Deliveries are unpredictable. Sometimes they take 3-4 days…read moreto deliver. They never call ahead. Twice they have dropped the ball when delivering. Once they mislabeled medication. This is one of the worst pharmacies I have ever used. Additionally, several of the delivery drivers are just plain rude. As soon as I find a local pharmacy that delivers, I am dumping these first class fools.

First I went to Walgreen's; they were sold of out COVID-19 test kits, and didn't have KN-95 masks…read more Then I went to CVS; they had the tests, though they were sorely overpriced, and no KN-95 masks. (Also, both stores were dumpy, dirty, and had lots of empty shelves.) Then I went to Chapel Street Pharmacy. They had plenty of test kits (for half the price I paid at CVS), they had KN-95 masks, the store was clean and bright, and the pharmacist was extremely friendly. If I lived in New Haven I would take all my pharmacy business to this place.

As has been mentioned before, they have the nicest group of pharmacists I have ever met. Every time…read moreI have gone in there, I have been treated with respect, professionalism, and a friendly greeting. As has also been mentioned before, weird to Yelp review a pharmacy. But yeah, definitely recommend their pharmacy department.

The white lady with broken teeth yelled at me. Gave me the wrong pictures and charged me and won't…read morego in the back to check for the right pictures. I showed her my receipt and she refused to check. Like there was no need to be mean.

This store is in a superb location. It is easily accessible and very convenient. The shelves are…read moreonly semi stocked and the employees are friendly, but not very knowledgeable. There is plenty of parking available. With the right management, this store could come back to its former glory. Considering its proximity to downtown New Haven, it is a gem waiting to be rejuvenated with the proper, prompt attention.

The customer service at this place is abysmal. I had two very negative experiences in just the past…read moreweek that lead me to write this review. Last weekend, there was a long line and the older woman cashier called for a manager and more cashiers at least three times. I saw multiple workers standing 20 feet away and they did nothing until the line of 8 people stared at them. Then yesterday, one of the younger cashiers yelled at someone on the phone and slammed the phone down. She then proceeded to swear up a storm and was throwing my things into the bag. She even hit my hand. This place has absolutely horrible workers.

My grandmother has been using this pharmacy for the past 30 years and always comes back with the…read morekindest words to say about the staff and service. Today we needed an emergency prescription put in, I came down to find out their internet has been out for 4 days! They went above and beyond in getting everything Nan needed ASAP despite having no internet. So many thanks North Haven Pharm!!!!

Outstanding and personalized service; had a question and the owner called me back immediately and…read moreidentified himself via his first name; went way above and beyond to assure I was satisfied. The big chains just can't or won't go there; highly recommend this business!

This place is a gem! The staff is friendly and helpful, and the store is tidy and clean. I had such…read morehorrible experiences at a large chain pharmacy, and a friend recommended I make the switch. I'm so glad I did!!! Keep up the good work, team!

this store has everything I need. I've purchased geriatric supplies for my elderly relatives. You…read morecan find every kind of candy that are hard to find in other places as well as handmade candies from local small business companies. I get my 1000 piece White Mountain puzzles there regularly which they keep in stock. I am able to to purchase my husband his favorite brand of DADS root beer, which is an older, hard to find elsewhere, but not here. I could purchase baby gifts, jewelry, outerwear, and holiday gifts. Basically this place has everything I need. The outstanding help every time I go there comes from Debbie behind the counter who is friendly knowledgeable, and always there to help. I highly recommend Apex for all your one stop shopping needs.

Never knew this place was here in the more than twenty years we've lived in the area, but with the…read moreNaugatuck and Waterbury Hallmark stores closing down we were looking for gift shops and were recommended by another business in this plaza. They have a fantastic selection of gifts, cards and specialty items. We found everything we were looking for and more! They were also very friendly and helpful.

What ?? Why have I not heard of this pharmacy earlier ? The pharmacist is so attentive and will…read moreanswer any and all questions . I cringe anytime I walk into CVS in Seymour . I need to come here more often .

4/20/17- I like this cvs. It's a 24hr pharmacy which is essential to third shift employees. The…read moreemployee are always helpful, the story is always clean. 4/30/17 The lady who waited on me was very pleasant, but her coworker was embarrassing rude to other customers and should be ashamed of herself.

The automated phone prescription service is the worst I have ever seen. It worked fine before they…read more"fixed it. Now it is a frustating , time consuming experience and does not even confirm when a submitted prescription will be ready. I expect more from a pharmacy whose prices are higher than everyone else. I'm switching pharmacies, first chance I get.

Best bacon, egg, and cheese sandwich I've ever had and it came from a pharmacy!!! Delicious!!! As a…read moreRhode Islander, that was so interesting to me. I went the day before the 4th of July and it was a bit crowded near the counter. The sandwich took maybe 30 minutes.

Incredibly rude restaurant staff who are not welcoming to out-of-towners. I told the waitress,…read more'Kim'? That my party of 3 had never been there and we would need a minute to look at the menu, but we'd like to start with a drink, she snapped at me and said "food first" with a nasty look and tapping her pen on her order pad. 2 of us quickly ordered the 3rd ordered something that apparently wasn't served after 10:30, and it was 10:35, but we couldn't tell from the small type. Ordering the drinks wasnt much better, and when we paid the cashier tapped the sign about preferring cash tips after we tipped on our credit card. All in all it wasn't a great experience and I wouldn't go back.

This shop has wonderful owners, wiki have helped my parents get what they need, all while being…read morevery personable

Was looking to get an elderly relative, a lift chair and been all over. They were detailed they…read morewere helpful. Delivery went very smooth and the prices were very very competitive. Excellent choice great store great service always friendly.

I've had good luck at this pharmacy esp in the prescription department. They come out onto the…read morefloor to assist me when something is locked behind the plastic shield and have also found items for me. The only thing that is a problem here is that the shelves are always empty! Not much stock exists on the shelves. This is a bit of a problem for customers!

The store was well stocked. It was easy to find the Halloween items I was looking for and the…read morecheckout was hassle free. I am glad I picked this time of day because I know usually it's a lot more crowded.