I was taken on time. All techs were friendly and professional. Dr Kim was thorough and…read moreknowledgeable. I walked away with a glass prescription that was perfect!

Dr. Nhu-Y T. Dao MD was the ophthalmologist that I saw and I can't recommend her highly enough. I…read morehad a temporary lessening of vision due to a Prednisone sensitivity. She explained it so that I was not so worried. She did an excellent eye exam and, rather than giving me glasses right away had me come back for a followup exam to make sure the medication was out of my system and that my eyes had stopped changing. We discussed the amount of correction (something I have never had anyone willing to do before) and I chose not to be corrected all the way to 20/20 so that I would not need bifocals to see my dashboard when I drive. My eye exam was on 6/18 and my I picked up my glasses on 6/21. To my delight they are perfect. Having been given incorrect lenses before, I was pleased that there will be no need to return for corrections, or complaints. I can't recommend Dr. Dao highly enough. As someone who works in a field related to vision I am extremely impressed with the service I received from her and from the Eye Care Group.

A wonderful business...great atmosphere! doctor Agarwal was so informative and helpful!read more

Extremely friendly and efficient staff. Very nice selection of frames. I see Dr. Hernandez and he…read moreis very approachable, explains everything very well and is an all-around pleasure to deal with. I highly recommend this practice.

Coming to the age of 41 my eyes were not as sharp as they use to be. I decided to give Shoreline…read moreEye a shot. I was greeted by the friendliest receptionist named Paula, who promptly let the doctor know that I was in the office. Dr Ann Carone took meticilous care and immediately we had instant rapport to ask any question through the testing. After the tests and receiving my prescription, I was guided to the show room with hundreds of glasses and was daunted by the options. Then Lisa, the optician, narrowed the choices to my liking and even gave the confidence boosts I needed for my first pair. This will be eye glass "goto" place from now on. Thank you Shoreline and Dr. Carone !!!

From the owner: Routine eye care, contact lens fitting, cataract surgery. foreign body removal, diagnoses and…read moretreatment of disease of the eye. Optical shop with all the latest styles for the whole family, come in and check out our large variety of sunglasses and sports eyewear. We offer all the latest technology in eyeglass lenses.We also sell contact lenses of all types

Customer service on the second try was great. My faith is restored. Mellisa and Michele did a great…read morejob getting me back.

Dr. Bacal was my daughter's eye doctor for years and even performed surgery on her. I trusted him…read morewith her care since she was little. The office has always been a chaotic mess -- rude staff, long waits, and zero organization -- but we stayed because of him. Then out of nowhere, we get a letter saying he's "retiring" and would no longer accept state insurance. It felt like a punch in the gut after years of loyalty. Imagine my shock when, nearly two years later, he's still there -- fully practicing -- just not taking state insurance anymore. I called recently and said I had private insurance, and suddenly he's more than happy to take new patients. That's not retirement. That's deception. He didn't just make a business decision -- he lied to families who trusted him. Turning his back on long-time patients to cherry-pick who's "worth it" is beyond low. It says everything about his character. The office is a disaster, and clearly, integrity isn't a priority there either.

I have been going to this office for over 20 years. New receptionist is very rude and doesn't seem…read moreto be up on insurance coverages. Told me they wouldn't except my new insurance coverage and Medicare will not cover even though they have for 10 years. Looking for new doctor.

I had an extremely terrible experience with at Dr. Rubsam's office today. When I walked in the…read moresecretary asked me to double check my insurance as she was saying I didn't have vision coverage. I know I do (I pay for it each month) and so made some phone calls to ensure I was still covered. When I came back to the desk the secretary and I were talking just to clarify the issue. During our conversation I could hear Dr. Rubsam answering my questions, but from what I assume was his office? I couldn't see him ... he was in another room... I'm not sure if he knew I could hear him? Ultimately the secretary told me that Dr. Rubsam did not take my insurance - no problem! I understand our health care system doesn't always work the way we expect. I was willing to pay out of pocket the $175 for the appointment. When I asked if I could still be seen today I heard from Dr. Rubsam in his office again who was screaming "NO!! GOODBYE!!" - I wish I was exaggerating... I can't believe that a medical professional would treat someone like this - I was not rude or aggressive. I was just asking questions. Ultimately, I'm glad they do not take my insurance and was not seen by this individual who did not have the decency to even come out of his office to speak with him but instead scream GOODBYE from behind a wall. I have previously worked in doctor's office. I couldn't imagine a professional person acting like this. I would not recommend Dr. Rubsam as his "bed side manner" is deplorable.

I went to Envision because Yale New Haven Ophthalmology said they could do a referral for me to…read moreYales eye surgeons. It took two weeks and many phone calls to have Envision correctly give the referral. They also tried to overcharge me on my copay, which makes me wonder if they try that with everyone. When I corrected them they dropped the made up request. I would not recommend them to anyone.

For sure an incredible optometristread more

I had an extremely terrible experience with at Dr. Rubsam's office today. When I walked in the…read moresecretary asked me to double check my insurance as she was saying I didn't have vision coverage. I know I do (I pay for it each month) and so made some phone calls to ensure I was still covered. When I came back to the desk the secretary and I were talking just to clarify the issue. During our conversation I could hear Dr. Rubsam answering my questions, but from what I assume was his office? I couldn't see him ... he was in another room... I'm not sure if he knew I could hear him? Ultimately the secretary told me that Dr. Rubsam did not take my insurance - no problem! I understand our health care system doesn't always work the way we expect. I was willing to pay out of pocket the $175 for the appointment. When I asked if I could still be seen today I heard from Dr. Rubsam in his office again who was screaming "NO!! GOODBYE!!" - I wish I was exaggerating... I can't believe that a medical professional would treat someone like this - I was not rude or aggressive. I was just asking questions. Ultimately, I'm glad they do not take my insurance and was not seen by this individual who did not have the decency to even come out of his office to speak with him but instead scream GOODBYE from behind a wall. I have previously worked in doctor's office. I couldn't imagine a professional person acting like this. I would not recommend Dr. Rubsam as his "bed side manner" is deplorable.

Most thorough exam I've ever had. My daughter and I went in for exams after the school nurse…read morethought my 7 year was having trouble seeing. Dr. Rubsam and his staff is top-notch. My daughter was nervous about going to the doctor, but Dr. R was very, very patient with her. and he's very nice too. The office is very convenient...right across from the post office.

This is a review of the Eye Center in general - I see my eye doctor in Branford but my main…read morecomplaint is regarding their billing department, which I believe is located in Hamden. Long story short, I found this place due to proximity but I wish I had gone elsewhere. The docs I've met there are fine, if a little rushed due to the overwhelming number of people crammed in the waiting room and being generally over an hour behind schedule. I'm writing this review because my emergency contact was called due to a minor billing issue. Yes, they called my emergency contact over a bill that was one month overdue. Yes, I screwed up. Part of the blame is mine. I admit that. I forgot to pay my bill and then was traveling on business for a month straight. Sue me. Not once did they leave me a voicemail or email me (it is 2019, right?), or otherwise try get in touch with me as far as I can tell. No, instead they decided to call my emergency contact and ask them to get in touch with me about the bill. Completely inappropriate and unprofessional. So just realize that when you're filling out the intake form, they will use any and all information to find you (except, you know, your own phone number or email).

You can have all the credentials in the world, but when your patient leaves his office everytime…read moreupset and crying. Then its time to see anorher doctor!! Learn some better bed side manners!!!