The Wilton Pharmacy (aka CVS) would usually be the type of place to get three stars. It's fine,…read morethey have a decent but not huge amount of stuff, and because it's really the only game in town, it's overpriced. But, and this is a big but, the customer service is top notch and they are open at weird hours, which is a big plus: Normal hours on Thanksgiving day? Thank you! Service with a smile? Thank you again!

This location is Completely disfunctional. Reports of lost prescriptions and "out of stock drugs…read morefor months" long lines and several employees bouncing around highly confused. Extremely rude unprofessional pharmacist/manager on duty when I was there. Go else where.

I love this pharmacy. They're knowledgeable…read more Not a CVS. They take time to explain anything you're concerned with regarding your medication. Everyone has always been polite. And very sweet. I truly appreciate this kindness So glad they're near to me.

They sent my prescription to my house requiring a signature for no reason. Every time it arrived I…read morewas not home and ups had to send out a special truck to redeliver it. I requested that I not have to sign for it and two people agreed. It was fine then a random employee called to confirm I didn't want to sign and all of a sudden the packages started being delivered to a ups location. The pharmacy denied doing it, but ups said the pharmacy requested the change. I'm incapacitated and unable to get essential medicine. They won't fix it after I've tried fixing it over four times. It delays days of medication. I find this poor service and bad medical care.

Why NOT to miss comng to North Street Pharmacy not just for your Rx, but the latest beauty and…read moreluxury products and of course amazing customer service. Need your Rx filled, they do it. Need regular OTC items, they have got it. Need a card or a kids toy, they have that too. How about an amazing candle from Volupa or Tocca? What about some skin care or make up? Oh wait, how about homeopathic and natural products? OMG, they have eggs too and coconut water and let us not forget the array of candies and chocolates. And if you don't need any of that, you should still stop in because you will be floored by the spirit and hospitality you will experience by the owners Sonali and Albano and their dedicated team member Sean! Did I mention you can also get a flu shot? And when you are done and tired, go next door to Banksville Pizza for a bite to eat and then head across the street the The Library which is an amazing wine store! Make the trip, it is worth it.

Sonali Costa, RPh, the owner, built it up to a very solid 5 stars. But then she opened a 2nd shop,…read moreand hired less-than-motifated people for the counter and as pharmacists at the original pharmacy. If you're on a less common medication, expect when you go for a refill, to get maybe 17 out of 90 prescribed, and then have to come back a few days later for the balance. I was told, by a not over-solicitous pharmacist there that if I wanted, I should call a week early to be sure they had it in stock. And recently, when I had an infection, my primary doc phoned in an antibiotic Rx, but the pharmacist decided to leave an hour early, so no meds could be dispensed. My low-grade fever became a much higher fever by the next day when I had access. (The MD was having his own emergency). I was told to return 9AM next day, even though google, etc. says their office hours are 10AM-5PM. Oh, and most of the time (i.e., when Sonali isn't there) they don't answer the phones; they let them go to voice mail. Can't be bothered talking to people, I guess. So I waited an extra hour before driving in. After almost 30 years, I'm going elsewhere!

Unfortunately, the pharmacy at Main Street CVS is an understaffed $h1t show…read more The employees are generally frustrated, one pharmacist's keyboard doesn't have a functional letter 'W' on the keyboard (overheard that just now), people cut the line because they feel they're privileged (" I was here earlier" - yeah, we were all here earlier...) And they take a luxurious lunch in the afternoon and close down the pharmacy. Seek out alternatives at all costs.

There are so many things wrong with this CVS that I don't know where to start. Despite the…read moreabsolutely depressing dreadful vibe, clearly in dyer need of a renovation, the staff all seem clueless, as if it's their first day on the job. The worst is that I pay monthly to have free same-day deliveries for any item in the store. NOT ONCE have they gotten it right. The site states that the item is "available" but it is either not in stock or the shopper can't get an employee to help find the item. *I've heard both from delivery people. Either way, it's a management problem. Twice a basic medication was out of stock and I had to get it from Norwalk CVS. I've recently canceled my monthly fee for added benefits, moved all of my prescriptions, and refuse to visit the Ridgefield location for any reason. Unfortunate since I only live a mile away AND new to town having bought my home only 1 year ago. So disappointed!

