I was always owed medications. I switched pharmacy because of this. After switching to a different…read morepharmacy, I needed some refills and I was unable to get them at the new pharmacy. Idk if Madison pharmacy had charged my insurance for meds that they had not given me but I did go back to Madison pharmacy and made sure they gave me the meds they owed me. It was always something with them.

I've only heard wonderful things about this pharmacy from my community. I always hear that they're…read moreable to get medications in stock when other pharmacies are backordered. Unfortunately, I have did not have good experience here. One of the prescriptions that I usually get at my regular pharmacy was not available. I called Madison for assistance to see if they could get the medication. I was quoted a ridiculously high cost for this medication - a medication that is approved through my insurance for a $5 copay. The pharmacist told me that he would be able to get the medicine, BUT that it would cost me hundreds of dollars! This doesn't make any sense when it's a very low co-pay for me at any other pharmacy. He could not actually explain why the medicine was not covered at the regular $5 co-pay at Madison. All he kept saying is that the medication is expensive. Yes - it's expensive when you don't have insurance. But I have insurance and the medication is covered under it. This is quite alarming to me. I confirmed with my insurance company that I should be able to pick up the medication at Madison for $5. They confirmed this and even called the pharmacist to try to understand why they were quoting me hundreds of dollars. We thought maybe there was something that we were not understanding. When my insurance representative got back on the phone with me, he said that the pharmacist was claiming that he now suddenly could not get the medication (after he told me minutes before that he could). My insurance representative also said that the pharmacist seemed bothered and annoyed by the call, and tried to rush him off the phone - and also would not explain to him why their pricing was hundreds of dollars when it should've been meeting the insurance co-pay of $5. Something seems incredibly shady. For this reason, if you're able to get your prescription covered, I'm sure you'll enjoy the benefits that everybody talks about at this local pharmacy. But if you encounter something like what I encountered - beware. And call your prescription insurance company for cost verification before desperately handing over hundreds of dollars you don't have to. I hate to wonder, but In my opinion, it almost seems as though Madison was trying to price gauge (knowing the medication was unable to be obtained at my regular pharmacy) for their own benefit. Once they realized I was not willing to pay that ridiculous price, their tone suddenly changed, and then the medicine was suddenly no longer available to them. Something doesn't add up. I should add - in the past, I have had this same prescription filled at Madison a few times and never encountered this problem. And my insurance has not changed.

This business has been in New Haven for several months, and I am so glad that I found them!…read more Victor, the Pharmacy Manager, is completely focused on creating a positive customer experience. In speaking with him, he has told me, on several occasions, that they want to be the local neighborhood pharmacy. Their business model embraces the old practices of being concerned about the customer's well-being, accommodating the customer's needs, even when it requires some extra effort, delivering to the customer's home, filling prescriptions for pets, etc. You are even offered coffee or water when you arrive! I was there for a vaccination, but I will definitely be transferring my prescriptions over. I will return to get the remaining vaccinations that I have been avoiding. The personal touch is such a stark contrast to the assembly line approach that I have encountered when using the big chain pharmacies. True-Care is also able to meet their competitors' prices. I highly recommend this pharmacy!

This is a great find. A local, independently owned pharmacy (goodbye CVS, Walgreens, Rite-Aide)…read morewith excellent customer service. Victor, the pharmacist, is super nice and goes the extra mile to make sure his clients get what they need. They also provide free home delivery for prescriptions in Westville. I feel good about supporting this business. We researched all the local pharmacies and are glad we chose True-Care.

A few years ago, after having numerous problems getting my usual prescriptions at CVS, I walked in…read moreto Milford Pharmacy and spoke to Noura, pharmacist/owner. She told me she would make sure I had all my medications when I need them. She has gone above and beyond to do just that, and more. When one of my medications is unavailable at the manufacturer, Noura calls me ahead to come up with a plan. She has been able to fill prescriptions that were supposedly only available through other pharmacies. I have nothing but wonderful things to say about Milford Pharmacy, owners Noura and Jimmy, and their staff. I am happy to support this family owned, independent pharmacy!

