Not sure why the reviews for this CVS pharmacy location are so low. This is by far one of the best…read moreCVS', if not the best CVS I have ever been to. It is consistently stocked with all of my favorite snacks and drugstore items. The shelves are extremely neat and everything is so easy to find. The pharmacy technicians are so patient and are kind. Picking up your prescription here is a very smooth process. They also have a pharmacy drive-thru, which I have not used, but is pretty cool nonetheless! Getting into the location is a little tricky off W-Central Street but it's doable. Love the location!

Being discharged from the hospital late at night is pretty much a nightmare. Running around looking…read morefor medication and trying to find a 24 hour pharmacy is not fun. Especially when your normal pharmacy doesn't have the medication. You feel like crap, you wanna go home, but you're running around looking for meds. Randomly chose this pharmacy because we thought it was 24 hour pharmacy but misread that it was a 24 hour store but it does have a late pharmacy that closes at 10 PM! The pharmacist was so helpful, kind, and informative. This location seems to have medication that others don't carry! The pharmacist was really helpful in trying to find the medication they prescribed me and we actually ended up going back there again for something else the next day. Although this is further away from where I live, it's worth the drive. I wish I could remember his name because he deserves recognition for amazing service! He filled it right away and we were able to pick it up immediately and get home quickly. Thank you!

Excellent service. Very pleased with the services provided. Today was my first interaction with…read morepharmacy team and I couldn't be more satisfied. I am looking forward to having my prescriptions managed and packaged at this location.

Customer service is amazing, I have never been to such a welcoming and genuine pharmacy. They seem…read morelike they love their jobs and want to help people. Cutesy little place!

A wonderful local pharmacy with an incredible selection you might not expect. I definitely…read morerecommend this over CVS or Walgreens. The staff are very friendly and as long as you're patient, you'll probably find what you need.

Tony Pharmacy Mngr and Kevin and Rebecca,esp in Pharmacy are GREAT ! Have worked with me, and…read morehelped so much over the years....I love this pharmacy team.......I recommend it. 100 %. I have used other CVS, Walgreens, etc in Ma over 26 years and rarely have I had a good personal relationship/ professional....with the Pharmacists like Tony and Kevin. They rock!!

The coupons are an issue to use. Many times I was told I "already used that coupon." Not correct. I…read moream also being told " our new system doesn't accept it that way." There's always a discrepancy when using coupons or self checkout. When there is an error, customer service isn't their priority, Twice, I had issues in one week!

My husband's physical therapist called Byrne last week to see if they had a particular pair of…read morecrutches. She was told they could order them and would have them in a week. The PT advised me to call and order them. I called an hour later and was told it would take 2-3 weeks to get the crutches. I told the woman that the physical therapist was told they could get them in a week, so she said she would check and call me back. I waited several hours and received no call. I called them again. The call went to voicemail, and the mailbox was full. I called again the next day and same thing. Voicemail was full. I ordered from another company last Thursday, and the crutches will be delivered to us today - Monday. I was hoping to work with a local company, but they failed. If we have such a need in the future, we'll go elsewhere.

We love Byrne. Our family could not have survived my husband's recent hip surgery without their…read morehelp and support. At first we thought we needed to buy and pick up the items ourselves; later on, we just called and Byrne would deliver, free of charge, same day. Great value, professional and courteous service, and a wide selection of practical items.

It's just like any other pharmacy. Nothing special…read more Went this week for my Covid booster. Chose this location based on booster availability. I was told to arrive 15 minutes early which I did. Then I promptly sat in the waiting room for close to 25 minutes. Nobody else was waiting. Nobody was in line at the pharmacy. Finally the pharmacist leads me into a broom closet size cubicle. Didn't ask my name or ask me to verify any information. Didn't even ask me what vaccine I was getting. Gives me the shot and walks out. I thought I was supposed to wait 15 minutes for observation? But nobody told me where to go wait. So I just booked it the hell out of there to my waiting getaway car.

The pharmacy doesn't know what they are doing so I changed to another one…read more The store is good but always a change of personnel, waitpeople at the registers.

Many thanks to the exceptional staff both in the main part of the store and the pharmacy. My car…read morebattery died in the "drive-thru" pharmacy lane. I panicked as I forgot to grab my cell-phone when I dashed out of the house to pick up my prescription. The CVS the staff was very patient, understanding and helpful. This is my "go - to" pharmacy for all my drugstore needs and I've always been very happy with the service and availability of products. Yesterday the staff went above and beyond in offering help and assistance.

I just had one of the rudest customer service interactions from their pharmacist. He used a very…read moreaccusatory tone during the whole interaction, treated me like I was stupid, and did not try to help my concerns in a kind way. I will not be coming back here.

Contrary to what a couple of reviewers have ludicrously claimed, this Framingham location is most…read moredefinitely NOT a Superwalmart at all...yes it does have an outdoor garden department, but inside, the main floor is very small and cramped, with zero fresh produce or meat, just 3 small aisles of refrigerated food which were only 3/4 stocked, and maybe 4 aisles of canned and processed food. Quite strange since it's a 30 minute drive from central Boston via the Mass Pike, so we're talking way out in the boonies with lots of cheap empty land to build on. Anyways, looks like I will be sticking to the WM in Saugus then, which I had been hoping to find a viable alternative to because I find driving on Rt 1 to get there so dreary. This, unfortunately, ain't it. Actually makes me appreciate the Saugus location a lot more, despite its butt ugly surroundings, lol.

" It's cheap but lacks luster & good service " This…read moreWalmart like all of them are cheap . Best prices in the game as per the monopoly they created. However the sales associates are rude the cashiers are rude and this place lacks good service .

Service is outstanding! Best ever. They helped me with every task and took charge of getting to…read moreknow my doctors, so they get the correct prescriptions. Delivery is perfect. They provide all vaccines. I get my prescriptions in their monthly method They're the best pharmacy I've ever used.

Terrible experience. After an FDA recall for eye drops, we called Metro West for a refund and were…read moretreated unprofessionally by the staff. They said we had to return the product unopened! However, the product was already used once, thus opened. To return the product would cost $9.00 shipping. All kinds of aggravation and rude cu service. All this to avoid a $30.00 refund. Will never deal with Metro West again and will spread the word.