Anyone know how to get in touch with the office?? They are apparently closed and I need to get my…read morerecords! Thanks in advance!

I had my Lasik done here and had an amazing experience. Dr. Gold made me feel at ease and he…read moreexplained everything clearly. The office staff are also first class. They make you feel very comfortable with the whole thing. I can see without my contacts and glasses. It's the best investment ever. This is day 5 after the surgery and I can already see the improvement. It's painless and it's very little risk. You should get it done if you have been thinking about it. It is really life changing.

The Surgeon who completed my Cataract Surgeries have since retired, and this review is by no means…read moredirected towards him personally because my entire Experience with this Establishment, he was the Only Human I dealt with who displayed Empathy. This Review is not being given Emotionally because it has been in the Making since December 2025. I have confirmed with two separate Ophthalmologists (from 2 different Establishments) that my Cataract Surgeries were successfully. However, Here is what NEVER happened AFTER Surgery, I was neither given or suggested to be referred/see a Retina Specialist after making several and continuous Trips to Refocus Eye Health in Hamden, CT for either dealing with SEVERE Pain and more important my Vision was getting Worse than PRIOR to Surgeries. Each and Every Time I went to this Establishment with the above-mentioned issues/concerns I was prescribed More Drops, I was Compelled to pay the $60 Co-Pay (on 2 occasions I was actually made to wait), while the Insurance Company continued to be billed. The above came to a halt when I saw my Internist 6 weeks ago in Stamford CT. She demanded that I get see another Ophthalmologist and that's how my journey into either Recovery/Understanding what the issues are with my Eyes AFTER Cataract Surgeries. Here are the Signs that were blaring and I should have considered to NOT have Refocus Health deal with my Cataract Surgeries: Prior to Surgery I had to seat in a Financial Meeting to confirm whether or not I could have offered Co-Paying Cataract Surgeries, when I established I could and would after turning down their own Option to which I had to be Very determined (another Credit Card) then I was then given the dates of my Surgeries. 2 Days after my Surgeries upon my follow-up visit, I was asked/reminded that I still OWE a Balance, 2 weeks after Surgeries when my husband took me back to their Office as I was in immense pain, I was Seating while my Husband is dealing with the Check/In Process I was overhearing the Conversation as per Payment, to that Date I had already made the Copayment of $550 towards the first Surgery ( I had them a week in between). 4 weeks AFTER Surgery again my share of the Payment came up this time, again visiting the office under pain. This time I clearly said I am still under your Office treatment for whatever is going on with the Cataract Surgeries I have had and I am Not Co-paying anything until I know what's going on with my eyes, one of the occasions I was deliberately held up. Prior to the next round of Flare up I decided to pay the entire Bill to avoid getting into issues with this Office yet again and was also hoping by then my eyes would be OK. Here is my very Own Stubborn behavior even after my Internist referred me to another Ophthalmologist 6 weeks ago, I still chose to allow Refocus another opportunity to Make it Right/Better, and so I went to see them AGAIN, and YES this Time they again DEMANDED the Co-Pay of $60 and billed the Insurance, I asked would you mind Billing me instead of paying Upfront? Answer No we do not. Good News is I have cancelled Appointments with them and thankfully I am in a Better Place as per my Vision and Eyes. These Folks or rather this Office Refocus Health Hamden was simply accepting Copays of $60 and continued to Bill my insurance. They are NOT operating as a Medical Center as per my Opinion but rather as a Money Collecting Agency, Rest Assured I know the Bills Need to be paid and I Paid my Bill with them and the Center where the Surgeries were performed in Full and even the last visit I had with them i was again harassed to pay the Co-Pay. I do NOT wish them on my Enemies.

They bill for services inaccurately and leave patients with the cost of a service they did not…read moreprovide. The ophthalmologist put a diagnosis on my bill which she never shared or disclosed to me. She was unwilling to correct the bill even though the service does not meet the criteria needed. I will never return to this office again.

Michael and Pam were super helpful adjusting my frames! Very insightful and professional. they were…read morealso nice, which helps!

Dr. Lefland and his staff are professional and compassionate. They have all of the services you…read morewill need for quick and efficient eye exams and an amazing selection of glasses with on-site specialists to assist with fitting, too.

I came in blind from diabetic retinopathy, and cataracts today I have vision comparable to my youth…read more Dr Levinson and Dr Voldman gave me my vision back I highly recommend Dr Voldman and his colleague Dr Levinson

Went to Dr. Voldman when I was experiencing daily migraines to get my glasses updated. HORRIBLE…read moreEXPERIENCE. First, he wrote me a wrong prescription - yes, wrong. I could not read with my new glasses. That'll be good with migraines. It took them weeks to believe that I could not read with the new glasses, then another 2 weeks to redo my glasses. I knew when I put them on and told them I could not read. Second, I asked him about eye pain that I was experiencing. He said it was dry eyes and to use over-the-counter eye drops. No further instructions, no personal attention. His assistant did all the work, he spent 1 minute reviewing her evaluation. A year later, I went to another eye doctor and was told to use 3 types of eye drops 5-6 times per day.