Pharmacy is located on the milford green so I can ride the bus to the store, or ride my bike using…read morethe backwoods, where traffic is low during the day, and I can stop off of either of the two beach parks. The employees are friendly and very helpful.

Wow. Amazing prices and they deliver. Dont even use Goldrx with them since it would be more…read moreexpensive.

Smooth delivery really nice staff . Turn around time is quick and responce to my RX needs always…read morevery accomadating . The pharmacist there is wonderful she is knowledgeable and Kind!

A hardworking and kind pharmacy who are willing to go above and beyond to help you! Highly…read morerecommend them.

The worst ever. Eye md insisted on them for pre_surgery eyedrops. They're 1 hr away but would…read moredeliver in time to start meds 3 days before operation. Never delivered. Apparently called once to confirm address. We weren't home and caller id said "spam" with no company name. We called back but they don't work on weekends. We left message but they hadn't called by late monday morning. Called them and they said they called but we didn't answer so they just cancelled it. Very rude wouldn't even discuss doing delivery. Called md, who tried to defend them! But ageed to send rx to cvs 1 mile from me. Do Not Use These People. The address should have been a give away.

This is my pharmacy that's in conjunction with my insurance. I love being able to go to pharmacies…read morethat aren't the big corps, if I can avoid Walgreens or CVS I'm all about it. I wanted this to be a slam dunk. It was rough. When you come in there shelves are empty and disheveled. It looks like there was a storm warning or something and people scrambled to buy everything. The man helping me had a different file and asked me if my birth year was correct, 1948.....he was about 40 years off. These are who are filling your prescriptions and making sure you're getting the right medicine. I called ahead for a transfer and when arrived 30 minutes later, they hadn't called the other pharmacy. The pharmacy is very disorganized. There's a really nice woman working there who seems to hold down the fort, but besides that it's a zoo. They were very nice which always makes it hard to review, but they've got to get it together to retain customers

BE CAUTIOUS IF YOU NEED TO PURCHASE EQUIPEMENT WHICH MAY NEED TO BE REPLACEDED, REPAIRED…read more I'm disabled and on April 3rd 3020 ordered a pillow (donut) to cushion a chair. The cushion never fully accepted air. By Sunday April 19 the donut was completely flat. The week of April 19th I called Slavins to see what could be done. The response, in a loud irrtated voice " IT'S YOUR PROBLEM". We have nothing to do with it. The supplier/manufacturer wondered why I was calling and proceeded to cross examine. I assured them I tried to get assistance from Slavins-Hancock. The Customer. Service at the supplier confirmed THE FIRST MONTH (April) IS SLAVINS -HANCOCKS RESPONSIBLITY to directly notify us( the supplier).

So Much better than the other Newtown pharmacies. They are helpful and nice, and they answer their…read morephone. Lack of wait is also a plus.

this pharmacy has got to be the worst I've ever dealt with. The pharmacist that I deal with is…read moreextremely rude every single time I have gone there. He is always making me wait for my although they were called in days earlier and makes me wait at the counter while he is working on his computer for a minimum of 10 minutes I wish that Rite Aid in Monroe did not close, but thank goodness there are other pharmacies that I can go to. although it is convenient for me location wise, I will drive to another town so I don't have to deal with utter frustration and rudeness by the staff there. It is also filthy dirty and there is never enough product on the shelves. Poor management would never recommend this place

Can't let one grouchy review stand without a different perspective. No long lines. People who learn…read moreyour name. Attentive and caring service. If you want large scale, assembly line service go to the big PHARMA providers. If you want a responsive, personal approach, you'll be very happy here.

Try not to go here if you need help. I was sent there by another pharmacy to collect a medication…read morethat other people were able to get at ShopRite Pharmacy. When I arrived, the cashier looked at me as if I were asking her for a kidney. The pharmacist then told me they had not had that medication in stock for a while. I went on to Lake Carmel pharmacy and got what I needed. I went back to CVS to ask why they woken send me to a place that don't have it but was told that ShopRite did indeed have the same drug but a different name (also covered by my insurance) and they simply did not give it to me. There was no rhyme or reason.