Dr. Roberts is fantastic. I have no reservations about his care expertise bedside manner demeanor…read morenothing he's fantastic. His support staff stink I watch people for a living. I've seen his primary secretary / office manager fighting with other employees arguing being disrespectful unfortunately it carries over to clients. So now I've moved on there are other options. Why is he a doctor when it's difficult to get an appointment when it's difficult to get information when it's just plain disrespectful. Regrettably it has nothing to do with a doctor.

I have been calling this business for two weeks to try to make an appointment. They're only open…read moreT-F and close at 5. No one ever answers the phone or returns voicemails. The website states they are appointment only, and to make one by phone. You see the problem here, if no one ever picks up the phone or calls back. This place is the closest in my network of insurance, but I need new glasses for something in a couple of weeks. So now, instead of driving 5 minutes to this place, I have to drive 30+ minutes to the next closest location that's covered by my insurance.

Worst eye place ever!!! Waited 2 hours finally left, receptionist said she's running late... I'd…read moresay so!! Very inexperienced!! Would never return!!!

Best eye doctor that I have want to in a long time. Lots of frame choices and great helpful staff.read more

HORRIBLE!!! I called to make an appointment for an eye exam. The person I spoke with was nasty,…read morecondescending, unprofessional and utterly incompetent. She didn't even know the answers to simple questions about eye exams and had to put me on hold for over 10 min so she could check with her supervisor. Then she didn't know the price of the contact lens fitting exam. Then, when I asked if they accept my insurance it was impossible to get a straightforward answer it was clear she had no clue what she was saying. Later, I called their other location to doublecheck and got completely different answers. It was also an ordeal. Again, the person I spoke with was rude and abrupt. They are so vague about insurances they accept, or about the final cost you can expect to pay. Then they e-mail forms to sign requiring you to pay upfront for things that are routinely covered by insurance. Everything there is so chaotic and disorganized. And don't even dare ask another question because you will be snapped at. I can only imagine when one gets a bill from them. Most likely you will be overcharged and nobody in their office will cooperate with you to resolve any billing issues.....or even understand what you are calling about. Not the sharpest knives in the drawer, to say the very least. Stay away from this practice!!!!!!

The immediate response to my original review completely changed my view of this practice. Everyone…read moreI spoke to acted in the most respectful, caring and professional manner

Our family has been visiting Oronoque Eye Care for many years. We appreciate the friendly and kind…read morestaff, convenient location, selection of frames, state of the art equipment and of course, the doctors! Highly recommend.

Great staff, because of them I was found to have an eye condition a few years ago. Doctors are…read moregreat, friendly place.

This place is awesome! Karen and staff is wonderful…read moreHighly recommended by me! Paul Ferrucci

I love this eye doctor group. They are all so very friendly & accommodating. I had an issue with my…read moreeye & they took me right in even though I was a first time patient. They also fixed my glasses & gave me great options for contacts. They were very knowledgeable with my insurance as well. I highly recommend them.

The service was great but couldn't get over how expensive frames are here now. The average frame…read moreis about 425.00. I had to search hard for a frame under $300 which is what my insurance covers.

The person who waited on me had NO clue what they we're doing and we're not informed on any…read moreprograms or discounts. I ordered my glasses. I went back at had another sales person who managed to find me $210 in discount. The glasses they sold me were completely inferior. The lens coating started to come off in less than a year, causing a coating on the glasses that I could not get off. The frames broke in less than a year and they would not guarantee them even though I had a one year guarantee. Do not go to this place. No one has any idea what they're doing. They are not professionals and the sales people take demo classes off the rack and then they sell them to you. Overpriced unprofessional.

Wow. Wandered in here to browse for frames. Some people in front were very friendly, young, and…read morehelpful. Person in back insanely snarky and rude/argumentative, just for simple information delivery for pricing. I spent quite a bit of time here and couldn't believe the behavior and interactions of the person in back of the store, even regarding their phone appointments. Wouldn't return due to this- prices are also significantly higher than what I've seen elsewhere.

PREFACE: If you are on Husky, DO NOT GO TO THESE PEOPLE. But to those who aren't on Husky: STILL DO…read moreMOT GO THESE PEOPLE! Please go somewhere else to get your eye exam and THEN come here to get your glasses if you choose to. But Don't get me wrong though, The staff there is very friendly, very understanding and were helpful. BUT that Dr. Eng is a quack with his smart attitude, stupid remarks, and other unrelated gibberish that came out of him, when all I wanted was my eye exam and a new pair of glasses. He needs to be replaced and I know among other reviews I've seen I'm not the only one to have a bad experience with him. I've seen that there's more people who've complained about Dr. Eng than having a positive thing to say about him. If I could give the staff a rating, it was be 4 out of 5. But the rest of the experience of that place would be a 0/5. I tried to get them to fix my first pair of glasses, which they made wrong. They gave me a second eye exam with Dr. Eng again and felt like I was bothering/wasting his time with this 2nd eye exam. Especially with his smart indirect remark that I was being indecisive during the 2nd eye exam. I'm the patient and should never be told I'm being indecisive! To then be told to not take it personally!

I loved this office "before" my. Dr. Retired. The new Dr. is very nice *however never got my script…read morecorrect. The staff has always been whacky and often unprofessional. I purchased glasses for 800.00, they were too big and after several visits for adjustments i just resorted to complaining for a Yr., Via Text! What Dr.'s office Texts. No phone calls. Many times saying didn't get the text which i could see on my phone. anyway the bridge snapped off and they wanted nothing to do with it. The woman who said she'd replace them for 147.00 quite. The office said they would (NOT) honor her promise. Went To a New Dr. Love him. Script Correct. took prescription to Costco. Purchased a Name Brand Designer frame with lens for 200.00!

Do not go here unless you want to spend exorbitant prices for eye care! I went in for a simple exam…read moreand one contact lens and they charged me $1,025.00. I have been to many eye doctors before and the bill was a 1/4 of this. I can't believe they can charge such high prices and get away with it. I used to go to Dr. Rayher in the same office but he retired. To add insult to injury, the contact lens I received from them was not the proper fit or prescription. Bad service and awful prices! I will never go here again and hope I saved someone from making the same mistake.

Service was great the firt time received glasses with in the 7 days. When the glasses came in had…read moreblurry spots so brought them back to have this issue fixed and now the service is not so good its now over 11 days and i still have not received them so. I went with my own frames did not have any frames that i liked at all.

Dr. Cummins and his staff were excellent! They took the proper COVID precautions by cleaning and…read moresterilizing all their equipment and measured your temperature before entering the office. They were able to see me quickly and Dr. Cummins took the time to perform a thorough eye exam for both contacts and eyeglasses. I was able to order contacts quickly and for a low price. Very highly recommended!