The good: The staff is great. The pharmacy is reliable and efficient. The bad: The product selection is truly horrible. To get to first aid and OTC medicines, the shopper walks down an aisle stuffed full of the unhealthiest food imaginable. It's immoral; it's like management is saying, "Eat this horrible food; the diabetes products are at the end of the aisle!" Brand-name items that people actually want are often out of stock. They don't even do something as simple as band-aids right; the few good kinds that are carried aren't reliably available. So different from pharmacies in Germany, which sell products that are actually of value. If management paid as much attention to pharmacy basics as they do to chips, candy, cookies and other junk, the store would be so much better. read more

The head pharmacist is rude and obviously doesn't care about anyone. This store has done nothing but make my husband and I feel like we should go elsewhere, but unfortunately, we do not have a car and this is the closest pharmacy. They are the worst! read more

CVS-Prices are like we all get raises. Service was ok. I was expecting my meds to be ready...they weren't. But 12-15 mins later they were. Not bad especially for a cvs. read more

Always well stocked. Conscientious and helpful staff. Pharmacy is excellent. Photo center is a big plus.

O STARS, -1 even!!! This location is by far the worst CVS that I've ever used. I am immediately transferring all my prescriptions after waiting on hold for over 40 minutes and then finally getting a hold of someone at the front of the store who told me that the pharmacy was busy and I would just have to wait. I waited on hold listening to the worst hold music panflute BS.40 minutes... four zero. The person on the phone was rude and told me that their priority is the people in the store not the people calling it. Seriously. This place and its employees are a joke. read more

CVS Pharmacy - I waited 40 minutes. No one ever picked up. - Drugstores Near Me - Greenwich, Connecticut

The incompetence is alarming. This country is dead wrong for allowing CVS to run PHARMACIES so badly. This is people's medicine! Handled by completely inadequate employees. I can't even begin with the amount of urgent and stressful situations I've been through because of these people. Saying things are ready when they're not, saying things are ready when they're not even IN STOCK, I've missed trains waiting on bogus timeframes, been late for meetings when stepping out, not been able to get meds at all or had them incorrectly filled, and also been blatantly hung up after too much time waiting on the phone. The list goes on. It's just wrong. And they couldn't care less. read more

Terrible. Drove to get shampoo, and Prilosec for my husband. The shampoo which I have purchased here in the past the manager said they no longer sell. Not true. The Prilosec he didn't have a key to open the plastic case. I was surprised they didn't make the employee that had the key return it to the store. Strange vibe store feels dated and very limited. read more

This CVS is very good. The employees are genuinely pleasant, and the pharmacy department is top notch. Always get my prescriptions within a day of the refill date. Very satisfied. read more

I scheduled my booster Covid vaccine 2 times with CVS. They cancelled both. The third time it was confirmed 2x the day of. I drove 45 minutes to get there. I checked in on line as they requested. 1/2 later no one helped me. I went up to the counter and they said " Our vaccine technology hasn't worked for 3 days" I explained they had confirmed 2 times, including an hour ago. They said "Nothing we can do about it". Don't go here. CVS has gotten terrible. Bad company all around read more

Pharmacy gets zero stars. Nothing is ever ready, no one seems willing to help with cost savings, no one even has a pleasant attitude. Now with mask wearing, one staff member didn't wear the masks properly (underneath their nose!). The few times I have been in there, I see other customers get frustrated as well, including elderly adults. I never want to step foot in here again. read more

TERRIBLE. Never called and said prescription was ready. Called and waited on hold for 30 min. Was told the dosage wasn't covered as it was an "unusual" amount but a lower dosage taken more times a day would be covered and would equal same total dosage daily. They close in 2 hours so I rushed to tell my doctor to quickly change it. I then get an automated voicemail it's not covered. I call CVS and was told to bring my insurance card in. Why? They have my insurance info this isn't an insurance issue... I was told something is covered and it's not and I need to know why so I can tell my doctor to change it again ASAP. Guy rudely tells me to hold and I've been on the phone for over AN HOUR with no response and pharmacy closes soon so I either have to go and pay out of pocket or wait in pain until tomorrow until they can get this right. This CVS is TERRIBLE. Go to RiteAid, Walgreens, Walmart, anywhere else. UPDATE after waiting on hold for over an hour they hung up on me without saying a word.... read more

This is the most unfriendly, unprofessional, ignorant staff at any CVS I have ever been. I live minutes from this store but because am black, everytime I walk in to CVS at 99 Greenwich Ave, the queue stops. All the white people get served quickly, just no me. The queue ALWAYS stop at the black girl. There are two old Asian women who were cashiers that evening, if you check the camera on 13 January, you will see that they were both watching each other because NEITHER wanted to cash my items. I walked away and tossed the items onto the floor. I should have sailed them over the cashier area and walked out of their bloody store! Whose fault is it that they PRETEND white when white people are buying melanin in a bottle or begging the sun to kiss them? Can people be anymore daff? These people are rude, nasty, unhelpful just sickening! Why don't they go somewhere else to work if they do not wish to serve a mixed population? Without customers you cannot pay your bills! We should stop shopping there and see what happens for CVS on Putnam in Cos Cob or the one going towards Portchester is way more pleasant and customer friendly! Management must be just as poor because they hire people with poor customer service skills and do nothing about the complaints! Shame on you! read more

