Sylvia is amazing, I was having trouble getting medication filled at other pharmacies due to a…read moremanufacturer shortage and she went above and beyond to try to help me solve the problem. And done all with kindness and understanding. Hard to find these days! I plan to fill my prescriptions here going forward!

This pharmacy takes forever to fill a simple prescription. For one pill that the doctor sent in at…read more11:26 am it was not ready for pick up at 2:15 pm, it is as if you have to go in in person to remind them to fill the prescription no apology or anything just saying we were on lunch break. Must be nice to have a two hour lunch break.

The pharmacy here has the absolute WORST service. My…read morehusband went through the drive-through because he suspected that he had Covid, they instructed him to come on into the store! They could not sell the Covid test through the window. Brilliant! I then went to the store myself to buy a Covid test. I waited in line at the pharmacy for 2 customers. Just as my turn was coming up, someone drove up to the drive up window. The one guy working the counter told me to wait a minute, and proceeded to help the person who arrived after me! Yeah, I left. This pharmacy is worthless. Luckily there are plenty of other options. Save yourself the headache and skip SAVON

Unprofessional and hugely inconsiderate staff. I went to pick up my medication on my lunch break…read moreand could not get it because they all take an hour lunch at the same time despite the fact that their posted hours indicate only a 30 minute lunch. And why the entire staff has to go on their break at the same time forcing the closure of the entire pharmacy is completely absurd. I returned at 7:45 PM after work and was refused my medication for the second time in the same day because they said they needed more time to fill it before they closed at eight, despite the fact that they had called me to let me know that everything was ready to pick up. They couldn't be bothered to stay long enough to do their job but evidently feel it's OK to waste my time. I've now gone two days without my medication because of the incompetence of this pharmacy staff. I sincerely hope SavOn follows the same path as Rite Aid and are forced into bankruptcy so that this staff faces the unemployment line.

This is one team that really took so much effort to care for my needs. Celeste the Pharmacist…read moreManager was amazing she was able to warn me of a prescription that I had an allergy and called my MD to change the prescription. i stayed in this pharmacy for the service of the staff and been here for 20 yrs. I am thankful and grateful to the dedicated staff shout out to Donna, Theresa, Daisy, and the rest of the guys.

Walmart Pharmacy Review: I accompanied my aunt to fill a…read moreprescription because she only speaks Spanish. I walked up with my aunt to the drop-off counter, but they refused to let me be an interpreter (I am a horrible translator/interpreter). I understand the confidentiality and privacy concerns, but they didn't have anyone at the pharmacy to interpret and translate to Spanish. It was taking forever because the technician/pharmacist didn't understand my aunt, nor did she understand him. I also remember that he refused to accept the GoodRx card to fill the prescription. My aunt and I left frustrated, annoyed, and she was in pain without her prescription being filled. How could they not have a bilingual pharmacist? Santa Ana is right next door. I think my aunt and I tried one more time to fill her prescription (hoping they had a Spanish-speaking pharmacist), but this time the technician said that they had an interpreter and walked us both over to a station in the pharmacy where he simply pressed a button (seemed like an intercom) where my aunt had to wait by herself to speak to this interpreter (I had to stand back) with the pharmacist. The technician/pharmacist kept pressing that button for a Spanish interpreter to voice through from the other end. It also took forever for anyone to speak back from that button, but the audio was so bad that even the technician/pharmacist couldn't understand them. Furthermore, the volume was excessively loud, which was embarrassing for my aunt. My aunt and I had to leave again, frustrated, annoyed, and she was in pain without her prescription being filled.

Extremely aggressive staff. First issue I had was when no one bothered contacting me to let me know…read morethat the pharmacy was unable to fill one of my prescriptions. The person who called regarding my other two prescriptions was extremely aggressive over the phone. I have a regular pharmacy that I use. One that I know and trust. The person who called was adamant that I get all of my prescriptions transferred to them even though I never even listed this pharmacy on anything with my doctor's office! Not just that, but he tried to put a guilt trip on me about all the work they did for a prior authorization from my insurance company. THATS YOUR JOB!! Then, when they try to call, god forbid if you're busy and they can simply leave a message. Nope. They'll call back three times, back to back to back! People have jobs and lives outside of being at a pharmacy's beck and call just to answer a phone call.

