Best customer service of all Albertsons locations in Orange County!! Employees are helpful, friendly, and go above and beyond to assist customers. The store is organized, neat, and the produce is fresh. The deli always has fresh items and the wait is never long. They always have what I need. read more

Thank you, Randy, for making this Friday afternoon grocery stop a better experience than it was before receiving your kind help! I try to avoid shopping during busy hours, but couldn't today. It was turning out to be a frustrating time not only because of the crowd, but my phone's signal seemed to be blocked inside the store (it was working fine before I entered and after I exited the store). Thankfully, Randy helped me by sharing his Wi-Fi, and walking me through how to access the digital deals. I hope the store's management will double- check the cellular signal situation, and also reduce the hassle of accessing digital deals by just inputting the customer's phone number like a few years back. I would definitely shop here more if these changes were made. Thank you! read more

Michele is the best cashier they have! Always so kind, attentive and always has a smile on her face matched with the cutest earrings!

Adrian gave inspiring customer survice experience walking us through our online coupons and gave a friendly recommendation on something we were buying. Their meat selection is the best of the grocery store in the area and stellar prices. The store is always clean organized. All staff is very very friendly. Frankly it's a little further than several other late chain grocer store but I go out of my way. Keep up the great work! read more

The store has become noticeably unclean, with trash all over the front produce area. Meanwhile, the "new manager" at Starbucks has apparently saved the store from financial ruin by rationing ice water to tall cups, even if you offer to pay for a larger one. With those 20¢ cup savings, I expect flying cars in the parking lot by next week. We'll be shopping elsewhere until the store is back to its previous standards. read more

Getting pricier for for a mediocre customer service and where the majority of their customers live in a low income community located on Redhill in Tustin read more

Whenever I need one or two items (like Eggos or milk), I just go down the street to Albertsons. It's convenient and quick. The staff is personable and nice. However, there's always a bum or two there outside. read more

Michele P., our cashier was extremely helpful and friendly. Left us with a memorable experience. She told us about the deals and complimented us on some of our great fines. She made her shopping experience memorable with such a routine thing as shopping for groceries. read more

I can easily find what I need, familiar with the area, plenty of parking, its a bigger store so its convenient

Today, Monday, December 22, 2025, I, Rassin Roshan, placed two (2) orders of flower bouquet through Albertsons website. The process went through my phone On a GROUPON order sheet, I received confirmation number and for each order a confirmation order email. See attached. I called Albertsons florist department number to confirm my order(s). The most lovely Ms. Patti looked through her side of the orders, saw nothing. She suggested, I should call the phone number associated with the email. I thanked her and called the number. I took her suggestion and I called (800)580-2913. I spoke to a customer service from India. He too was very nice, but couldn't find my order. Well, I called Patti at Albertsons back and explained my situation. Ms. Patti a very kind person looked again through her backside of orders placed online. Unfortunately , she couldn't find my two orders. I live in Plano, TX, and can't get up and purchase flowers for my friend/adopted mother who lives in Santa Ana. CA. The most kind Ms. Patti, created a little flower bouquet see attached, and hand delivered to the destination. Thank you Patti at the floral department at Albertsons, North Tustin, for saving the day. She took initiative and gave me her time to research to locate my two orders. She solved my problem, by a most kind gesture of creating a little flower bouquet and delivering it and sending me a confirmation picture by text to my phone. Ms Patti is an outstanding customer service representative for Albertsons Florist. I highly recommend her. She is also an outstanding citizen providing me on the phone service as she might been having a very busy day at the store. Thank you Ms. Patti for all your help today, Monday, December 22, 2025. Sincerely, Rassin Roshan, Plano, TX read more

Albertsons - Patti of Albertsons, Tustin, CA, arranged and delivered on 12/22/2025, to a customer, my friend, adopted mother for Christmas - Grocery Near Me - Tustin, California

