Today, Monday, December 22, 2025, I, Rassin Roshan, placed two (2) orders of flower bouquet through Albertsons website. The process went through my phone On a GROUPON order sheet, I received confirmation number and for each order a confirmation order email. See attached. I called Albertsons florist department number to confirm my order(s). The most lovely Ms. Patti looked through her side of the orders, saw nothing. She suggested, I should call the phone number associated with the email. I thanked her and called the number. I took her suggestion and I called (800)580-2913. I spoke to a customer service from India. He too was very nice, but couldn't find my order. Well, I called Patti at Albertsons back and explained my situation. Ms. Patti a very kind person looked again through her backside of orders placed online. Unfortunately , she couldn't find my two orders. I live in Plano, TX, and can't get up and purchase flowers for my friend/adopted mother who lives in Santa Ana. CA. The most kind Ms. Patti, created a little flower bouquet see attached, and hand delivered to the destination. Thank you Patti at the floral department at Albertsons, North Tustin, for saving the day. She took initiative and gave me her time to research to locate my two orders. She solved my problem, by a most kind gesture of creating a little flower bouquet and delivering it and sending me a confirmation picture by text to my phone. Ms Patti is an outstanding customer service representative for Albertsons Florist. I highly recommend her. She is also an outstanding citizen providing me on the phone service as she might been having a very busy day at the store. Thank you Ms. Patti for all your help today, Monday, December 22, 2025. Sincerely, Rassin Roshan, Plano, TX read more

Albertsons - Patti of Albertsons, Tustin, CA, arranged and delivered on 12/22/2025, to a customer, my friend, adopted mother for Christmas - Grocery Near Me - Tustin, California

Whenever I need one or two items (like Eggos or milk), I just go down the street to Albertsons. It's convenient and quick. The staff is personable and nice. However, there's always a bum or two there outside. read more

I had a great experience with Rhiannon in store at checkout today. Not only did she answer any questions I had, she was kind enough to casually chat about random topics making me feel like a person instead of just another customer. Caring employees like her make the shopping experience positive and uplifting. I hope this store recognizes Rhiannon's effort and offers a promotion or raise to keep her around. Overall, she was a pleasure to deal with and has a nice smile on top of everything else! read more

The prices are ridiculous here. A 12 can pack of Dr. Pepper Cream soda currently costs $8 at Target. The same exact one costs $12 at this and all Albertsons. A bag of Lesser Evil popcorn costs $3.50 at Target and $5 here. I saw this with every regular item I buy. Then while I was ringing MYSELF up, the employee watching the self checkout registers walked up to me and had the audacity to ask if I wanted to donate to some charity. Didn't even bother saying hi to me before so. It's not the first time this has happened at an Albertsons. Why doesn't Albertsons, which has locations across the entire country, do the donating instead of passing the buck to its customers? Why people regularly choose to pay higher prices for the same items cheaper elsewhere while being randomly pressured to spend more money is beyond me. read more

Love Store but for 1 thing; THEY USE APEEL ON FRUITS-VEGGIES! Pay for fruits-Vegs "Organic" doesn't matter! Big concerns have emerged that Apeel's key ingredient is citric acid -- not the natural kind found in lemons or limes, but an industrial version produced using genetically modified (GMO) mold. Ingredient linked to range of health issues, inflammation-digestive disorders, even cancer. *MORE info on Site page: https://greenlivingtribe.com/the-truth-about-apeel-what-you-need-to-know-about-its-key-ingredient/ I wish this to Stop! Once you read, let's ask Albertsons and Ralph's to at least Not use on Pricey Organics (NONE are Organic after industrialized "APEEL" is put on!)!!! read more

This grocery chain always has the biggest produce section of both organic and non. Helpful staff too. I can always depend on Albertsons to display the newest items that just came out. And the Signature Select bottled juices are one of my favorites. They have really good fruit mixtures with no added sugar needed. I do just wish that they had an organic option within their brand line. read more

