Our family has been visiting Oronoque Eye Care for many years. We appreciate the friendly and kind…read morestaff, convenient location, selection of frames, state of the art equipment and of course, the doctors! Highly recommend.

Great staff, because of them I was found to have an eye condition a few years ago. Doctors are…read moregreat, friendly place.

I came to Stratford Eyecare Associates In November for an eye exam and glasses. The staff is very…read morefriendly. The doctor was professional and nice throughout the exam. They have a good selection of frames to choose from. The ladies behind the counter even offered some advise and helped me decide. My glasses were ready in 3 days. I am very satisfied with my experience and would recommend Stratford Eyecare Associates to anyone.

Story time: Working for a great Dr but terrible boss…read more I Wanted to Succeed for Dr. Bennett but Was Never Given the Chance I walked into this job excited and ready to learn. I knew I was joining during a busy time, but I never imagined just how much was changing behind the scenes. Multiple employees were retiring, the office was in transition, and the person assigned to train me was unavailable during a critical part of my onboarding. Before I had even been given the opportunity to fully learn the position, I found myself working on my own. Like any new employee, I asked questions, took notes, and did my best to keep up. I genuinely wanted to succeed. Instead of receiving the guidance and patience that most new hires need, I was let go before I had a fair chance to grow into the role. Looking back, it felt less like I was evaluated on my potential and more like I was expected to know everything immediately despite the circumstances. My hope is that future employees are given the training, support, and opportunity that every new hire deserves. A little patience and proper leadership can make the difference between an employee who fails and one who thrives.

Dr. Seymour is wonderful! I had an emergency and called the nearest ophthalmologist office near…read moretears. The assistant who answered the call was successful in squeezing me in to see Dr. Seymour. She was so kind, and was able to locate what turned out to be a piece of metal in my eye and remove it without me feeling a thing and made sure I had antibiotic drops and lubricant at my disposal. It's been a full day now, and though it's not totally back to normal, my eye is safe. When the time comes for me to have my next exam, I'll be visiting Dr.Seymour.

Dr. Roberts is fantastic. I have no reservations about his care expertise bedside manner demeanor…read morenothing he's fantastic. His support staff stink I watch people for a living. I've seen his primary secretary / office manager fighting with other employees arguing being disrespectful unfortunately it carries over to clients. So now I've moved on there are other options. Why is he a doctor when it's difficult to get an appointment when it's difficult to get information when it's just plain disrespectful. Regrettably it has nothing to do with a doctor.

I have been calling this business for two weeks to try to make an appointment. They're only open…read moreT-F and close at 5. No one ever answers the phone or returns voicemails. The website states they are appointment only, and to make one by phone. You see the problem here, if no one ever picks up the phone or calls back. This place is the closest in my network of insurance, but I need new glasses for something in a couple of weeks. So now, instead of driving 5 minutes to this place, I have to drive 30+ minutes to the next closest location that's covered by my insurance.

I have been having problems wearing progressives for years. I have tried big box stores, large…read moreprivate practices and even glasses from the Internet. None seemed to work right and were too difficult for me to adjust to. After visiting Grover, I come to find out that I have never been measured correctly and/or the lenses were not created correctly. Here, I felt like he spent time with me, did not push any particular technology and didn't feel the assembly line feeling or the pushy feeling I got from the places I tried previously. If you are happy with your current provider I see no reason to change but if you have been having difficulty with your glasses I think this might be a great place to try. He also gave me all my measurement information before I asked. Try getting that at a chain. Their dog was there, quiet, fluffy, soft and smelling clean sitting at my feet. Like a therapy dog :-)

I was impressed with the level of professionalism Brian had. I found this establishment by luck on…read morean emergency search and was not disappointed. He thoroughly explained how to wear glasses correctly and took the time to help me with several other issues I had with a couple of my frames. I will be going here whenever I need anything optical related. Really good experience and his knowledge base is top notch. Good person and good business.

Dr. Kaplan performed cataract surgery on both eyes, one month apart…read more we discussed his giving me mono vision, which I had had for 25 years due to laser surgery on one eye. My eyesight after the surgery was 20/20: good for reading without glasses and distance within a week. Excellent job! Great office staff for routine eye checkups.

I had an eye exam in Nov 2025 and was given a stronger prescription for progressive lenses. I…read moreordered new glasses from Pearl Vision and have not been able to adapt to the new script. I went back to PV twice and they suggested returning to Modern Focus as the lenses matched the script. The Dr at MF said my vision changed and gave me less of a correction. I feel her 11/25 script was inaccurate but she said no and charge me $60 for the new one because I didn't buy glasses there. What a rip off! PV is making my new lenses for free. Now that's good customer service. Oh, and I was the doctor's first appt of the day and she arrived 15 minutes late to work. Like my time isn't worth anything? Needless to say, I canceled my next exam. I went to Dr Gould for years and always received excellent care and customer service. MF could use a little training on both areas.

Bad lenses or bad prescription? You wear glasses long enough…read moreto know that changing a new prescription requires time for your eyes to adjust, Unfortunately by that time your return policy window has closed. When you go back and ask them to adjust the frames and ask them to measure your PD, they don't. So you spend 4 hours on hold and speaking to customer service only to find out they don't actually do anything but call the store directly. If the store decides no, America's best company does nothing tO intercede on their customers behalf. I have wasted my benefit on an exam, and $500 on glasses I can't wear. Deciding if I have the fortitude to deal with the store directly again as their customer service did not make me feel valued or respected.

I made an appointment for contacts and glasses. My confirmation said the exam was for both. When I…read moreget there I go through all the test they do in the beginning. When it comes time to see the doctor I find out the doctor is remote. She also can't do the prescription for contacts. That is what I needed the most. They want to reschedule for when a doctor is there. I left work early for nothing. They can't even bother to have a doctor on sight. Reminds me of when they offered a "complete " pair of glasses with no lenses.

Appointment times mean nothing to them!! I wasted and waited half an hour and I had to reschedule…read morein order to return home in time to get my kid off the school bus. I was told the appointment is an hour an half. I asked does that include the wait time? The answer is NO. They disregard your appointment time as standard practice. I have no idea how long the wait actually is I could not wait longer than I did. I just got off the phone. They will make you wait for an hour and half. I was just told they schedule appointments for every 5-10minutes. This is poor office management. I canceled my appointment for my daughter after they wasted so much of my time. An hour and half wait if unacceptable and disrespectful. They need to re-evaluate their office management.

Dr. Diaz is truly a healer. He has been caring for me since I was in the Burn Unit for burns in my…read moreeyes from Stevens Johnson Syndrome. I would not have my vision if it had not been for him. His practice is always friendly and very efficient. I highly recommend.