This grocery chain always has the biggest produce section of both organic and non. Helpful staff too. I can always depend on Albertsons to display the newest items that just came out. And the Signature Select bottled juices are one of my favorites. They have really good fruit mixtures with no added sugar needed. I do just wish that they had an organic option within their brand line. read more

Albertsons - New Tillamook Beef Jerky - Grocery Near Me - Tustin, California

Just wanted to give kudos to Cydney in the meat department. I went in to get some frozen fish fillets for my senior mom. (She is on a very bland diet so fish and chips is a huge treat) Couldn't find them so she showed me where they were. (btw they are in a weird place). They were sold out of the ones on sale. She stopped what she was doing -- without being asked -- to check if there were more in the stockroom. They did not have them so she honored the sale price on the other brand. A simple gesture (and saved me $3) and made my day. Kindness counts. Plus great customer service. read more

I went into this store around 10:00 a.m. today. We are in cherry season so I thought I'd take a look and see if they were worth purchasing. I looked and the first three bags of cherries had heaps of mold in all three of them. I asked one of the staff nearby who was stalking whether or not there were more cherries as the ones that were out were awful. He said he would check in the back and I said thank you so much! When he came back he sat down a box of cherries in the case next to where I was looking. He then stated these could be just as bad as the ones that I was looking at. In the case! I asked, do you mean they could be moldy just like the ones in the case? He said well I haven't looked them over so it's possible! The worst customer service I have ever had in this store! I hope he does not stay long! read more

The good: - A large supermarket with most everything you could need - Clean, well-stocked, well laid out with name brands and generic - Nice big parking spots, loading/unloading your crew is easy - Produce variety of seasonal items are good, cob corn all year! - Essentials like bread. eggs. and milk are reasonably priced - I like their meat section but one complaint below - Great sales on sodas and other items (i.e. buy 2, get 2 free) - Starbucks and a pharmacy inside - EV charging stations outside - They have employees than can shop and load for you - Helpful manager The bad: - Tri tip roasts are up to 1/3 of the weight is fat on the bottom. even trimmed - In some mornings there are no cashiers, just self checkout, sometimes a pain - Rising prices like all stores I like this store a lot. It serves my needs most of the time. Unless it's a hot sale (like Rib roasts at half price during the Thanksgiving to NY EVE), they're usually well stocked. If I need to ask an associate where something is, they always know. I really wish they would have cashiers in the morning. Sometimes I see people with a large shopping cart full of stuff and feel bad if they need to do self checkout. Not much more to say, except it's the best store around these parts for me read more

Albertsons - This is a "trimmed" Tri Tip with so much fat from this Albertsons. - Grocery Near Me - Tustin, California

I would like to compliment Randy from the Newport Ave. store in Tustin, CA. He helped me with balloons Sunday 3-23-25. At 7pm. He was very friendly and was always involved in my getting my order correct. I much appreciate him!! He deserves a kudos thank you Randy for making my daughter's birthday special. read more

Albertsons - Balloons by Randy. So beautiful!! Thank you - Grocery Near Me - Tustin, California

I had a great experience with Rhiannon in store at checkout today. Not only did she answer any questions I had, she was kind enough to casually chat about random topics making me feel like a person instead of just another customer. Caring employees like her make the shopping experience positive and uplifting. I hope this store recognizes Rhiannon's effort and offers a promotion or raise to keep her around. Overall, she was a pleasure to deal with and has a nice smile on top of everything else! read more

Love Store but for 1 thing; THEY USE APEEL ON FRUITS-VEGGIES! Pay for fruits-Vegs "Organic" doesn't matter! Big concerns have emerged that Apeel's key ingredient is citric acid -- not the natural kind found in lemons or limes, but an industrial version produced using genetically modified (GMO) mold. Ingredient linked to range of health issues, inflammation-digestive disorders, even cancer. *MORE info on Site page: https://greenlivingtribe.com/the-truth-about-apeel-what-you-need-to-know-about-its-key-ingredient/ I wish this to Stop! Once you read, let's ask Albertsons and Ralph's to at least Not use on Pricey Organics (NONE are Organic after industrialized "APEEL" is put on!)!!! read more

