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    Hackensack Pharmacy

    3.5 (8 reviews)
    InexpensiveDrugstores
    Closed 9:00 am - 6:00 pm

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    2 years ago

    Very helpful. Staff was eager to assist. They even saved me a few bucks by sending me to a website for a coupons. Nice!!

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    CVS Pharmacy

    CVS Pharmacy

    2.1
    (8 reviews)
    2.5 mi
    $$

    This is my local CVS and the staffs at the front registers are very friendly, especially the…read moremanagers. Pros- They always greet their customers and asks if they need any help. The stores has been renovated a few months ago and it like night and day. They now offer a large selection of healthy snacks, which I am a fan of. I noticed the check out lines are usually not longer than 3 people because someone behind the register would always call for a back up cashier to open up another register whenever the line continues to grow. Lots of parking and weekly sale items are generally in stock. Con- Sometimes the coupon kiosk machine is down, and I would not be able to print any coupons. Also, if I print out coupons from the kiosk machine, then I would rather not have to receive 10 more coupons that comes with my receipt. Too much paper, just very wasteful. However this feedback is more for Corporate.

    I am a regular customer of the CVS Pharmacy located at 375 Queen Anne Rd, Teaneck, NJ 07666, where…read moreI frequently pick up my prescription medications. In the past, I have written a review regarding the quality of customer service at this location. At that time, I described my experiences as generally average, sometimes quite good, though not exceptional, and at other times simply satisfactory. Overall, I had not encountered any major issues. Unfortunately, my most recent visit was markedly different. I had a very poor customer service experience and felt that I was treated disrespectfully by an employee named "James", whom I had not seen before and therefore assume is a newer staff member. I want to emphasize that my previous interactions at this pharmacy, particularly with the female staff members, have generally been positive and courteous. This incident, however, stood in sharp contrast to those experiences. The recent installation of the self-service kiosks in the prescription pickup area has been an excellent improvement, making the pickup process much faster and more efficient. On August 4, my wife and I visited the pharmacy to pick up prescriptions for both of us. At the time, there were no other customers waiting for service except for an elderly gentleman who was seated and waiting for a prescription refill. Both self-service kiosks were available, so I proceeded to use one of them. At that point, "James" reprimanded me and accused me of attempting to cut in line. This accusation was entirely unwarranted, as my wife and I were the only customers actively seeking service. His comments were also difficult to understand because he spoke unclearly, making it challenging to determine what he was trying to communicate. My wife had to explain what he meant before I understood his concern. Feeling that I had been unfairly and disrespectfully treated, I asked for his full name so that I could report the incident to a supervisor. He refused to provide his last name, identifying himself only as "James". To my surprise, my wife was also informed that she would have to return later because her prescriptions were not yet ready. She was not offered the option of waiting a short time or given any explanation regarding when the medications would be available, despite the pharmacy not appearing to be busy. I believe that employees working at the prescription pickup counter should demonstrate professionalism, courtesy, and clear communication. Patients rely on pharmacy staff for assistance with matters directly related to their health and medications, making respectful interactions and effective communication especially important. Based on this experience, I do not believe the level of customer service I received met those standards. I hope this feedback is taken constructively and that appropriate steps are taken to ensure future customers receive the respectful and professional service they deserve.

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    CVS Pharmacy

    CVS Pharmacy

    2.9
    (7 reviews)
    3.3 mi
    $

    To be completely honest, there isn't anything particularly special about this CVS Pharmacy other…read morethan its location. Main Street is the ideal spot for businesses in Ridgefield Park, and with its comfortable corner spot on the block, CVS takes advantage of this factor. Depending on the time of day, this place ranges from nearly empty (only 2-3 people in the store) to busy (15+ customers browsing the aisles). That's not to say the store doesn't receive a lot of traffic - because it definitely does - it's just not as concentrated as, say, a more congested area like its surrounding towns, such as Teaneck or Hackensack, New Jersey. I can't really comment on the pricing, as it's pretty standard for the chain, but I will mention that the selection is rather disappointing. While I can often find what I'm looking for, there have been several instances where I'll be shopping for an item that is usually easily located in a pharmacy, and haven't been able to get it here. Meanwhile, the CVS in the next town over carries an average quantity of the exact product that was absent in the Ridgefield Park branch. Again, the location is fantastic, but the selection is undeniably lacking. The store itself is well kept, and the prices are as reasonable as any other CVS Pharmacy, but there is certainly much room for improvement here.

    The store is excellent as is the staff . However the pharmacy is beyond horrible . They are…read morecontrolled by corporate protocols and often fill medication without consent to meet monthly quotas . This creates issues with insurances and the customer is left with a financial disaster to which nobody can help. You are directed to call Corporate and nobody answers ( Big Surprise) . I have had many issues with their process and despite my efforts to stop them , nothing has worked . Although the pharmacy is conveniently located in my home town , I have decided they are not a good fit because as a Diabetic and mother of one also I can not afford to continue doing business with a company that is concerned with $$ over health . Highly disapprove and hope my review helps others.

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    Hackensack Pharmacy - drugstores - Updated August 2026

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