Warning: go somewhere else…read more A pharmacist there doesn't pay attn to detail. Whichever pharmacist that tried to fill my prescription, said that they needed clarity between 0.25mg and 0.5ml. They didn't know which one was the right # so they sent me home until they heard back from the dr. Turns out that both are correct --- mg measures weight while ml measures volume. This is day one a pharmacy school, no? Bc of this fundamental mistake, my regiment was pushed back. Red flag #1. How can you be 100% confident that they are getting your meds correct? When they finally filled the order the next day, I asked for assistance on how to use this medicine as it was my first time using an injection. They sent a pharmacy STUDENT to instruct me and all she did was read the sentence on the box, which I could've done. When I asked her a follow-up question based on what she read, she had a blank look and had nothing to say. She looked over to the pharmacist who slowly worked her way over to us and her exact words were "THERE ARE A LOT OF YOUTUBE VIDEOS THAT TEACH YOU HOW TO USE THIS." WHAT!!!! This is concerning because: 1) they are patients to use resources that might not be reliable 2) the patient can end up wasting the $$$$ medicine 3) the patient can do it wrong and risk their health 4) isn't it the pharmacist's job to explain to you how to use what they are sending you home with?

Well sticked, clean, helpful workers, service. The pharmacy is in the warehouse and the help there…read moreare knowledgeable.

Extremely aggressive staff. First issue I had was when no one bothered contacting me to let me know…read morethat the pharmacy was unable to fill one of my prescriptions. The person who called regarding my other two prescriptions was extremely aggressive over the phone. I have a regular pharmacy that I use. One that I know and trust. The person who called was adamant that I get all of my prescriptions transferred to them even though I never even listed this pharmacy on anything with my doctor's office! Not just that, but he tried to put a guilt trip on me about all the work they did for a prior authorization from my insurance company. THATS YOUR JOB!! Then, when they try to call, god forbid if you're busy and they can simply leave a message. Nope. They'll call back three times, back to back to back! People have jobs and lives outside of being at a pharmacy's beck and call just to answer a phone call.

I was a very loyal customer of Tustin Pharmacy. I tried to use them after they sold, and ran into…read morea few challenges with customer service. I finally decided to switch to a pharmacy that was closer to where I had moved, in North Orange County. That was about 8-months ago. The reason for the updated review is because in the last 2-months Tustin Pharmacy has run my prescription refills without me asking for refills. And since they are running them without my consent when I attempt to order refills at my new pharmacy they cannot process the refills because it looks like I have already picked up the prescriptions. Over the last 2-months I have had to call my insurance company and they have had to intervene by calling Tustin Pharmacy. What REALLY made me mad this month is that Tustin Pharmacy actually called me last week saying "calling to let you know your prescriptions are ready" and I specifically told them to please back them out, and remove my prescriptions from their system. And here I am a week later... they ran them without my consent and I am having to have my insurance company step-in again so I can pick up my medications. DON'T USE TUSTIN PHARMACY!

This is one team that really took so much effort to care for my needs. Celeste the Pharmacist…read moreManager was amazing she was able to warn me of a prescription that I had an allergy and called my MD to change the prescription. i stayed in this pharmacy for the service of the staff and been here for 20 yrs. I am thankful and grateful to the dedicated staff shout out to Donna, Theresa, Daisy, and the rest of the guys.

Walmart Pharmacy Review: I accompanied my aunt to fill a…read moreprescription because she only speaks Spanish. I walked up with my aunt to the drop-off counter, but they refused to let me be an interpreter (I am a horrible translator/interpreter). I understand the confidentiality and privacy concerns, but they didn't have anyone at the pharmacy to interpret and translate to Spanish. It was taking forever because the technician/pharmacist didn't understand my aunt, nor did she understand him. I also remember that he refused to accept the GoodRx card to fill the prescription. My aunt and I left frustrated, annoyed, and she was in pain without her prescription being filled. How could they not have a bilingual pharmacist? Santa Ana is right next door. I think my aunt and I tried one more time to fill her prescription (hoping they had a Spanish-speaking pharmacist), but this time the technician said that they had an interpreter and walked us both over to a station in the pharmacy where he simply pressed a button (seemed like an intercom) where my aunt had to wait by herself to speak to this interpreter (I had to stand back) with the pharmacist. The technician/pharmacist kept pressing that button for a Spanish interpreter to voice through from the other end. It also took forever for anyone to speak back from that button, but the audio was so bad that even the technician/pharmacist couldn't understand them. Furthermore, the volume was excessively loud, which was embarrassing for my aunt. My aunt and I had to leave again, frustrated, annoyed, and she was in pain without her prescription being filled.

