This was my first visit to Eye Care Associates. The office staff were friendly and helpful. Dr…read more Rapp was terrific. He explained everything clearly and reviewed instructions. His manner is kind and he has a great sense of humor. I would thoroughly recommend the office.

While the doctor was very nice, my overall experience at EyeCare Associates was extremely…read moredisappointing. The staff was rude and lacked any real knowledge or customer service skills AND my prescription was wrong (I cannot see out of them). When I called to report my situation, the woman at the front desk told me I needed to "give it two weeks" for my eyes to adjust. When I told her that I was having trouble reading or using a computer with the glasses, she suggested I move the object farther away until the text became clearer--completely ridiculous advice for prescription glasses. When I asked to speak with or schedule another appointment with the doctor, she refused and instead put me on hold, never returning to the call and finally I was disconnected. And surprise, no one ever called me back. The level of this group's unprofessionalism was shocking. Bottom line, the glasses were expensive, and I can't even use them. I plan on calling my insurance company, my credit card company, BBB and I am researching an eye care association or board to file a formal complaint. I strongly recommend avoiding this place. I wish I had read their reviews before I went--it would have saved me both time and money.

The office staff is pleasant. Dr. I is thorough and personable. I rarely have to wait and my latest…read moreappointment was one hour start to finish and I chose my frames. My prescription is hefty so I have to choose my frames carefully. They have a large selection and I always find something I like.

I had previously been visiting a large chain group for discount exam and glasses. My vision seemed…read moreto be getting worse and after several years of visits, I tried Dr. Iadarola's office. (Several people had told me they were very pleased with this office.) The doctor did a more through exam and identified a problem with a mussel in my eye. He referred me to a specialist who was able to make a huge difference in my vision with the use of medication. I am not sure how bad my vision would have been affected if not for the help and direction from Dr. I. I am so thankful I went to him for hlep.

Very comprehensive review from Dr Sokol. Will be changing from my previous opticare in Waterbury.read more

From the owner: Specializing in: - Physicians & Surgeons…read more- Physicians & Surgeons, Ophthalmology

Dr. Gould is excellent and I highly recommend him. He clearly explained everything. They also have…read morea new machine they can use to look at your retina instead of having to dilate your eyes. That was very helpful since I had to return to work. I will definitely recommend him to others.

Very prompt visit, staff in the front friendly and kind, Dr. Gould took his time, explained…read moreeverything and I am so happy to now have a new optometrist. Will be recommending to all my family and friends.

Dr. Kaplan performed cataract surgery on both eyes, one month apart…read more we discussed his giving me mono vision, which I had had for 25 years due to laser surgery on one eye. My eyesight after the surgery was 20/20: good for reading without glasses and distance within a week. Excellent job! Great office staff for routine eye checkups.

I had an eye exam in Nov 2025 and was given a stronger prescription for progressive lenses. I…read moreordered new glasses from Pearl Vision and have not been able to adapt to the new script. I went back to PV twice and they suggested returning to Modern Focus as the lenses matched the script. The Dr at MF said my vision changed and gave me less of a correction. I feel her 11/25 script was inaccurate but she said no and charge me $60 for the new one because I didn't buy glasses there. What a rip off! PV is making my new lenses for free. Now that's good customer service. Oh, and I was the doctor's first appt of the day and she arrived 15 minutes late to work. Like my time isn't worth anything? Needless to say, I canceled my next exam. I went to Dr Gould for years and always received excellent care and customer service. MF could use a little training on both areas.

Dr. Lorenzo Cervantes…read more I want to start by thanking you and all the wonderful staff at the Surgery Center of Fairfield. I came to you with high expectations because of all the recommendations I received from former patients. I must admit they were right it was a pleasurable surgery experience from all aspects. From the reception to all the wonderful staff interactions and of course you. I never felt uncomfortable anytime during both of my cataract surgeries and for that fact I thank you and would recommend you to everyone who needs any eye surgery.

I had 3 appointments with Dr. Cervantes over an approx. 2 year period. I was on-time for all 3…read moreappointments. He made me wait between 45-60 minutes on EACH appointment. He, along with his front desk staff were insulted that I complained about the wait each time! I will never use him again!

Dr. Andrew Simon is truly the best eye doctor I have been to. He is exceptionally thorough, ( tests…read moreI never had done!) -very knowledgeable and super kind. I have MS and he taught me a few things regarding the optical nerve and MS. I feel blessed to have found Dr. Simon and highly recommend him. The staff is also excellent and very kind, which matters a lot to me. They get all the stars!

Have been going to this group for 20 plus years. Although the drs have changed the quality of care…read morehas not. I am partial to Southport or if need to go to Trumbull will do. Even though I live in Norwalk and work in Stamford. They give a complete and inrushes exam and for me don't sugar coat what I want vs what is best for my eye health.

Was the worst experience I ever had in 40 years of buying glasses. They lost my personal frames…read morebecause they handed it to Fed Ex without any receipt or other paper work, it was down hill from there, believe it or not!