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    Walgreens Pharmacy

    2.8 (4 reviews)
    ModerateDrugstores

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    4 years ago

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    CVS Pharmacy

    CVS Pharmacy

    (60 reviews)

    $$

    Eric the floor manager is so kind, patient, and professional! I appreciated all of his help.read more

    Welp- I'm giving one star as a congratulations for finally deciding to 'officially' become a non-24…read morehour CVS. For years now, they've claimed to be 24 hours only to show up and be walking in just to have an employee run over and lock you out, giving you a shrug and "we're closed, no staff" ‍. Super inconvenient, and even worse if you are sick and trying to get some NyQuil at 2 AM after tossing and turning with a cold for 4 hours. It's almost cruel if you've been in that position, or worse with a sick little one. Looks like hours were updated here on Yelp, but the big CVS sign out front still says 24/7, same with some GPS systems and browsers (and same with the local people who have known it to be 24 hours for their whole lives!). So just a warning, if you need a 24 hour CVS, I think Watertown is the closest option (depending on where you live). I guess it's not a bad thing they made this decision because now I have no reason to go here (I only ever went late night out of necessity and convenience being 24/7). Still understaffed as ever, still has the one employee who follows me around the whole time I'm there (as I sing my remix, "every step I take, every breath I take, you'll be watching meeee" in my head), but when I actually need help, god forbid he comes over without me begging him! He'll try to tell me "you need to come to the counter to check out the machine broken" when it's clearly not and that's not the issue I'm having...I've literally had to ask THREE times for him to just please come help me when I put my item on the scale bagging area too quickly, not quick enough, etc and just need an employee override code to finish my purchase. If you're going to follow me around and watch my every step, fine, but I at least expect you to anticipate when I'll need help & be there in a heartbeat- I can feel your breath on my neck as is! Oh, if I could give a half star, I'd give 1.5 stars JUST because of the super, super sweet older woman who has been working nights recently. She makes my day! And, she was nice enough to go out of her way to inform me of the stores new hours prior to the change, which happened quickly & with no notice. She's the real MVP. Keeps a positive attitude despite the walls caving in and the place burning to the ground- likely to catch her making an unexpectedly witty joke about it being 'lit' as the place goes up in flames around us. Will remind you to stay safe & have a great night but not to worry about her- the fires keeping her warm, anyway. She'll likely want to go through all your new coupons with you and show you which ones match up with a weekly ad deal once your done & you didn't hit "print" quick enough, so you end up with a 6 foot receipt, though, so in case of fire, take the receipt and run.

    CVS Pharmacy

    CVS Pharmacy

    (55 reviews)

    $$

    Picture it: Late April 2026, Waltham, and I find myself an unwilling cog in the machine of consumer…read morebureaucracy. A maintenance drug that I cannot miss was on back order at my regular pharmacy and had been for close to 2 weeks with no accurate updates in sight and goal posts on the expected refill dates continually being moved. I was going to be out of luck, and out of pills, in a few days. Receiving no further help whatsoever from my regular pharmacy I was told to look elsewhere. Like it was a limited edition sneaker instead of life-saving medication. Thus began the second stage of this saga. One CVS I called did not have my medication in stock but did quite helpfully refer me to the CVS on Lexington Street which they explained did. After calling and leaving a message I decided to waste no further time and went in person late in the day to share my predicament. When I say rays of sunlight veritably lit up the pharmacy desk despite dusk fast approaching I am not exaggerating. A very special shout out to Omar, the pharmacist on call, who helped me from the moment I arrived in mild distress to the moment I left with my precious cargo in tow. Despite what I'm sure was a hectic day for him as well, he took the time to listen to me, immediately confirmed that the medication was in stock and offered several solutions to getting the prescription transferred over so that I could have my meds by no later than the next day. He was kind, patient, professional and invested in my well-being as a patient. The entire team working that night was a study in caring and professionalism honestly. After a very worrying day which began with my concerns being ignored or downplayed, thanks to Omar and the team at the CVS on Lexington Street I have the meds I need and some small faith in humanity restored. So thank you again!

    Consistently horrible service . Always understaffed , rushed and a mess . Drive thru is torture ,…read morebut so is walking up to the counter , or calling them. Generally staffed by a single overworked pharmacist and a bunch of techs , they must pay horribly , they all seem miserable and some of them are quite difficult to understand or explain things to, speaking in defeated mumbles and dejected exhaustion. They can't even seem to hire enough staff to stay open during lunch. They should close this mess of a pharmacy, it's a customer service embarrassment. Good luck

    Walgreens Pharmacy - drugstores - Updated May 2026

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