I have called your office three times and before even saying a word your front desk people puts me…read moreon hold and then automatically transfers to some unknown extension.This is very frustrating and aggravating, such poor customer service should not be practiced here. I was a new customer last year and had made an appointment for annual diabetic eye checkup. As no one has followed up to call me for my appointment, I had to call to see if my appointment was changed. I will no longer try to get any appointment and get another referral from my GP. Very disappointed in your lack of patients care. The telephone is the first point of contact to make a positive experience is retaining and growing your client base. Too bad your staff is so lackadaisical.

Took over an hour for a simple appt that i made over a month ago. First time and not impressed!read more

Coming to the age of 41 my eyes were not as sharp as they use to be. I decided to give Shoreline…read moreEye a shot. I was greeted by the friendliest receptionist named Paula, who promptly let the doctor know that I was in the office. Dr Ann Carone took meticilous care and immediately we had instant rapport to ask any question through the testing. After the tests and receiving my prescription, I was guided to the show room with hundreds of glasses and was daunted by the options. Then Lisa, the optician, narrowed the choices to my liking and even gave the confidence boosts I needed for my first pair. This will be eye glass "goto" place from now on. Thank you Shoreline and Dr. Carone !!!

From the owner: Routine eye care, contact lens fitting, cataract surgery. foreign body removal, diagnoses and…read moretreatment of disease of the eye. Optical shop with all the latest styles for the whole family, come in and check out our large variety of sunglasses and sports eyewear. We offer all the latest technology in eyeglass lenses.We also sell contact lenses of all types

Dr. Bacal was my daughter's eye doctor for years and even performed surgery on her. I trusted him…read morewith her care since she was little. The office has always been a chaotic mess -- rude staff, long waits, and zero organization -- but we stayed because of him. Then out of nowhere, we get a letter saying he's "retiring" and would no longer accept state insurance. It felt like a punch in the gut after years of loyalty. Imagine my shock when, nearly two years later, he's still there -- fully practicing -- just not taking state insurance anymore. I called recently and said I had private insurance, and suddenly he's more than happy to take new patients. That's not retirement. That's deception. He didn't just make a business decision -- he lied to families who trusted him. Turning his back on long-time patients to cherry-pick who's "worth it" is beyond low. It says everything about his character. The office is a disaster, and clearly, integrity isn't a priority there either.

Never answer their phone!! I always saw Dr. Silverstone and never had any problems. Well, he…read moreretired and the place is now terrible.

Front desk staff are very rude. They talk openly about other patients. My last visit they were rude…read moreas usual and were telling crap about another patient until Dr Kline came out from the back to talk to a medical sales representative, at which point they were as pleasant as could be. Have an issue with billing and the woman who does the billing is just as rude. Every year we go we mysteriously have a credit owed us. She always claims it's the billing from corporate in some other state. If the doctors and especially the gentleman in the optical department weren't so professional we would be going across the street again where Dr Marciano came from

So after my appointment I had lost my prescription to the contacts I called the office to see if…read morethey can reprint the CONTACTS prescription mind you I cant see up close too much so I assumed they had printed the correct one. so I submitted it to an online contact company, they normally call the office to verify the information is correct which means someone from the office verified the wrong prescription, I had an appointment with them today and the Dr was dismissive, I never went to get a new paper with my prescription I went to see who was responsible for giving the online company the wrong information but he just basically said your all set see you next time, I was left confused and just walked out, while I explained to him his staff made an error he quickly finished up printing a paper gave it to me a shooed me away. I will not be returning to this location, some of the front desk ladies are rude as f*ck. Best belive i will be writing this same message on all the platforms, CAUSE THIS IS BULL still don't have the write prescription same old contacts and no one here gave 2 f*cks about my problem, stupid staff member gave them the wrong prescription and now I'm f*cked with contacts I cant even see with.

My visit with Dr. Block for an eye exam recently was beyond my expectations. He displayed a…read moresensitive but through examination which included a diabetes exam. The friendly staff made me feel very comfortable. The visit was a pleasant surprise!!!!!! Frank Pociadlo

From the owner: At the Meriden location on 12 Curtis Street, CT, Dr. Block is a highly regarded cataract specialist…read morewith a loyal patient base. The practice, known for its comprehensive cataract care from pre-op to post-op, alongside skin rejuvenation services, offers a personalized treatment experience. The dedication to patient care and specialized services has established this clinic as a top choice for those seeking expert eye care. For more details, please visit their website.

Easy to set an appointment if you do it on your phone. Great…read moredoctor, explains what's going on all the way through the exam, so you're not left wondering. They accepted my insurance no problem and help me get glasses, with no troubles.

I had a great experience here with Dr. Hochberg and Christine, who helped me pick out glasses. I'd…read morerecommend this spot to anyone but definitely make an appointment way in advance; I had to wait many weeks for an appointment. Dr. Hochberg was personable and professional. He walked through what he was doing and explained why he was testing certain things. He was comprehensive and offered some tips that I hadn't heard of before. Christine, who I believe is new to the practice, was truly awesome and helping me pick out frames. She picked up on what I was leaning toward and ended up picking out some frames I would not have noticed. She made the process fun. Dr. Hochberg mentioned that Cigna is good insurance when working with them. That being said, my glasses still ended up being more expensive than I was anticipating, so I could only buy one pair in this visit, which was a little bit of a bummer.