Best customer service of all Albertsons locations in Orange County!!…read more Employees are helpful, friendly, and go above and beyond to assist customers. The store is organized, neat, and the produce is fresh. The deli always has fresh items and the wait is never long. They always have what I need.

Thank you, Randy, for making this Friday afternoon grocery stop a better experience than it was…read morebefore receiving your kind help! I try to avoid shopping during busy hours, but couldn't today. It was turning out to be a frustrating time not only because of the crowd, but my phone's signal seemed to be blocked inside the store (it was working fine before I entered and after I exited the store). Thankfully, Randy helped me by sharing his Wi-Fi, and walking me through how to access the digital deals. I hope the store's management will double- check the cellular signal situation, and also reduce the hassle of accessing digital deals by just inputting the customer's phone number like a few years back. I would definitely shop here more if these changes were made. Thank you!

Great store! Produce is always fresh. Store is kept clean and stocked. Easy parking. Employees are…read morecourteous and professional.

Self checkout didn't work, person came over to "help." Took a while to get to working and one…read moresoda bottle rang up at over $50. She's couldn't get things to scan properly and then said "well, it isn't MY fault". Ummm. So helping a customer isn't a thing anymore? I left without spending a dime and won't be back.

This store and its Deli would make killing if just stayed opened until 9-9:30. I'm a late shopper…read moreand each night. I see people want some hot foods. I was vetted by associates to arrive before 8 PM or even around 7:30 if I wanted hot foods for the rest of the night. I love the chicken here, especially their wings. It beats the fast food alternative. Over all the stories is always stocked and neatly so. I enjoy my conversations with associates.

The pharmacist (Larry L.) was rude and unhelpful. I had not seen him there before and asked if he…read morewas new. He said no. I went to the store manager to let him know about the situation, and the manager said it was Larry's first day at that store as a fill-in pharmacist!! So, Larry lied about that, as well as other issues he argued about, including contradictions and errors (he must not have been reading the information correctly in the system). I need to be able to trust a pharmacist, and I don't trust him. He was set on being difficult and would not even look at me or listen when I spoke. I recommend against going to a pharmacy managed by him, even on a temporary fill-in basis, as needed.

Sylvia is amazing, I was having trouble getting medication filled at other pharmacies due to a…read moremanufacturer shortage and she went above and beyond to try to help me solve the problem. And done all with kindness and understanding. Hard to find these days! I plan to fill my prescriptions here going forward!

This pharmacy takes forever to fill a simple prescription. For one pill that the doctor sent in at…read more11:26 am it was not ready for pick up at 2:15 pm, it is as if you have to go in in person to remind them to fill the prescription no apology or anything just saying we were on lunch break. Must be nice to have a two hour lunch break.

I shop at this location several times a month. Generally, I like their selection of "better for…read moreyou" groceries, snacks and beverages. It's typically more expensive versus other grocery stores I frequent, but I am prepared to pay a premium for quality products and service. Often, I stop by to grab a $4.99 "make your own" sandwich which is a very good deal. Today, I had a mixed experience. I bought a turkey sandwich, a small size ready-to-eat chicken noodle soup and 3 cans of Olipop soda. The sodas had a sign reading "3 for $5". I paid approximately $17. As I left the store, I immediately looked at my receipt and noted they charged me full price for the sodas. I went back in and they discovered that the promotional price had expired but that the staff hadn't removed the signs yet. They refunded me the difference so I'm glad I caught the error. They then removed the promo price signs so other customers wouldn't think there was a sale like I did. I then drove to the work office to eat my lunch. I opened the sandwich and noticed it was slathered with mayo which I didn't request nor do I like. They have this form at the deli counter which you have to fill out with check boxes for bread, meat, veggies and condiments. I checked off "mustard" and hand wrote in "on both sides". I decided to drive back to the store (which was an inconvenience) and told the deli counter about the mayo. I acknowledged that "mistakes happen" and that I was a regular customer, and I'd appreciate if they would make me "whole". The deli person made me a fresh sandwich and instructed me to go to a cashier to request a refund. I did that and I was appreciative of the fact that they didn't argue, apologized for the mistake and did something corrective (i.e. I got the refund with no argument). I'm giving this a 4 out of 5 rating because while I was inconvenienced, I feel they handled my complaint in a fair and proper manner and for that I feel satisfied. I will continue to remain a customer of Sprouts. I always believed that while mistakes can and do happen in every business, what's really important is how a company handles those mistakes. If they take accountability and work with their customers to address issues, I'm inclined to continue to do business with them since they show they value the patronage.

I'd like to give five stars to Cameron. Great customer service. Very helpful and polite…read more I had an issue with curbside pick up, on the app. Night, crew did not help and he was truly helpful with fixing my order, keeping me up with the order the next morning Food is always good