I've been a patient of family eye care for over 10+ yrs. The…read morenew office is great for me, I am in a wheelchair,so their handicap entrance and elevator are a huge help.All of the staff have treated me with dignity and respect, I found their optical exceptional! Excellent choices of all the latest styles of glasses and contacts. Definitely recommend this very accommodating business.

What good can come out of the city of Bridgeport? There are so many, but I will start with Family…read moreVision. Recently I had some challenges with my insurance and it was painful. However, Wendy and her staff were very patient with my wife and I while we sorted through the process and getting all the information we need. They were kind, understanding and professional throughout the whole ordeal! Finally we got the insurance fixed and got our glasses to be sent out and pending pickup. Thanks Wendy and your team. O'Neil Taylor

Joe Strizakowski, an optician at Pearle Vision on Black Rock Turnpike, is a kind of miracle worker!…read moreHe took the eyeglasses I had mangled and somehow, very gingerly, straightened them out. I thought I was going to have to buy a new pair. He saved me hundreds of dollars and would not accept payment for his efforts. I'm going back. Wouldn't you?

Without Joe there , it's just not the same...He WAS the Store...God Bless you Joe...enjoy your…read moreretirement ..listen to your music ...you earned it...What a great customer service person..In this business ,as with most, that means EVERYTHING!!!!!Truly looked forward to going there...it felt like home..I hope the next iteration of the new owners is the same..Not sure how that's going to roll...To be continued...!!!!!!

Dr. Gould is excellent and I highly recommend him. He clearly explained everything. They also have…read morea new machine they can use to look at your retina instead of having to dilate your eyes. That was very helpful since I had to return to work. I will definitely recommend him to others.

Very prompt visit, staff in the front friendly and kind, Dr. Gould took his time, explained…read moreeverything and I am so happy to now have a new optometrist. Will be recommending to all my family and friends.

Have been going to this group for 20 plus years. Although the drs have changed the quality of care…read morehas not. I am partial to Southport or if need to go to Trumbull will do. Even though I live in Norwalk and work in Stamford. They give a complete and inrushes exam and for me don't sugar coat what I want vs what is best for my eye health.

Was the worst experience I ever had in 40 years of buying glasses. They lost my personal frames…read morebecause they handed it to Fed Ex without any receipt or other paper work, it was down hill from there, believe it or not!

Laura Noble is the finest Optician one could have. This after 10+ years of seeing her…read more Yesterday she performed an engineering miracle on my broken frames. I thought they were goners. Nope! She weaved a filament on the bottom of the lenses and made them whole once more!

I was shocked at how unprofessional the two older women at the front desk were, making rude remarks…read moreabout a prior patient as I sat in the waiting area. I was beyond shocked. Then one woman told me I needed my insurance card while another said it was unnecessary because it was already on file. I was then told after the appointment I would be charged after a whole production regarding my insurance card.... I have been a patient here for a while but I will not be coming back after repetitively having problems with the rude & disorganized staff, I would not recommend. Also very expensive prices...

My rating is based solely on the quality of care I received from the optometrists. My experiences…read morehave been great, and I have been going to FVC in Stratford for three years. I have never had an unpleasant experience with any of the providers conducting the exam. These interactions have always been pleasant. The front desk staff is another story! Outside of the excessive wait times, I mean, for every little service provided, you have to wait until you're recalled, which is inefficient and unnecessary in most cases. You wait longer than the total eye exam takes in some cases. My concern is also what I believe to be shady business/billing practices (which I will be reporting). My medical insurance was billed for both my first and second yearly exams, while my vision insurance (EyeMed) covers the exam itself at 100%. Never, ever, have I had to come out of pocket for the exam itself anywhere else. Second, I purchased my eyeglasses from them, using my insurance benefits,ts even though I know I can go to Eyebuydirect or somewhere and pay much less. For a single vision prescription (pretty much-upgraded readers), I spent close to $400. In Year 2, I brought in my frames and STILL paid the same amount! I couldn't understand why! In my most recent visit, I asked why my medical insurance would be billed as opposed to my EyeMed insurance and was told medical is billed when the doctors determine medical necessity or find a medical concern (Glaucoma, Cataracts, etc.). This I absolutely get and understand; HOWEVER, I do NOT and have never had any of these concerns, so again, why is my medical insurance being billed?? because they know they will be reimbursed at a higher rate. Shady, shady, shady!

