Easy to set an appointment if you do it on your phone. Great doctor, explains what's going on all the way through the exam, so you're not left wondering. They accepted my insurance no problem and help me get glasses, with no troubles. read more

I had a great experience here with Dr. Hochberg and Christine, who helped me pick out glasses. I'd recommend this spot to anyone but definitely make an appointment way in advance; I had to wait many weeks for an appointment. Dr. Hochberg was personable and professional. He walked through what he was doing and explained why he was testing certain things. He was comprehensive and offered some tips that I hadn't heard of before. Christine, who I believe is new to the practice, was truly awesome and helping me pick out frames. She picked up on what I was leaning toward and ended up picking out some frames I would not have noticed. She made the process fun. Dr. Hochberg mentioned that Cigna is good insurance when working with them. That being said, my glasses still ended up being more expensive than I was anticipating, so I could only buy one pair in this visit, which was a little bit of a bummer. read more

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I recently moved to the area and saw that this location had a high rating. Boy was I surprised by reality. I called to make an appointment weeks ago and provided my Bsbc insurance and the receptionist accepted it and made the appointment. After waiting weeks to get in, I take time off of work, show up and the receptionist the tells me that they dont accept my insurance. Then they proceed to say they can bill it under a specialist visit. It really just shows lack of patient priority on behalf of the buisness. The insurance we told you accept, we actually dont, but please let us charge you a $50 copay so we don't lose money on this appointment time. Very disappointed any medical office would be run like this. read more

These people are a great choice. I first went to a mail order place and got COMPLETELY ripped off (glassesusa.com). Now I use REAL people. read more

The best optometrist. The best eye exam I've had. Omnivision Eye in Hamden accepts insurance. I ended up paying less out of pocket than any other optometrist. Friendly, professional staff. Comfortable, clean, well-equipped office. The glasses, however, are really expensive - the glasses I looked at were close to $800 with lens and lens coating, the less expensive option - no special coats, cost over $450. I picked up my glasses online - top of the line- trivex lens for $100.00. I'm just not sure why anyone would want to buy glasses at a bricks and mortar shop when you can get the same but better for so much less online. read more

My husband and I have always been pretty picky when it comes to optometrists, and given that you only need to go once a year, it's been hard to find someone we truly liked... until Dr. Hochberg. He's super knowledgable and attentive. He's also one of the first optometrists that is sensitive enough not to make me feel bad about my vision but suggests ways to protect my eyes. For example, he suggested that my husband gets glasses that filter out blue wavelengths (since these tend to be the ones that are most harmful to vision). The last time we went, we were rather rushed because the only available time slot was the morning when my father was due to arrive at Bradley Airport. Never before had I felt so much like a demanding customer, constantly rushing to see if we could either wrap up early, or prepay so we wouldn't have to pay after the checkup. I felt badly, but also didn't want to keep my father waiting at the airport! Dr. Hochberg and his staff were as considerate and patient as can be. He didn't cut any corners despite my attitude and ensured we got a full checkup before departing. read more

I wish every visit to every doctor could be this good. EVERYONE in the office was fantastic. The only suggestion I had was for them to add a spa so I could get a massage or some aromatherapy so I could find an excuse to stick around longer to soak up more of the great energy in the office. While I was waiting it felt to me as if they handled every single customer superbly. They gave a gentleman two free notepads when only one had fallen off - free of charge. And the next person who came in had an endless barrage of questions about lenses, coatings, etc - so many questions that I was getting stressed, and the office staff was exceptional. Other medical practitioners should spend an hour or two here to watch and listen. Anyone eager to learn could really come away from this office with many gems. Thanks for such a great experience! read more

I've been going for the past few years and it remains to be the best! Dr. Hochberg is phenomenal! I have recommended multiple family and friends. I must add that Nina, the optical technician/ assistant in eyewear is truly the BEST! She is awesome with her assistance in choosing the best glasses. She has gone above and beyond and has even emailed me to assure that I am satisfied with everything. I won't go anywhere else! Thanks to the entire team!!!! I love my MODO's Nina;) KAL read more

Went here for the first time yesterday since having new insurance and needing to find a new doctor. The front end staff was very friendly and checked me in quickly. The assistant did all my basic testing in one room (air puff test, field test, etc) pretty easily. Then I went into the exam room and the doctor saw me under a minute after I sat down! I loved not having to wait 10 minutes or even 45 like some other doctors' offices. He was friendly and did a thorough job with dilation and his exam. Office was very clean and inviting. Another clerk/assistant/front end person helped me browse their selection of sunglasses, though I didn't end up with anything there. The location is very convenient near the corner of skiff with tons of parking in front or on the side. I'll definitely be going back for my next appointment! read more