Best pharmacy in town. Prescriptions are so fast they are ready by the time I drive from New Canaan…read morePediatrics (practically across the street). Always friendly.

Pharmacy is excellent, convenient parking, no stairs, home delivery. Only negative is it is closed…read moreon Sundays. It would be nice if it could open on Sundays for a limited time eg 12:00-4:00.

Staff is super friendly and professional, very helpful and polite. I can't believe there are no…read morereviews about those guys. Other than that it's your run of the mill CVS. I like it a lot

The pharmacist employees are extremely rude every time for no reason…read more Perhaps it is not a fun job, but that is no reason to take it out on patients who simply need their medication. I have had to make SIX calls to this location for the past three days and hold the hand of the pharmacist to get her to do her job. I was promised my medication would be filled by a specific time and when I called to confirm, she told me the other pharmacist was wrong, the paperwork is wrong (even though I confirmed it multiple times leading up to today and my DR says the information she sent is correct. She raised her voice at me, refused to let me speak, told me I don't understand, kept saying I was wrong, and started speaking down to me until I hung up the phone. This is a totally unacceptable way to treat a patient when THEY made a mistake. I am leaving the country in four hours and do not have my medication!!

Today, Ed, the pharmacy manager, yelled at my wife who stopped in to pick up a prescription the…read morestore promised for yesterday and misplaced. From the back of the room, in front of several customers shopping nearby, he shouted about the prescription: "I'll give it to you this time but I pay over $90 for it. I don't make any money on it! Next time I'd appreciate it if you'd go to CVS. They don't care if they lose money." Okay, Ed, we will go to CVS to fill our prescriptions from now on. Bye-bye Bissell.

Great staff awesome loft couldn't be any better. And great selection of products tochooseread more

I gave them a 2 because the store was set up very nicely. It was very clean and organized. It was a…read morenewer CVS with an updated makeup section and lots of bright lights. I also gave it a 2 because everyone that worked there had NO PERSONALITY. I had a hard time locating the office supplies today and I asked a woman who just stared at me blankly and said "over there." Well thanks, I could have figured that one out myself. When I went to the front to pay, the gentleman behind the counter was staring off into space and did not see me coming. A woman that worked there shouted, "you have a customer," to which he looked at me and I moved forward to the counter. He did not say "hello", he did not say "did you find everything?", he didn't even say "Do you have a CVS card or phone number you would like to enter?" I was shocked. I mean CVS does not sound like the most fun place to work in the world but come on, have a little personality especially if you are dealing with the public all day. On a side note, I went to the CVS up in Glastonbury CT yesterday and the gentleman at the front desk was so peppy and happy, it was amazing. I wanted to come back that same day. He was SUPER excited. I'm not saying that you have to be super peppy when working with the public but a nice smile, a "hello." Anything but blank stares.

Disgusting how the pharmacists treat people. I have the flu and my husband went to get me Sudafed…read moreand was at the pharmacist at 1:30PM. The pharmacist turned him away and said "I cant serve you, we close at 2pm." My husband said "it's 1:30PM." And the pharmacist said "yeah, I know." Do better cvs with who you hire as pharmacist! Nothing but low class and lazy people you guys have working for you over there.

Yes, sometimes there are lines…read more However, Jason, head pharmacist has been so wonderful over the last 10 years we've gone and occasionally had to fill a prescription. Even if they didn't have the full amount of tablets, he's given us a few to help with infections, immediate needs and made sure he had the balance ready the next day. They've been really helpful when we've had questions, and we have enjoyed the local/personal service this CVS pharmacy has provided to our family. Hate to see all the negative reviews. Most pharmacies have long waits, b/c unfortunately, there are too many people on prescription meds - but if you call ahead, ask for help -- we've found that this CVS team will go above and beyond to assist their customers!

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.