Exceptional customer service!!! Without going into details, I'll just say that I tried two other…read morelocations to resolve an issue but to no avail. The manager Mariane and sales associate Junae were extremely helpful from the getgo and took care of it right away and made the shopping experience very pleasant. Highly recommend this store for personalized service and great staff!

My review is beyond delayed, however, it cannot go unsaid that the girls who helped me out at this…read moreSun Glass Hut location were nothing short of fantastic. I came in disappointed that sunglasses I bought at a diferent location were scartched without me having noticed. Within seconds, the staff was on the phone to other stores and managers private numbers calling to see if they could help me. And help they did! By the end of the week I got my replacement pair of Ray-Bans, a $25 gift card for my troubles, and a very sweet note from the Manager who helped me. This kind of personalized customer service is why small niche business thrive and make actual shopping more enjoyable than online shopping. Thanks team.

Dorothy Reynolds super power is matching perfect frames to every face!…read more I just picked up my latest pair and they are the best yet! I really love them and would not have found them without Dorothy's help. Also, my eyes are different prescription strength. Getting glasses online or from a chain would not work for me because with those glasses one of my eyes would look huge and the other would look small. Dorothy has the magic to adjust the lenses so that both of my eyes look to be the same size through the glasses. Highly highly recommend!

I am a relatively new convert to EOF, having been a customer for only about a year, after getting…read moresome poor performance with my lifelong Fairfield Optician. I'm very happy that I switched, as Dorothy Reynolds (the owner, I believe) is both a skilled professional and very honest. I have no qualms with recommending them above any optician I've used or visited in Fairfield County over 40+ years. Really 1st rate.

An optical shop is only as good as the lab they use to make the lenses, and PL has, apparently,…read moreswitched to one making inferior ones. I have been using PL for decades and had no problems until the past year or so. The lenses I purchased (which have several coatings) began to deteriorate just weeks after purchase and I had to bring them back to be replaced---not once, but twice. This had never occurred in prior years. The second replacement pair continued to have wearing and peeling problems just weeks later, so I brought them to another Fairfield optician for review. I was told that the lens coatings were poor and had failed, and that the lens material (polycarbonate) was inferior to those available. So, I quickly ordered two sets of lenses and they are perfect. Among the improvements: my peripheral vision is now not distorted and my range of vision is much greater. So I simply wrote off the expense of the PL lenses. So, to sum up: the PL people are nice, but their current lab sucks. So, caveat emptor.

Gerry is the BEST! Super knowledgeable and kind- first time going to see her (fixed my broken…read moreglasses) and will be going back for future optical needs. Would recommend her to anyone!

Joe Strizakowski, an optician at Pearle Vision on Black Rock Turnpike, is a kind of miracle worker!…read moreHe took the eyeglasses I had mangled and somehow, very gingerly, straightened them out. I thought I was going to have to buy a new pair. He saved me hundreds of dollars and would not accept payment for his efforts. I'm going back. Wouldn't you?

Without Joe there , it's just not the same...He WAS the Store...God Bless you Joe...enjoy your…read moreretirement ..listen to your music ...you earned it...What a great customer service person..In this business ,as with most, that means EVERYTHING!!!!!Truly looked forward to going there...it felt like home..I hope the next iteration of the new owners is the same..Not sure how that's going to roll...To be continued...!!!!!!

I went to BJ's optical department at the Fairfield location and Ed was extremely pleasant and…read morehelped me find some nice frames for my new prescription. I placed the order and was pleasantly surprised when they came arrived in less than a week. Ed helped fit them and they feel great. I would recommend them highly. Much better than most of the other chain and private optical stores I have patronized in the past.

Love the knowledge of the staff at ffld Location. Mr…read more Vergara reached out after I received my glasses to make I was satisfied. I have recommended my friends and family to go see Ed. Sincerely Mr T

Story time: Working for a great Dr but terrible boss…read more I Wanted to Succeed for Dr. Bennett but Was Never Given the Chance I walked into this job excited and ready to learn. I knew I was joining during a busy time, but I never imagined just how much was changing behind the scenes. Multiple employees were retiring, the office was in transition, and the person assigned to train me was unavailable during a critical part of my onboarding. Before I had even been given the opportunity to fully learn the position, I found myself working on my own. Like any new employee, I asked questions, took notes, and did my best to keep up. I genuinely wanted to succeed. Instead of receiving the guidance and patience that most new hires need, I was let go before I had a fair chance to grow into the role. Looking back, it felt less like I was evaluated on my potential and more like I was expected to know everything immediately despite the circumstances. My hope is that future employees are given the training, support, and opportunity that every new hire deserves. A little patience and proper leadership can make the difference between an employee who fails and one who thrives.

