This is my pharmacy that's in conjunction with my insurance. I love being able to go to pharmacies…read morethat aren't the big corps, if I can avoid Walgreens or CVS I'm all about it. I wanted this to be a slam dunk. It was rough. When you come in there shelves are empty and disheveled. It looks like there was a storm warning or something and people scrambled to buy everything. The man helping me had a different file and asked me if my birth year was correct, 1948.....he was about 40 years off. These are who are filling your prescriptions and making sure you're getting the right medicine. I called ahead for a transfer and when arrived 30 minutes later, they hadn't called the other pharmacy. The pharmacy is very disorganized. There's a really nice woman working there who seems to hold down the fort, but besides that it's a zoo. They were very nice which always makes it hard to review, but they've got to get it together to retain customers

BE CAUTIOUS IF YOU NEED TO PURCHASE EQUIPEMENT WHICH MAY NEED TO BE REPLACEDED, REPAIRED…read more I'm disabled and on April 3rd 3020 ordered a pillow (donut) to cushion a chair. The cushion never fully accepted air. By Sunday April 19 the donut was completely flat. The week of April 19th I called Slavins to see what could be done. The response, in a loud irrtated voice " IT'S YOUR PROBLEM". We have nothing to do with it. The supplier/manufacturer wondered why I was calling and proceeded to cross examine. I assured them I tried to get assistance from Slavins-Hancock. The Customer. Service at the supplier confirmed THE FIRST MONTH (April) IS SLAVINS -HANCOCKS RESPONSIBLITY to directly notify us( the supplier).

excellent service from everyone I have dealt with. really impressive when compared to the other…read morepharmacies around here

A nightmare! Many times they are out of medications. Long lines. Calls put on hold interminably…read more Very poor customer service. Understaffed. Parking is beyond awful. Stay away!

Palmer Professional Pharmacy is a hidden gem in Greenwich, located at 49 Lake Street in a small…read moremedical building behind Greenwich Hospital. the parking is great. The pharmacist, Lou, and all of his colleagues are caring, compassionate and professional in every sense of the word. It must be hard in some ways to compete with huge chain stores, but what you get with a smaller independently owned pharmacy is a uniquely personal touch. When you call or come into the store, they know you and ask about your family. When they have had a family misfortune or loss, your caring and concern is returned to them because they have become not only essential service providers, but friends that you care about. Palmer Professional Pharmacy also does drug-compounding, and what is so important to my husband and I is that they provide and make up compounded, and chicken-flavored medications that my pet and former pets have needed. If you need something special fir you or your pet, they will order it for you, including over-the-counter products. Dr. Stephanie Paulmeno, Public Health Nurse

The pharmacist gave me very individual attention when my 9 yr old needed chewable antibiotics. He…read morepersonally walked down the hall to the doctor to explain what dosage he had in stock so that the doc could revise the rx and we could get the meds immediately. Thank you!

Literally the worst CVS in Stamford. I went to go print my pictures and one of them came out wrong…read more I walked up to an employee/manager, and she had a massive attitude and was being rude to not only me but an elderly couple who clearly needed help on using the self-checkout machine. I asked her if she could rip the damaged photo because I personally don't like throwing out personal pictures whole (people do weird stuff nowadays) and she refused to. When I turned my back, she started talking badly about me to another customer and laughed with said customer while making fun of me. When I confronted her, she kicked me out and went back to talking badly had having an attitude with other customers. Never coming back unless absolutely needing to.

The worst pharmacy ever. Awful customer service. Kept all my Heart meds undelivered for a whole…read moremonth after they sent them to a wrong address. I finally took a cab and got 9 bags of medication...3 of them expired already. I won't be doing business with them ever.

This store is a much needed addition to the Harbor Point neighborhood. My wife and I walk here…read morewhenever we need something from the store. The staff in the pharmacy taking and filling prescriptions for the most part are passive and shouldn't be in an industry which serves patients. They don't notify / communicate with patients when they need to. I've had situations when they couldn't fill a pre-surgery prescription and failed to let me know. I had to call in days later to find out and then come into the pharmacy in person. No notifications by phone, text or app either. When I brought this up, the girl behind the counter got nasty and made me wait in line for an hour while she did absolutely nothing to fill my prescription. I eventually contacted CVS Caremark and they told me this should never have happened to me and they ended up contacting the pharmacy directly to have my prescription filled.

Consistenly the least helpful team of pharmacy staff. They are unfriendly and quck to say no…read morerather then find a solution. Clearly, no one hold them accountable as they are well known for poor customer service.

This is about CVS customer service for trying to get help on a multi vitamin order which does not…read morego through and online rep after getting disconnted on the phone 3 times transferred me to a Manager named Dan who I just asked a simple question as a senior citizen as the order doesn't go through & they are charging for delivery with an order over $40 and either he disconnected me on purpose or the phones have a transfer issue. I will not order online on CVS again and will keep all my business to Walgreens who I have great expereince both online and in house.

Every time I go pickup my prescription @ the CVS on 66 High Ridge Road there is an Indian ethnicity…read morepharmacist named SAMIYA & her Co-workers Tech Julian both of them are so rude & have an attitude and a nasty face towards me all the time. they are not friendly with customers, give me hard time, and make me wait for an hour helping other customers with a smile. I would give 0 rating for this pharmacist's behavior, I suggest CVS should educate them on how to behave and help customers more instead of behaving in a nasty manner & having an arrogant attitude... if this continues CVS will lose business... big time...

Clean, nice people, great management, consistent and easy to get in an out of. It's a generally…read morevery nice CVS compared to other CVS stores and head and shoulders better than other drug stores.

Really is weird , I am a customer at least 15 years and the Guy who work there named "Win""…read more always when I have to pay $70 he know who I am and said me not is a $170 dollars ., or said me not is to early to pick up , well I wait a couple hours and I talk with another guy and Woala !! appear the discount , I don't want deal with this guy my medicine , or if they have a personal issue with me send my prescriptions to high ridge rd and finished a work relationship with that pharmacy , again the issue is only with Mr. Win and period .. Today the new manager help me and when I said bye Thank you she ignored me , That's ok the level of arrogance is amazing . For me the important is my medicine if someone want to say Hi , o Good bye for me is important but I understand that point is not important for some people. My last review was 5 stars , I would like to do un update to put 5 stars again , customer service is very important.

Careless, incompetent staff, different staff very once a while. Frequent problems with filling…read moreprescriptions. I had so many problems with them that had to go to different pharmacy (not CVS, most of them is bad).

The pharmacist is super nice and very helpful! She has been helpful on numerous occasions. She…read morewalked me to an isle where I needed something from and she showed empathy when I was visibly sick. The cashiers are friendly and make nice small talk.

A total joke. Scheduled 2 vaccine appts at 11:00. No pharmacists on staff. Line all the way down…read morethe store. Waited for my vaccine to be told they don't even have the vaccine in the store. Great use of everyone's time.

If you like being placed on hold forever this is your pharmacy!…read moreWay understaffed. Good luck wasting your time calling.