crawling around his shop.

did my powder gel and it last only for a week and paid over $55! go to magic nails people its much better!

I always make a point to go back to xnails when I'm home from school, (I mostly don't want to expose anyone else to my terrible feet!) For the most part, xnails is clean and efficient. I normally go to one lady, who is just the NICEST- however, I've never learned her name. Randy, who I assume is the owner, is a big hit with a lot of the people who come in, but I've never gotten anything done by him! The service depends a lot on the time/day you go. If you go right around 6pm on a weekday- you're going to be waiting for awhile.My most recent visit was around 3:30 pm on a weekday and it was AWKWARD in there. I was the only customer, which I didn't really mind at first. About half way into my pedicure it was just SILENT. nobody was talking and the only noise was the TV right above me. Not as relaxing as one would think. I also wasn't with my usual person, so the experience was just off. My manicure/pedicure is.. okay. One of my nails chipped already and it hasn't been 3 days. (And trust me, I haven't been doing any hard labor) I'm definitely going back- I'm going to let the one not so great experience slide because I normally love this place. oh- BRING A CASH TIP. I know most places operate like this, but unless Randy is the one ringing you up, you can NOT put a tip on the card. read more

This was my first time here and it was amazing! I got a basic pedi and a fill and they were amazing! I have been struggling to find a new salon since my nail tech moved out of the state! I will definitely be back read more

I took my 6yo daughter here for pedicures this afternoon. The place is very clean, friendly staff, and there was no wait. I got the standard pedicure, my daughter picked out two colors for me, lol. $25 cost was well worth the price. I don't know if they razor feet here. I don't participate in razor as I run and don't need it. They fixed up my ingrown toenails and I'm good for another couple months of pain free running. My daughter got her toes trimmed and painted (and soaked while I got mine done). Her fingers and toes were painted in two colors and turned out great! $15 cost for hers. We will be back! Thank you Xnails! read more

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I love this place!!!! The shop is clean, beautiful, they have a wonderful assortment of colors, and the staff is wonderful! I have been coming here for over 10 years, and no matter who does my nails or my pedicure, they do a great job! I would recommend them to anyone. read more

I live in California and have been in the Oak Brook/Lombard/Downers Grove area for work. I've been to several nail salons in the area and they were just alright. (I'm a little picky). Met a girl at a bar and her nails were awesome! She suggested Xnails and I'm so happy she did!! Helen did my no chip manicure and pedicure. She was so sweet and paid attention to detail. I showed her a picture of what I wanted and she did just that!! The salon itself is clean and I noticed that all the employees greeted the customers by name when they came in. That's always a good sign! Thanks Xnails, I'll definitely be back! read more

Xnails - Nail Salons Near Me - Downers Grove, Illinois

Don't go here. The place is filthy. My nail tech was wearing re-used gloves that had holes in them, and they were very dirty. Every surface was being re-used. All the towels had stains on them. I should've walked out when I realized how gross this place was, but I didn't. I asked for acrylic nails with no chip. I asked for a rounded shape. The result was terrible. The tech sped through the process and my nails were super uneven and he just did a bad job. I had to file them down myself when I got home!! Don't waste your money here. I went and got my nails redone at another place a few days later, and even the tech there was shocked at how bad they were! read more

I absolutely loved it here! I'm always picky when it comes to my nails but they did them exactly how I wanted them! I was also headed to Mexico for about two months so I went with a no chip. I just got back from Mexico and the no chip pedicure is still there. I tried getting them fixed in Mexico but they couldn't even get the polish off with the nail polish remover!! I absolutely will recommend to my friends & family. Thank you! read more

Well i am very upset about what happened this is like my 3rd time coming to this salon so i wanted to bring my sister in-law and the manager was lying about the prices also him and the lady with the ponytail was getting mad at me and my siter for telling them that we only wanted regular nails. Then when they started on our nails he had only put the nail tips on her nails they proceeded to kick us out saying we had to leave. He also talked about my deceased father in-law that left me and my sister very sad and mad cause how disrespectful and unprofessional they were. read more

Love it there. They do such a great job and quick too. I'm very picky about making sure my nails all shorter and the same length and Randy and everyone there does a magnificent job. These are my birthday and a little NYE nails. read more

Xnails - Nail Salons Near Me - Downers Grove, Illinois

New ownership since the last time I was here. I got a "no chip" French. The technician did a beautiful job with the French. Unfortunately though, every single nail chipped or lifted within 5 days of getting the manicure. Assuming it was because there was no base or top coat put on - seemed like they didn't know what they were doing. With plenty of nail salons in the area, I would not suggest going here. read more

I am only reviewing the dip powder. I have been getting dips for over a year and I should of known after seeing the limited dip selection that this wasnt popular in their salon. She was very pleasant but didnt use the white powder nor did she put on the sealer. Instead she put on a no chip top coat... that isnt the dip. Also, my nail cracked that night due to it. I know if I went back to the salon they would fix it but I am just going to go elsewhere to have these taken off and a proper dip done. The owner was very very nice. If you go there, just dont get the dip. Frustrating I wasted $55 with tip. read more