Workers here do not make you feel welcome at all. They are absolutely miserable people and all look like they hate their jobs. I wish I was over exaggerating this. But I once asked for help and I kept getting stared down on and don't get me wrong most of the time they do help you but they give off such attitude. (Note - the place is unorganized) read more

Wish 0 stars was possible. Y mas? And more? More like: - More "I don't care about you" regarding anything. "The items are here, use the machine, if I'm not behind the counter it's on YOU for asking me to come here for questions". - Anything where you need service and is not self service? Good luck - Treated not like a customer but a bug that is annoying you I usually write a lot of context - but I am still so flabbergasted and disgusted by the experience I had : I'm not going to waste the time writing the details. If you require any service - come here expecting to be treated like you're not a virus. Questions? There treated like it's not their job. Attitude? My wife and I both felt like we were not only being judged, but extremely mistreated with the worst rudeness I have ever seen - and I have lived in 9 states across all demographics. Shame on this CVS. Shame on management (o wait it's a chain, no wonder) for hiring the staff it did. Will never come here again. Will always not recommend this to anyone. If your reading this and have time to plan beforehand (documents, photos) - please go elsewhere and save yourself not only your dignity, but your humanity. read more

Open 24 hours! How convenient! I mainly come here to pick up prescriptions, and they're usually really quick or accommodating if you need it sooner. It's definitely popular location, everytime I'm here there's a line, so try to stop by during off peak hours. Staff are friendly and helpful. One thing is they do have a good amount of items locked up, but with the current market and things you see on the news, it's fair enough to do so, especially at a busy location like this one. Always has parking, and located right across the North Bergen park! read more

CVS Pharmacy - Drugstores Near Me - North Bergen, New Jersey

if I could give them 0 stars I would. the pharmacists have one working brain cell among them and never open an additional register even though there is a line. One of them told my husband after he got shoulder surgery he needed to just "look for a pharmacy" that offered the medication we needed because they were "out" (even though the hospital sent them the prescription). read more

worst service of all in the area. employees look lost and take forever and lines are way too long. One of the employees is always lost spending over 10 mins on one customer. read more

After visiting this CVS and reading the reviews of the other locations, it is no wonder that people are switching to Walgreens. I dropped off a prescription on Sunday morning around 10:30 am - it is now Tuesday and I still haven't received my medication. I was called and told it was ready on Sunday afternoon, went in on Monday and was told there was a miscommunication and it wasn't ready, to come back in an hour - went again around 1 pm and the pharmacy was closed from 1-2pm. CVS called me again and said everything is straightened out to pick it up anytime. Well, I went in this morning and it wasn't ready, told to go back again and I did at 5 pm and guess what - they gave me the wrong medication and the new medication would not be ready for another hour!!! WHAT THE HELL!! read more

Outstanding CVS pharmacy. Very kind staff love this pharmacy and that it is 24hrs. Would not go any where else. They should be commended for the outstanding service, kindness of every staff member. Carlos Zaldivar Delia Zaldivar Odalys Zaldivar read more

Horrible customer service there a new young pharmacy technician when someone questioned her on medication she argued with you there only a few of staff who care about they job complete clues when you ask for help read more

Every time I visit this location is like a mission to walk in and out. Not only is everything locked but when asking for assistance to the cashiers is like mission impossible. Especially a cashier by the name of Orianna her attitude and demeanor of handling each customer one at a time needs to be evaluated. She ignores certain customers to her liking or feelings. People are there to shop for their daily needs not to wait around for her to make up her mind on who she prefers to help or likes to help. If a customer makes a line and waits for their turn to be assisted then that customer should be assisted right. This cashier Orianna gives attitude, laughs when customers make comments and takes her time in helping the customer in finishing their visit at this location. This cashier Oriana needs a better training on how to treat every individual that comes in to this location the same way, not pick and choose who she likes and who she wants to ignore at her convince. read more

