This place has gone downhill since I last wrote my review many years ago. It was once a 4 star…read moreplace, now it is a 2.5 star rounded to a 3 star. The good - - For loyalty customers - Weekly specials on things like soda and detergent. I wait until their Tide or other variety are heavily discounted, i.e. sometimes from $5 each to 4 for $10 but you must buy 4. - Some groceries like frozen dinner items, ice cream, canned soup, nuts, cereal, etc. They have limited electronics and printer inks, and the usual cosmetics and over the counter medicines and prescriptions - A pharmacist is usually available to discuss your medications with you regarding use instructions and side effects The bad 1. Wait time for prescriptions can be very long. even hours. Granted the fault is sometimes the customer who doesn't have the insurance worked out or the doctor's office. The drive through is great only if you're the first or second car, but not necessarily so if they're understaffed at the time you're there. 2. Biggest complaint in addition to the wait times is that someone will call saying the prescription is ready but you get there, and it's not. 3. Not Walgreen's fault but there are often homeless people hanging around the premises and sometimes panhandling. Also be aware that when the Tustin Brewery or other businesses across Newport Blvd. have no parking, people will park at Walgreens and walk across the street. Parking is better now that they've taken away the EV charging stations.

Terrible service at the pharmacy came to pick up medications and 40 min later no medicine she said…read more2 min then they said no it's still not ready horrible horrible service. Every one was being told to wait and no order with what is being done at this location

Healthcare Pharmacy in Tustin is truly a gem. It's a family-owned and operated pharmacy, and you…read morecan immediately feel the difference in the level of personal care and attention they give every customer. The staff is always friendly, professional, and genuinely helpful. What stands out most is that they take the time to listen and make thoughtful recommendations rather than treating you like just another number. On one visit, they suggested I speak with my doctor about low-dose Naltrexone as a possible option to help with my chronic pain. My pain specialist later agreed and prescribed it, and it has been very helpful. I really appreciated that they were proactive, knowledgeable, and focused on helping me improve my quality of life. They are also very responsive when it comes to getting new prescriptions filled and making the whole process smooth and stress-free. It's rare these days to find this kind of personalized service and genuine concern for their customers. I highly recommend Healthcare Pharmacy to anyone looking for a pharmacy that truly cares about the people they serve. Five stars all the way.

Excellent customer service and very knowledgeable. They were very helpful and responsive to my…read moreneeds.

Normally, I don't write reviews about places like Rite Aid. Tonight my daughter and I went to get…read moreice cream at this place. Their ice cream is really good and very economical. What really made our evening and week wonderful was meeting and being served by an amazing employee name Staci. Our experience is hard to put into words. She is such a bright and wonderful human being. We just felt like we were VIP and so special. She really stacked our individual cones. RiteAid is really blessed to have her as an employee. I think every store Needs to have a Staci on their staff. Well done Rite Aid on Jamboree and Irvine Boulevard in Tustin bordering Irvine.

The price of medication is crazy so I had to opt to fill one of my prescriptions here for the…read moreGoodRX discount. It is so laborious to do this. One of their pharmacy tech, Dennis, is such a grouch. I've had to refill my prescription 3 different times and each time I go, he is the one I have the misfortune to have to deal with. I always have to ask about my GoodRX pricing. This last visit was a disaster. We did the same song and dance. When the scanned price didn't match my GoodRX price, he stormed to the other end of the counter and said I had to reprocess my entire prescription. After 35 minutes of waiting, I go back and try to checkout and they still didn't process the price adjustment. I just paid it and left. Not worth my time. I hate having to come to this Rite Aid to get my prescription filled.

I had a abosultely phenomenol experience at this pharmeucitcul establishment. Only problem in these…read moreintense heat waves is the fact that the AC is never utilized at all. Can't imagine working here with that but great experience. Turn on the AC por favor.

- Very slow service. 1 cashier, 10 customers waiting. . But…read moreafter 5min, thankfully staff eventually noticed and opened a 2nd cashier. - My ExtraCare coupon didn't show during physical checkout. Shame. Nothing was showing via my keytag nor from giving my phone #. So I had to pay outta pocket. The point of ExtraCare is to save money when applicable and convenient for me, even better if I don't have to pay at all. Later, I reused the same coupon at another CVS location and it worked just fine. Something malfunctioning at this Tustin location. + Pleasant ambience. + Ample parking. - Not convenient location for me. - And 2 days after I already ordered and picked up, they email me a reminder to pick it up. so confusing. - I called to confirm that they don't have my order anymore. Now, they're emailing me a reminder AGAIN the 3rd after I already picked up x-x Never experienced all these issues at other CVS's.

