First I went to Walgreen's; they were sold of out COVID-19 test kits, and didn't have KN-95 masks…read more Then I went to CVS; they had the tests, though they were sorely overpriced, and no KN-95 masks. (Also, both stores were dumpy, dirty, and had lots of empty shelves.) Then I went to Chapel Street Pharmacy. They had plenty of test kits (for half the price I paid at CVS), they had KN-95 masks, the store was clean and bright, and the pharmacist was extremely friendly. If I lived in New Haven I would take all my pharmacy business to this place.

I am balled-over impressed with how outstanding the pharmacist and his staff have been on every…read morelevel. Their customer service is the best I've ever experienced and their efficiency matches their service. I would recommend any or all people I come across to use Chapel Street Pharmacy. They deserve 10 stars!!

As has been mentioned before, they have the nicest group of pharmacists I have ever met. Every time…read moreI have gone in there, I have been treated with respect, professionalism, and a friendly greeting. As has also been mentioned before, weird to Yelp review a pharmacy. But yeah, definitely recommend their pharmacy department.

This location has gone from terribly bad to unbelievably horrible! It took over a wk to get refill…read moredone. I had tried to transfer rx fr another pharmacy to no avail. After a wk., finally got someone to pick up the phone. Pharmacy mngr. Kim said she would call me bk. I kept calling every hr as she didn't do what she said she was going to do. Finally got through to a female with the I.Q. of a banana who tried to give me attitude @ how busy they are blah blah blah. I gave it right bk. Kim then picks up calls me a child for getting angry and claims she called me TWICE! I checked call log on phone and there is no record of incoming call from CVS! I asked if the rx was ready. She said it would be ready in 30 mins. I said TY goodbye. Their issues are theirs. If they r incapable of performing their jobs in a timely manner, I hear Amazon is hiring. But you'd have to be able to read and write so maybe that wouldn't be an option. These r horrible ppl who deserve every lousy review they get! I'm 70 yrs old and ANYBODY having this much of an issue with a pharmacy would hv the same reaction...as evidenced by the reviews!

Is everything in this store free? I came in looking for candy and the aisles were almost empty, a…read morefew minutes later a woman came in with her shopping bag and grabbed all the candy she could put in it, when I went to the counter I mentioned it to the security officer and he said there is nothing he is allowed to do about it. While I was telling him about the lady robbing the candy aisle a man walked in and cleared out the red bull display by the register in clear sight of the security officer. The security person said I see him but I can't do anything. So Is everything in the store free now? ??

This store is in a superb location. It is easily accessible and very convenient. The shelves are…read moreonly semi stocked and the employees are friendly, but not very knowledgeable. There is plenty of parking available. With the right management, this store could come back to its former glory. Considering its proximity to downtown New Haven, it is a gem waiting to be rejuvenated with the proper, prompt attention.

My grandmother has been using this pharmacy for the past 30 years and always comes back with the…read morekindest words to say about the staff and service. Today we needed an emergency prescription put in, I came down to find out their internet has been out for 4 days! They went above and beyond in getting everything Nan needed ASAP despite having no internet. So many thanks North Haven Pharm!!!!

Outstanding and personalized service; had a question and the owner called me back immediately and…read moreidentified himself via his first name; went way above and beyond to assure I was satisfied. The big chains just can't or won't go there; highly recommend this business!

this store has everything I need. I've purchased geriatric supplies for my elderly relatives. You…read morecan find every kind of candy that are hard to find in other places as well as handmade candies from local small business companies. I get my 1000 piece White Mountain puzzles there regularly which they keep in stock. I am able to to purchase my husband his favorite brand of DADS root beer, which is an older, hard to find elsewhere, but not here. I could purchase baby gifts, jewelry, outerwear, and holiday gifts. Basically this place has everything I need. The outstanding help every time I go there comes from Debbie behind the counter who is friendly knowledgeable, and always there to help. I highly recommend Apex for all your one stop shopping needs.

I'm being generous by giving a 2 rating. The facility (structure) is modern and clean, but the…read morestaff and their reliability are horrible. If you are price conscious, RUN from this price gouging pen.

Never knew this place was here in the more than twenty years we've lived in the area, but with the…read moreNaugatuck and Waterbury Hallmark stores closing down we were looking for gift shops and were recommended by another business in this plaza. They have a fantastic selection of gifts, cards and specialty items. We found everything we were looking for and more! They were also very friendly and helpful.

What ?? Why have I not heard of this pharmacy earlier ? The pharmacist is so attentive and will…read moreanswer any and all questions . I cringe anytime I walk into CVS in Seymour . I need to come here more often .

The automated phone prescription service is the worst I have ever seen. It worked fine before they…read more"fixed it. Now it is a frustating , time consuming experience and does not even confirm when a submitted prescription will be ready. I expect more from a pharmacy whose prices are higher than everyone else. I'm switching pharmacies, first chance I get.

Pharmacy says prescription is ready you get there and it's not done and you have to wait at least…read more20 minutes for them to fill. Also if you're not alerted to a prescription being filled they return it to the shelf but tell insurance they filled it, so when you try to fill it you have to go thru insurance company to allow it to be filled.

Best bacon, egg, and cheese sandwich I've ever had and it came from a pharmacy!!! Delicious!!! As a…read moreRhode Islander, that was so interesting to me. I went the day before the 4th of July and it was a bit crowded near the counter. The sandwich took maybe 30 minutes.

Incredibly rude restaurant staff who are not welcoming to out-of-towners. I told the waitress,…read more'Kim'? That my party of 3 had never been there and we would need a minute to look at the menu, but we'd like to start with a drink, she snapped at me and said "food first" with a nasty look and tapping her pen on her order pad. 2 of us quickly ordered the 3rd ordered something that apparently wasn't served after 10:30, and it was 10:35, but we couldn't tell from the small type. Ordering the drinks wasnt much better, and when we paid the cashier tapped the sign about preferring cash tips after we tipped on our credit card. All in all it wasn't a great experience and I wouldn't go back.

Was looking to get an elderly relative, a lift chair and been all over. They were detailed they…read morewere helpful. Delivery went very smooth and the prices were very very competitive. Excellent choice great store great service always friendly.

This shop has wonderful owners, wiki have helped my parents get what they need, all while being…read morevery personable

The store was well stocked. It was easy to find the Halloween items I was looking for and the…read morecheckout was hassle free. I am glad I picked this time of day because I know usually it's a lot more crowded.

Very unprofessional. They closed the store very early. Refused to let anyone inside. It was me and…read morefive other customers waiting to get inside to get medicine and they refuse to open the doors. They closed early and then cursed us out for wanting to buy medicine at 940. Horrible employees. Very rude & unprofessional.