Last week July 25 Monday night I stop by to get something was my nephews with me and they wanna get some ice cream so I went to fridge was empty then someone which is employee who's working at that store show me another fridge next to empty ice cream fridge then I got 2 box of cream then I went home right away I put ice creams on fridge after dinner I open box to give my nephews ice cream only I can see melted milk that's all I got so mad I guess they are fridge stop to working nothing wrong can happen but why you keep selling that ice cream for the kids I should call health department right away for couple bucks don't put people health on the line I hope manager or someone who's responsible from that store read that read more

Wouldn't recommend this pharmacy at all. The staff isn't helpful nor friendly with any questions. Any question that was asked I was told to call my insurance to just simply try to find a prescription covered 100% by my insurance. Jesus was the only helpful person, otherwise everyone else seemed to be bothered to be asked any question at all. Will not be returning here at all. read more

This review is strictly towards the pharmacy section. I used to get my medication sent here until it got too frustrating. They had 3 different profiles for me and couldn't seem to figure out how to get it to one, so that made a bunch of problems whenever I went to pick up my medications. The other thing is if the medication even existed - I want to say 90% of the time they told me it wasn't in the system even if I hand dropped a prescription. But if I went to a CVS nearby, they magically were able to find my prescription in the computer system and I would eventually just have them transfer and refill it. This gets dangerous when it's medication you can't miss or is time sensitive. I would avoid this pharmacy at all costs. read more

I believe they are renovating in here as there is construction work in the aisles. I like that they have a lot of Hispanic products, including a variety of greeting cards! Being that my significant other is Hispanic, it is nice to see the different varieties. Check out was fast. The only issue is the parking lot. It needs to be revamped. People aren't sure where they are parking half the time. read more

The only reason I originally rated this place 5 start was due to one pharmacist who is no longer here .. this place always has been a mess and my last experience was not good but kept high start for her not Mgmt nor set up nor how they handle customers and now she is no longer adding to this mess and taking away the only descent person you had here .. you fools fail to understand you need more people and people like me will make it a point to come here for the last time .. I'd rather drive the extra 15 minutes than deal with this mismanaged pathetic pharmacy read more

Poor customer service do not go there and expect a welcome in. I am not happy at all they was being really rude to me and did not want to help me what my refund. At the end of the day customer is always right and I still got my money back. read more

Service is awful as are the lines in the pharmacy. You have to be prepared to wait a long time to get pharmacy on the phone. Many times we have ordered prescription and are not advised til pickup that they were unable to reach my doctor. I had to reach him on my phone while there read more

Due to my experience here with the employees I shall not return to another CVS EVER!!! My experience in this store was horrible. Goodbye CVS! Hello Walgreens and Rite Aid! My experience was with employees who know nothing and when asked any questions for assistance were totally oblivious and looked at me as if I was speaking a foreign language and were totally perplexed at my inquiries. All they do is ask you a question back!!!! It's a store not a gathering to wait for a paycheck!!! read more

Three times! I have gotten other people's medicines in my bags. Must of the time there are long lines. Advise for people picking their medicine there: Always review what they give you, as if open the bag when you get home you might be surprise you are missing things because they don't tell you that something wasn't filled or that they don't have something and then you have to go back. It's ridiculous. read more

Staff is friendly, store is usually clean, BUT.... make sure you have spare change on you or the ability to keep it moving. You always have bums waiting outside ready to hassle you for some loose change. No matter what time it is, as soon as you get close to the entrance, a hobo jumps out of a garbage saying "Got any spare change?" Listen, it's not bad. The parking lot is dirty, the spaces are too tight, and usually the best time to shop is at night. It's always packed during the day. Oh... NEVER USE THE RESTROOM! Don't even think about it. It's disgusting!!! read more

i left my iphone at the store and even tho I was irate they returned it to me graciously. Special thanks and appreciation to the manager for being patient and understanding. can't beat 24 hr pharmacy. read more

This store is always a mess. The pharmacy is the worst. Sunshine plaza is just a terrible strip mall. Nobody seems to own up to keeping it maintained. read more

Very poor customer service ! Been standing in line to get prescription dropped off for up to 15 minutes. Same with pick-up!!! If u like unfriendly staff and the wait this is the place to go read more

