very rude staff! I could hear from the waiting room how rude they were to patients on the phone!…read morethen they would talk about them when they hung up. this office still makes you have to call from the parking lot! they want to know your vaccine status for covid and insist you still wear a mask and above the nose. The nurse was so snarky. my mask came down under my nose and she barked at me to leave it above my nose at all times. I was doing the eye exam and they were fogging up. she said that's too bad you will get used to it but you must leave it up at all times. I walked out of the office in disgust never seeing the doctor!!!

Honestly...2023 and we are still asking Vaccine status and wearing N95 mask!…read moreStaff needs to be a little more conscious of their surroundings when talking about other patients and people are sitting in waiting room And Nurse Krachett needs to retire or go for some personnel classes

I had right and left Cataract surgery in December 2025. Dr. Debroff was excellent. The procedure…read morewas completed in no time. I was nervous for no reason. He prepared me before surgery explaining the post op expectations thoroughly. I have 20/20 vision in my right eye. MY left eye is taking a little longer but I expected that since I am diabetic. I should be at 100% in a month or so. I can finally read without glasses. I have recommended him to several friends and co-workers that were on the fence about having Cataract surgery. He is the best hands down. Thank you Dr. Debroff. Rema F.

Top Doc!!! A+++, he has treated me and most of my family; highly recommend this compassionate docread more

Anyone know how to get in touch with the office?? They are apparently closed and I need to get my…read morerecords! Thanks in advance!

I had my Lasik done here and had an amazing experience. Dr. Gold made me feel at ease and he…read moreexplained everything clearly. The office staff are also first class. They make you feel very comfortable with the whole thing. I can see without my contacts and glasses. It's the best investment ever. This is day 5 after the surgery and I can already see the improvement. It's painless and it's very little risk. You should get it done if you have been thinking about it. It is really life changing.

Yale Eye Center is a place you go to get your eyes checked. They perform various tests on you, make…read moreyou look at small letters on the wall with one eye, have you rest your chin on a thing while they inspect the balls of your eyes and then usually give you some sort of bad news. But Dr. Liu is great and very informative and straightforward, and I feel confident in his ability to diagnose and treat any conditions you may have. The waiting time is quite extensive and that is the one downfall, for a checkup, you're probably there for well over an hour. Just sitting, waiting, and if your pupils are dilated, good luck looking at articles on your phone to keep you busy while you wait, maybe just whistle while you wait. I'll try that next time... I recommend Yale Eye Center and Dr. Liu for all you eye-ee needs!

Doctors are good and caring but the business model provides abysmal customer service. It's near…read moreimpossible to get a person on the phone, the prompts on the phone take you to the wrong line or to dead ends or to mailboxes that don't get checked. The absolute frustration in trying to accomplish the simplest things makes it worth looking elsewhere that has more personalized service. WIth ReFocus having bought several practices, it isn't easy.

