My vision is pretty good overall, but I've been having trouble reading lately, especially in dark…read morerooms and restaurants at night. Can't say enough good things about Dr. Roberts and the staff at Park Lane. They were polite and kept the appointment flowing. Some ophthalmologists just shoot you through, but Dr. Roberts gave a very thorough exam, and even more importantly, he carefully explained everything he was doing and why he was doing it, and why things happen to your vision over time. When it came time to choose frames, the optician, Mr. Uhran, spent lots of time helping me pick some out and steering me to ones that made me look good while not breaking the bank. They have a very large selection of frames, and it's a lock that there are lots of options that are right for you and your face. If you need glasses or haven't had your eyes examined in awhile, I highly recommend you hit Park Lane Eye Care. They'll treat you right.

Dr. Roberts is fantastic. I have no reservations about his care expertise bedside manner demeanor…read morenothing he's fantastic. His support staff stink I watch people for a living. I've seen his primary secretary / office manager fighting with other employees arguing being disrespectful unfortunately it carries over to clients. So now I've moved on there are other options. Why is he a doctor when it's difficult to get an appointment when it's difficult to get information when it's just plain disrespectful. Regrettably it has nothing to do with a doctor.

Our family has been visiting Oronoque Eye Care for many years. We appreciate the friendly and kind…read morestaff, convenient location, selection of frames, state of the art equipment and of course, the doctors! Highly recommend.

Great staff, because of them I was found to have an eye condition a few years ago. Doctors are…read moregreat, friendly place.

HORRIBLE!!! I called to make an appointment for an eye exam. The person I spoke with was nasty,…read morecondescending, unprofessional and utterly incompetent. She didn't even know the answers to simple questions about eye exams and had to put me on hold for over 10 min so she could check with her supervisor. Then she didn't know the price of the contact lens fitting exam. Then, when I asked if they accept my insurance it was impossible to get a straightforward answer it was clear she had no clue what she was saying. Later, I called their other location to doublecheck and got completely different answers. It was also an ordeal. Again, the person I spoke with was rude and abrupt. They are so vague about insurances they accept, or about the final cost you can expect to pay. Then they e-mail forms to sign requiring you to pay upfront for things that are routinely covered by insurance. Everything there is so chaotic and disorganized. And don't even dare ask another question because you will be snapped at. I can only imagine when one gets a bill from them. Most likely you will be overcharged and nobody in their office will cooperate with you to resolve any billing issues.....or even understand what you are calling about. Not the sharpest knives in the drawer, to say the very least. Stay away from this practice!!!!!!

The immediate response to my original review completely changed my view of this practice. Everyone…read moreI spoke to acted in the most respectful, caring and professional manner

the exam was great. getting fitted for the glasses was an aweful experience. I spent more money on…read moreframes than I usually do and I have been back 5 times because they kept ordering the wrong lenses. While ordering my glasses. The gentleman was talking to his family and not concentrating on patients. I have gone back five times , this last time it wasn't even fixed. The Manager never came out of the office and I ended up leaving without any correction to my bifocals. I would not recommend this office at all. I have always been at an office where they sit you down when glasses come in to make sure that they fit properly and that the new prescriptions are correct. I was handed them , I found the error at home and than after the 2nd and 3rd time in the office because I checked myself sitting at one of their desks. The manager did give me a credit and also found out they never used my 2nd insurance which saved me over 200$ after he found error. Very disappointed in this office, I would question whether to even use the company again. I definitely would not come back to this office.

My prescription eye glasses lost a nose piece so I had to bring them in for a repair…read more Fortunately I hit it right and there were no other customers there so I was able to have the glasses repaired immediately while I waited. I recently told a friend to check out myeyedr. because they have various locations with optometrists and a nice selection of frames. All in one spot.

I wouldn't go to anyone else to care for my husbands sight but through Dr. Robbins eye center. My…read morehusband has Multiple Myeloma (cancer of the blood & bone) and the attention to detail they incorporated with the surgery of his cataracts absolutely went above and beyond. I felt safe leaving my husband in their hands. I must also include Peter who actually gave me his personal cell phone number and treated us as though we were family. Dr. Robbins is lucky to have him on her team. I think he should consider putting a mattress in his office...lol because any time I called him (day or night) he was helpful, efficient, caring, and considered my husbands very delicate condition. Thank you Peter for all your hard work and dedication! I mean it. The entire team deserves raises because after all you wouldn't have such a great business without them....especially Peter. Thank You All! Angela Ferrara of Fairfield P.S. My husband now teases me because he can see better than me:)

I went to the office for an exam and called ahead to ensure they took the Aetna Vision. After…read morewaiting for the appointment, I went to the office only to find out they wanted to charge Aetna medical and not take Aetna vision. The economic payoff for Robbins is much higher in billing through medical insurance. When I complained, they said they would deduct the $50 co-pay from my bill so I would not see a difference--the first of many lies. Bills after two years, I called them on an $80 balance and paid $60 to end the BS; they "waived" the $20, or so they said. Another three years, and they send a $20 bill every three months. Today I paid the "waived $20 to end their larceny. How desperate is this operation? They spent three years collecting $20, which they had waived. Do not fall for the BS coming out of this place. Stay away. You have been warned. As far as service, I would never buy their high-priced glasses; I would go blind them go to Robbins again

2 months ago Thanks…read moreso much for making it a smooth process. (Good Friendly Staff) Its been years since my last eye exam but once I met with Dr. Louis-Charles all my anxiety/fears went away. Equipment is up-to-date and it made everything so much more easier. Thanks again & stay healthy.

I ordered glasses in April! It's May , I never got my 400 dollar eyeglasses and they refused to…read morerefund my money. To be fair, they are putting a rush on it now and I should get them soon hopefully.

I've gone to Dr. Duffy for the past few years for eye exams. He's always thorough with eye exams…read moreand doesn't rush. Unfortunately I don't think my current insurance is accepted at his practice. I'd highly recommend New Insight to anyone looking for an eye doctor.

I was looking for a new eye doctor in the area and found this location online. The office is very…read moreclean and organized. The staff were friendly and professional. The two employees who assisted me were great! The doctor was kind and knowledgeable. Everything was explained to me along the way. I'm so happy I found a new eye doctor. This office is great!

My wife and I have been seeing Dr. Danielle Feder for our annual eye examinations since 2017. We…read morehave never had more competent and thorough examinations than with Dr. Feder and the N.E.C. optometric team. The front desk staff is excellent. They also have an large selection of frames and an knowledgeable team of opticians to assist when we need to choose new ones. If they don't have a particular frame we want, they find it and do their best to get it. I highly recommend Norwalk Eye Care for your optometric needs.

Dr. Goldberg is very thorough, as are her staff. Very efficient and thorough office and exam. I…read morehighly recommend.