Checkout staff were friendly and helpful. But pickup side was a mess. I said hello ignored. They were too busy talking to each other. Then they told ME to go bring a cart from outside, even though they're supposed to have carts ready inside the pickup area. No cart was there. They just kept chatting while I had to do their job. Felt disrespected and dismissed. As a driver, I felt treated like I didn't matter. Won't be coming back. Management please hiring welcoming staffs and polite staffs read more

I'd just like to recognize Michele for her consistent great customer service over the past years at this Tustin Albertsons. I always know when I am in her checkout line that it will be quick and efficient. Also at the same time, she is kind and personable and always makes me smile. Thank you to Michele! read more

Best Albertsons around the people are friendly especially Vicki ,Patti and Lupe there is even som one who sings love the atmosphere. on Saturday the store was busy being Fourth of July everyone was busy but still asked how you were doing and if you were able to find everything ok. There is a couple of Albertsons that should send their staff to Newport avenue for training. read more

I ordered a birthday cake for my boyfriend from Albertsons and the ordering process started off smooth. I went in, placed my order, and everything was taken down correctly. The day before pickup, I called to make a few changes to the design--specifically to update the wording on top and add two things to the sides of the cake. They confirmed the changes with me over the phone and repeated everything back correctly. But when I picked it up, the order was wrong. They completely forgot to add my boyfriend's name on the cake, and when I mentioned it, they just said "sorry" and offered to squeeze it in really small underneath, which I declined. I had asked for the number "27" to be on the side of the cake, but they placed it on the front instead--and it looked rushed, smudged, and off-centered. The top writing also came out uneven and messy. When I brought all this up, no one offered a discount or partial refund--I still had to pay full price for a cake that didn't match what I asked for. Super frustrating, especially for a birthday. read more

Albertsons - Grocery Near Me - Tustin, California

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The prices are ridiculous here. A 12 can pack of Dr. Pepper Cream soda currently costs $8 at Target. The same exact one costs $12 at this and all Albertsons. A bag of Lesser Evil popcorn costs $3.50 at Target and $5 here. I saw this with every regular item I buy. Then while I was ringing MYSELF up, the employee watching the self checkout registers walked up to me and had the audacity to ask if I wanted to donate to some charity. Didn't even bother saying hi to me before so. It's not the first time this has happened at an Albertsons. Why doesn't Albertsons, which has locations across the entire country, do the donating instead of passing the buck to its customers? Why people regularly choose to pay higher prices for the same items cheaper elsewhere while being randomly pressured to spend more money is beyond me. read more

Crispy jumbo fried chicken legs and crispy fried chicken with potato wedges cheaper price read more

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Purchase chicken from the meat department, cooking as soon as I got home 20 minutes after purchase. The chicken was bad and had a rotten smell. It was disappointing the meat counter guy knew it was bad and still sold it to me. Will never buy from this store again. Not only through away the food but through away money. read more

What a joke. Avoid the sword at all cost came here in the morning and not a single register was open only self checkout with one person who took over 15 minutes just to help one customer with zero care or awareness to anyone else waiting and was just an absolute ridiculous situation and you have employees all over the store doing stuff, but nobody checking people out. The computers weren't ringing up prices correctly, and it was just an absolute nightmare. Never have I had this problem on Albertsons. read more

My name is Brian H. Just wanted to share for all concerned that Michelle @ the Tustin Albertons on Newport Ave is awesome! Friendly, helpful, engaging, just a great customer experience each and every time I am slotted in her check out line. read more

I have been coming to this Albertsons for a long time to pay a consolidated bill through western union. I had never ever been asked for my ID to make a payment never ever. I know they ask for ID when you get a big money order but I was not getting a money order when the manager in turn I asked me for my ID. I felt he was BIAS towards me and rude when I didn't have my same address as the one I have in my ID. My bill payment was not even over $100 and he asked for my ID?? Like WTH. I did feel discriminated by this person. I didn't get his name but I know he is new to the store because I have never seen him before. read more