The Surgeon who completed my Cataract Surgeries have since retired, and this review is by no means…read moredirected towards him personally because my entire Experience with this Establishment, he was the Only Human I dealt with who displayed Empathy. This Review is not being given Emotionally because it has been in the Making since December 2025. I have confirmed with two separate Ophthalmologists (from 2 different Establishments) that my Cataract Surgeries were successfully. However, Here is what NEVER happened AFTER Surgery, I was neither given or suggested to be referred/see a Retina Specialist after making several and continuous Trips to Refocus Eye Health in Hamden, CT for either dealing with SEVERE Pain and more important my Vision was getting Worse than PRIOR to Surgeries. Each and Every Time I went to this Establishment with the above-mentioned issues/concerns I was prescribed More Drops, I was Compelled to pay the $60 Co-Pay (on 2 occasions I was actually made to wait), while the Insurance Company continued to be billed. The above came to a halt when I saw my Internist 6 weeks ago in Stamford CT. She demanded that I get see another Ophthalmologist and that's how my journey into either Recovery/Understanding what the issues are with my Eyes AFTER Cataract Surgeries. Here are the Signs that were blaring and I should have considered to NOT have Refocus Health deal with my Cataract Surgeries: Prior to Surgery I had to seat in a Financial Meeting to confirm whether or not I could have offered Co-Paying Cataract Surgeries, when I established I could and would after turning down their own Option to which I had to be Very determined (another Credit Card) then I was then given the dates of my Surgeries. 2 Days after my Surgeries upon my follow-up visit, I was asked/reminded that I still OWE a Balance, 2 weeks after Surgeries when my husband took me back to their Office as I was in immense pain, I was Seating while my Husband is dealing with the Check/In Process I was overhearing the Conversation as per Payment, to that Date I had already made the Copayment of $550 towards the first Surgery ( I had them a week in between). 4 weeks AFTER Surgery again my share of the Payment came up this time, again visiting the office under pain. This time I clearly said I am still under your Office treatment for whatever is going on with the Cataract Surgeries I have had and I am Not Co-paying anything until I know what's going on with my eyes, one of the occasions I was deliberately held up. Prior to the next round of Flare up I decided to pay the entire Bill to avoid getting into issues with this Office yet again and was also hoping by then my eyes would be OK. Here is my very Own Stubborn behavior even after my Internist referred me to another Ophthalmologist 6 weeks ago, I still chose to allow Refocus another opportunity to Make it Right/Better, and so I went to see them AGAIN, and YES this Time they again DEMANDED the Co-Pay of $60 and billed the Insurance, I asked would you mind Billing me instead of paying Upfront? Answer No we do not. Good News is I have cancelled Appointments with them and thankfully I am in a Better Place as per my Vision and Eyes. These Folks or rather this Office Refocus Health Hamden was simply accepting Copays of $60 and continued to Bill my insurance. They are NOT operating as a Medical Center as per my Opinion but rather as a Money Collecting Agency, Rest Assured I know the Bills Need to be paid and I Paid my Bill with them and the Center where the Surgeries were performed in Full and even the last visit I had with them i was again harassed to pay the Co-Pay. I do NOT wish them on my Enemies.

Five stars is only a beginning. The staff at OCC are the absolute best. We have been coming to…read moreOCC. for about 5 years, and the desk staff have never been anything but great. If anyone ever tells you that Dr. Thimons is the doctor to see for your eye issues, don't play around. This is by far the most caring Doctor I've ever met. My wife had starting having issues with dry eye, and eye infections. At one point she had a scratch on her eye, that again, got infected, and was not only painful, but it was interfering with her vision. The infection was not responding to normal treatment, and she is allergic to the most commonly used medication for eye infections. Our eye doctor recommended we see Dr. Thimons, who's office is on the other end of the state from us. 1. Eyes are too important to be cheap about, and 2. We are not opposed to traveling. We met Dr. Thimons and his personality was a instant match. He was able to tell us what was going on with the eye, and what he wanted to do in language we could easily understand and at no time did we ever feel he was talking down to us, nor did it even feel like he was dumbing it down. He was matter of fact, direct and had a very comforting manner about him. Things didn't go too well, and her vision was deteriating, and even though we were all but panicking, Dr. Thimons remained calm, and mentioned options to us, and consulted with another doctor, Dr. Stein, and came up with a potential solution. At one point, Dr. Stein stitched a membrain into my wife's eyeball, and sealed her eyelid, as the eye movement, even with a patch was irritating the scratch, preventing it from healing. During the treatments, the doctors had been mentioning her cataracts, but predicted 5 years or so before they would need attention (surgery). The eye finally healed, and the infection was gone. Nothing to do now but follow-up appointments every 6 months with Dr. Thimons. After 3 or 4 such appointments, my wife mentioned that she felt it was getting more difficult seeing, and it was like looking through sheer curtains. Dr. Thimons showed me through the scope, what was going on, and her cornea was pretty much gray. The eye that had the ulcer, scratch and infection now had scar tissue right in her field of vision. It was decided that she needed to have the cataract surgery sooner, rather then later. At this point, her left eyes vision was so bad that she could not make out the large E on the vision chart, basically 20/250, or blind. Dr. Stein did the surgeries, 2 weeks between each eye. After the second surgery, her right eye is at 20/20 with no glasses or contacts, and her left is 20/25, again, no glasses or contacts. The surgery was performed at NEWVISION CATARACT CENTER in Norwalk. Another great place. Basically, Drs Thimons and Stein saved my wife's eye, and totally restored her vision. She has been wearing glasses or contacts since I met her in 1976. Today, she wears neither, and she is so excited at how well she can see, she gets giddy. Since we started seeing Drs Thimons and Stein, we have moved. It now takes 2 hours to get to their closest office, and nearly 3 hours to get to the Fairfield office, and it's well worth the trip. The only issue now is, her remembering she doesn't need to put on her glasses when she gets up every morning.

