I used to visit the Bridgeport office until Dr. Rosen started working exclusively at the Trumbull…read moreoffice. I agree with other reviews here--the front desk staff needs to improve their customer service. While I love Dr. Rosen, the current staff seems entitled and could learn a lot from the Bridgeport team

Great place for your eyes, Dr. Rosen is top notch, would never go see anyone else again. Wearing…read moreglasses my whole life, and from A - Z the Trumbull office is top notch. Had an issue flashes and floaters and they were able to fit me in same day, and made me feel so at ease. Frame selections are great, and they never try to upsell you on anything. Lenses are sent out to be made, so you do have to wait, but it's worth it.

Life saver. After being mauled by a dog and suffering severe stress and chronic stress /…read moreinflammation I started noticing my eye sight seemed off and not as sharp as it was. Chronic stress can do a lot to the eyes , and I never really pursued the situation until my eyes kept wandering causing massive migraines , vomiting and even inability to see light on phones or even dark to light - I went in for a routine eye exam, which then turned into a very thorough exam, which made me feel really taken care of , we discussed every single one of my concerns, and she didn't rush me at all, and because she didn't rush me, funny enough a lot of my symptoms fit perfectly into the new neurolenses - I trusted her, even though the price was quite high, and I am my first week wearing glasses for the first time in my life, and I can't even believe how I was living without these. If anyone's reading this, definitely get your eyes checked because if I didn't, I probably would've done further damage to my eyes

I went from perfect 20/20 vision to major eye issues (dry eye, episcleritis, corneal erosion),…read morelikely connected to my MS. Other doctors either brushed me off or told me it was just aging. Dr. Patel was the first to truly listen, take my MS into account, and work with me to find real solutions. Thanks to her treatments and care, my vision has improved so much without glasses. She and her staff are kind, compassionate, and genuinely care about their patients. I'm so grateful I found her. Highly recommend to anyone who feels like they're running out of hope.

This was my first visit to Eye Care Associates. The office staff were friendly and helpful. Dr…read more Rapp was terrific. He explained everything clearly and reviewed instructions. His manner is kind and he has a great sense of humor. I would thoroughly recommend the office.

While the doctor was very nice, my overall experience at EyeCare Associates was extremely…read moredisappointing. The staff was rude and lacked any real knowledge or customer service skills AND my prescription was wrong (I cannot see out of them). When I called to report my situation, the woman at the front desk told me I needed to "give it two weeks" for my eyes to adjust. When I told her that I was having trouble reading or using a computer with the glasses, she suggested I move the object farther away until the text became clearer--completely ridiculous advice for prescription glasses. When I asked to speak with or schedule another appointment with the doctor, she refused and instead put me on hold, never returning to the call and finally I was disconnected. And surprise, no one ever called me back. The level of this group's unprofessionalism was shocking. Bottom line, the glasses were expensive, and I can't even use them. I plan on calling my insurance company, my credit card company, BBB and I am researching an eye care association or board to file a formal complaint. I strongly recommend avoiding this place. I wish I had read their reviews before I went--it would have saved me both time and money.

The office staff is pleasant. Dr. I is thorough and personable. I rarely have to wait and my latest…read moreappointment was one hour start to finish and I chose my frames. My prescription is hefty so I have to choose my frames carefully. They have a large selection and I always find something I like.

I had previously been visiting a large chain group for discount exam and glasses. My vision seemed…read moreto be getting worse and after several years of visits, I tried Dr. Iadarola's office. (Several people had told me they were very pleased with this office.) The doctor did a more through exam and identified a problem with a mussel in my eye. He referred me to a specialist who was able to make a huge difference in my vision with the use of medication. I am not sure how bad my vision would have been affected if not for the help and direction from Dr. I. I am so thankful I went to him for hlep.

Very comprehensive review from Dr Sokol. Will be changing from my previous opticare in Waterbury.read more

From the owner: Specializing in: - Physicians & Surgeons…read more- Physicians & Surgeons, Ophthalmology

Dr. Gould is excellent and I highly recommend him. He clearly explained everything. They also have…read morea new machine they can use to look at your retina instead of having to dilate your eyes. That was very helpful since I had to return to work. I will definitely recommend him to others.

Very prompt visit, staff in the front friendly and kind, Dr. Gould took his time, explained…read moreeverything and I am so happy to now have a new optometrist. Will be recommending to all my family and friends.

I had an eye exam in Nov 2025 and was given a stronger prescription for progressive lenses. I…read moreordered new glasses from Pearl Vision and have not been able to adapt to the new script. I went back to PV twice and they suggested returning to Modern Focus as the lenses matched the script. The Dr at MF said my vision changed and gave me less of a correction. I feel her 11/25 script was inaccurate but she said no and charge me $60 for the new one because I didn't buy glasses there. What a rip off! PV is making my new lenses for free. Now that's good customer service. Oh, and I was the doctor's first appt of the day and she arrived 15 minutes late to work. Like my time isn't worth anything? Needless to say, I canceled my next exam. I went to Dr Gould for years and always received excellent care and customer service. MF could use a little training on both areas.

Dr. Kaplan performed cataract surgery on both eyes, one month apart…read more we discussed his giving me mono vision, which I had had for 25 years due to laser surgery on one eye. My eyesight after the surgery was 20/20: good for reading without glasses and distance within a week. Excellent job! Great office staff for routine eye checkups.

I had 3 appointments with Dr. Cervantes over an approx. 2 year period. I was on-time for all 3…read moreappointments. He made me wait between 45-60 minutes on EACH appointment. He, along with his front desk staff were insulted that I complained about the wait each time! I will never use him again!

Dr. Lorenzo Cervantes…read more I want to start by thanking you and all the wonderful staff at the Surgery Center of Fairfield. I came to you with high expectations because of all the recommendations I received from former patients. I must admit they were right it was a pleasurable surgery experience from all aspects. From the reception to all the wonderful staff interactions and of course you. I never felt uncomfortable anytime during both of my cataract surgeries and for that fact I thank you and would recommend you to everyone who needs any eye surgery.

Have been going to this group for 20 plus years. Although the drs have changed the quality of care…read morehas not. I am partial to Southport or if need to go to Trumbull will do. Even though I live in Norwalk and work in Stamford. They give a complete and inrushes exam and for me don't sugar coat what I want vs what is best for my eye health.

Was the worst experience I ever had in 40 years of buying glasses. They lost my personal frames…read morebecause they handed it to Fed Ex without any receipt or other paper work, it was down hill from there, believe it or not!

Came here for a contact sizing appointment. It was a breeze checking in. All the staff I…read moreencountered were super friendly. They didn't have the item i was interested in in stock to try on, but we ordered them anyway. Hopefully it will arrive in a timely manner.

My family has been using LensCrafters since we moved to the area in 2017. Always a good experience…read morewith the doctors and opticians. We always schedule our appointments online and are seen right away.