I had got threatened to get kicked out of the store for smelling deodorant (didn't know that was a bad thing to do) . After I left the confrontation, the lady was eyeing me down when I was leaving the store. For some reason there wasn't a "You need some help?" it was just straight up rude. read more

I have been coming here for over a year and it's absolutely the worst pharmacy I've ever been a part of. The lines are long, the pharmacy DOES NOT take phone calls, nor do they answer their messaging system both on the app and when you call in and leave a message... It's complete neglect and their air of entitlement is unacceptable read more

The manager at the cvs was so disrespectful! Yelling at teens, mad at customers, and a nasty attitude! As someone who has been going there for quite a while, im rather shocked to say the least. Hopefully i never see this man again! read more

the manager was very rude has a very bad attitude and said i kid was stealing when he clearly wasnt ive been coming here for a couple months and never seen the manager and im hoping not too again because he just gives the worst kind of vibe also dont allow your kids near here!!! read more

Came here for my vaccine shots and medication. While it was busy, I was still seen very quickly. Great staff and service.

Came in to do the vaccine shots. Probably the most efficient CVS I've been to. The front staff was great and the gentleman who did the shot was so professional, quick and nice. This will be my new go-to CVS. read more

I scheduled both my covid and flu vaccination for 9/23 and received a text on 9/22 telling me the covid vaccine was not available and that I needed to reschedule (which I did). CVS charged my insurance company for the flu vaccination (which I rescheduled along with my covid vax as CVS requested)! read more

Regarding the pharmacy, #1 you simply can't reach them by phone. #2 they seem to have new associates working in the pharmacy constantly, some of whom do not display good attitudes toward customers and #3 if you dig up a store manager to express that you CANNOT reach the pharmacy (no matter how important), that person will usually put you on hold and not pick up --- much like the pharmacy. This place is involved in health care?? Extraordinarily stressful. read more

Brand new CVS! Maybe a little bigger than the one in Riverside. The staff is very helpful, was looking for earplanes-- they help with equalizing your ear pressure on airplanes and the staff was kind enough to help out with the search. It's hidden and is where the old food mart used to be (across the street from Starbucks!) Parking is around the back (and some available in the front). There's a Radio Shack a couple of stores down... and the Robeks is AWESOME. read more

The pharmacist and her staff at this cvs are very attentive. This is a pleasant surprise after dealing with the rude pharmacist at Greenwich Avenue cvs for years. The electronic prescription from my dr had not reached the pharmacy when I visited, due to the system delay at drs office. The pharmacist made it a point to note down my phone number and contacted me later, when they received the prescription. Overall good customer service. I am switching to this cvs for my prescriptions going fwd. read more

I wrote a review last year after having a terrible with the pharmacist / manager of the pharmacy department. However, I recently tied them again and had a great experience with one of the current pharmacists who seems to always be there at night. I hope they fired that other woman because she was just so rude, disrespectful and condescending. read more

Horrible customer service. Despite having 2 kids beach chairs on the shelves for purchase the manager, Manouchka, refused to sell on to me because they could find a tag. I looked online thinking it would be helpful to find the item to determine the price and she told me they don't price match and would be selling me the chair. I asked if the was anyone I could talk to and she said "I'm the manager and I said no!" I asked if she could connect me with customer service and she said "you have a phone...look it up!" I did. CVS customer service is not available on weekends! I will not be shopping at CVS again. read more

This CVS located in Cos Cob is convenient and offers a great selection of merchandise. The associates and managers who work there however are extremely RUDE. I was shopping with a 40% off coupon which was sent to me by CVS to use it store. I was purchasing an item that was NOT on the exclusion list. I get to the register and the cashier tells me my coupon doesn't work. When I asked why, she could not give me an answer and proceeds to show me the register screen. WHY??? I don't work for CVS therefore I don't know what it means. I asked for the manager and after much back and forth, she unwillingly gave me my discount and told me that CVS is going to have to take a loss now. That actually made me laugh at loud. I told the manager if you know anything about the company, you would know that CVS is doing quite well. Try Google and see what your company is up to these day. I think they are doing okay! read more

This CVS is right down the street from my home so its super convenient. However, the pharmacy is the slowest service I've ever experienced. Most of the time it takes me multiple attempts at waiting in line to pick up prescriptions (as I have my 2 young children with me). Yesterday I attempted to get my monthly prescription and after standing in line for 10 minutes without the people waiting on anyone in front of me I had to leave. The service in the pharmacy is beyond unacceptable. I don't know if they are simply understaffed or rude but they simply cannot accommodate the people in line in a timely manner. If I'm forced to wait for a prescription, even when it is ready, it will take about 30 minutes in the store. Painfully slow and makes me consider switching to a pharmacy that's a further drive for better service. read more