Hanny is terrific and very patient. He was very helpful in obtaining my prism lenses, and…read moreexplaining exactly what he was doing and what I needed. I couldn't ask for more attentiveness. Thank you!!

We went to eye Care center for my husband's cataract problem.Dr. Brandon made the surgery with no…read moreproblems . Dr. Brandon even answers my questions about the surgery .We are so blessed to find him as a doctor .God bless you Dr. and thanks again for everything you did for my husband. The eye care center deserves more than 5 with all the staff We will recommend this place to anyone without hesitation. Look

I love Dr. Weston. I started seeing him from our CHCP days. I had VSP Insurance & decided to drop…read morethe insurance. My first visit w/o insurance, I was charged $40 for an eye refraction. I am a Type 2 Diabetic & on Medicare. I called Medicare & they said Medicare will pay because I am a diabetic. I set up a 3 way conversation with Medicare & Pam & Medicare told her they will pay because I'm a diabetic. Pam insisted that Medicare won't pay for the eye refraction. I left & went to another Eye Doctor & I was told that Medicare does pay for Diabetics. I am so happy I made the change.

My family and I have been patients of Doctor Weston since the times of CHCP, since the time my kids…read morewere small and they are now forty and plus. Never has there been a time in all those years where I have not been treated with utmost care and curtesy and of course competency. We are very lucky to have Doctor Weston and his wonderful staff. Yvonne K.

This guy is a pompous, rude, double booking , arrogant uncaring, scam artist. I have seen him 5…read moretimes and he can't even remember what I'm there for , what he did last visit, or who I am. The most annoying thing about Dr. Milner, is how he talks to his assistant about you like you are NOT even in the room. He dictates and refers to you as "the patient" in the 3rd person " while you are sitting right there in the chair. He keep nothing confidential because he is always dictating to the assistant so you can hear every other patients problems and they can hear yours. My first meeting( after waiting 3 hours )I could hear him on the phone yelling at someone saying " Tell Ira if he doesn't like it he can give me my 95 Grand back."This guy is the quintessential putz. If I could give 0 stars I would. P.S. It appears he goes through staff like I do t-paper.

I had suffered for many years with Dry Eye Syndrome due to two sicknesses I have. I had been to…read moremany doctors and was finally referred to Dr. Milner by one of them. He told me if Dr. Milner can't help you no one will. He told me to have patience and bring a good book because I will be there a long time. He is so good that he is booked beyond belief. The doctor that referred me was correct. Dr. Milner gave me relief finally. My eyes water like there is no tomorrow. Yes, you may have to wait awhile in his waiting room but I assure you the wait is well worth it. Dr. Milner is both a brilliant doctor and a wonderful human being. He assured me the entire time I was going to him don't worry I won't stop until I make your eyes feel better. I want to thank Dr. Milner for helping me and I would reccomend him to anyone who has Dry Eye Syndrome. Thank you for your dedication.