After years of so so service from opticians, I decided to give Omnivision a try. I was not disappointed. If you need an eye exam, get it done here. If you need glasses, get them here. The selection is much better than the typical mall or chain store. The first thing I noticed was that there was enough staff to handle everything that was going on in the office. My first visit was for a full eye exam to see if I was a candidate for LASIK. Knowing this, Dr. Hochberg did a full exam and all of the pre-screening I would need for a LASIK exam. I didn't know it at the time but this saved me money as well as time when I went to the recommended LASIK facility. The staff is great. Everyone there is aware of who needs what and makes sure that you are taken care of every step of the way. The best thing was that there wasn't any hard sell. The pricing that I saw on everything was very competitive. No gimmicks, just good customer service. I listened to the 5-6 other customers being helped and everyone was receiving excellent service. read more

This place changed. Went horrible after Nina left. No organization, and people just order when they want to order for you. I am still owed a refund that was supposed to arrive nearly a year ago. Ridiculous. This place used to be great. Stay away. read more

Very clean and organized. Staff is really helpful and always with a smile! Dr. Hochberg is really friendly, courteous, professional and knowledgeable. Their website and patient portal are very helpful. I am glad that there are still Local, doctor's owned vision practices in town! read more

This is a great practice that I plan on coming back to. I came in for a schedule eye dilation. The technician did some preliminary tests and she was very nice and never made me feel like I was in a doctor's office. Then she brought me into one of the exam rooms to wait for the doctor. I saw Dr. Louis Hochberg and he is a great people-person and really knows how to talk to a patient. He explained everything he was doing and was great at helping me relax, since I can be on edge when objects are pointed close to my eyes or when eye drops need to be administered. I've always hated getting eye drops and would sometimes have panic attacks; this is because whoever is giving me the drops would have me look up and then drop them from a foot in the air. Dr. Hochberg administers them by pulling my eyelid down, having me look up, then holding the dropper out of my line of sight below my cornea and giving the drop. This is much easier and the best way I've ever taken drops. He is thorough and good at answering questions and concerns. He doesn't act like he just needs me to get in and out the door. The front desk receptionists are very nice and don't act annoyed as some other medical receptionists tend to be. The office decor is very soothing, as well. My only complaint is that I waited 20 minutes to be seen by the tech, even though I had a scheduled appointment, which I had to take time off of work for. Also, after my dilation, the tech tested me again and asked me if the doctor said I was all set after she was done with me. I told her I had no idea and to ask him. She asked him and he did indeed have to see me again. I felt that she should have either known the protocol after a dilation, or should have asked him first instead of putting it on me. If I was wrong I would have either left prematurely if I still needed to see him, or would have waited around for nothing if he didn't need to see me. Nonetheless, that is a minor complaint and everyone was very nice. I plan on switching eye doctors to Dr. Hochberg the next chance I get. read more

Since we moved to the New Haven area in the fall of 1994, I have used several eye doctors. I started using Omnivision Eye Associates more than 10 years ago and have been totally satisfied with the professionalism of Dr. Hochberg and every member of the staff with which I have interacted. It doesn't hurt that this office is very convenient for me, being less than a mile from my home. Another wonderful plus, is the beauty of the office and displays. Even before they moved into the new space several years ago, the office was beautiful, though not as spacious as it is now! I recommend Omnivision Eye Associates without any reservations! read more

Tried calling several times to make an appointment for an annual eye exam. The first time they took my number and promised to call back within an hour. When I called back that afternoon my call wasn't answered. I called again the next day and was put on hold for over 5 minutes listening to a recording of the doctors life story. Sounds like a nice guy, but I'll never know since I don't have time to chase the office staff and beg for an appointment. read more

Dr Hochberg and his staff are warm, friendly, and kind--as well as professional and patient. I have been a patient of Dr Hochberg for six years and will continue to return. I highly recommend Dr Hochberg and his staff. Also, they have a great selection of frames and sunglasses--you don't have to be a patient to visit! read more

I have been returning to Omnivision in Hamden for years, and now bring my daughter also. Dr Hochberg is always 100% friendly, professional, knowledgeable, and explains everything so clearly. The staff is also completely friendly, competent, professional. They make dealing with insurance and lens discounts a breeze. The office runs on time, always, and has a very efficient routine. I never even wait for the doctor more than a minute after I'm brought to the exam room. The shop is pristine and beautiful. And Nina, the optician, is the absolute best. She is super friendly and also respectful of different people wanting different things. She is super good at picking up on your taste and helping you find frames that you like and that look good on you. She'll tell you her opinion in the most tactful way, if you ask her for that assistance, and she has a terrific eye, no matter what your style. She never pressures to buy more expensive things, and is happy with you if you get a good deal. Last time I went, she stayed to help me during her lunch break, and she was so gracious I didn't even realize it until I noticed that everyone else was gone. In a nutshell, Omnivision in Hamden is stellar at customer service, and they always make you feel like the most valued customer they have. I rarely write reviews, but this business deserves the time it takes to write all this out (on my phone!). read more