I was in the neighborhood doing some errands, and decided to stop in this CVS. It is narrow and somewhat cramped, with an entrance at each end. They actually have a pretty good selection for their small footprint, so I was able to pick up a few things while I was here. Nothing to complain about at this location. read more

CVS Pharmacy - Drugstores Near Me - Greenwich, Connecticut

The pharmacy has got to be the worst I've ever been to. Disorganized, rude, slow-never enough people working there. Unable to answer basic pharmacy questions. I went to the pharmacy this morning and I will never go again. I'd rather pay twice as much rather than deal with these people again. Do yourself a favor and go somewhere else. read more

Worst pharmacy for prescription medicine. They are almost always out of stock on prescription drugs. They don't forward your prescription to another cvs, but expect to you to get your doctor send out another prescription for another cvs. Whose fault is it that you are out of stock? They blatantly tell that the insurance prescription card is not accepted without even checking in the system. When insisted that it very much works and accepted at cvs, the pharmacist takes pain to key in the card details and then painfully admits that the card indeed is accepted. They move you from one window to another and make you stand through the same queue thrice because of their internal miscommunication. Visiting this place is an extremely painful experience. read more

Here is the rundown: (1) When they say 15 mins late, expect 30 mins wait time. (2) When they say come back at 3:00, expect that it is still not there. (3) Long lines, long lines, long lines. (4) Looks Understaffed (5) It smells (6) Terrible renovation (7) Confusing item racks (8) If you are calling from a doctors office, it takes real long wait for someone to answer (even if you press 8006, backdoor number) (9) Familiar faces are now gone, either gets fired, quit or just gave up their employment I can go on and on and on. read more

Literally some of these reviews are correct. They don't check what's in been called in and one of them is too busy administering shots. Bad qualifications hang on the wall and worst, they have been in town near more than five pharmacies but since they are a chain, no one in government or can't drive well will get medicine on time. One loser left -- there is a woman who uses bad grammar, there is another little person who can't get to the shelves without a ladder and of course, that is legally accepted and admired. But when you can't get your act and there are other people who have noticed too many times, you don't help. Shampoo and other items are ok. Some of the solutions are to transfer to a CVS not closer but farther away since gas is expensive in CT generally. Too many weird elements and in ability to harass a doctor combines for an awfully odd place where no one gets anything done. Some of the employees are so rude that you have to confront them and ask since you went to a lousy school, what is your excuse for this behavior and inability to do anything? One rude woman was a Latino from hell who thinks she invented the candy or cashier when she was a nothing -- short, rude and too much makeup (eva longeria stupid as in community college). read more

The new technicians working are rude and not helpful at all. If you need anything done go to another cvs location to get any help. The young lady technicians are very inexperienced and not friendly towards customers even though that is the main title involved in the job description. I won't be coming back to this location ever... read more

Blown away by how incompetent this group is. Mediocre customer service coupled with a 'we don't want to be here and you are an inconvenience' kind of attitude. I'll be switching my pharmacy to Grannicks despite their reduced hours. read more

Very nice, well run, well stocked CVS. A pleasure to shop at this location. What a difference between this one and CVS in Rye. Night and day. read more

Gets the job done. I pick up household items regularly and ocassionally prescriptions. Reasonable employees with whom to deal. The app is useful. Have never had a problem. read more

I was not happy with this experience. First, we go in looking for some AA batteries. A 16 pack of these batteries were so overpriced. (including tax) It was a total of $19.98. But things got worse from there. We went up to the woman working at the register to pay for our overpriced batteries. The woman asked if we had a CVS card. I did not have it on me, but I knew that I had one. So, I put in the phone number. Her response: "Nope!"Okay, well, I wasn't in the mood for an argument, and I didn't want to hold up the line, so what did we do? Yes, we paid (in cash) for the overpriced batteries. My friend handed her a twenty dollar bill. (keep in mind that the total price, including tax, was $19.98) She put the battery pack in a paper bag and sent us on our merry way. My friend and I were having a conversation, so we weren't really paying attention to her actions. But then, right as we stepped out of the store, my friend realized that she didn't give us our change. She ripped us off!! I didn't want to go back and tell her, because there were a lot of people in line. But boy were we mad! I do not care about 2 cents, but what I care about, is the fact that she didn't seem to care about what we thought of our time there. She judged us just because we were young, and thought that she could take advantage of that, and I guess, saw it as a vulnerability. We were very disappointed, and if you were to come here, I would recommend making sure that you get your change. Even if it is..two cents. read more

One of the best CVSs I've been to. The staff are friendly, the checkout is efficient, and the beauty section has plenty of staple products at standard drugstore prices. The pharmacy is well staffed so the waits are never too long. read more