Albertsons - New Tillamook Beef Jerky - Grocery Near Me - Tustin, California

I'd just like to recognize Michele for her consistent great customer service over the past years at this Tustin Albertsons. I always know when I am in her checkout line that it will be quick and efficient. Also at the same time, she is kind and personable and always makes me smile. Thank you to Michele! read more

Just wanted to give kudos to Cydney in the meat department. I went in to get some frozen fish fillets for my senior mom. (She is on a very bland diet so fish and chips is a huge treat) Couldn't find them so she showed me where they were. (btw they are in a weird place). They were sold out of the ones on sale. She stopped what she was doing -- without being asked -- to check if there were more in the stockroom. They did not have them so she honored the sale price on the other brand. A simple gesture (and saved me $3) and made my day. Kindness counts. Plus great customer service. read more

My name is Brian H. Just wanted to share for all concerned that Michelle @ the Tustin Albertons on Newport Ave is awesome! Friendly, helpful, engaging, just a great customer experience each and every time I am slotted in her check out line. read more

The good: - A large supermarket with most everything you could need - Clean, well-stocked, well laid out with name brands and generic - Nice big parking spots, loading/unloading your crew is easy - Produce variety of seasonal items are good, cob corn all year! - Essentials like bread. eggs. and milk are reasonably priced - I like their meat section but one complaint below - Great sales on sodas and other items (i.e. buy 2, get 2 free) - Starbucks and a pharmacy inside - EV charging stations outside - They have employees than can shop and load for you - Helpful manager The bad: - Tri tip roasts are up to 1/3 of the weight is fat on the bottom. even trimmed - In some mornings there are no cashiers, just self checkout, sometimes a pain - Rising prices like all stores I like this store a lot. It serves my needs most of the time. Unless it's a hot sale (like Rib roasts at half price during the Thanksgiving to NY EVE), they're usually well stocked. If I need to ask an associate where something is, they always know. I really wish they would have cashiers in the morning. Sometimes I see people with a large shopping cart full of stuff and feel bad if they need to do self checkout. Not much more to say, except it's the best store around these parts for me read more

Albertsons - This is a "trimmed" Tri Tip with so much fat from this Albertsons. - Grocery Near Me - Tustin, California

Purchase chicken from the meat department, cooking as soon as I got home 20 minutes after purchase. The chicken was bad and had a rotten smell. It was disappointing the meat counter guy knew it was bad and still sold it to me. Will never buy from this store again. Not only through away the food but through away money. read more

I would like to compliment Randy from the Newport Ave. store in Tustin, CA. He helped me with balloons Sunday 3-23-25. At 7pm. He was very friendly and was always involved in my getting my order correct. I much appreciate him!! He deserves a kudos thank you Randy for making my daughter's birthday special. read more

Albertsons - Balloons by Randy. So beautiful!! Thank you - Grocery Near Me - Tustin, California

Crispy jumbo fried chicken legs and crispy fried chicken with potato wedges cheaper price read more

See all

I ordered a birthday cake for my boyfriend from Albertsons and the ordering process started off smooth. I went in, placed my order, and everything was taken down correctly. The day before pickup, I called to make a few changes to the design--specifically to update the wording on top and add two things to the sides of the cake. They confirmed the changes with me over the phone and repeated everything back correctly. But when I picked it up, the order was wrong. They completely forgot to add my boyfriend's name on the cake, and when I mentioned it, they just said "sorry" and offered to squeeze it in really small underneath, which I declined. I had asked for the number "27" to be on the side of the cake, but they placed it on the front instead--and it looked rushed, smudged, and off-centered. The top writing also came out uneven and messy. When I brought all this up, no one offered a discount or partial refund--I still had to pay full price for a cake that didn't match what I asked for. Super frustrating, especially for a birthday. read more

Albertsons - Grocery Near Me - Tustin, California

See all

Vicki is amazing so pleasant and courteous always helpful. This Albertsons is the best management is doing something right keep up the great work read more

The main butcher is terrible. He is rude and unhelpful every time we go there. We will be shopping elsewhere from here on out.

