I had always been a CVS fan until my new insurance carrier limited my prescriptions to Walgreens…read more To my surprise, I am experiencing a far better customer service at the Walgreens located in Shelton than the service that I had been receiving at the CVS located in Stratford. For your information, my doctor inadvertently sent my prescription to CVS. I subsequently went to the CVS MyChart portal and transferred my prescription to Walgreens. Within two days, I went to Walgreens to pick up my prescription. Walgreens stated that they had not received the transfer; therefore, they immediately faxed the request to CVS in my presence. CVS failed to respond that day. I attempted to call CVS but was unable to speak to a live person. I drove to CVS the following day, and was told by a CVS pharmacy representative that I should have CVS fill the prescription instead. I said that was not feasible, because my insurance will not allow it. She then said, "Perhaps you will need to call your doctor to send it to Walgreens". This, too, was not feasible because it was on a Sunday, and I needed my medications now. CVS assured me that they would fax my prescription to Walgreens, but failed to do so promptly. However, Val at Walgreens took the initiative to personally follow up with CVS until the prescription was received, and then she called me to pick it up when the prescription was ready. Since then, I have been visiting Walgreens more frequently. I continue to receive excellent customer service from the store in all. I have become a Walgreens Believer!

Very positive experience on 4/18/26. Went in for post op equipment after no help at Walmart…read morepharmacy. The cashier when I walked in told me exactly which aisle to go to; there was a young man working at pharmacy counter, I asked him a couple of questions and he was happy to help even though busy day. The two cashiers at the front were nice, moved the line quickly. Store was very clean.

I wish I could say a positive employee was rude the only thing is that building was nice and clean…read morebut besides that bad

It's a new pharmacy. Very clean. Service is nice. There is a lot of free parking. You can find…read moretoys, snacks, stationery, and medicines.

I called and asked when my sons Rx would be ready. I was told 5:30. I brought him for a haircut in…read morehis wheelchair and then let him stay in the van while I ran in to get his medicine at 5:45. I was told come back in 30 minutes. There was nobody in line. SIX people were working in the pharmacy section. I explained that I scheduled his appointment and was told his rx would be ready. The girl said come back in 30 minutes!

This is a really impressive pharmacy mainly because of the people working behind the counter. They…read moredo a great job of helping you out with understanding your medications what they are for and how to use them. They are always courteous, friendly, and willing to go the extra mile when necessary.

I was completely won over by this pharmacy! The staff members are so friendly and helpful.read more

My daughter in-law was given the wrong prescription twice in a row when there today!…read moreShe is seven months pregnant! She was first given her sister's order then her mother's. She luckily checked the labels-took over 20 minutes and she still had to go back to get her prescription. This is DANGEROUS!

Today was a good day! No wait on line or chaos! This is one of my fave Walmarts bc it has a wide…read morevariety of merch & it's always clean.

They have everything I need when I need it. Prices are great and they always have what I need. Love…read moreWalmart.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

Was there 4/18/26 midday; needed post surgery equipment. Went to pharmacy counter for help locating…read moreand choosing best option. The pharmacy cashier was VERY rude and refused to help - just yelled go look around the corner. I didn't see what I needed; instead of helping me she screamed GO BY THE CORNER. I said I don't see it and can't walk far. She would not help; I told her I needed help, now I am leaving with nothing. She could care less. The store was filthy. Will never go back.

Over the years, we have had to borrow equipment, & have also donated to Charlie's Closet. We are…read moreso grateful for this much needed service. They were a godsend when equipment was needed quickly. Things were clean & in good working order. The volunteers were very helpful. Reminder --- (in response to the one star rating) --you cannot go there without an appointment. It is not a "store" where you can go in & pick out what you need. Call to order & set up an appointment, & your request will be ready & waiting for you.

Our Mom is in a Health and Rehab Center in Fairfield. She is slated to go home very soon. We are…read moresetting up our childhood home so she can go home. We were able to get 7 medical things we will need to bring her home at Charlie's Closet. The volunteers were awesome there.