Extremely aggressive staff. First issue I had was when no one bothered contacting me to let me know…read morethat the pharmacy was unable to fill one of my prescriptions. The person who called regarding my other two prescriptions was extremely aggressive over the phone. I have a regular pharmacy that I use. One that I know and trust. The person who called was adamant that I get all of my prescriptions transferred to them even though I never even listed this pharmacy on anything with my doctor's office! Not just that, but he tried to put a guilt trip on me about all the work they did for a prior authorization from my insurance company. THATS YOUR JOB!! Then, when they try to call, god forbid if you're busy and they can simply leave a message. Nope. They'll call back three times, back to back to back! People have jobs and lives outside of being at a pharmacy's beck and call just to answer a phone call.

I was a very loyal customer of Tustin Pharmacy. I tried to use them after they sold, and ran into…read morea few challenges with customer service. I finally decided to switch to a pharmacy that was closer to where I had moved, in North Orange County. That was about 8-months ago. The reason for the updated review is because in the last 2-months Tustin Pharmacy has run my prescription refills without me asking for refills. And since they are running them without my consent when I attempt to order refills at my new pharmacy they cannot process the refills because it looks like I have already picked up the prescriptions. Over the last 2-months I have had to call my insurance company and they have had to intervene by calling Tustin Pharmacy. What REALLY made me mad this month is that Tustin Pharmacy actually called me last week saying "calling to let you know your prescriptions are ready" and I specifically told them to please back them out, and remove my prescriptions from their system. And here I am a week later... they ran them without my consent and I am having to have my insurance company step-in again so I can pick up my medications. DON'T USE TUSTIN PHARMACY!

Great selection of candy and other goods. But my pharmacy experience was terrible. 3 attempts to…read morepickup my prescription. 1st time the entire staff was at lunch. 2nd attempt after waiting 10 minutes in line, was told they didn't know if my prescription was in and move to another window, then get back in line. They couldn't even check. 3rd attempt, your prescription is backordered and we do not know when it will be here. Like they couldn't contact the supplier and get an ETA? Moving to Amazon Pharmacy, CVS is just terrible.

thought I had written one for here already - here we go then…read more We have been using this location inside the District Tustin Target - for years now. They are consistently prompt, informative, helpful, and quite honestly we have come to trust and value their team. Recently the better half has been going through some med changes and the team has been very supportive, helping us verify availability, coverage with insurance, and alternatives. a great team here!

Helen and Paul has helped my son and I for years now. I highly recommend…read more When there is pharmaceutical emergency, I can count on them.

Came here to get my pickup order. This was my first time at this location. Located near the…read moreregisters, there's a box where all of the pickup orders are. You just open it up and take your order. Easy peasy! Will do another pickup order here in the future.

8/20/26: - Interesting tax application. Normally I use CVS…read moreExtraCare tag's coupons (like $2-off or $4-off) to fully cover the photo pickup order - tax exempt. Today the only difference is my tag didn't have any coupons, so I had to fully pay - tax included. 13 4x6's for $5.46 + 7.75% tax = $5.88 - No one at the counter. Rang the bell and waited a minute for staff to show up to ring me up. Oct '25: + Nice place to pick up my photo prints on my way to volleyball or spikeball. + Ample parking. Lot has various entrances & exits. + Quiet, peaceful ambience. + Conveniently located in same plaza as other restaurants and shops as well as Veterans Park (eg, vball, pball) for you.

Convenient. Not too crowded. Or rather, not crowded at all?…read more Everything in Tustin Legacy is still fairly mellow. Popped In to grab some bandaids. Comparable pricing to other CVS locations. Good selection. My mum also grabbed some lipstick, as hers managed to disappear from her purse. Decent self check out. Didn't actually encounter a live employee, although I'm sure they were there. 2025: 80/100

I have to say I've been coming here for the past 20 years the employee pharmacy. They are so nice…read moreand so helpful. The drive-through alway busy but they alway move pretty quick. And the reason why I don't go inside when I stand too long my back hurt. But the reason why I'm writing this today I have to say they are so helpful. I put in description no word so then I had to call in and explained to them what I need a refill is kind of emergency inhaler. They get it done less than 30 minutes. Just wanna say thank you so much so appreciated. The pharmacy team they are the best even though they're so busy but they get our subscription refill.

The person answering the phones at the pharmacy was condescending and rude to me. First of all…read morethey're incredibly hard to get on the phone in general, and then he corrected me in a very condescending tone when I got the date wrong.

Kind of strange, the store serves Hispanics on McFadden St, most of them walk to the store, but the…read morereviews are from customers from San Francisco, Tennessee, San Diego and so on. If you have to pay for reviews, use somebody who is local.

I was looking for some cheap Tylenol and I walked in there and was able to get help from a employee…read morequickly and they were very friendly and helpful to me even though I had gotten a cheap item. They took their time to help me get what I wanted and made me feel important.