This location is Completely disfunctional. Reports of lost prescriptions and "out of stock drugs…read morefor months" long lines and several employees bouncing around highly confused. Extremely rude unprofessional pharmacist/manager on duty when I was there. Go else where.

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

They sent my prescription to my house requiring a signature for no reason. Every time it arrived I…read morewas not home and ups had to send out a special truck to redeliver it. I requested that I not have to sign for it and two people agreed. It was fine then a random employee called to confirm I didn't want to sign and all of a sudden the packages started being delivered to a ups location. The pharmacy denied doing it, but ups said the pharmacy requested the change. I'm incapacitated and unable to get essential medicine. They won't fix it after I've tried fixing it over four times. It delays days of medication. I find this poor service and bad medical care.

Above and beyond the call of duty. Great with pets and people. Elaine will do whatever it takes to…read moremake sure the customer always comes first!!!!

Sonali Costa, RPh, the owner, built it up to a very solid 5 stars. But then she opened a 2nd shop,…read moreand hired less-than-motifated people for the counter and as pharmacists at the original pharmacy. If you're on a less common medication, expect when you go for a refill, to get maybe 17 out of 90 prescribed, and then have to come back a few days later for the balance. I was told, by a not over-solicitous pharmacist there that if I wanted, I should call a week early to be sure they had it in stock. And recently, when I had an infection, my primary doc phoned in an antibiotic Rx, but the pharmacist decided to leave an hour early, so no meds could be dispensed. My low-grade fever became a much higher fever by the next day when I had access. (The MD was having his own emergency). I was told to return 9AM next day, even though google, etc. says their office hours are 10AM-5PM. Oh, and most of the time (i.e., when Sonali isn't there) they don't answer the phones; they let them go to voice mail. Can't be bothered talking to people, I guess. So I waited an extra hour before driving in. After almost 30 years, I'm going elsewhere!

Friendly, no long lines, and fun, quality gifts and cards. The various candles and humorous wine…read morecoasters, very nice hair brushes, wrapping paper, every card you can think of.

Unfortunately, the pharmacy at Main Street CVS is an understaffed $h1t show…read more The employees are generally frustrated, one pharmacist's keyboard doesn't have a functional letter 'W' on the keyboard (overheard that just now), people cut the line because they feel they're privileged (" I was here earlier" - yeah, we were all here earlier...) And they take a luxurious lunch in the afternoon and close down the pharmacy. Seek out alternatives at all costs.

There are so many things wrong with this CVS that I don't know where to start. Despite the…read moreabsolutely depressing dreadful vibe, clearly in dyer need of a renovation, the staff all seem clueless, as if it's their first day on the job. The worst is that I pay monthly to have free same-day deliveries for any item in the store. NOT ONCE have they gotten it right. The site states that the item is "available" but it is either not in stock or the shopper can't get an employee to help find the item. *I've heard both from delivery people. Either way, it's a management problem. Twice a basic medication was out of stock and I had to get it from Norwalk CVS. I've recently canceled my monthly fee for added benefits, moved all of my prescriptions, and refuse to visit the Ridgefield location for any reason. Unfortunate since I only live a mile away AND new to town having bought my home only 1 year ago. So disappointed!

Pharmacy is excellent, convenient parking, no stairs, home delivery. Only negative is it is closed…read moreon Sundays. It would be nice if it could open on Sundays for a limited time eg 12:00-4:00.

Best pharmacy in town. Prescriptions are so fast they are ready by the time I drive from New Canaan…read morePediatrics (practically across the street). Always friendly.

The pharmacist employees are extremely rude every time for no reason…read more Perhaps it is not a fun job, but that is no reason to take it out on patients who simply need their medication. I have had to make SIX calls to this location for the past three days and hold the hand of the pharmacist to get her to do her job. I was promised my medication would be filled by a specific time and when I called to confirm, she told me the other pharmacist was wrong, the paperwork is wrong (even though I confirmed it multiple times leading up to today and my DR says the information she sent is correct. She raised her voice at me, refused to let me speak, told me I don't understand, kept saying I was wrong, and started speaking down to me until I hung up the phone. This is a totally unacceptable way to treat a patient when THEY made a mistake. I am leaving the country in four hours and do not have my medication!!

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

Today, Ed, the pharmacy manager, yelled at my wife who stopped in to pick up a prescription the…read morestore promised for yesterday and misplaced. From the back of the room, in front of several customers shopping nearby, he shouted about the prescription: "I'll give it to you this time but I pay over $90 for it. I don't make any money on it! Next time I'd appreciate it if you'd go to CVS. They don't care if they lose money." Okay, Ed, we will go to CVS to fill our prescriptions from now on. Bye-bye Bissell.

Great staff awesome loft couldn't be any better. And great selection of products tochooseread more

Disgusting how the pharmacists treat people. I have the flu and my husband went to get me Sudafed…read moreand was at the pharmacist at 1:30PM. The pharmacist turned him away and said "I cant serve you, we close at 2pm." My husband said "it's 1:30PM." And the pharmacist said "yeah, I know." Do better cvs with who you hire as pharmacist! Nothing but low class and lazy people you guys have working for you over there.

GO ELSEWHERE. If I could leave ZERO stars I would. As a prescriber they failed to answer my call…read moreand 4 times I was routed to the voicemail. Each time the prescription was not processed. Do not waste your time. THIS should be the next CVS to close. Thank God they are not an airline.

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

If I could give 0 stars I would. This is hands down the absolute worst pharmacy I have ever dealt…read morewith. Extremely unhelpful. Cannot get through to anyone on the phone, and when you do they place you on hold for over 30 minutes. My husband had to drive to the pharmacy just to speak with someone, and was treated like an inconvenience by Dennis the pharmacist. Inconsiderate, rude, and lazy staff from the pharmacist to the cashiers. DO NOT GO HERE!