I've been going here for many years and can't say enough about Dr. Hochberg and his staff. The office is extremely clean, efficient, and has top notch technology. Dr. Hochberg is an incredibly friendly, genuine, and competent clinician who always has his patient's best interest in mind. The staff is very friendly and accommodating. I do not hesitate to recommend OmniVision to anyone. read more

Patient loyalty is important to me. Dr. Hochberg and his team no longer share my values. After being a patient of his for over 20+ years when I asked that he see my husband for an eye emergency because my husband woke up with something in his eye, I was told by his staff: #1 - They are no longer taking new patients, #2: "It was a billing issue" and #3 - I didn't get a return phone call after they were checking with their Billing Dept. - After waiting 45 min, I decided to call back. This time they just told me my husband was better off going to Total Vision! Seriously, after all these years, Dr. Hochberg couldn't see me and my husband and show a little human kindness. I guess getting put on hold, getting told excuses and not receiving a return call back they haven't proven that I'm a valuable patient. I'm walking away after all these years . Total Vision it is, as you recommended, they can have my family's business going forward. read more

This place is almost too good to be true! They obviously value customer service very highly. Everyone is extremely friendly. The whole practice runs very efficiently. I had brought lots of reading material since all of my experiences at other eye doctor practices had taught me that there would be a lot of downtime -- not so here. Throughout the whole process I never had to wait more than 30 seconds -- everything ran so smoothly that I felt like I had stepped into some sort of alternate universe. They have all of the latest toys and gadgets, and do a very thorough exam. They also have a nice selection of frames. Dr. Hochberg is friendly and kind. He figured out why I've been having some problems with my eyes too! This is the sort of place where they not only have a candy jar and free pens, but also freshly picked apples and a little nook where their awesome staff will play movies for kids who come along with their parents. Highly recommended. read more

Been going to Omnivision, for over a decade. I love Dr. Hochberg, but rest of staff are unorganized. Turnover rate is high, and they're never on same page. One staff will tell u one thing and other staff will say differently. Also, contacts/glasses are always promised w/in 2 wks. Yet, when 2wks pass, it's always an excuse of items not being in stock and on back order. Also, back in January, I used partial portion of my VSP instance, to order 90 day supply of contacts. I was told that I could use remaining portion, later in calendar year, b4 Dec. 31st. So, I call in September and am told that once u use any portion of VSP, it all must be used or it cancels out. She apologized and said she's sorry for whoever told me otherwise. I'm tired of the yearly apologies and false information. If it wasn't for Dr. Hochberg being so nice and knowledgeable, I would've left this place, years ago. read more

I really enjoyed going to Omnivision Eye Associates and everybody was so friendly and helpful - Dr. Hochberg, the receptionist, the sales associates, everybody. They were pretty busy (Saturday morning), but I never felt rushed and they took the time to answer all of my questions thoroughly. I went here because of the 5 star reviews and everything exceeded expectations! read more

This place is great! The staff was so helpful and understanding. I didn't have a sitter at the time of my eye exam and my 1 year old was being a 1 year old and the receptionists entertained him while I had my exam done. The doctor was thorough and explained what each element of the exam was. He also got me out quickly and efficiently since my son was being rambunctious. Service was great. I'm definitely trusting them with my business!!! read more

Dr. Hochberg and his staff are friendly and fast. The customer service was above and beyond what you expect when going to see a doctor.

I went to Omni Vision because it was close to work and I had heard good reviews. They were very accommodating and there are plenty of reminder calls/texts. ; ) I saw a Dr. Seymour who was very nice and explained things well in a non-rushed way. Saadia helped to do the initial exam and she was very nice and also explained everything well and made sure I was comfortable. Nina and Abigail helped with finding frames and my bill. I will go back again without hesitation. read more

Great experience with the OmniVision team! Dr. Hochberg is very friendly and extremely knowledgeable. The staff were an absolute pleasure to work with and helped me every step of the way, from checking in to picking a new pair of glasses. Will definitely be coming back! read more

Got my eye exam at a different place but went here to get my glasses because I heard they had a better selection of frames. Very friendly staff, offering great recommendations without being pushy. Pointed out which frames came in larger or smaller versions, different colors, etc. Ended up getting both regular glasses and prescription sunglasses which were totally worth the splurge. When I went back to pick them up (a day or two before the quoted time), they knew me by name, took time adjusting frames. Went back one more time to fine tune the fit and again they knew me by name. Overall pleased with the customer service, have already recommended to several friends. read more