Why can't it be zero stars. I had hoped they would improve after their remodel- no. Items sold out, shelves not fully stocked, expired items on the shelf. They changed their fresh guacamole vendor to some watery mess. I can walk here, and I would rather drive to any store, anywhere else to shop, than come to this store. What a disappointment. read more

I arrived at 7:50 PM on 02/27/26 and the Starbucks counter was unattended. I waited and then came back to ask if I could still order a drink since it wasn't 8:00 PM yet. The employee told me they were already closed and refused service. I'm confused because the posted closing time is 8:00 PM. If they are going to close early, the hours should reflect that. It's inconvenient to arrive before closing and still not be able to order. At that point, I might as well have gone to a drive-through location instead. read more

I have been coming to this Albertsons for a long time to pay a consolidated bill through western union. I had never ever been asked for my ID to make a payment never ever. I know they ask for ID when you get a big money order but I was not getting a money order when the manager in turn I asked me for my ID. I felt he was BIAS towards me and rude when I didn't have my same address as the one I have in my ID. My bill payment was not even over $100 and he asked for my ID?? Like WTH. I did feel discriminated by this person. I didn't get his name but I know he is new to the store because I have never seen him before. read more

Michele and Lauren were very professional and friendly as they checked my groceries thru and bagged them for me. They are an asset and I appreciate your great staff. read more

Been shopping here for 13 years, have always had nothing but good experiences from every team member who works here. Some of the Nicest kindest hardworking people at this Albertsons, I hope the company does its best to take care of their employees at this store. Another reason I come here also is every department is on point, -Floral, green ambience is refreshing when you enter front door, always some of the best flowers I've ever seen, tie dye and blue roses too !! -Bakery, excellent -Butcher counter always clean and great selection, Deli, can't beat the wings and fresh made ready salads. Special Shout out to Randy for helping me with one of my bags of groceries I left at the register. He is extremely personable and makes an effort to talk to everyone and makes people feel welcome read more

A HUGE shout-out to cashier Kari! I was in the store last weekend and had difficulties using their app. Kari walked me through it :). They don't help with their app at the place with the red circle :( I dislike having to use any app, but the Albertson's app saved me a lot of money! Thanks again Kari! read more

Love this store! Every employee is amazingly kind + helpful. Michele is ALWAYS happy to see me, and doesn't hesitate to make anyone feel welcome. I have loved the remodel...everything is so easy to find! read more

The store is always clean and well kept employees are clean and well groomed and polite

Michelle is the rudest checker in this store. Maybe she was having a bad day (more than once) but being a long time customer of over 15 years, I would prefer if she didn't say anything to me. Instead, she made me mad but being the adult I am, I kept my mouth shut and just smiled!! I will avoid her at all cost cause I just want to buy groceries. read more

So incredibly disappointed with the custom birthday cake I ordered for my daughter's birthday. $60 literally down the drain. Dry. Filling was not what I ordered (and what they did put in there was so thin of an amount why bother). We ate one slice of a 10 inch cake and couldn't eat any more. Won't be ordering a cake from them again. read more

Only two checkouts staffed with function human beings were open, the other four were closed. All of the customer powered self checks were in use, with 3 requiring assistance. But the two female staff were huddled together at their desk, repeatedly telling customers trying to give the store revenue that they would be there shortly. Sorry, when attempting to make a purchase on the way home from work, assurance isn't needed shortly, it's needed now. Staff more checkout lanes and chuck the "self-service", or next time it happens you will have to hire more persons to re-shelve what was just left at the self-checkout. read more