This is the worst pharmacy! Always expect a wait and terrible customer service. They act like zombies here! I drive out of my way to other pharmacies to avoid this place that I can walk to. read more

Don't know what is wrong with the people who work here. They always get the prescriptions wrong and seem so lost on the phone. They tend to say that they will call you back and do not follow up, you have to be on top of them, Long lines, long wait, very slow and not worth going to a jam packed parking lot. read more

Worst pharmacy ever.. online 3 times in 45 min and the script was called in.. not the first time this has happened here. Why call it in if it won't be ready. Why do you keep losing my insurance info.. get it together read more

By far the best pharmacy, fast pace location, open 24hrs and Always busy. If you are in rush ask your doctor to call in the prescriptions ahead and even then allow them at least 15-30 minutes, you want accuracy? Give them time! These are human servicing you. I can guarantee you that your product will be stocked, or they will do their best to get it for you. If your insurance is not covering your prescriptions they will go above and beyond to seek an approval or gain an understanding and explain why is not cover and give you alternatives if there is any. They are busy, but if you need to ask a question or a consultation dont be shy! you have a staff fully knowledgeable and experienced that will answer all your questions and take their time to explain.... This location is one of the few FULL-SERVICE LOCATION OPEN 24hrs the next one is Hoboken, but not parking. These people treat me nicely, work with me, educate me on how I can get my prescription faster using their online tool!!! Always thinking ahead, "you have one refill left, want us to call your doctor?" No matter what! they are always HAPPY to call my doctor to ensure I always have a refill! I will never forget how i needed Albuterol for my son at 2am and i didn't have any, I call them ahead and by the time I arrived they had filled the prescription and it was ready!!! Im thankful to have 24hr pharmacy and A magnificent Pharmacy Staff!!!! We wait in line for many hours to get the NEW iphone but we get upset when we have to wait 15 minutes for our medications! Something to think about! read more

Where do I start ... I'll keep it simple. Don't do it! Pharmacist and the other random staff is unprofessional ... I moved back from LA a few years now and they still have my old address. Lazy Much?! read more

I only go here BC its 24 hours. Seriously, do you hire children or just high school drop outs in your pharmacy? Every time I go to refill a script you tell me I need a new one. No I don't I can tell from MyCvs.com. you all need more training. Not to mention YOU NEVER answer the phone. Like I said, you only see me BC your 24 hrs but these people you hire are straight off the boat. read more

The worse customer service ... they need more people helping... Last night I was there 1hr trying to get some medicines. even though there weren't many people consulting. read more

I don't even know where to begin with this one, yes the store is a mess its looks like the sandy aftermath, items are just placed in random places. Displays aren't even placed where the products are. Should really change the name of the store to the 10 dollar store cause everything costs 10 dollars or more, but that's more a franchise issue not so much the individual store. The only positive things I can say about this store is that staff is friendly and helpful well as helpful as they can be considering the circumstances. There was a help wanted sign up in front so maybe there is still some hope. read more

Worst pharmaceutical staff ever. They first said my prescription was not sent from my doctors office. Then after waiting 20 minutes they found my prescription only too tell me that they had to verify my insurance information because it was inactive. Waiting a total of 45 minutes to receive medication is ridiculous. If you want to be serviced right away and received prompt service do not go to this pharmacy read more

Pharmacy seems disorganized and is WAY crowded during the day so there is always a line and long wait whether picking up or dropping off. I had come from the doctor and was in prompt need of medication. I felt very faint and nearly passed out in line just waiting to drop off the prescription. Instead, I just sat on the floor waiting for the line move, little that it did. Pick up was awful too. There were two lines formed which seemed better managed so, of course, I got on the shorter line and still waited for a while. Nevermind feeling incredibly dizzy, it wasn't until my turn was up next that I was told to get to the back of the other line (because there was only one line apparently), even though the customer directly in line before me had been served without being sent to the back... Couldn't someone have directed me to the other line sooner without the even longer wait and added frustration?? Worst experience at a CVS. If you need hassle-free prescriptions in a hurry, go to another CVS. read more