It's always a pleasure to visit OmniVision. Drs. Hochberg and Seymour are very pleasant and knowledgeable. They explain everything at length. The office staff is very pleasant too and Nina is a gem! She is excellent at helping you select the right frames and knows all about insurance coverage. read more

Dr. Hochberg was so kind, pleasant, and made every effort to make my experience a positive one. He was also very accurate with my contacts prescription - he was quick and highly competent. This was my first time at this practice and I was very impressed. The staff were very polite and clearly happy. I would definitely recommend this place to people looking for an eye doc in the area. read more

Great staff. Efficient. Dr. Hochberg is attentive to patient needs and concerns. Sound location and aesthetically pleasing. Would recommend OmniVision to anyone with optometry needs. read more

Dr, Hochberg is terrific--very clear, knowledgeable and caring. I always feel like I'm in perfect hands with him. And the office staff are fantastic--so friendly, upbeat, efficient and kind. I'm tempted to come into the office even if I don't have an appointment, just to soak up the positive atmosphere they create & the whole spirit of the place. One of the team helped me pick out the best pair of glasses I've ever had. Plus: free coffee, water, and Jolly Ranchers. First rate in every way. read more

This talented team went above and beyond to demonstrate how much they cared about me as a customer - from the doctor all the way to his staff. You don't get this kind of service or care from the big franchise places. Fast, affordable, and great products! Definitely worth my drive from Stratford. read more

I have been seeing Dr. Hochberg for the last year. Every visit has been great, the office is clean and organized, the staff is super friendly, Dr. Hochberg is kind and easy to talk to about the visit, and the flow of the visit always goes smoothly. I've had no issues with ordering contacts or purchasing eyewear. They have a great selection of fashionable and unique eyewear which I can appreciate since I prefer to wear something different than most. I've found myself purchasing their accessories along the way too, they have a nice selection of everything. Visits are quick too, which is great since I am very busy with work. With that being said, the schedule is flexible and they always seem to be able to fit me in! read more

Everyone is so friendly here. They make you feel welcomed from the moment you walk in to the second you walk out.. Dr Hochberg is very attentive to special needs, and explains everything. The entire staff takes their time with you.. read more

I found doctor Hochberg by searching within my insurance network and I picked it randomly and I'm so glad I did. Dr. Hochberg is very kind, knowledgeable and professional. The staff is all helpful and nice. They have a wide selection of glasses I love. The office is clean and tidy and they call me for my appointment promptly. I don't mind going to the eye doctor because its simple and quick. I filled out all my medical history online which was very simple and self explanatory. I am a new customer as of last year but I will continue to go to Omnivision. read more

Dr. Hochberg, and his entire staff, were friendly, professional and made me feel at ease from the moment I walked in the door. Everything was explained so thoroughly I didn't need to ask any questions about anything. Definitely recommend OmniVision!!! read more

Worst Eye exam experience ever, they had the receptionist actually examine my eyes using the equipment that she never where trained on and has no clue what to do. she had to go and ask the other assistants what to do 4 times . read more

Appreciated the very small wait time. Dr hochberg is always pleasant and quite thorough. I've been going here for a few years. During my 40 years in Hamden I've been to most of the eye places and either you wait for hours or the staff is rude --which is intolerable . I'll go back. read more

This staff and eye doctor is all about the patient. They were all kind, knowledgeable, friendly and efficient. They all worked together to find me exactly what I wanted and make the eye exam a great experience. Dr. Hochberg was great, and explained some options to help the strain my eye's were having using the computer all day. I am a very satisfied customer and highly recommend OmniVision! read more

I have been going to OmniVision Since living in Hamden the past 10 years. It's a place where they know who you are and always feel welcome. They are quick to see me for non scheduled eye issues like styes or pink eye. The office is clean and well managed. I have to single out Nina the optical manager. She also seems to be the reason why the office runs as efficiently as it does from my point of view. She has helped me with billing, appointments and of course optical gear. I always ask for her when I have an eye issue because I know she will do what she can to get me seen as quickly as possible. I've bought at least ten sunglasses from her over the years. She really has the concept of how ones personal facial features effect how a pair of glasses/sunglasses fit my face. She is quick to tell me, no those don't work or yes those are the ones! If I find a pair that fits and they don't have the color I like in stock it takes no time to get it ordered. It's always a pleasure to work with Nina, Dr. H and the staff. My like that they have a play cubby with videos for my children when I am trying on glasses. It's the little touches that make OmniVision standout from the rest but that's why I continue to come back. In a world where personal customer service has disappeared, visit this practice and you will feel like you are going back in time where it mattered how you treated your clients. read more