I had an appointment with Dr. Noonan back in December of 2020 and unfortunately it was one of THE…read moreWORSE medical experiences I've ever had in my life--at a basic eye exam! Dr. Noonan was rude, curt, dismissive and diminishing (there was no bedside manner whatsoever)! I was a new patient and didn't realize that if I wanted an eye exam plus an exam for contacts that I should be wearing my contacts(never had to do this at my last eye doctor) and he pretty much yelled at me for not having them in/with me. He was so short with me throughout the whole visit and I just can't understand why. I really should've just walked out when I noticed his very pronounced rudeness but stayed so that I could at least get a new glasses and contacts prescription. The front office staff were "meh" as I was not impressed by them at all. Though there was one woman who helped sort my insurance out and for that I'm appreciative. While the office is new you can clearly see that some of their systems are antiquated. I'm so used to being emailed or texted or sent a message via an app like "My Chart" by my other doctors' offices that I expected the same from this office. Apparently they couldn't reach me via telephone call in regards to my insurance so I didn't realize I even had an issue until I arrived at my appointment. I can't speak for the other doctor in the practice but Dr. Noonan was horrible and I just can't believe that I could have such a bad experience at an eye doctor of all places. Dr. Noonan treated me as though he could not be bothered with someone like me, as though getting this basic eye exam was asking too much of him. Needless to say I will NEVER step foot into Stratford Eye Care Associates again and they will NEVER see a dime of my money. I DO NOT RECOMMEND AND WILL NOT RETURN! But perhaps this was the goal and if it was this practice succeeded!

Just went last week. Spent an hour there, touching everything. When we needed help, we were waited…read moreon, personally. Will go back again, and soon.

Great service, amazing selection, incredible craftsmanship, very reasonable prices…read more I have bought a number of custom made window treatments, fabric by the yard and pre made pillow covers, shades and valances. Each experience with Isabella and everyone at The Barn exceeds the previous visit. Want designer and high end home goods without the designer price? Go to The Barn... it's where the designers go.

Laura Noble is the finest Optician one could have. This after 10+ years of seeing her…read more Yesterday she performed an engineering miracle on my broken frames. I thought they were goners. Nope! She weaved a filament on the bottom of the lenses and made them whole once more!

I was shocked at how unprofessional the two older women at the front desk were, making rude remarks…read moreabout a prior patient as I sat in the waiting area. I was beyond shocked. Then one woman told me I needed my insurance card while another said it was unnecessary because it was already on file. I was then told after the appointment I would be charged after a whole production regarding my insurance card.... I have been a patient here for a while but I will not be coming back after repetitively having problems with the rude & disorganized staff, I would not recommend. Also very expensive prices...

I have been having problems wearing progressives for years. I have tried big box stores, large…read moreprivate practices and even glasses from the Internet. None seemed to work right and were too difficult for me to adjust to. After visiting Grover, I come to find out that I have never been measured correctly and/or the lenses were not created correctly. Here, I felt like he spent time with me, did not push any particular technology and didn't feel the assembly line feeling or the pushy feeling I got from the places I tried previously. If you are happy with your current provider I see no reason to change but if you have been having difficulty with your glasses I think this might be a great place to try. He also gave me all my measurement information before I asked. Try getting that at a chain. Their dog was there, quiet, fluffy, soft and smelling clean sitting at my feet. Like a therapy dog :-)

I was impressed with the level of professionalism Brian had. I found this establishment by luck on…read morean emergency search and was not disappointed. He thoroughly explained how to wear glasses correctly and took the time to help me with several other issues I had with a couple of my frames. I will be going here whenever I need anything optical related. Really good experience and his knowledge base is top notch. Good person and good business.