Staff here is great, always super helpful. Given this is a pharmacy for fertility medications,…read morecustomers may not always be in the best spirits or eh, hem mood. Luckily the staff is always super nice and overall seem to go the extra mile. On one occasion they provided same day delivery for the medications, which is amazing considering the traffic in Boston. They videos they have are also more helpful than some of the others I have seen. I have also had to speak with an on call nurse, after 8pm, for a question and she called back and was super cheerful. Its great to have a supportive staff when you have to deal with these kind of issues. Great job!

Absolutely no issues here. First off plenty of parking. This was the closest Walgreens to my hotel…read more It was very clean and tidy inside. I got a bunch of drinks and love that they have the Gatorade Water. Can't get that out in Cali for some reason. The prices were great and the cashier was very nice. No lines or waiting. 5 Stars all the way!

This pharmacy is the absolute worst. They are understaffed and highly disorganized. You wait to…read morespeak to someone and when you do they are not helpful and never take responsibility. On several occasions prescriptions have been delayed and then several days later, when asked when they will be available, they have forgotten to order the medication. Do not go here. Choose any other pharmacy.

I've been to too many CVS locations to count. This is one of the worst…read more I don't understand why the manager of this location can not hire more staff. There are some lovely people working at the Pharmacy, but they are overwhelmed 24/7. I finally gave up and switched to Walgreens for prescriptions- of course, that transfer was a hassle, since this CVS kept the Walgreens pharmacist on hold for over an hour.

Eric the floor manager is so kind, patient, and professional! I appreciated all of his help.read more

Highly recommend this locally owned pharmacy! I'm SO glad I…read moreleft CVS to become a customer here. I left a local CVS that I had been going to for years. I used to have to wait 25 minutes in line on a regular basis, and sometimes the prescriptions weren't even ready girl even if we got texts saying they were ready. Calling CVS on the phone was an exercise in frustration. Sometimes I used to joke that they should give out something to relax customers since they were stressing them out so much by making them wait. I just want to mention I know they were short staffed, and I have some compassion for that often. Their phones were just rang and rang for 25 minutes. You would be waiting in line and just see that they never answered their phones, so being shortstaffed is one thing, but one of the pharmacist was rude on a regular basis, and made a mistake that caused a lot of stress and inconvenience. Versus--The customer service at WCP is night and day compared to CVS. They also do local deliveries on the house. It's a clean well lit place. It's not like a huge Walgreens or CVS. This is a smaller local place that could be your cheers ( in the arena a pharmacies:) Here you'll be welcomed by name. When I had Covid Narik even called me to see how I was! You're not going to get that kind of service at a corporate pharmacy!

Watch City Pharmacy is very nice and the people they are wonderful. The only problem I've had is…read morethey don't tell you that their medical equipment is not returnable if there's a problem. I am now stuck with a very expensive walker that I can't use and no one ever told me that I wouldn't be able to do anything. If this problem came up it was just bought two weeks ago. I think that's a shame.

beej using this pharmacy for about 4 yrs for me and my kids couldn't be happier i love the quick…read moreservice and no lines.

The pharmacy manager was holding my prescription! Kept telling me they didn't have it until…read moresomeone spoke up and told her to give it to me! I would have had to go to the hospital. I've spent quite a bit of money at CVS, perhaps I'll start going elsewhere! This shouldn't happen to anyone! Time to go to Walgreens!

I don't understand why the reviews of this CVS are so negative. It is a fairly new location, and…read morealways the cleanest CVS I've ever entered. Seriously, without fail--it's almost creepy. As someone who formerly worked at a different CVS, I was impressed and wished I had worked at this one instead. It's super organized and well lit. There's off street parking out back which is convenient and rare in Wellesley. The employees are always helpful and friendly, if not overly outgoing [which I like better, honestly]. That applies to both store employees and pharmacy employees. I've had some nightmarish pharmacy experiences at other locations, but have not had any hiccups since I switched to this one. I've been going here for about a year with no problems. Of course, it *is* CVS, so everything in the store is, naturally, overpriced.

This store has very rude employees. They will not answer the pharmacy phone. They whisper at you in…read moreperson. They think their time is more important the yours. They hang up on you on the phone.

Responsive to their customers. Ready to help and answers phone calls. Delivery service is…read moreexcellent. They are the best .

I would choose here over cvs a hundred times. So great to support a non corporate small business.read more

Many thanks to the exceptional staff both in the main part of the store and the pharmacy. My car…read morebattery died in the "drive-thru" pharmacy lane. I panicked as I forgot to grab my cell-phone when I dashed out of the house to pick up my prescription. The CVS the staff was very patient, understanding and helpful. This is my "go - to" pharmacy for all my drugstore needs and I've always been very happy with the service and availability of products. Yesterday the staff went above and beyond in offering help and assistance.

On two different occasions, the pharmacist told me that my prescriptions from veterinarians could…read morenot be filled. I explained that CVS in Concord had said I could, with a 3 day wait. He gave me a long explanation as to why those medications were not available via CVS. (Or that Vet Dr was not in the CVS system). In both cases, I left and I got the prescriptions renewed in Concord.

Get these people some help...! All of the workers at the Pharmacy in back look like they are…read moreconstantly in survival mode yikes. As others have mentioned often the notifications for the prescriptions are inaccurate and when I asked the staff openly admitted that it's not reliable. So the past few times I've been watching the app like a hawk and it's been in process for a long time with no movement. So when you go there in person you go to the drop-off/consultation line. Then they might do a rush fill if they have the medication there and you'll need to wait another additional 20-30+ minutes. I've also used the drive through which is the main benefit over other Pharmacy locations. There have been also 2 instances where they have sent my RX to another CVS location... when we visited the one in Belmont it looked normal and there wasn't a giant line 10+ people deep. My RX that was sent over was filled quickly in 5 minutes. It doesn't matter what hour you come here there is always a line. When I've come here I don't think I've seen the same people working here in the past few months at all. It's also impossible to call this location given the phone directory making it super hard to get the right extension and I've been on hold for 40+ minutes. When I'm in person I always hear the automated "there are 4 calls" on hold there. Then occasionally it will lower as people give up on hold or the system automatically disconnects them. The rest of the store is fine and we've stopped by here to pick up other stuff since we know we will be stuck here awhile anyway.

this place needs 0 stars. and the pharmacy should fire the main lady working there and I stand by…read morethat.

better than cvs/walgreens/rite air, they treat you better, and there stuff is cheaper for…read moreprescriptions