After receiving a reminder about my appointment, when I arrived I was told they couldn't"t fit me…read morein. I would go elsewhere.

Randomly searched online for an area optometrist, liked their website, thought "Enh, why not check…read moreit out". Their office is very nice, I had great customer service all throughout, Dr. Frankel was very nice, and patient, and I liked their frames selections. Happy to leave this review and have passed on their info to friends.

I totally agreed Dr hoo is the worst eye doctor my daughter has lazy eye and all this could say is…read moreit's getting worst every year shouldn't she be referring her to someone for it

Dr. Seymour is wonderful! I had an emergency and called the nearest ophthalmologist office near…read moretears. The assistant who answered the call was successful in squeezing me in to see Dr. Seymour. She was so kind, and was able to locate what turned out to be a piece of metal in my eye and remove it without me feeling a thing and made sure I had antibiotic drops and lubricant at my disposal. It's been a full day now, and though it's not totally back to normal, my eye is safe. When the time comes for me to have my next exam, I'll be visiting Dr.Seymour.

Story time: Working for a great Dr but terrible boss…read more I Wanted to Succeed for Dr. Bennett but Was Never Given the Chance I walked into this job excited and ready to learn. I knew I was joining during a busy time, but I never imagined just how much was changing behind the scenes. Multiple employees were retiring, the office was in transition, and the person assigned to train me was unavailable during a critical part of my onboarding. Before I had even been given the opportunity to fully learn the position, I found myself working on my own. Like any new employee, I asked questions, took notes, and did my best to keep up. I genuinely wanted to succeed. Instead of receiving the guidance and patience that most new hires need, I was let go before I had a fair chance to grow into the role. Looking back, it felt less like I was evaluated on my potential and more like I was expected to know everything immediately despite the circumstances. My hope is that future employees are given the training, support, and opportunity that every new hire deserves. A little patience and proper leadership can make the difference between an employee who fails and one who thrives.

I had an appointment with Dr. Noonan back in December of 2020 and unfortunately it was one of THE…read moreWORSE medical experiences I've ever had in my life--at a basic eye exam! Dr. Noonan was rude, curt, dismissive and diminishing (there was no bedside manner whatsoever)! I was a new patient and didn't realize that if I wanted an eye exam plus an exam for contacts that I should be wearing my contacts(never had to do this at my last eye doctor) and he pretty much yelled at me for not having them in/with me. He was so short with me throughout the whole visit and I just can't understand why. I really should've just walked out when I noticed his very pronounced rudeness but stayed so that I could at least get a new glasses and contacts prescription. The front office staff were "meh" as I was not impressed by them at all. Though there was one woman who helped sort my insurance out and for that I'm appreciative. While the office is new you can clearly see that some of their systems are antiquated. I'm so used to being emailed or texted or sent a message via an app like "My Chart" by my other doctors' offices that I expected the same from this office. Apparently they couldn't reach me via telephone call in regards to my insurance so I didn't realize I even had an issue until I arrived at my appointment. I can't speak for the other doctor in the practice but Dr. Noonan was horrible and I just can't believe that I could have such a bad experience at an eye doctor of all places. Dr. Noonan treated me as though he could not be bothered with someone like me, as though getting this basic eye exam was asking too much of him. Needless to say I will NEVER step foot into Stratford Eye Care Associates again and they will NEVER see a dime of my money. I DO NOT RECOMMEND AND WILL NOT RETURN! But perhaps this was the goal and if it was this practice succeeded!