I was a very loyal customer of Tustin Pharmacy. I tried to use them after they sold, and ran into…read morea few challenges with customer service. I finally decided to switch to a pharmacy that was closer to where I had moved, in North Orange County. That was about 8-months ago. The reason for the updated review is because in the last 2-months Tustin Pharmacy has run my prescription refills without me asking for refills. And since they are running them without my consent when I attempt to order refills at my new pharmacy they cannot process the refills because it looks like I have already picked up the prescriptions. Over the last 2-months I have had to call my insurance company and they have had to intervene by calling Tustin Pharmacy. What REALLY made me mad this month is that Tustin Pharmacy actually called me last week saying "calling to let you know your prescriptions are ready" and I specifically told them to please back them out, and remove my prescriptions from their system. And here I am a week later... they ran them without my consent and I am having to have my insurance company step-in again so I can pick up my medications. DON'T USE TUSTIN PHARMACY!

My family has been going here for years. The guy pharmacist is very friendly, nice and helpful. The…read morewoman on the other hand is extremely rude. We called to ask something regarding a prescription and she started shouting on the phone and saying she doesn't have time for it. That is not how you should be talking to patients and their family members. I do not recommend this place to anyone any more.

I was in and out in less than 5 minutes. The pharmacist was very kind and gave me detailed…read moreinstructions for my prescription, and even offered two different lid covers to my preference. Support local businesses!

This store and its Deli would make killing if just stayed opened until 9-9:30. I'm a late shopper…read moreand each night. I see people want some hot foods. I was vetted by associates to arrive before 8 PM or even around 7:30 if I wanted hot foods for the rest of the night. I love the chicken here, especially their wings. It beats the fast food alternative. Over all the stories is always stocked and neatly so. I enjoy my conversations with associates.

The pharmacist (Larry L.) was rude and unhelpful. I had not seen him there before and asked if he…read morewas new. He said no. I went to the store manager to let him know about the situation, and the manager said it was Larry's first day at that store as a fill-in pharmacist!! So, Larry lied about that, as well as other issues he argued about, including contradictions and errors (he must not have been reading the information correctly in the system). I need to be able to trust a pharmacist, and I don't trust him. He was set on being difficult and would not even look at me or listen when I spoke. I recommend against going to a pharmacy managed by him, even on a temporary fill-in basis, as needed.

I rarely write reviews, but this pharmacy absolutely deserves one. My parents' prescription was…read moresent over by the hospital nurse, and within literally one minute, my dad received a confirmation call letting him know they had received it and were already working on it. Even more impressive, by the time he was discharged and made the 10-minute drive home, his prescription was already filled and ready for pickup. The level of efficiency was incredible. What really touched me was that the prescription label was printed in my dad's native Korean. That small detail speaks volumes about the care and respect they show their patients. My parents tell me this isn't a one-time experience--they receive this same exceptional service every time. As the daughter of elderly parents, it gives me so much peace of mind knowing they are cared for by a pharmacy that is not only fast and professional, but also thoughtful and compassionate. Thank you for providing such outstanding service. You have earned lifelong customers and my deepest appreciation.

tired of poor service, unfriendly staff and taped reponses you have to wade through?…read moreTry this Paharmacy. The people at Woodbridge are the opposite. great service, friendly staff & answer calls with a huma promptly. I recently switched from Walgreens and couldn't be happier. from: Pat Kenna AKA Mr. Januvia

Albertson Pharmacy has the best service and pharmacists. I've been picking up our prescriptions…read morehere for almost 40 years and including all my vaccines The pharmacists are extremely knowledgeable. I particularly want to thank Victor for always being so professional. IGNORE all the whiners and Debbie downers who do not live in Irvine.

This review is NOT for the Pharmacy it is for the main store...Worse customer service in the…read moreAlbertsons chain - that I've been to! I waited for over 5mins for some to come unlock a cabinet. I pressed it three times and no one - all while some lazy employee watched me stand there. He even had an ear piece and keys - so he could have helped. I finally had to ask someone from the pharmacy counter to comer over. Customer service here is awful and frankly at this location it isn't the first time so hence the review. In addition this location is poorly stocked. It does not have the selection other locations have. Locally Quail Hill is far superior. Avoid if you can!