I am so grateful to Adolfo. I asked him to watch for a homeless lady I noticed a couple times in their parking lot. She has a small older dog that appeared to have trouble walking. I bought a used stroller for her before Christmas. My husband saw her the other day with the stroller and dog walking comfortably thanks to Adolfo! THANK YOU! read more

I went here on 12/07/25 for some quick groceries for my family. While I was there I was kindly greeted the moment I got out of my car by a young man named Andrew or Andreas, I can't remember for the life of me right now. He was very friendly and polite from the get go pushing carts. With people like that greeting you the moment you entered their establishment is exactly what I and a lot of people want to see. Keep up the good work! read more

This is one of my favorite Albertsons stores. The people here are kind and helpful. Would definitely recommend this store to anyone. There are a wide variety of food. This store is also near other stores. This place also has a lot of parking and a Starbucks. read more

Albertsons - Buzz balls - Grocery Near Me - Tustin, California

Mayra, the checker with the Red hair, desperately needs some re-training in customer service... I don't come to the store to interact with an Agitated, depressed, burdened individual...Every time we encounter her, she is everything but delightful... A manager or store Director needs to seriously consider who they have interacting with their customers... read more

We were exasperated from dealing with some local bakeries while trying to order a wedding cake. With only a week left before our wedding, we finally went to the bakery inside our local Albertsons to inquire about a custom wedding cake order. They told us to come back in the morning and ask for Ricardo, who is their master baker. Ricardo was able to create the most beautiful and delicious custom wedding cake. We are very satisfied with the service and quality at this Albertsons bakery. read more

Albertsons - decorations added by our florist - Grocery Near Me - Tustin, California

See all

They had an awesome employee, Sherry, whom was a cashier. Patti often bagged the groceries at her stand. They were an awesome team and made the checkout something to look forward to. We'll, Albertsons decided that they did t want an awesome cashier so they transferred her. They only care about profit and not about their employees or customers. Please let them know what a mistake they made. read more

My favorite checker is Michele. She is so sweet and always has a smile on her face. I'm always happy to get in her line.

I shop at the Albertson on Newport in Tustin. I am a big fan of the self-checkout. I am always happy to see that Matt is working. He is a ray of sunshine. He is always cheerful and willing to help. I have been there when business was slow. I have been there when business was busy. His demeanor never changes. If I have a problem with a transaction, he has the solution. I have experience with working with the public. It can be challenging. Matt excels in customer service. His knowledge of the store and the inventory is excellent. I highly recommend Albertsons!! read more

Michelle at the checkout is so friendly and helpful. I always smile when I leave after she checks us out

Angel at Starbucks inside the Albertsons has an amazing customer service!! He is super kind, fast and attentive... I love that he initiated conversation with my daughter about her labunu.. it made my daughters day! He deserves a raise! Thank you Angel you are awesome!!!! read more

Matt is a phenomenal employee who is always pleasant and upbeat. I enjoy when he is at the store. He helped me in self check out multiple times . read more

Great customer service, especially from Michelle P! Not only is she really good at her job, she's always very pleasant to talk to. She's both personable and professional... I really can't say enough positive things about her! Jason F read more

This 5 star rating is not only for our store, but for our valued customers who shop here. Throughout the years, I have come to know many of you on a personal level. Lifelong friendships have developed. We have shared family stories, furkid stories, and losses. All are part of this journey called life. If you are having a bad day, I have tried to bring a modicum of humor into your life. Once I see a smile on your face then I know you are feeling a bit better. To all our military veterans, police officers and fire fighters, thank you for your service, and thank you for choosing our store to shop. In the last two months I have had to send two of my furkids, Shadow and Kali, to Rainbow Bridge. You offered your support and generous hugs. I am forever grateful. Again, thank you for shopping at Albertsons, but most of all thank you for being special friends. Wishing all of you a very Merry Christmas, and may the New Year bring you much joy and happiness. As Always, Patty Krise Your Courtesy Clerk read more