This year when I walked into In Focus of Branford I had reached a complete level of frustration with other doctors and a small optical shop in Guilford that had much difficulty creating a workable pair of glasses for me. I was given an incorrect pair of glasses by the Guilford shop and told to wear it, until I got use to it. No kidding!! I was seeing the world through a fish-bowl.
The In Focus people suggested I immediately make an appointment with Dr. Bowen who would start anew and write up a new script for me. Dr. Bowen did evaluate me and her script was perfectly accurate and very different than what others had erroneously written.
Instead of trying to steal me away, Noelia an employee of In Focus shop called the shop in Guilford and explained to them what they had to do in order to give me a workable pair of glasses. It took weeks if not months before I would receive a pair of glasses from the Guilford shop.
I decided to order my 2nd pair of glasses from In Focus. Within days I had the pair and by comparison the process was wonderfully smooth and without difficulty. I could see like an Eagle. No more fish bowls for me!!
The people of In Focus know their business. A special thanks to Noelia for all her efforts to help me. I got to know everyone on a first name basis: Stacy, Boh, and Herb are all top notch in my opinion. I switched over to Dr. Bowen for the future.
Some other points to mention: The prices for glasses at In Focus were reasonable. They were able to complete my order in a few days. They did not make any mistakes. In the future I will only go to IN Focus. I wish I could give them 10 stars!! read more