A HUGE shout-out to cashier Kari! I was in the store last weekend and had difficulties using their app. Kari walked me through it :). They don't help with their app at the place with the red circle :( I dislike having to use any app, but the Albertson's app saved me a lot of money! Thanks again Kari! read more

Why can't it be zero stars. I had hoped they would improve after their remodel- no. Items sold out, shelves not fully stocked, expired items on the shelf. They changed their fresh guacamole vendor to some watery mess. I can walk here, and I would rather drive to any store, anywhere else to shop, than come to this store. What a disappointment. read more

Been shopping here for 13 years, have always had nothing but good experiences from every team member who works here. Some of the Nicest kindest hardworking people at this Albertsons, I hope the company does its best to take care of their employees at this store. Another reason I come here also is every department is on point, -Floral, green ambience is refreshing when you enter front door, always some of the best flowers I've ever seen, tie dye and blue roses too !! -Bakery, excellent -Butcher counter always clean and great selection, Deli, can't beat the wings and fresh made ready salads. Special Shout out to Randy for helping me with one of my bags of groceries I left at the register. He is extremely personable and makes an effort to talk to everyone and makes people feel welcome read more

The main butcher is terrible. He is rude and unhelpful every time we go there. We will be shopping elsewhere from here on out.

The store is always clean and well kept employees are clean and well groomed and polite

Michelle is the rudest checker in this store. Maybe she was having a bad day (more than once) but being a long time customer of over 15 years, I would prefer if she didn't say anything to me. Instead, she made me mad but being the adult I am, I kept my mouth shut and just smiled!! I will avoid her at all cost cause I just want to buy groceries. read more

Michele and Lauren were very professional and friendly as they checked my groceries thru and bagged them for me. They are an asset and I appreciate your great staff. read more

I arrived at 7:50 PM on 02/27/26 and the Starbucks counter was unattended. I waited and then came back to ask if I could still order a drink since it wasn't 8:00 PM yet. The employee told me they were already closed and refused service. I'm confused because the posted closing time is 8:00 PM. If they are going to close early, the hours should reflect that. It's inconvenient to arrive before closing and still not be able to order. At that point, I might as well have gone to a drive-through location instead. read more

Only two checkouts staffed with function human beings were open, the other four were closed. All of the customer powered self checks were in use, with 3 requiring assistance. But the two female staff were huddled together at their desk, repeatedly telling customers trying to give the store revenue that they would be there shortly. Sorry, when attempting to make a purchase on the way home from work, assurance isn't needed shortly, it's needed now. Staff more checkout lanes and chuck the "self-service", or next time it happens you will have to hire more persons to re-shelve what was just left at the self-checkout. read more

This is one of my favorite Albertsons stores. The people here are kind and helpful. Would definitely recommend this store to anyone. There are a wide variety of food. This store is also near other stores. This place also has a lot of parking and a Starbucks. read more

Albertsons - Buzz balls - Grocery Near Me - Tustin, California

Love this store! Every employee is amazingly kind + helpful. Michele is ALWAYS happy to see me, and doesn't hesitate to make anyone feel welcome. I have loved the remodel...everything is so easy to find! read more

So incredibly disappointed with the custom birthday cake I ordered for my daughter's birthday. $60 literally down the drain. Dry. Filling was not what I ordered (and what they did put in there was so thin of an amount why bother). We ate one slice of a 10 inch cake and couldn't eat any more. Won't be ordering a cake from them again. read more

I am so grateful to Adolfo. I asked him to watch for a homeless lady I noticed a couple times in their parking lot. She has a small older dog that appeared to have trouble walking. I bought a used stroller for her before Christmas. My husband saw her the other day with the stroller and dog walking comfortably thanks to Adolfo! THANK YOU! read more